Columbia Auto Repair & Sales Reviews

Delmer Eldred 2025.06.05

     

Great place to take your vehicle. Reasonable, honest, and reliable, took my 2012 Toyota 160,000 miles, and did not have the power to pull the hills, and used more gas than ever before. After they took it and knew right away what the problem was, they fixed it, and now it runs like it is brand new again. They do super work, and you won’t be disappointed

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Reply from Columbia Auto Repair & Sales 2025.06.05

Thank you for your generous review, Delmer. We appreciate your business, and are thrilled that your truck is running better. Have a wonderful weekend!

Stack of Parts 2025.04.30

     

An excellent Auto Shop worthy of praise! The workers are diligent and keen to solve the problem, and the folks who run the place are friendly and considerate. My pride and joy is a lovely Pontiac 6000, but there are some things I simply cannot work on at home - but these guys are not only capable of doing the job, they are GOOD at it. Certainly a shop worth your time and money!

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Reply from Columbia Auto Repair & Sales 2025.04.30

Thank you so much, Stack of Parts. We are glad you are happy with your repair, and hope you have many years left with your Pontiac. We appreciate our customers, thank you again!

Brian Goodwin 2024.12.16

     

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Reply from Columbia Auto Repair & Sales 2025.04.30

Thank you, Brian. Greatly appreciated!

Timothy Sparks 2024.07.08

     

Columbia auto repair and sales is absolutely amazing. On a trip from Montana to the coast for the 4th I had a wheel bearing go out and these guys got me in right away, made the repair and had me back on the road in a few hours. They also noticed my other wheel bearing was bad and changed that one for me too so I did not have any more trouble. Excellent customer service and they did great work. Would highly recommend them!!!!

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Reply from Columbia Auto Repair & Sales 2024.07.08

Thank you for your review, Tim! We are glad we could be of assistance, and hope you had a fantastic 4th at the coast.

Liam Blodgett (L Blo) 2024.06.18

     

Wow, amazing old-school service! Midway on a road trip with my baby and wife, I noticed the AC in my Honda wasn't performing well. These folks got me in same-day and recharged my AC for a very good price.

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Reply from Columbia Auto Repair & Sales 2024.06.18

Thank you for your kind review! We are happy to have helped get you back on the road safely and comfortably. We hope you had a pleasant trip to The Dalles, and will visit again! Happy summer!

Ampersand Charmpop 2024.05.11

     

These folks are SO NICE. They took such good care of me during a really frustrating time & I would recommend them to anyone just for their customer service alone, to say nothing of how knowledgeable they are. Definitely recommend!!

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Reply from Columbia Auto Repair & Sales 2024.05.11

Thank you for your kind review! We try our best to make sure our customers are well taken care of, just like we would want for our family and friends.

Steve Mantle 2024.04.11

     

I was passing through Biggs Junction, and had a problem with the trailer hitch on my pick up truck. Called around, and Randy‘s crew stepped up and managed to slip us in to replace the hitch. Very reasonable price, prompt service, and oh-so happy customer. Highly recommend!!

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Reply from Columbia Auto Repair & Sales 2024.04.11

Thank you for your kind review, Steve! We are glad you were able to get back on the road again without any problems. Safe travels, and the next you're on your way through, please feel free to stop by and say hello.

Jeannette Chace 2023.10.11

     

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Reply from Columbia Auto Repair & Sales 2023.10.11

Thank you for your review, Jeannette. We greatly appreciate your kind review, and look forward to helping you again.

Dimitris Sotos 2023.07.28

     

By far the best experience I’ve ever had with an auto shop. Long story short, I am military and was driving cross country with my 3 kids and two dogs when my radiator blew. They took me in like family and got the work done in a hour and had me back on the road with an amazing price. Even gave my dogs water: No other shop in the area could help me for another week. This company deserves 10 stars if I could give it

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Reply from Columbia Auto Repair & Sales 2023.07.28

Thank you for the kind review, Dimitris. We were happy we could help not only a stranded motorist, but a service member. Thank you for your service, and if you are ever back in our neck of the woods, please stop in and say hi! Safe travels!

