Titan Roofing LLC

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Titan Roofing LLC Reviews

Excellent rating
4.8
93 reviews Verified
Titan Roofing LLC
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Reviews ( 93 ) 4.8

Rhonda Read
Rhonda Read
2024.05.11
From the first sit down discussion and quote to the end of the job, Titan Roofing was very professional and knowledgeable about their work and their products. A 4-man Crew came early in the morning and by the end of the day our roof was done! They never stopped. They never hesitated to answer any and all questions or concerns we had. I've never seen a better crew of men. Always courtious and polite. I appreciated that! They take extra time and care to clean up. They went over the property carefully to get all the debris and nails. Really appreciated that! We're proud to have a Titan Roofing sign in the yard and will recommend them to everyone! Chuck and Rhonda Read
Reply from Titan Roofing LLC 2024.05.11
Thank you for the kind words, Rhonda. It was our pleasure to install your roof, and we are excited to hear that your experience was awesome! We hope that you enjoy your new GAF roof!
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Thomas McClure
Thomas McClure
2024.04.27
I have been carefully reviewing roofing companies to help me with a project that needs completion and roofing. So I chose Titan because they appeared pretty much head and shoulders above the rest. I called and got an appointment the very next day. The gentleman, a fellow named Chris, was very congenial and provided information about what he thought he could and could not do. He did not know anything about installing skylights. He offered a standard low slope solution to my roofing needs. He said he would give me an estimate by the end of the day, and I assumed that probably meant the next day. This was April 23rd, 2024. Today is now April 27th, 2024. I have received no estimate, no phone call, no email, no text message. I am surprised. In fact, I had been pursuing others to see what might happen. A competitor came over and offered a proper metal roof solution, lapped solution, and he even divined a solution that my wife and I envisioned. He included a quote for the skylights that I mentioned. So they got the contract. The last time I worked with a roofing company was in California, at that company pretty much did everything as well. I've been doing heavy construction my entire life, so I'm entitled to have a say in things and to do things and to have people help me when I'm ready. All Chris had to say was: "I would rather not bid on this job." We have but one opportunity to make a first impression. These are good words and these are the words I have lived-by my entire life. It grieves me to have to give such negative impressions of companies, but I have to discuss the facts as I see them and offer my opinions as I form them. Now I have a reliable roofing company...elsewhere.
Reply from Titan Roofing LLC 2024.04.27
Hello sir. I am sorry to hear and learn that we dropped the ball on your estimate. There is no excuse and I sincerely apologize. We pride ourselves on our customer service and I am sorry that we fell way short on your experience and our expectations. Sincerely James Sanders
Samuel Stone
Samuel Stone
2024.03.01
Would recommend, their guys were quick and it looks great. Knocked it out and had everything cleaned up in six hours.
Reply from Titan Roofing LLC 2024.03.01
Thank you for the 5 star review sir. We are glad that you selected us to install your new GAF roof.
Brianna Conley
Brianna Conley
2023.12.13
Reply from Titan Roofing LLC 2023.12.14
Thank you Brianna for the 5 star review. It was a pleasure to install your new GAF charcoal roof for you this week in Kingwood.
Nathan Foster
Nathan Foster
2023.12.07
Reply from Titan Roofing LLC 2023.12.07
Thank you sir for the 5 star!
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Robbie Shaffer
Robbie Shaffer
2023.11.29
Nice guys and they do amazing work!
Reply from Titan Roofing LLC 2023.11.29
Thank you sir.
Crystal Smith
Crystal Smith
2023.11.29
I would give Titan Roofing a 10 ⭐️. James and his crew are very professional and knowledgeable. Highly recommend.
Reply from Titan Roofing LLC 2023.11.29
Thank you Crystal. You guys were great to work with and you have an amazing home. Thank you for trusting Titan.
Wayne Aquadro
Wayne Aquadro
2023.11.29
From our initial meeting to the completion of our roof replacement every person we dealt with at Titan was great. Titan kept us informed of all aspects of the project and the crew that removed the old roof and installed the new was exceptional. The quality of work was phenomenal. Honestly believe they left our yard cleaner than before they started. Thank you Titan!
Reply from Titan Roofing LLC 2023.11.29
Thank you Mr. Aquadro for the awesome review on your new GAF roof from Titan. We are glad that your experience with Titan meet your expectations. Thank you for trusting us.
Jennifer Boyles
Jennifer Boyles
2023.11.17
Good service, but you have to stay on top of them. I emailed my sales rep several times and had a notification where my email was opened & read, but I never received a response. (This happened 3 times.) I also had to stay on top of Matt, the project manager. My roof was completed in 2 days, but then I had to repeatedly follow up with Matt in order to get my gutters reattached. After 5 texts to Matt and 2 calls to the main office, they were finally reattached....3 WEEKS LATER. Happy with the roof job they did, but I don't feel I should have to chase people to complete a service I'm paying good money for.
Reply from Titan Roofing LLC 2023.11.18
