Older asian man that looked at our appliance doesn’t seem to know what he is doing. He gave us a wrong diagnosis on our appliance and charged us hundreds of dollars for nothing. He said the issue was fixed and when it wasn’t I phoned him. He wanted hundreds of dollars more to come again. How long would his cycle of misdiagnosis continue? Another company came and gave a correct diagnosis of the problem within minutes.
Jason was amazing. Took painstaking care and time to pull string, dental floss, plastic, from my drain motor. How that all got caught over the years who knows? I've always had excellent service from his father Roy and now this business is being well taken care if with the utmost care, by his sons. My dishwasher is humming like a dream. Great having trusting repair people on speed dial. Thank you 😊
Very EXCELLENT and INCREDIBLE work! Roy, Brian and Jason were not only very professional about the communication, but they also mentioned step by step what was wrong with my machine (washer) and why the issue was happening. They worked together from all angles and they were comfortable having me there to ensure I had any questions answered.
After a few extra details and troubleshooting issues, the matter was resolved and they made sure things were back the way they left them. Truly remarkable service, friendly and most importantly, very easy to engage with any questions I had.
Thank you guys so much for your hard work. I recommend to anyone having appliance issues.
My dishwasher stopped on Sunday evening. I called BGAS and they came out nearly first thing Monday morning. Checked over everything in the machine, reset it and all appears fine again. Super fast response time, great service and fair price. I highly recommend BGAS and will call them again if needed. Thanks.
Reply from General Appliance
2025.12.03
Thank David , for sharing your experience! We’re so glad we could respond quickly and get your dishwasher back up and running. Providing prompt and reliable service is always our goal, and we appreciate your trust in BGAS. If you need anything in the future, don’t hesitate to reach out!
Excellent, quick service. Over the years they have helped with washer, dryer, dishwasher and fridge. And when it wasn’t worth repairing something, they told us over the phone so we wouldn’t be charged for a visit. 100% recommend.
Reply from General Appliance
2025.12.03
Thank you so much for your kind words and continued trust over the years! We’re thrilled to hear that our team has been able to help with your appliances and provide honest advice when repairs weren’t the best option. Your recommendation means a lot to us, and we’re always here whenever you need assistance again.
Roy and Jason have been lifesavers! They always arrive within a day or two, offer great advice, and resolve the problem. They've fixed our stove, dryer, washing machine and fridge, saving us $1000's in appliance replacement. They leave the area clean and are friendly and knowledgeable every single time.
Reply from General Appliance
2025.12.03
Thank you so much, Yvonne! We’re delighted to hear that Roy and Jason have been able to help you time and again. Providing quick, reliable service and honest advice is what we strive for, and it’s wonderful to know we’ve saved you from costly replacements. We truly appreciate your trust and recommendation—always here whenever you need us!
Cannot say enough good things about Jason and his father. I found them when I Googled and based on previous reviews thought I'd give them a try. I knew I'd be happy when his dad answered the phone at 10:10 on a Tuesday night and said they'd be here the very next morning to have a look at my two fridges that were acting up. They certainly know their stuff. They arrived right on time and 45 minutes later they were on their way. Both very pleasant and the price was right. I will definitely call them again when I need any repairs.
Reply from General Appliance
2025.07.29
"Really appreciate that, Jim! It’s always a pleasure helping out. Thanks for the trust!"
I have had Roy and Jason in over the years to repair our stove, washer and dryer.
On each occasion they arrived and assessed the issue and repaired it quickly.
They answered all my questions concerning the cause of the problem and suggested options to prevent the problem from reoccurring.
Reply from General Appliance
2025.05.11
Thank you so much for your kind words! Your feedback means a lot to us and motivates us to keep improving.
I recommend this company because they are prompt, polite, tidy, fair in their pricing, and know their stuff. I used them to repair my gas dryer, and I would use them for any appliance repairs in the future.
Reply from General Appliance
2025.05.11
We’re grateful for your positive review! Best Wish