Verified Company
I've used this bowling alley for 30 years. I've had Birthday parties, family gatherings etc. But I think I will be forced to find another facility for the future after the way the bartender treated me Saturday night 9/20. We had planned an adult bday party for 3 of my favorite people. We arrived and sat at our reserved lanes 30 mins prior, ordered some drinks and started a tab. After about an hour and half I as told by the bartender that I have had plenty. Now in my 46 years of life, I've done plenty of drinking. Never have I ever been cut off or judged and made to feel like a drunk. I was not a driver, nor was I slurring or wobbly. He did make me 2 more drinks at my request after I scolded him back. I requested to close out my tab $58. And didn't tip him. But I did leave him some advice to mind his business in the future. BTW my tab was the lowest at our tables. This bartender plainly insulted me and for that. I will find another bowling alley.
Reply from DELUXE GATE AND GARAGE DOOR
2025.09.24
Thank you for taking the time to share your feedback with us. We’re sorry to hear you were frustrated during your recent visit. Our team always aims to provide a welcoming and enjoyable experience for every guest.
That said, our bartenders do follow a strict company policy of serving no more than two drinks per guest per hour. This policy is in place to ensure the safety and comfort of all of our guests.
We truly value your business and hope this experience won’t keep you from visiting us again in the future. We’d love the opportunity to serve you again soon.
That said, our bartenders do follow a strict company policy of serving no more than two drinks per guest per hour. This policy is in place to ensure the safety and comfort of all of our guests.
We truly value your business and hope this experience won’t keep you from visiting us again in the future. We’d love the opportunity to serve you again soon.
This was our first time at Tomball bowl and we had a very pleasant experience. Jason was super helpful in explaining how the "neon nights" worked. Our food was brought out in a timely manner and they even came around and picked up the empty baskets so our table wouldnt get too cluttered. Great experience! We will be back. Thank you Jason and team!
Reply from DELUXE GATE AND GARAGE DOOR
2025.08.09
Thank you so much for the fantastic review! We hope to see you back soon!