Linda Waters 2023.03.19

     

The absolute best service! They will not try to sell you something you don't need, but are very honest about what you do need to have repaired. I have never felt as if I were being treated as if I didn't know anything or was talked down to because I am not a guy. In fact, it is a family business through and through, and at least one of the granddaughters is a grease monkey right and proper. She actually did my tune-up! They picked up my car up from my workplace, did a repair, and brought it back. Oh, and I had forgotten to get gas, and they even put gas in my car for me. Above and beyond service and genuinely nice folks who do good, honest work!

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Reply from Columbia Auto Repair & Sales 2023.03.20

Thank you for the kind review, Linda! We always try to do our best for our customers, and customers like you make it a pleasure. At CARS, we are firm believers that women can be in the trades, and are very proud of our female workforce. We look forward to seeing you again!

Jaclyn La Porte 2023.02.10

     

Super friendly staff, Karen makes you feel like family!!! Wouldn't want to go anywhere else!!!

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Reply from Columbia Auto Repair & Sales 2023.02.15

Thank you for the kind review, Jaclyn! We hope you enjoy your experiences with our shop and staff, and we're thankful for your business.

Christopher Truax 2023.02.02

     

Very helpful, kind and honest repair shop. They are willing to give advice and upfront about what things cost and competitive prices. Will visit again, thank you 😊

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Reply from Columbia Auto Repair & Sales 2023.02.02

Thank you for the kind review, Christopher. We try to do our best to treat our customers to the same courtesies we would expect to receive.

Will Pruett 2022.10.05

     

They calibrated my intoxalock quickly and efficiently without even an appointment.

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Reply from Columbia Auto Repair & Sales 2022.10.05

Thank you for your kind review, Will. We always try to be efficient and helpful for our customers. Have a wonderful week!

Nich a Dad4 Service 2022.09.15

     

Randy is a very helpful car repair business owner. Years ago I had my battery failing and they were able to fix it by repairing a couple of wires on my automatic door in my van. Well, that same door is having intermittent functionality issues and without charging me anything they took a look at it today and found that there was corrosion in the contact and quite possibly damage in one of the wires. And he is willing to install a new harness that I bring in as long as I bring in the right one. And for now was willing to disconnect the harness from the door so that it will work as a manual door until it can be repaired. And he did all this again without charging. I offered him $5 for his time and service because that's all I have at the moment but he was "No it's okay don't worry about it." Okay so that was a paraphrase but nevertheless that was the gist of how it felt when he declined the payment. It took all of 10 minutes or so out of their time. Walter, or Wally as I was calling him because my brain forgot the ter, is an awesome technician!

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Reply from Columbia Auto Repair & Sales 2022.09.15

Thank you, Nick, for your review. We're glad we were able to help! Walter is a great mechanic, and we're lucky we have him here.

Gerald Mahon 2022.08.19

     

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Reply from Columbia Auto Repair & Sales 2022.08.22

Thank you for your review, Gerald. Your business and your review are both greatly appreciated.

Anna Berger 2021.11.20

     

Randy was very friendly and helpful

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Reply from Columbia Auto Repair & Sales 2022.02.21

Thank you for your review, Anna. It is greatly appreciated.

David Patton 2021.10.20

     

Very helpful.

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Reply from Columbia Auto Repair & Sales 2021.10.21

Thank you for your review, David. We are glad we were able to be of service to you, and look forward to working with you again.

Colleen Cunningham 2021.01.01

     

CARS does amazing work at reasonable prices. The mechanics are knowledgeable and very helpful. We're so glad we entrusted our classic car to them!

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Reply from Columbia Auto Repair & Sales 2021.05.27

Thank you for the review, Colleen! We greatly appreciate your review.

Raymond Navarra 2020.12.22

     

Nice place ! Quality of work is beautiful. Randy and crew up to date on auto industry related issues. Bodywork & paint is way above standard.

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Reply from Columbia Auto Repair & Sales 2020.12.22

Thank you for your review, Ray. We appreciate your patronage, and look forward to working with you.

Stephanie Starr 2020.09.19

     

Goos

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Reply from Columbia Auto Repair & Sales 2020.10.26

Thank you for your 5 star review, Stephanie. It is greatly appreciated!