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We are so happy with Titan Roofing in Morgantown, WV! We had a new roof installed and it was an easy worry free process. From the first call to get a quote to the installation was a great experience. The total cost was way better than expected and the customer service was excellent!! We highly recommend Titan Roofing!!
Reply from Titan Roofing LLC
2025.07.14
Thank you for choosing us to install your new GAF roof. We truly appreciate the review! Thank you again for trusting us with your home.
James Sanders, the staff at Titan Roofing in Morgantown, WV and the crew that installed our roof were all very professional. They answered all of our questions, helped us pick a great product, and worked diligently in bad weather to get the job completed. We are very pleased with the look and quality of the roof!
Reply from Titan Roofing LLC
2025.07.10
Thank you sir. It was a pleasure working with you on your new GAF Golden Pledge roof! We appreciate you trusting us with your home.
It was so nice to meet with James and Jake from Titan roofing today!
We met to get an estimate on a composite deck, and also to talk about a possible roof replacement in the future. James noticed we had some shingles that had slipped and a vent pipe that was crooked. He went above and beyond and got his guys up on the roof right then and there and repaired the shingles, and also corrected the vent pipe. This was so unexpected but wonderfully appreciated! What nice men they are! We look forward to getting our deck estimate, and also hopefully working with them in the future to replace our roof shingles!
Reply from Titan Roofing LLC
2025.07.07
Thank you Suzanne! It was a pleasure meeting with you today. We will get your quote out to you asap for your deck and roof!
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I initially found Titan Roofing through my “moms of Morgantown” Facebook group. Someone needed a new roof, and dozens of women were recommending titan and praising the quality of the work and customer service. They could not have been more correct! We had the most fantastic experience with titan! We absolutely love our new metal roof. We have had A LOT of different work done in the last year on our home, and this was definitely the fastest, easiest, and most stress-free experience with any company we have had so far. I genuinely could not recommend titan more!
Reply from Titan Roofing LLC
2025.06.27
Thank you for the kind words. We are honored that you chose to trust us with your home. We strive to give everyone a great experience and we are glad that we could provide that to you. Thanks again for trustingTitan.
Great experience from quote through installation. Professional team, transparent communication, exceptional customer service! My work was for a normal aged roof replacement, not storm related, and the scheduler arranged the material, crew, and homeowner timing within 2-weeks from the quote! I can’t express enough how impressed I was with the crew. Prompt, courteous, and respectful. Full job in and out for a full replacement under 5 hours. That included the cleanup. I highly recommend Titan Roofing, especially for their professional quality work.
Reply from Titan Roofing LLC
2025.05.01
Thank you sir for the awesome review. We appreciate you allowing us to install your new roof.
This is a great company with excellent customer service. Everyone that we had contact with was very nice and the job they did for us is top notch. Will be recommending them for sure. Thank you Titan Roofing.
Reply from Titan Roofing LLC
2025.03.27
Thank you for the great review. We appreciate your feedback and trusting us with your home. It was a pleasure working with you!
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Brandon came and did final inspection on my roof today there was one small piece that I thought didn't look right he looked it over took pic's said he would send the guys back out to redo that one little spot Brandon was very professional he had me come out to show me what he found said he would pick up final payment when it was done completely
I would highly recommend Titan Roofing. They were professional, friendly and knowledgeable from the beginning to the end of the project. They kept me updated as to when I could expect my shingles be delivered and replaced the roof in one day. They did an excellent job of cleaning up and hauling away all used materials.
Reply from Titan Roofing LLC
2024.11.19
Thank you so much for the review. We appreciate you trusting us with your GAF roofing needs. Once again thanks for trusting Titan
I highly recommend Titan Roofing! They are very professional in everything that they do. We got new soffit and fascia clear around our house, new gutters, and a new shingled roof! They also replaced any damages that were discovered under the old shingles. They were done within the week and that included a day of dodging rain showers. They cleaned up and used a magnet to collect anything that may have been left behind. All employees were very helpful and professional throughout the entire process. I would definitely give them 5⭐️
Reply from Titan Roofing LLC
2024.11.19
Thank you for trusting us with your roofing, soffit, fascia, and gutters project. We appreciate you kind words.
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After leaving a message on the website I was contacted the very next day and within a couple days the estimator was at the house measuring. A day later I had three quotes to choose from. After considering the quotes a couple days I was contacted to see if I had any questions. I did have a couple. They were immediately answered. After signing the contract it was just a couple days until I was contacted to set a work date. The workers showed up very early on the set date and worked for over 13 hours. They returned the next day early and completed the work. There was plenty of communication about the work and progress. The workers were very diligent. The new roof and sky lights look great. We could not be more pleased.
Reply from Titan Roofing LLC
2024.08.08
Thank you sir. We are always trying to evolve and improve our communication and processes. We are glad that we were able to deliver a great experience to you! Thank you for the feedback and trusting us with your home.
Unfortunately we noticed a leak in our garage roof recently. Fortunately I had the pleasure of working with the team of titan roofing for a prompt quote and resolution . Within a week this was fixed for a very reasonable price . Chris from the titan team came out to inspect roof and offered an honest opinion/inspection + was able to refer to me to a local reliable contractor they work with for prompt completion of repair work the very next day . If you are looking at reviews and unsure whether to trust their team with you next project go ahead and make the call. I can promise you will not be disappointed with their honest work and reasonable prices . I know I will have them out again for any future work I need assistance with at our home .
Reply from Titan Roofing LLC
2024.08.03
Thank you. Chris is awesome and I am glad that he was able to help you out. We truly appreciate the kind words.
I would like to start off by saying that all damage has been repaired, and we are satisfied with our roof, the repairs, and Titan’s response to the various mishaps encountered throughout the day our roof was done.
Setting up an appointment for a quote was easy, and the actual appointment with Mike was quick, informative, and low pressure. It was clear that Mike knows the ins and outs of roofing. Adding a quote for gutters was also quick and easy.
On the day of the roof job, the crew showed up bright and early and got to work quickly. Things were kept tidy throughout the day, and the foreman supervising the work was informative with what was going on.
At one point, a roofer slipped and his foot went through our ceiling. Thankfully he was alright, and the foreman immediately made it clear that Titan would make it right. Later, one of the roofers broke a pane of glass in our storm door while coiling up an air hose. Again, the higher ups made it clear it would be fixed.
After the roof was completed, we noticed that the various roof vents weren’t reconnected. Titan sent a crew out that afternoon to patch the hole and reconnect things in the attic. While doing that, someone slipped and fell through a different part of our ceiling. Thankfully he was alright, and they patched that hole, too.
In the following weeks, a pro drywall and paint crew came on behalf of Titan and repaired the ceiling damage such that it looks like it never happened, and a replacement pane of glass for our storm door was ordered and installed.
Our roof looks fantastic, and so does the rest of the house. With all of the issues, Titan accepted blame immediately and without argument, and the owner and other workers we were dealing with made it clear that fixing our house was a priority; both with their words and actions.
Reply from Titan Roofing LLC
2024.07.08
Thank you sir for the feedback. We are glad that you are satisfied with the final product. We don't usually encounter multiple issues like this, however we do pride ourselves in handling them when they come up. Thank you for your patience in this process, and we apologize for the issues.
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