Titan Roofing LLC Reviews

I would like to start off by saying that all damage has been repaired, and we are satisfied with our roof, the repairs, and Titan’s response to the various mishaps encountered throughout the day our roof was done. Setting up an appointment for a quote was easy, and the actual appointment with Mike was quick, informative, and low pressure. It was clear that Mike knows the ins and outs of roofing. Adding a quote for gutters was also quick and easy. On the day of the roof job, the crew showed up bright and early and got to work quickly. Things were kept tidy throughout the day, and the foreman supervising the work was informative with what was going on. At one point, a roofer slipped and his foot went through our ceiling. Thankfully he was alright, and the foreman immediately made it clear that Titan would make it right. Later, one of the roofers broke a pane of glass in our storm door while coiling up an air hose. Again, the higher ups made it clear it would be fixed. After the roof was completed, we noticed that the various roof vents weren’t reconnected. Titan sent a crew out that afternoon to patch the hole and reconnect things in the attic. While doing that, someone slipped and fell through a different part of our ceiling. Thankfully he was alright, and they patched that hole, too. In the following weeks, a pro drywall and paint crew came on behalf of Titan and repaired the ceiling damage such that it looks like it never happened, and a replacement pane of glass for our storm door was ordered and installed. Our roof looks fantastic, and so does the rest of the house. With all of the issues, Titan accepted blame immediately and without argument, and the owner and other workers we were dealing with made it clear that fixing our house was a priority; both with their words and actions.

Re-tiled my shower and bathroom floor, removed old soaker tub, and installed a walk-in tub. All so beautifully and professionally well done that I tipped the Titan’s crew. Welcome back anytime!

The roofing crew and the siding crew both are absolutely incredible, so respectful, very fast workers, just such an amazing group of men!! We truly give them 100 stars to be honest!! The best iv ever seen in my life. Highly recommend.

Absolutely wonderful experience with James and his crew. Jack came out and was courteous and professional through the entire encounter. I am a very satisfied customer when it comes to their roofing services

Great people

From the first sit down discussion and quote to the end of the job, Titan Roofing was very professional and knowledgeable about their work and their products. A 4-man Crew came early in the morning and by the end of the day our roof was done! They never stopped. They never hesitated to answer any and all questions or concerns we had. I've never seen a better crew of men. Always courtious and polite. I appreciated that! They take extra time and care to clean up. They went over the property carefully to get all the debris and nails. Really appreciated that! We're proud to have a Titan Roofing sign in the yard and will recommend them to everyone! Chuck and Rhonda Read

I have been carefully reviewing roofing companies to help me with a project that needs completion and roofing. So I chose Titan because they appeared pretty much head and shoulders above the rest. I called and got an appointment the very next day. The gentleman, a fellow named Chris, was very congenial and provided information about what he thought he could and could not do. He did not know anything about installing skylights. He offered a standard low slope solution to my roofing needs. He said he would give me an estimate by the end of the day, and I assumed that probably meant the next day. This was April 23rd, 2024. Today is now April 27th, 2024. I have received no estimate, no phone call, no email, no text message. I am surprised. In fact, I had been pursuing others to see what might happen. A competitor came over and offered a proper metal roof solution, lapped solution, and he even divined a solution that my wife and I envisioned. He included a quote for the skylights that I mentioned. So they got the contract. The last time I worked with a roofing company was in California, at that company pretty much did everything as well. I've been doing heavy construction my entire life, so I'm entitled to have a say in things and to do things and to have people help me when I'm ready. All Chris had to say was: "I would rather not bid on this job." We have but one opportunity to make a first impression. These are good words and these are the words I have lived-by my entire life. It grieves me to have to give such negative impressions of companies, but I have to discuss the facts as I see them and offer my opinions as I form them. Now I have a reliable roofing company...elsewhere.

Would recommend, their guys were quick and it looks great. Knocked it out and had everything cleaned up in six hours.

Nice guys and they do amazing work!

I would give Titan Roofing a 10 ⭐️. James and his crew are very professional and knowledgeable. Highly recommend.

From our initial meeting to the completion of our roof replacement every person we dealt with at Titan was great. Titan kept us informed of all aspects of the project and the crew that removed the old roof and installed the new was exceptional. The quality of work was phenomenal. Honestly believe they left our yard cleaner than before they started. Thank you Titan!

Good service, but you have to stay on top of them. I emailed my sales rep several times and had a notification where my email was opened & read, but I never received a response. (This happened 3 times.) I also had to stay on top of Matt, the project manager. My roof was completed in 2 days, but then I had to repeatedly follow up with Matt in order to get my gutters reattached. After 5 texts to Matt and 2 calls to the main office, they were finally reattached....3 WEEKS LATER. Happy with the roof job they did, but I don't feel I should have to chase people to complete a service I'm paying good money for.

Titan Roofing did a great job with our new roof and gutter replacement. They were very helpful and responsive with questions and concerns!

Very professional. All employees work very hard. Are very polite and cordial. They make all moves count so they are very efficient, Work safe work as a team. Couldn’t be happier with their performance. They put a roof on my house and my barn as well as did my beautiful deck for me. These guys are top notch bar none.I would recommend them to everyone.

We absolutely love our new roof the estimate that was done was done very professional and the work that was done was amazing and done right I would highly recommend this company and I want to thank Chris for everything he is awesome to deal with he does his job well I would highly recommend them to anyone

I don’t know where to start with this review so I’ll just say that James from Titan went ABOVE & BEYOND to accommodate my mom when she desperately needed her roof done. The insurance company had canceled her because of missing shingles so it was a battle against time for sure. At first it didn’t look like she would be able to choose them but after James made a visit to my moms they sat down and came up with a game plan and sealed the deal. Forever grateful! God definitely had His hand in this for it to work out so perfectly for her. Thank you Titan Roofing!

Chris Mercer was very responsive and professional!!! Would recommend them to anyone who needs roofing!!!