Green Planet Restoration Pasadena Reviews

Xenia Walker 2025.11.29

     

I had storm damage when a trampoline from three houses down became airborne during high winds and crashed through my sunroom windows letting rain pour in for hours. What a nightmare that was! At first I just tried to board it up myself but quickly realized I needed help. Green Planet Restoration Pasadena got emergency window boarding and waterproof tarps up right away to stop more water from coming in. Then they came back the next day and did the full water damage restoration pasadena ca work with all the drying equipment. Ruben coordinated everything with my insurance and glass company which was super helpful. The drying process took about a week but they were very thorough about it. Really saved me from what could of been catastrophic damage!

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Becky Skidmore 2025.11.29

     

Sewage line backed up in lower bathroom. Worst smell ever. Couldn’t breathe in there. Green Planet guys suited up, cleaned, disinfected, hauled waste out. Replaced floor sections too. Didn’t complain once about nasty mess. Respect. Now bathroom usable again. Smell gone, everything disinfected. San Rafael Hills home feels clean. Honestly, I didn’t think it was fixable. Happy I called them.

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Janis Melo 2025.11.25

     

Sewage backup from a blocked vent pipe into our powder room was absolutely disgusting and we had no idea who to call. The smell was unbearable and guests were arriving for Thanksgiving dinner. Fortunately Green Planet Restoration Pasadena handles sewage cleanup pasadena and they came out right away. The crew wore full protective gear and had specialized equipment for this kind of cleanup. They removed all contaminated materials, sanitized everything twice, and deodorized the entire area. Carlos kept us informed throughout the whole process which really helped during such a gross situation. After about 3 days the bathroom was completely clean and safe again. Not something we ever want to deal with again but if we do we'll definately call them!

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Ethel Pals 2025.11.24

     

Our warehouse in Lamanda Park flooded when a line broke. I expected chaos, but Green Planet handled it like professionals. They brought truck-mounted extraction units, documented every square foot with thermal cameras, and dried the facility within a tight timeline. They kept me updated daily, which is exactly how I expect vendors to operate. The costs were transparent and justified by the speed of the turnaround. I was able to resume operations quickly, which saved money overall.

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Julie Troutt 2025.11.22

     

Bathroom mold behind tiles. Thought it was just dirt. Nope. Once tiles pulled, whole wall black. Scared me bad. Green Planet covered everything, removed tiles, treated walls. Brought machines to dry after repairs. New tiles look better than old. Air cleaner too, no damp smell. Playhouse District condo feels safe again. Crew friendly, answered dumb questions with patience. Happy with the whole job.

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Alena Willis 2025.11.22

     

My fish tank cracked and 200 gallons leaked out over several hours causing water damage to the hardwood floors and into the crawl space below. By the time I noticed the tank was empty the water had spread everywhere. Called Green Planet Restoration Pasadena and they did a thorough inspection with moisture meters and water extraction. Everything was dried properly so the floors didnt buckle. Really glad I called them quickly before it got worse!

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Amanda Healy 2025.11.20

     

Neighbor’s fire caused smoke damage in my Bungalow Heaven rental. The walls and furniture stank. I feared being charged for it. Green Planet stepped in. They wrote reports, showed proof to my landlord, and dealt with insurance adjusters directly. I didn’t sign a single form. After cleaning, the smell was gone. Landlord happy, insurance covered it, and I felt safe. Honestly, I’m just relieved they handled all the messy parts.

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Barbara Hitchcock 2025.11.19

     

Our East Pasadena medical office cannot risk mold contamination. I demanded immediate remediation after staff reported a musty smell. Green Planet Restoration handled it with laboratory confirmation, containment barriers, and final clearance testing. They documented everything so I could present proof to regulators if required. Their professionalism reassured both me and my staff. The costs were significant but appropriate for healthcare standards. I would rather pay for quality than cut corners. I appreciate their seriousness in handling the job.

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Beth Cornish 2025.11.13

     

Sprinkler pipe burst above my rental ceiling in Madison Heights. Water everywhere, dripping into my living room. I was sure the insurance mess would fall on me. Green Planet told me to relax. They contacted the adjuster, handled paperwork, documented everything with photos and moisture logs. They fixed the ceiling and dried it out completely. I didn’t have to get involved in the back-and-forth. That’s worth everything.

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Harper Noel 2025.11.11

     

I discovered black mold colonies growing in my greenhouse after the automatic misting system got stuck on for a weekend and freaked out about my rare orchid collection being affected. Green Planet Restoration Pasadena came out same day for inspection and the mold remediation was done within days. They even coordinated with a horticulturist to save my plants. Not cheap but worth every penny to save years of cultivation!

