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Reviews ( 38 )
Michael Trickett
2024.08.19
Unfortunately for my case, Goouldson drastically over promised and significantly under delivered on the day. At no point was the final offer of less than 10% of the initial offer submitted even talked about with me until I was forced to accept it or be dumped by the legal team. Wasn’t expecting miracles, I remained realistic with my offer and case. My outcome was still better than zero but for 3 years I was led to believe it would be much better than the final result I was awarded. They should have sought the barristers opinion prior to conference and been much more upfront about my cases prospects. I ended up almost 5 times better off via my TPD insurance than I did with my whole claim to which they wanted 30% and did it privately for 5 times less than their fee
If I had to recommend them again for common law or a TPD claim I would not. Saying that the team had been fantastic to deal with, they just didn’t deliver on the day and at no point prior to mediation told me I would loose if I didn’t accept the final written offer.
Hi Michael,
I'm so sorry you've elected to make a public comment in relation to this matter, as opposed to giving me a call.
Your matter as far as a common law damages claim goes was extremely complex, incredibly difficult from a proof of negligence perspective, and complicated from a causation perspective. If you were able to prove all necessary elements of your claim your damages would have been significant, but your prospects of success in the claim were very slim, and in those circumstances the commercial resolution achieved over and above the significant statutory benefits paid and lump sum compensation received from WorkCover Queensland was a very good outcome in circumstances where you otherwise faced significant risk of an adverse outcome and potential costs award against you.
This was discussed at length on many occasions.
I'd welcome the opportunity to discuss and explain it further to you.
Kind Regards Faran Gouldson, Legal Practice Director Gouldson Legal
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Reece James
2024.08.06
Thanks Reece, we loved helping you.
Matthew Kirwan
2024.07.01
I hoped to never find myself in such a situation where I needed it, but Gouldson Legal was there to support me in my time of need.
I'd like to thank Kaine for the abundant hours of work he put in. His thoughtful and compassionate approach towards my claim allowed me to understand and navigate an unfamiliar world.
I would also like to thank Alicia for her support, prompt communication and management of my claim. There was never a moment where I felt unheard.
Gouldson Legal has given me the opportunity to chose what comes next, instead of that choice being made for me, and for that I am very grateful.
Sincerely, thank you.
Thanks for that feedback Matthew, we love hearing from our clients.
Matt Gallagher
2024.07.01
From the moment I hit the "enquire now' button, to the call I received moments later, I knew I was in great hands. Gouldson Legal are not just about the dollars, but they were about me, their client through the entire process. The explanations were done in simple terms to ensure my understanding and trust. This was extremely comforting to me. It was never an issue to make contact and my calls, texts, emails etc were attended to swiftly no matter how simple or complex. I would without an hesitation recommend the Gouldson Legal team to family, friends or anyone that finds themselves injured and needing the same assistance as I. Thankyou to Faran, Heather and the GL team.....a level of professionalism beyond expectation :)
Thanks Matt, we hope you are doing well.
Susan Rohde
2024.04.22
Farran Gouldson and his team were highly professional, emphatic and understanding in regards to my case and highly knowledgeable and practised.
I found their fees to be very reasonable and if I never need to go down this road again, Gouldson Legal would be the first port of call.
Thanks so much Susan, great to hear from you.
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RDG
2024.02.23
I would recommend Gouldson Legal to anyone. I had a car accident & they did all the paperwork for me which kept me stress free . Kaine & his assistant were amazing always following up & asking if I had more documentation for my cause.
Took time to settle because of the opposite insurance company but at the end of the day I got the result I wanted.
Thank you!!
J and L White
2023.10.23
Felt at ease the whole time, from office staff to solicitors, they all had my best interest and concerns the whole time. Would not go anywhere else. Prompt service with emails and calls. Would recommend Gouldson Legal anytime.
Thanks so much! It was an absolute pleasure to have you as a client, and we were so pleased with the outcome achieved as well.
Chris Goodall
2023.09.29
Gouldson Legal is the best place to go to for your injury claims. After referring many people with 100% outcomes it’s safe to know that Gouldson Legal will provide a caring and professional service.
Thanks Chris and we really appreciate the support and confidence you show in our team.
ori kelm
2023.09.19
Love this - thank you!
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Chris Chris
2023.02.01
I was relieved to have Kaine and the team at Gouldson Legal handle this stressful situation for me. As a result of their efforts, my claim was settled in a way that exceeded my expectations.
The support and guidance Kaine provided to me was invaluable in rebuilding my life. Thank you.
Thanks Chris, we love this feedback thank-you.
Amiee Laine
2022.11.01
Gouldson Legal were very professional and thorough, easy to deal with and treated me with kindness and respect throughout the entire process. I would recommend this firm.
