Gardens

Gardens Reviews

Good rating
4.4 | 538 reviews
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Gardens
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Gardens rating: 4.4 out of 5 from 538 reviews

Trustindex 4.4 | 538 total

Rating breakdown

444 pcs
13 pcs
4 pcs
14 pcs
63 pcs
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What customers say about Gardens

Recent reviews

Vanessa
Vanessa 2026.10.05
Rewriting my review now that I have lived here for about a year and have moved out. This place for the first 6 months or so was great. Although, loft does have noise issues due to the gym. My packages in less than TWO weeks have been stolen and management could care less about it! :) just a warning for those who want to live here, you will have your packages stolen and if you choose to live in a loft you will here banging noises constantly.
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Reply from Gardens 2025.10.29
Thank you so much for your kind words, Vanessa! At Gardens at Cherry Creek Apartments - Denver, we strive to produce great customer service and we are so thrilled to hear about your experience so far!
Bekka Kulan
Bekka Kulan 2026.10.05
For a place that advertises itself as “luxury apartments,” the pool area is honestly disgusting. It’s constantly dirty, with leaves, debris, and random things scattered around. Since we moved in, the pool has been freezing and the “hot tub” is cold as well, making the entire area basically unusable. We pay a lot of money to live here and for amenities like this, yet you can’t even feel comfortable bringing guests because the area is simply not presentable. Completely unacceptable for a so-called luxury apartment complex.
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Reply from Gardens 2026.10.06
Bekka Kulan, we understand that you are disappointed with your experience at Gardens at Cherry Creek Apartments - Denver. We take all feedback seriously, and we are committed to providing our residents with a positive living experience. We would like to learn more about your experience so that we can take steps to address your concerns. You can reach us at (720) 796-4207.
Will M
Will M 2026.09.02
Washing machine has been down for 2 months now, no communication from management about parts or repair ETA. Unit was advertised as in unit washer dryer and is no longer the case. Management does not seem to care and dismisses the concern everytime I ask for an update. Would be very cautious before moving in
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Reply from Gardens 2026.09.03
Will, it’s unfortunate to hear that you had a negative experience at Gardens at Cherry Creek Apartments - Denver. We appreciate you bringing your concerns to our attention. Please call us at (720) 796-4207 or stop by the leasing office to discuss your concerns further.
Hailey Coombs
Hailey Coombs 2026.06.18
My husband and I have been living here for about a year now and have loved it. Anthony and the whole maintenance staff are super friendly and quick to respond to any requests we put in. Courtney and Elyssa are great to work with, they are always available for conversations when we go down to the front office for anything! We love our unit and the location of this whole complex.
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Reply from Gardens 2026.06.22
Hailey, we appreciate you taking the time to share positive feedback about your living experience at Gardens at Cherry Creek Apartments - Denver. We take pride in creating a great community for our residents to call home, and this helps us know that our efforts are well-received and appreciated!
Alejandro Tavarez
Alejandro Tavarez 2026.06.17
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Reply from Gardens 2026.06.18
Thank you, Alejandro, for the 5-star review! We're glad to hear you're enjoying Gardens at Cherry Creek Apartments - Denver.
Monica E.
Monica E. 2026.06.11
Updated 2026: Shortly after I moved to the Gardens a new management company took over and it was one thing after another. To summarize, the water had been turned off for boiler repair over a dozen times, we had faulty fire alarms on several occasions and often in the early morning hours, and my bicycle was stolen from the “secure” bike room. Management is severely lacking in communication, has not an ounce of empathy, and is completely inflexible. I’ve since moved, only to realize that I didn’t read the lease agreement close enough to know that there is no clause that allows you to break your lease early; not even in an emergency situation, and even if you no longer reside in the residence you’re still responsible for utilities and parking. Lesson learned. Highly do not recommend. 2024: I moved into the Gardens about a month ago and I have to say it was the best move experience I’ve had. It was seamless and Cameryn made me feel so welcome! Her friendliness and accommodating character made all the difference. Thanks Cameryn, I love my new home!!
