Friends of the Family Home Health Care Reviews

TaNeisha Oliver 2026.05.07

     

Friends of the Family Private Duty Home Healthcare provides exceptional care and support. The caregivers are kind, attentive, and truly treat clients like family. They are always dependable, professional, and willing to help whenever needed. Their compassion and dedication make such a positive difference, and I highly recommend them to anyone looking for quality home healthcare services. Raquel & Rebekah really go above and beyond when it comes to details of care needs.

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Reply from Friends of the Family Home Health Care 2026.05.07

Thank you TaNeisha. We appreciate your confidence and kind words.

Cindy Grubstein 2026.04.03

     

This company is very caring. They were able to help me with my 95 year old mom on short notice, and I've been using them ever since. They are very accommodating and always follow up.

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Reply from Friends of the Family Home Health Care

Thanks a million Cindy. We appreciate your kind words.

diane perna 2026.04.02

     

Thank you to Friends of the Family , for all the love and care you gave our family member. We really appreciate all your service !

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Reply from Friends of the Family Home Health Care

Thank you Diane. We appreciate you.

Susan R Meier 2026.04.01

     

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Reply from Friends of the Family Home Health Care

Thank you very much. We really appreciate your review.

Theresa Brown 2026.03.31

     

Friends of the family is an Outstanding health care agency. They are incredibly personable and attentive. Every staff member is mindful of the needs of the patience, taking time to ensure that the patient is comfortable every step of the way. They go above and beyond, I would highly recommend them to anyone seeking compassionate and professional care.

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Reply from Friends of the Family Home Health Care

Thank you much Theresa. We appreciate your kind words.

Sumpthin Tosay 2026.03.31

     

I've always heard good things about this agency and its staff; my own experience when I called to ask about the services they provide was very positive, and I've recommended them to several people I know

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Reply from Friends of the Family Home Health Care

Thanks a million. We really appreciate your referrals.

Martha Ward 2026.03.27

     

I have found the owners of Friends of the Family to be trustworthy, caring and dependable. As an Urgent Care owner, we have reached out to them for advice. They are always helpful and willing to share resources and information to the benefits of our patients.

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Reply from Friends of the Family Home Health Care

I appreciate your trust and for using us as a resource for your patients. We will help any way we can.

Angi QUINLAN 2026.03.26

     

Rebekah is honest and puts her clients first!

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Reply from Friends of the Family Home Health Care

Thank you for your review. To be trustworthy and honest is so important. Our business was built by listening to our clients which helped form our Standard of procedures.

Keeleigh S 2026.03.10

     

I called this company trying to retrieve my W-2s. They told me that they mailed them out and I told them that I did not receive them. The lady in the office told me that I could download an app and retrieve my W-2s that way. I tried calling back and telling her that I was having trouble with the app, but she wasn’t friendly at all. She told me multiple times that I could come into the office and pick up my W-2 after I told them multiple times that I was unable to do so at the moment. They told me that They would send my W-2s in the mail one more time and I was very thankful for that. I called today following up asking if they sent that W-2 yet just to see when I should be expecting it in the mail and they were so rude, I’ve never seen a company act this way. Tracy was the rudest one and I feel so bad that this company has these people working for them.

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Corey Vaillant 2026.02.25

     

Friends of the Family came through for my family from day one. I was in town visiting my parents from Texas and I was actually catching a flight later that day. The owner came out to meet with my family and I on short (less than a day) notice. She paired a caregiver with my parents who was the perfect fit. She clearly knew how to approach them, communicate with them and be successful in caring for them. Her training and experience/expertise as a caregiver were obvious. The agency was really great about communicating concerns, issues, etc. given my sister and I live out of town and were not able to see my parents on a daily or weekly basis. The agency was more than fair and flexible and so incredibly easy to work with from a scheduling standpoint. I highly recommend Friends of the Family Home Health Care. You won't be disappointed!! ***Special thanks to Kristy who was an absolute angel in caring for my aging parents. Her heart is in what she does on a daily basis and she clearly has a passion for caring for others!***

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Reply from Friends of the Family Home Health Care

It was a joy caring for your parents. I am so glad we could assist your family. Kristi is such a special caregiver. When I met your parents, I knew she would be the perfect fit. Thanks for your confidence and choosing Friends of the Family. We appreciate it so much.

