Verified Company
Troy is GOOD PLUMBER, did an excellent job for us here at the Bledsoe Senior Citizens Center 💙....no mess left behind either. If we have any problems, I will call you again. This was a big job, done right Thank you for the quick reply and services.
Reply from Good Plumber
2026.04.16
Glad we had the opportunity to help!
Troy was on top of things very quickly with responding. He had someone here to us same day and in a very reasonable time frame. Ethan was excellent as well. Quickly found the issue and fixed it! Highly recommend these guys!
Reply from Good Plumber
2026.04.08
Thank you so much for letting us know how we did! We try to take care of everyone as quickly as we can.
Nobody likes or wants to call a plumber, just like mechanic or a doctor..... I'm glad we were able to get you fixed up and back to normal.
Nobody likes or wants to call a plumber, just like mechanic or a doctor..... I'm glad we were able to get you fixed up and back to normal.
These guys are awesome! Very professional, extremely punctual, very polite and they know their stuff! They took the time to walk me through and explained everything to me. Highly recommend!
Reply from Good Plumber
2026.03.10
Thanks Tammie! We appreciate the opportunity to swap out your water heater.
Hope you don't need us anytime soon but no we're here when you do.
Hope you don't need us anytime soon but no we're here when you do.
Troy and Colten of Good Plumbing came out (on short notice) and replaced some frozen-solid drain piping that had been cut out. Not an easy job as it was in a crawl space and under a porch. Communication was great, clean-up was top-notch and water is flowing again! Would definitely recommend them to anyone needing great plumbing service!
Reply from Good Plumber
2026.02.04
It was our pleasure Jess! It was a bit difficult getting in there but we got it done.
Good Plumber was Great!
Troy was prompt, courteous, professional and very efficient in finding the cause of our leak and repairing it correctly. He and his helper wore protective gear to avoid bringing dirt into the home and cleaned up after work was finished.
I have other work that I want done and will definitely hire him to complete this as well.
Date of experience: 22 December, 2025
Date of experience: 22 December, 2025
Lets just say above snd beyond. Wow. Very impressed with troy. This company is about quality work and communication. Got my faucets in my sink and jacuzzi tub replaced. Also replaced a valve in my shower. Showed up on time. Got the job done. Sent me pics pf progress. will have them back for any of my plumbing needs. Super polite and professional. Thanks good plumber llc. Yall rock.
Reply from Good Plumber
2025.09.21
We appreciate the opportunity to help with your plumbing needs!! Thank you for taking the time to let us know how we did.
I needed a new water heater and Troy came out and replaced the water heater within 30-45. Troy is awesome and would recommend The Good Plumber any day of the week.
Reply from Good Plumber
2025.11.19
Thanks Gary!! It was a pleasure meeting you.
It was a "quick and easy" installation for sure!
It was a "quick and easy" installation for sure!
Troy was called in for an emergent service …. Upon arriving he did a quick survey to assess the situation and took care of the issue in a quick and efficient manner……. Would definitely recommend Good Plumber for any and all of your plumbing needs
Reply from Good Plumber
2025.11.15
Great meeting you both! Thanks for sharing your experience with us.
Good Plumber in Pikeville installed a water filtration aystem and also moved plumbing for the washing machine at our request. They did a competent job and all of the things that they did seem to be functioning as expected.
I knocked one star off because they did not put the washer water lines into a solid mounting, they hammered them into drywall and they pulled out easily. I went behind them, screwed a board into a nearby stud, and then had something to hammer them solidly in to. This ISN'T an item in their area of work, but if they had even mentioned it, i would have done it beforehand or as they needed it. Its a simple and quick thing and it drastically increases the stabilty of those lines. Again, this ISN'T in their area of work, but it is an above and beyond thing that would have warranted the exceptional/5 star rating.
Reply from Good Plumber
2025.11.15
I understand the 4 star. Sorry about that. I will see to it that doesn't happen again.
The Good Plumber with Troy Good as the owner is a top notch plumbing business. They are very knowledgeable and experienced regarding all things related to plumbing. They are also very professional, conscientious, respectful, and friendly. I highly recommend them to anyone looking for an excellent plumber!
Reply from Good Plumber
2025.07.31
I love hearing from our customers!! Thank you for the business and trusting us with your plumbing needs!!