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Reply from Gardens 2024.06.30
Hi, Monica! We’re happy you’ve had a great experience at Gardens at Cherry Creek Apartments, as we seek to provide our residents with nothing less than excellence. We hope you continue to love and appreciate our community for a long time to come! Let us know if there's anything else we can do for you here at Gardens at Cherry Creek Apartments!
Alynne Sonkn
Alynne Sonkn 2026.06.02
There are 2 buildings. Buildings B is away from the office. Packages in building B regularly get stolen. The office is well aware that this has been happening for years and basically just puts all blame on the owners of the building not willing to do anything more proactive. Apparently putting up cameras is not in their interest because they "wouldn't be able to identify people from that footage"?? So you can get your packages delivered to the office which is an entirely different building. And hopefully it doesnt go into the parcel pending locker because thats a whole different mess. Not an allergy friendly property, between the fragrance added throughout both buildings and the "fresh scent" added to the new paint in my apartment upon moving in, it just makes it hard for kids and adults with asthma. (They keep the dumpsters within the buildings and probably need to cover the trash smell) Pool is regularly too dirty to bring people to, its gross and embarrassing.
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Reply from Gardens 2026.06.03
Alynne Sonkn, we would appreciate an opportunity to discuss this review with you to resolve any outstanding issues. Please call the leasing office at (720) 796-4207 to discuss or schedule an appointment.
Jessica Goldman
Jessica Goldman 2026.03.26
My dog is more excited to visit the leasing office than she is to go on walks, and I get it. The team here is incredibly warm and welcoming, always making time for her even when they’re busy. They’ve gone out of their way to help me find the right unit and make this place feel like home 🩷
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Reply from Gardens 2026.03.30
Hi, Jessica! Thank you for taking the time to share some kind thoughts about our staff here at Gardens at Cherry Creek Apartments - Denver! Our team makes it a priority to be professional, accommodating, and courteous when providing service, so we're very happy to see that your review aligns with our efforts! Please don't hesitate to reach out to the leasing office if there is anything we can do for you.
rose chastain
rose chastain 2026.03.25
Affordable and management/maintenance is super responsive
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Reply from Gardens 2026.03.27
Rose, we really appreciate you taking the time to share such awesome feedback about your living experience at Gardens at Cherry Creek Apartments - Denver. We pride ourselves in creating a great community for our residents to call home, and this helps us know that our efforts are well received and appreciated! Have a great day and thanks for making our day with such high praise about our team and community!
Tess Candell
Tess Candell 2026.03.25
Can’t recommend living here enough! You simply can’t beat the location. Despite being right off of Alameda, it’s extremely quiet. Restaurants, bars, coffee shops, and the mall are all walking distance. Courtney and the team in the leasing office go above and beyond. I always get quick answers to questions. Any maintenance requests I’ve put in have been resolved quickly. 10/10 recommend!
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Reply from Gardens 2026.03.26
Tess, we really appreciate you taking the time to share such awesome feedback about your living experience at Gardens at Cherry Creek Apartments - Denver. We pride ourselves in creating a great community for our residents to call home, and this helps us know that our efforts are well received and appreciated! Have a great day and thanks for making our day with such high praise about our team and community!
Libby Boyd
Libby Boyd 2026.03.24
Sean and Anthony are the best, they’re always willing to lend a helping hand and make sure the building works efficiently!!
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Reply from Gardens 2026.03.26
Libby, thank you for the wonderful review and for taking the time to share your feedback with us. At Gardens at Cherry Creek Apartments - Denver, our priority is customer service and we are ecstatic that we met that mark!
Alexia Rae
Alexia Rae 2026.03.16
