We had a nice experience with Precision Garage Doors. Eric Stevens did a great job fixing our door and explained everything to us. Highly recommend this company and Eric Stevens!
Reply from Precision Garage Door of Orange County
We appreciate your positive review, Sandra! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Eric Stevens and George G was timely, courteous and professional when dealing with our garage issues. Problem solved in a very timely manner! Thank you!
Reply from Precision Garage Door of Orange County
Thank you for choosing Precision Garage Door Service, Harry! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
I have no idea how this company has such high and good reviews! Garage door scams are real and Precision Garage Door Services is a text book example. My 80 year old Dad had a problem with his garage door. I found Precision Garage Door Services after doing a google search. They had over 3k reviews and a 4.9 rating. Sounded perfect. They sent Michael as the "technician" to do the work. He recommended replacing the cables and adjusting the springs, which I admit had to be done, to get the garage door working normally again. He also recommended though, two other options which would have been in the 1.5-3k range for a longer warranty and replacing some parts. He gave us an estimate of $760 dollars to get it working (a Google search later found it should have cost closer to $200-$350) so we told him to do that. After getting the garage door to manually go up and down, he told me that the one year old motor needed to be replaced for a cost of $1800. "The garage door won't go down when being programmed. There must be an internal problem with the motor". I told him to hold off. This morning I called tech support with Chamberlain (manufacturer of garage motor). After running some tests the technician was able to direct me to check the cable tension monitor. Turns out, when Michael installed the new cables, he didn't engage the cable tension monitor. This monitor is a safety precaution, if it isn't engaged the door won't go down. One would think a "professional" would know this?! At the very least, why not a phone call to chamberlain technical support if you don't know how something works?! I absolutely would not recommend the crooks that work at this company to my worst enemy. I honestly don't know how they sleep at night!
Arrived on time and fixed the issue quickly! Highly recommend!
Reply from Precision Garage Door of Orange County
Thanks for taking the time to leave a positive review, Nancy. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Anaheim, CA team.
Matthew was extremely professional, helpful and honest. He did great work for us and was very efficient in getting our garage door repaired and back up and running. We will be calling back to schedule a service for my parents home next.
Reply from Precision Garage Door of Orange County
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
These guys are great. Very professional on how they do business. I called and setup a appt to fix my garage door. It roller on one side had the cable come off. Sergio was the tech that came over and looked at the situation. Quickly told me the issue and fixed the issue. He also noticed a couple of the bolts were loose and tighten it all down. Re-adjusted the garage door to make sure it was operated properly. Very friendly, straight up told me what the issue was, and repaired it. Sergio was great!
Highly recommend them!
Reply from Precision Garage Door of Orange County
Thank you for taking the time to leave us a review, 99. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Anaheim, CA team.
Alex came out to service my garage door.
Alex inspected the garage door mechanics thoroughly, and then gave me three options of having the repair done.
He explained each option and I made a choice.
He finished all repairs in about an hour.
The garage door is working perfectly and I appreciate his help. Alex cleaned up his work area. Alex was professional, polite, thorough And very knowledgeable.
Thank you, Alex
Reply from Precision Garage Door of Orange County
Thank you for your positive feedback, Patricia! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.
Called precision and they came out same day to repair my garage door opener. Great experience with the call center and technician Sergio provided a professional service. Thank you Precision!!
Reply from Precision Garage Door of Orange County
Thank you æftøns for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.
Sergio did an excellent service repairing my garage door. Replaced springs same day. Highly recommend!
Reply from Precision Garage Door of Orange County
Armando, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team
The one who did my garage door I forgot his name he is a pro . He did it well I have not called them back again after the installation!!!! Thank you!!!!
Reply from Precision Garage Door of Orange County
We really appreciate you taking the time to leave us a review Lita. Thank you for the review and comments.
Verified
The spring broke on my garage door, it kept crashing down. Josh was my serviceman. He was professional, on time, high energy and completed the repairs ahead of schedule. He offered me 3 price packages depending on how much preventive work I wanted done beyond the basic repair and length of warranty. There was no pressure to choose the more expensive options. My garage door is now working well and I couldn't be more satisfied.
Eric Stevens is very professional and very knowledgeable of getting the problems resolved. He explained the problem with the garage door and provided the solutions to resolved the issues. Very satisfied with his professionalism.
Reply from Precision Garage Door of Orange County
We appreciate your positive review, Tc! Thank you for your recommendation and we are glad to hear that you had a great experience with us.
Eric Stevens. Fast professional. Great work.
Reply from Precision Garage Door of Orange County
Thank you for choosing Precision Garage Door Service, Mike! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!
Excellent customer service. Spring and cable required repair. Called Precision and appt set up quickly. Alexander P arrived on time. Gave me a quote and took the time cf to call the office to confirm warranty coverage.
Very pleased with his service. I've referred Precision to neighbors and very pleased they also had the same positive experience
Precision should be very proud of the employees they have.
Reply from Precision Garage Door of Orange County
Thanks for taking the time to leave a positive review, Irene. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Anaheim, CA team.
Eric Stevens was timely, professional, and very informative. Great service
Reply from Precision Garage Door of Orange County
Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.
Eric came out for the Tune up on sale. I have been concerned about a different company that had replaced a spring years ago but did not have 2 so they could be replaced at the same time.
I discussed the issue with Eric and he showed me that the tension on the door was incorrect.
I decided to upgrade the springs which he replaced in a timely manner.
Thank you.
Reply from Precision Garage Door of Orange County
We appreciate your positive review, Gbbadtolz! Thank you for taking a moment to provide feedback.