Verified Company
I am writing to formally raise a complaint regarding a serious situation involving a company that operates through your platform.
I was recently hired as a manager by this company, and during my onboarding process, one of the team members shared her experience with me. She explained that she, along with many others, has been working for months without receiving any compensation, without a formal contract, and under conditions that were presented as legitimate. This situation is deeply concerning and reflects a lack of oversight within your platform.
As someone who was brought into a leadership role, I find it alarming that I was not made aware of these issues beforehand. Like the rest of the team, I trusted the legitimacy of this opportunity based on the reputation and credibility of GoHighLevel. It is unacceptable that companies can operate in this way while using your services.
I strongly believe your platform must implement stricter transparency measures. At a minimum, companies should be required to provide formal employment contracts or verifiable documentation of working conditions when onboarding new employees. Cases like this where individuals are working without contracts or base salaries.should not be allowed to occur.
Sahil Tomar was incredibly helpful in getting our accounts A2P configured. He knocked out multiple issues in a short span with ease! Thank you!
This company has one of the best customer success teams I've every encountered. They are available 24/7 to help with any and every issue. And when I say "issues," I don't mean bugs--I mean trying to figure out exactly how to best deploy all of the powerful tools in their suite. Today I had the pleasure of working with Cheska Vizcarra. We screen-shared over Zoom and were able to resolve something in minutes that would have taken hours to work through on my own. I still can't believe they're able to offer this level of service for the price!
I had an outstanding experience working with Amy Parks at GoHighLevel. I had spent hours trying to configure my phone system with no success, and she stepped in and completely turned things around.Amy was incredibly patient, knowledgeable, and thorough throughout the entire process. She took the time to walk through every detail with me, made sure we tested everything, and ensured the system was set up exactly how I needed it.By the end of the session, everything was working perfectly — something I couldn’t get done on my own after hours of trying. Her support made a huge difference, and I truly appreciate her professionalism and expertise.Highly recommend working with Amy if you get the chance!
I had an amazing experience working with Da’Metria. She truly went above and beyond to step in and help me when I needed it most. Her professionalism, patience, and willingness to take ownership of the situation made a huge difference.
She didn’t just do her job, she genuinely cared about making sure everything was handled the right way. It’s rare to come across someone who is this attentive, knowledgeable, and proactive.
Da’Metria was hands down the best, and I’m extremely grateful for her support. If you ever get the chance to work with her, you’re in great hands.
I had a great experience with Cheska Vizcarra from the support team. She did an excellent job assisting me with the workflows and explained everything very clearly, which made it much easier to understand and implement. She also provided helpful suggestions that improved the process and made everything more efficient. I truly appreciate the support, highly recommended!