Do NOT live here! Seriously, save yourself the trouble. On 1/23/26, the fire alarm went off at 1:41 AM for 40 minutes, then AGAIN at 3:10 AM! Forget a good night's sleep. The underground parking lot is a BREAK-IN ZONE, so kiss your car's windows goodbye. Need something fixed? Good luck! They'll ignore you. The old management (Cati and Morgan) were great, but this new team is RUDE. The young girls at the front desk act like you're bothering them and are totally useless. The pool is always freezing – might as well ice skate. And don't even bother emailing; they'll never respond. Loud neighbors? Management won't do anything. The hallways reek, the place is a disaster, and your packages will get stolen. Paying over $2k for a one-bed, one-bath here is a RIP-OFF. They call it "luxury," but that doesn't fix their broken sign or the fact that they shut off the water every other week with no warning. Just... don't. And don’t expect your deposit back they have hidden fees that they don’t tell you about and they will promise you one thing and change it on you!😡 Seriously don’t waste your time or money here there are so much more places that will treat you right!!!
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Reply from Gardens 2026.02.24
Alexia Rae, we're sorry to hear that you had a negative experience at Gardens at Cherry Creek Apartments - Denver. We would like to learn more about your experience so that we can take steps to address your concerns. Please call us at (720) 796-4207. Your feedback helps us create a better experience for our residents and we look forward to hearing from you soon.
Matt Gallimore
Matt Gallimore 2026.01.17
I would not rent here after the change in management. I’ve lived here for 2 years. Previously, management was incredibly friendly and got back to me very quickly when I had questions, maintenance requests, etc. - I’d even bring my dog by the office because they loved him and would give him treats. The new management (changed the last ~6 months or so), seems like it’s full of cold salespeople just pushing leases without any regard for tenant churn - I.e. they just want to meet a sales quota for leases signed and do not care about you after. Property maintenance has gone to absolute gutters - things like water problems that have been months known lack proper planning so water gets shut off in the middle of the day with 10 minutes of notice or at night when you need to shower. This has happened pretty consistently since the change in management. We also had our prior building managers scheduling tons of events and food trucks to show up and I can’t say I have seen a single flyer about one since then; or effort in general to enhance current tenant experience here
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Reply from Gardens 2026.01.20
Matt Gallimore, it is disappointing for us to hear that your experience was anything less than great. When you have an opportunity, please reach out to us at (720) 796-4207 to schedule an appointment and resolve any outstanding issues. Thank you again for leaving feedback, and we hope to hear from you soon.
Aaron
Aaron 2025.12.07
I’ve had a great experience moving in to this complex. All move in related questions were answered asap. Greta and Chris are awesome! and always available if I ever had anything come up.
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Reply from Gardens 2025.12.08
Hi, Aaron! Thank you for taking the time to share some kind thoughts about our staff here at Gardens at Cherry Creek Apartments - Denver! Our team makes it a priority to be professional, accommodating, and courteous when providing service, so we're very happy to see that your review aligns with our efforts! Please don't hesitate to reach out to the leasing office if there is anything we can do for you.
Justin O'Brien
Justin O'Brien 2025.11.14
toured with greta and she really knew her stuff! great energy and i can tell she cares about her residents
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Reply from Gardens 2025.11.17
Thank you for your positive review, Justin. We are so happy that you had a wonderful experience visiting Gardens at Cherry Creek Apartments - Denver and meeting with our amazing team. Let us know if there is anything else we can do for you!
Brett Weller
Brett Weller 2025.10.31
I’ve lived at the Gardens Cherry Creek for a year and everything is amazing! The move in process was so seamless and the leasing staff are very friendly and accommodating.The amenities are always clean and never crowded. 5 stars! ** Update 12/20/23 I have had the pleasure of calling Gardens Cherry Creek Apartments my home for the past three years, and I can confidently say that my experience has been great! The management team at Gardens Cherry Creek Apartments deserves special commendation. They are not just responsive but genuinely caring. Maintenance requests are addressed promptly, and the team consistently goes above and beyond to ensure that residents' needs are met. ** Update 10/30/25 I’ve loved living at The Gardens at Cherry Creek! The place is super clean, quiet, and in the best location — close to everything in Cherry Creek. The building is really well taken care of and has a great vibe overall. Huge shoutout to Greta, she’s seriously the best! Always friendly, super helpful, and just makes life easier. You can tell she really cares about the residents. Definitely recommend The Gardens to anyone looking for a great place to live in Denver!