Jennifer, I appreciate the feedback and we will take it and get better from it. We appreciate you trusting us with your home. I will try to reach out to you asap to discuss.
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Craig Philip
Craig Philip
2023.11.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Titan Roofing did a great job with our new roof and gutter replacement. They were very helpful and responsive with questions and concerns!
Reply from Titan Roofing LLC 2023.11.07
Thank you Mr. Philip for the 5 star review for your new roof and gutters. We appreciate you trusting us with your home.
Scott Core
Scott Core
2023.11.02
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very professional. All employees work very hard. Are very polite and cordial. They make all moves count so they are very efficient, Work safe work as a team. Couldn’t be happier with their performance. They put a roof on my house and my barn as well as did my beautiful deck for me. These guys are top notch bar none.I would recommend them to everyone.
Reply from Titan Roofing LLC 2023.11.02
Thank you Scott for the great review. We are pleased to hear how satisfied you are with both your GAF roof and your new Trex deck system in Morgantown. You guys were a pleasure to work with.
carrie wilhelm
carrie wilhelm
2023.10.19
Positive
Professionalism
Quality
Responsiveness
Value
We absolutely love our new roof the estimate that was done was done very professional and the work that was done was amazing and done right I would highly recommend this company and I want to thank Chris for everything he is awesome to deal with he does his job well I would highly recommend them to anyone
Reply from Titan Roofing LLC 2023.10.19
Thank you Carrie for the awesome review. We are so glad that you chose to trust us with your home. You are correct Chris is one of the best in the business!
Flower Power Floral Gifts & More
Flower Power Floral Gifts & More
2023.10.18
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I don’t know where to start with this review so I’ll just say that James from Titan went ABOVE & BEYOND to accommodate my mom when she desperately needed her roof done. The insurance company had canceled her because of missing shingles so it was a battle against time for sure. At first it didn’t look like she would be able to choose them but after James made a visit to my moms they sat down and came up with a game plan and sealed the deal. Forever grateful! God definitely had His hand in this for it to work out so perfectly for her. Thank you Titan Roofing!
Reply from Titan Roofing LLC 2023.10.18
Thank you Natalie for the kind words. We are so glad to be able to help your mom out with here new GAF roof. She was a true blessing to meet and work with.
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Patrick Gallagher
Patrick Gallagher
2023.10.16
Positive
Professionalism
Chris Mercer was very responsive and professional!!! Would recommend them to anyone who needs roofing!!!
Reply from Titan Roofing LLC 2023.10.16
Thank you sir for the vote of confidence. Chris is one of the best in the roofing and siding industry.
Kara Sharratt
Kara Sharratt
2023.10.16
Positive
Punctuality
Responsiveness
Fast reply free estimate kind employee quick time to come out very impressed and thankful
Reply from Titan Roofing LLC 2023.10.16
Thank you for the great review. We are glad that we were able to get to you in a timely manner. Thanks for the opportunity to serve you.
Stephanie Myers-Coste
Stephanie Myers-Coste
2023.08.21
Positive
Professionalism
Punctuality
Quality
Responsiveness
Titan Roofing did a great job on our roof replacement. James Sanders was very informative and helpful in explaining all of the aspects of the installation to us and in making the decision on the selection of shingles and services we needed. He was also readily available to answer any of our questions. The work crew members were polite, timely, skilled, and very hardworking. Great warranty as well. We definitely recommend Titan Roofing for anyone in need of new roofing.
Reply from Titan Roofing LLC 2023.08.21
Thank you Stephanie for trusting us with your new GAF Golden Pledge roof system. You guys were awesome to work with on this project. We love helping people in Preston County and the surrounding areas.
Jerry Daft
Jerry Daft
2023.08.04
They showed up promptly and did a VERY thorough inspection for me. The men are very professional, knowledgeable, honest and respectful. 👍
Reply from Titan Roofing LLC 2023.08.04
Thank you sir for the kind words. We enjoyed meeting you the other day. Hopefully we can help you get your roofing issues resolved.
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Chad Paul
Chad Paul
2023.07.27
Positive
Professionalism
Responsiveness
Value
Great price, great work, great warranty options. Willing to do the work, willing to do it right. Chris, Jason, and Matt were very responsive to all communications.
Reply from Titan Roofing LLC 2023.07.27
Thank you sir for the 5 star review. We appreciate you trusting us with your new GAF roof in Maryland!
Courtni Woods
Courtni Woods
2023.07.07
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Extremely nice and they kept in contact. They did a wonderful job on my roof! Highly recommend!
Reply from Titan Roofing LLC 2023.07.07
Thank you Courtni for the great review on your new GAF roof! We appreciate the feedback
Andy Conn
Andy Conn
2023.07.01
Positive
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Punctuality
Quality
Responsiveness
Value
James and his crew were professional and they did an amazing job on our deck. I would definitely recommend them for any roofing, decking, siding etc job.
Reply from Titan Roofing LLC 2023.07.01
Thank you Andy for the review. It was a pleasure building your new deck in Preston County WV.