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Rita Dexter 2025.11.09

     

Storm flooded my back room. Carpets soaked. Thought everything ruined. Green Planet guys came in with pumps, sucked water out, lifted carpet, dried padding. Told me which furniture safe, which not. Honest about it. Didn’t try to upsell. Took three days of drying but the smell gone. Carpet saved too. East Pasadena home feels dry again. I was stressed, but they kept telling me step by step. Very grateful for that.

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Laurence Taft 2025.11.08

     

Our yoga studio's sprinkler system accidentally activated during a hot yoga class and soaked everything including all our equipment and flooring. What a disaster with students there! At first we panicked seeing the damage but then we called Green Planet Restoration Pasadena and they were at the studio within an hour. The water damage restoration pasadena team assessed everything and explained exactly what needed to happen. They had to dry the specialized flooring and all our mats and props. Moses handled our case and he was fantastic about keeping us updated throughout the entire process. Beyond that, they also worked directly with our business insurance to document everything which made the claim go smoothly. After about two weeks everything was dried and we could reopen. Really appreciate their professionalism during such a stressful situation!

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Anthony Stafford 2025.11.01

     

Our restaurant in Madison Heights had a small kitchen fire that filled the dining area with smoke. I needed the space restored fast to avoid revenue loss. Green Planet’s crew worked overnight. They documented every item cleaned, brought in ozone treatment to remove odors, and painted walls that were stained. Their cost estimate was fair and their timeline accurate. What impressed me most was their ability to keep the project moving without constant reminders. Professional through and through.

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Nicholas Pressley 2025.10.31

     

Had a fire in our detached art studio from turpentine-soaked rags that spontaneously ignited and the damage was extensive. The fire melted skylights and destroyed half my paintings. Green Planet Restoration Pasadena handled everything from start to finish. First they did the cleanup and salvaged what artwork they could, then they coordinated the reconstruction services pasadena ca to rebuild the studio. Alen managed our project and he was great about communicating timelines and what to expect at each stage. The whole process took about 8 weeks but the results are amazing - my studio is even better now. Their damage restoration service pasadena was top notch and so glad we found them!

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Tracie Fraser 2025.10.30

     

Toilet leak upstairs. Dripped down to living room ceiling. Ugly stains, soggy drywall. Green Planet crew cut it out, fixed pipes, dried everything. Brought those loud machines that worked day and night. Honestly annoying noise but it saved the place. Didn’t expect insurance to cover but they helped with paperwork too. Ceiling patched up clean now. No smell. No more dripping. I can finally sit in my living room without looking up angry. South Arroyo feels right again.

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James Davey 2025.10.30

     

My dishwasher drain hose came loose and leaked for days before I noticed water pooling under the kitchen island. Called Green Planet Restoration Pasadena for water damage cleanup pasadena and they came same day. Professional service and fair pricing!

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Linda Gregory 2025.10.26

     

Our yoga studio had water damage from upstairs neighbor. Green Planet Restoration Pasadena extracted everything and dried the space perfectly! Although communication between office and crew could of been better, honestly the results speak for themselves. They worked around our class schedule and the studio is actually better than before - they even cleaned areas that weren't damaged! Students keep commenting how fresh everything feels. So grateful for their hard work!

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Rishi Jaidyn 2025.10.21

     

Noticed musty smell in the basement. Thought maybe old boxes. Turned out mold creeping behind walls. Scary stuff. Green Planet came, sealed it, wore all their suits, didn’t let the spores spread. Showed me photos of before and after. Whole place cleaned up. Air feels fresh now, no smell, no worry for the kids. I’m sleeping better just knowing it’s gone. Madison Heights place back to safe. Appreciate the patience they showed me, I asked same question three times.

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Willis Patterson 2025.10.19

     

I rent a townhouse in Casa Grande. Big leak from upstairs bathroom flooded into my unit. I panicked because I thought the landlord and insurance would drag me into paperwork. Green Planet Restoration came in and told me not to worry. They documented everything, photos, reports, even moisture readings. They sent it straight to the insurance and property owner. I didn’t have to argue with anyone. My carpets are dry, walls repaired, and I didn’t spend sleepless nights chasing adjusters.

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Reply from Green Planet Restoration Pasadena 2025.10.20

Hi Willis,

Flood can be a serious problem if not addressed in time. We are more than happy to know that our team has been a great assistance when you needed help. And we thank you for leaving us a great five stars review. We promise to continue serving the same in the future. Thank you again!

Jason Wood 2025.10.19

     

We had mold growing in our laundry room from a slow washer leak. Green Planet Restoration Pasadena did excellent mold remediation pasadena service! Scheduling took awhile to coordinate but I realize now they were busy helping other emergencies. Once they started work it went so smooth and they were incredibly thorough. Fixed the leak source too so it won't happen again. Really impressed with the quality!

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Reply from Green Planet Restoration Pasadena 2025.10.20

Dear Jason,

It's been a great pleasure fixing the mold problem at your property. Thank you for choosing us for this work. Our team is available 24/7 to assist you with your needs. Thank you again!