G&G Autohaus Reviews

Hi Julie, thank you for your feedback. We’re sorry to hear about the issue you experienced with your tire after your visit.

When your vehicle was here for service, we inspected the tire externally for common causes of air loss such as nails, screws, or other visible punctures, but we did not find any signs of external penetration. We corrected all tire pressures and reset the TPMS system at that time.

The damage shown in the photo appears to be cracking/splitting on the inside edge of the tire. Unfortunately, this type of internal sidewall or inner-edge damage would not have been visible during a standard external inspection and typically cannot be identified without removing the tire from the wheel. Since there were no visible signs of an external leak during our inspection, there was no indication that tire removal was necessary at the time.

We sincerely apologize for the inconvenience and frustration this situation caused. We always aim to provide thorough and honest service, and while we understand your disappointment, based on the symptoms and findings during your visit, there were no obvious indicators of the issue shown in the photo. We appreciate your feedback and wish you safe travels moving forward. We hope to see you again in the future for any of your vehicle needs.

Douglas, thank you so much for the kind words! We’re really glad we could help you sort through what was truly needed and save you some serious money in the process. See you next time!

Thank you so much for the incredible five-star review! We do see a name matching yours in the system, however we are in Las Vegas.

Thank you so much for the five-star review! We are thrilled to hear that you had such a positive experience with us. It is wonderful to know that Alec and the rest of our staff made you feel well-taken care of through our communication and attention to detail. We look forward to seeing you again next time!

Thank you for taking the time to leave us a positive review. We hope to see you again for your future auto needs.

Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our staff and that they were able to clearly explain any issues with your vehicle. We look forward to seeing you again and appreciate your trust in us!

Thank you so much for the five-star review! We are thrilled to hear that you had such a positive experience with our team. We take great pride in our communication, so it is wonderful to know that our system kept you well-informed throughout the process. We truly appreciate your business and look forward to helping you keep your vehicle running great for years to come!

M M, thank you so much for the 5-star review and for sharing your experience! We’re thrilled to hear your ’99 ML320 is running like new again. Our team will really appreciate your compliments for their work — they take great pride in getting vehicles back on the road safely. Thank you for your patience, trust, and loyalty — it truly means a lot to all of us here at G & G Autohaus!

Thank you so much for the five-star rating! We are thrilled to hear that you had such an incredible experience with us. We look forward to welcoming you back again soon!

Thank you so much for the five-star rating! We truly appreciate your support and are thrilled to know you had a great experience with us. We look forward to serving you again soon!

Thank you so much for the five-star review! We are thrilled to hear that we could get your SLK250 back on the road so quickly. We truly appreciate your kind words about our staff, and we look forward to helping you with any of your future automotive needs!

Thank you for the 5-star rating, Greg! We’re glad you appreciate our focus on honest service and friendly staff. It’s always our goal to provide reliable care for every Mercedes that comes through our doors.

Thank you so much for the glowing 5-star review and for trusting G&G Autohaus with your Mercedes-Benz GLC 300! We're thrilled to hear that Calvin made your experience seamless. We truly appreciate your recommendation and can't wait to welcome you back for your next visit!

Thank you so much for the 5-star review! We're delighted to have earned your support and can't wait to welcome you back for more great experiences!

Thank you for the 4-star rating! We truly appreciate you taking the time to share your feedback, and we're committed to making your next experience even better. If there's anything specific we can improve or if you'd like to share more details, please reach out, we'd love to hear from you!

Thank you for taking the time to leave us 4 stars! We're thrilled you had a positive experience and truly appreciate your support. If there's anything we can do to earn that fifth star on your next visit, please let us know, we'd love to hear more. See you soon!

Thank you so much for the glowing 5-star review! Thanks for choosing us, and we can't wait to welcome you back!

Thank you so much for the 5-star review and for sharing your experience! Your kind words mean the world to our team, and we truly appreciate you recommending us, hope to see you again soon!

Thank you so much for sharing. I’m glad to hear the team was able to retrieve your necklace!
-Kevin C.

Thank you so much for the glowing 5-star review! We're thrilled to hear that Calvin and the G&G team were able to finally solve that stubborn year-old issue after others had made it worse. We truly appreciate your kind words and recommendation; it means the world to us. Drive safe, and we look forward to seeing you again!