Joshua Hattings 2026.02.20

     

I've known Pastor Jack for many months now and I can vouch for his character and the way he runs his home health care agency. He is so passionate and actually cares about his clients and employees! I will recommend their home care services to everyone I know! The best home care in Florida!!

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Reply from Friends of the Family Home Health Care

Thank you Josh. I appreciate your kind words.

gladiatrice Mardy 2026.02.18

     

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Reply from Friends of the Family Home Health Care

Thank you for the review.

Carolina Ascacivar 2026.02.18

     

Great communication, friendly and professional staff

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Reply from Friends of the Family Home Health Care

Thank you so much. It is our pleasure to serve.

Calmie joseph 2026.02.18

     

Their service is amazing and their caregivers are awesome!!!!

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Reply from Friends of the Family Home Health Care

We really desire to make a difference. Thank you for your review.

King Enterprise Services 2026.02.18

     

I can honestly say my experience with Friends of the Family, has been nothing short of wonderful. From the very first interaction, their team demonstrated genuine kindness, patience, and professionalism. It’s clear that they don’t just see their clients as appointments on a schedule, but they truly care about the people and families they serve. If you’re looking for a caregiving company that leads with heart, professionalism, and genuine compassion, I highly recommend them.

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Reply from Friends of the Family Home Health Care

We are truly grateful for your kind words. We have enjoyed working with you.

Guerda Milien 2026.02.17

     

I had a wonderful experience with this agency. The caregivers are kind, patient and truly caring. My family member always feels comfortable and respected, which gives me peace of mind. The staff treats people with dignity and kindness, like family. We truly appreciate everything they do.

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Reply from Friends of the Family Home Health Care

Thank you for your review. We really appreciate it.

Pamella Scott 2026.02.17

     

Very good service and they Treats there clients well

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Reply from Friends of the Family Home Health Care

Thank you Ms. Scott. We appreciate your thoughts regarding our level of care.

Michael G 2026.01.29

     

Friends of the Family Home Health Care is amazing! Compassionate, professional, and truly caring—they treat your loved ones like family. Peace of mind, excellent care, and kindness every step of the way. Highly recommend!

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Reply from Friends of the Family Home Health Care

Thank you, Michael, for your kind words and 5-star review. At Friends of the Family Home Health Care in Ann Arbor, we’re committed to providing compassionate, professional in-home care services that truly feel like family. We appreciate your trust and recommendation.

Sue Wozniak 2026.01.08

     

Called for help for my mom They sent some one within a few hours. Would recommend them if you need help. Will absolutely call them in the future if needed! Such great customer service!

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Reply from Friends of the Family Home Health Care

I’m so glad we were able to assist you last minute. We realize sometimes you can’t wait a week or two and need quick response. We try our best to accommodate within 24-48 hours. We are always here for you. So glad they are doing better.

W Walcutt 2025.12.23

     

We very much appreciated the staff and principals at FRIEND OF THE FAMILY. We were concerned when our Mothers primary long term aide retired. Finding FRIENDS OF THE FAMILY with Ericka and Jack was a life saver. They were incredibly attentive, cooperative with scheduling, and quick to adapt to my mom's changing needs. They coordinate perfectly with our family, ensuring continuous, high-quality care. Mom was able to stay in her home much longer than expected with their help.

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Reply from Friends of the Family Home Health Care

Thank you very much. We really enjoyed becoming Fiends to your family. I recall you all found out about our services on Nextdoor. It was truly an amazing journey. All the best to you and yours. Jack