Aimee, thanks so very much!
Muttiah Surendra
2022.10.18
Carl and Alicia did a wonderful job. They kept me informed well and truly. Well done and thank you.
Thanks so much , we love hearing from our clients!
Hosanna Smith
2022.08.17
Shane Lawlor and his team (including Nicole Keogh) are outstanding professionals. They were easy to talk to, very good with communication and always happy to chat. Shane has an excellent mix of technical expertise, strategic thinking and the ability to communicate complex matters in simple terms as well. These are rare qualities. I am so glad I chose Shane and his team. I would highly recommend Shane to anyone looking to get the best possible outcome in their insurance claims. In short, they a freaking awesome!
Thanks Hosanna, it's so good to receive such wonderful feedback, and I know the team really appreciate it. It was a pleasure to assist you with your matters over the last couple of years, and we are just thrilled that you're able to start this next chapter of life with your family. Faran Gouldson
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Susan Thomas
2022.08.05
I had an accident claim with Gouldson Legal. Carl and Alicia were assisting with the claim. I had an exceptional experience with both of them by winning the claim. I have been given regular updates on the claim.l am more than happy to refer Gouldson Legal to my friends. Big thank you to Carl, Alicia and John.
Thanks so much Susan, we love getting this feedback and the team really appreciate it. Faran Gouldson
Kaylz I
2022.08.02
3.5 years ago I was involved in a car accident that, little did I know then, would change the trajectory of my life. As with a lot of psychological injuries mine took over my life at a rate of knots which I couldn’t keep up with.
Workcover QLD encouraged me to engage a personal injury lawyer to be on the safe side, not knowing what my future held I decided to Google and I phoned the first two numbers that came up. The first one I phoned nearly put me off for good but I’m so thankful I phoned the 2nd number …. Gouldson Legal. I was put through to Kaine Shanahan and my first impressions were :: knows his stuff, genuine, straight up and will call it how it is which was just what was required in this instance.
Throughout this whole process Kaine was deeply respectful and showed empathy for my situation, at the same time moving the case forward as dictated to by the process, which can be long and intrusive. Kaine was on leave at one stage and Faran Gouldson spoke with me to let me know to call him any time should I need any assistance with my case. The legal assistants, receptionists, In fact every person I came across during my case were really genuine lovely people. Yep they’re doing their job, but they love what the do and want the best outcome for their clients.
I’m now in a position where I can relax and continue the healing process on my terms and that wouldn’t of been possible without Kaine and his team. I would not hesitate to recommend these beautiful humans to anyone requiring a Personal Injury lawyer, you will be in good hands
Thanks so much Kaylie, we love getting this feedback and the team really appreciate it. We are so pleased that you're in a position to move forward with your healing process now. Faran Gouldson
Craig Smith
2022.08.02
Everyone is a VIP
Thanks so much Craig, we love getting this feedback and the team really appreciate it. Faran Gouldson
Adrian Davies
2022.05.03
A great big thank you to Carl Hughes and Alicia Walker at Gouldson Legal for being my legal team. A great team they kept me well informed with my legal issues in my case and gave me well received advice on and how to respond. Without them I couldn't imagine how I would have faired otherwise. I would recommend Gouldson Legal to anyone who wants a fair deal. Thanks again Carl and Alicia for all your hard work with my case.
Thanks so much Adrian, we love getting this feedback and the team really appreciate it. Faran Gouldson
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Michael Hansell
2022.05.03
Very professional and caring company.They cared about my health first and then went forward to achieve a fair and honest result. From the lawyers to office staff, everyone was professional in their work.
Thanks so much Michael, we love getting this feedback and the team really appreciate it. Faran Gouldson
Divine S
2021.11.12
Huge thanks to team Gouldson Legal for handling my claim so professionally and achieving an outstanding outcome. I would highly recommend Gouldson legal to anyone who needs their assistance. Great sense of professionalism, promptness, outstanding communication, awesome sense of understanding and willing to clarify client’s questions with so much consideration and kindness. Special mention to Mr Carl Hughes, Alicia and his team; immense thanks to the entire team. Glad that we get to know Gouldson legal and availing their incredible service. Special thanks to our friends who recommend this firm to us.
Highly and Strongly recommend Gouldson Legal!!!
Thanks Heaps
Deepthy
Hi thank you for such a kind review. We take real pride in the service we offer our clients, so it's great to see it from your perspective.
Thanks again and all the best!
Bridgette Harris-Byron
2021.10.22
Gouldson Legal were amazing, not only very professional but highly friendly and responsible, always looking for your best interest
Hi Bridgette, thanks for the review and for choosing Gouldson to assist with your claim!