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Reply from Gardens 2022.02.28
Reviews like yours make our day, Brett! We appreciate you sharing this wonderful review with us. We're so pleased that you're satisfied with your time at Gardens at Cherry Creek, and we hope you will remain a happy resident for years to come!
Stephon Smith
Stephon Smith 2025.10.06
Very happy to live here. The place is well amenitized and quiet. Both Elyssa and Greta are friendly and responsive. The rest of the staff is great too.
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Reply from Gardens 2025.10.07
Stephon, we are delighted to know that you have found Gardens at Cherry Creek Apartments a great place to live. Your feedback about our spacious apartments, modern amenities, and convenient location is invaluable to us. We are always looking for ways to improve our community, and your positive review is a testament to our efforts. Thank you for choosing to live with us!
Carter Hayes
Carter Hayes 2025.09.16
My wife and I moved here on short notice a couple weeks ago. Both Greta and Elyssa made the move in process very easy and we've had nothing but good things to say about our new living space.
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Reply from Gardens 2025.09.17
Hi, Carter! Thank you for taking the time to share some kind thoughts about our staff here at Gardens at Cherry Creek Apartments! Our team makes it a priority to be professional, accommodating, and courteous when providing service, so we're very happy to see that your review aligns with our efforts! Please don't hesitate to reach out to the leasing office if there is anything we can do for you.
Hannah Nibauer
Hannah Nibauer 2025.08.27
Elyssa and her team are fantastic. They made me feel like a top priority and have gone out of their way to accommodate my needs. I lived here for 2 years and had a great experience.
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Reply from Gardens 2024.03.29
Thank you so much for the great review, Hannah! We're so happy to hear you're enjoying your home at Gardens at Cherry Creek Apartments! Let us know if there's anything we can do for you.
Lauren Squire
Lauren Squire 2025.07.28
If you enjoy being gaslit, Caiti is your gal. My sister and I lived at the Gardens at Cherry Creek for 1 year. For the first nine months, it was great, and I would have recommended it. But the last few months changed everything. In January, our heat stopped working, leaving our unit at 58 degrees. Maintenance replaced the control panel, and it worked—until we needed AC. In April, our AC failed, and despite multiple maintenance visits, it started leaking into my sister’s room. By May, our Xcel bill doubled, the AC still wasn’t working, and the leaks continued. When we raised concerns with Caiti, the leasing manager, we were met with immediate dismissal. We weren’t asking for money back—just confirmation that the AC was fixed so our bills wouldn’t keep climbing. Instead, we were talked over, assured the problem was solved, and left feeling disrespected for even asking. The bills kept climbing, the leaks continued, and after four maintenance requests and five visits to Caiti’s office, the AC in Unit B317 was still broken when we moved out—leaving us paying over $150 in our final month for a leaking, non-functioning AC. Bottom line: the building is nice, but if you move in, be prepared to pay for repairs on faulty equipment yourself—and don’t expect respectful treatment if you bring up a problem.
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Reply from Gardens 2025.07.29
Lauren Squire, thank you for taking the time to leave us a review. We're sorry to hear that you had a negative experience at Gardens at Cherry Creek Apartments. We take all feedback seriously, and we're committed to providing our residents with a positive living experience. To discuss your concerns with a team member directly, please call us at (720) 796-4207.

Frequently asked questions about Gardens

How many reviews does Gardens have?

Gardens has 538 reviews on Trustindex, collected from Google and Trustindex.

What is Gardens's average rating?

Gardens is rated 4.4 out of 5 based on 538 reviews. 83% of reviewers gave five stars.

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Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.

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Use the "Write a review" button on this page to share your own experience with Gardens.

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