Verified Company
Customer experience could not have been better. I was assisted setting up my new computer. Would definately recommend Gekko to anyone considering using their services or purchasing new equipment.
Reply from GekkoTech SA - Sandton
2025.02.17
Thank you for the amazing 5-star review – we truly appreciate your feedback!
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Really dissapointed in the service am receiving lately, had a sim card issue the begging of this month logged it was sent an invoice fpr replacement sim, i paid and we halfway through the month still no Sim, no reponse to my whatsups and emails and i paid for the month already
Reply from GekkoTech SA - Sandton
2024.12.19
Thank you for taking the time to leave a review. We are so sorry to hear about your negative experience with us. We understand your frustration and sincerely apologize for the inconvenience caused.
We have investigated the matter and taken steps to rectify the situation. We hope you will accept our most humble apologies.
We have investigated the matter and taken steps to rectify the situation. We hope you will accept our most humble apologies.
I've been a customer of GekkoTech for over 6 months, and can confidently say their assistance is exceptional and reliable.
Major improvements on our home line, completed a full installation for the complex in a day. Have not gone a day without internet, not much more one can ask.
Regarding the admin side all queries answered and resolved within a call.
Completely satisfied with their service.
Reply from GekkoTech SA - Sandton
2024.06.14
Thank you so much for the 5-star review! We truly appreciate your business and your feedback. We're thrilled that you had a great experience.
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Highly Recommend
Im not familiar with laptops, and wanted to get a reliable, affordable one, seeing that laptops can get expensive.
Got in contact with the Gecko Tech team, and they were not only helpful, but efficient and quick to respond. They gave me an offer that I couldn’t let down. Thanks again.
I will be sure to come back here again.
Reply from GekkoTech SA - Sandton
2024.06.12
Thank you so much for taking the time to leave us a 5-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot to our team. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to serving you again in the future!
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Having changes ISPs constantly over more than two decades, I can honestly say it's rare to find a bunch as driven to providing excellent customer service as these guys. For a smaller group whose main business doesn't even appear to be internet service provision, these guys are phenomenally good - rock stars one and all.
Reply from GekkoTech SA - Sandton
2023.07.11
Hi Ockert, Thank you so much for your review.
We really appreciate your business and your feedback in the review.
We really appreciate your business and your feedback in the review.
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