All the staff are welcoming, helpful and greet you with a smile. They are a great team.
I have to mention Suzie here. Suzie convinced me to try builder gel nails (after years of having acrylics). I'm so happy that I did. I should have done it sooner. She always gets my nail shape & length 'spot on', and does a great job. Everytime.
I can highly recommend Freshlook and would challenge anyone who doesn't feel uplifted when you hear Suzie's infectious laugh.
😆
Keep up the great work ladies.
Jayne xx
Reply from Freshlook Beauty Salon
2026.06.06
Hi Jayne, Thankyou so much for the lovely review! We all really appreciate the kind words it means so much to the team. We are so glad you are happy with your treatment! Hope to see you again soon! Freshlook Beauty xx
My experience with Suzie has always been amazing! She's very professional and always so welcoming! Suzie has restarted my journey from being a chronic nail bitter to having lovely, strong nails of my own that I'm definitely proud to show off now! Thank you Suzie! ⭐⭐⭐⭐⭐
Reply from Freshlook Beauty Salon
2026.06.06
Hi Amanda, thank you so much for the kind words, they are deeply appreciated! We are glad to help you on your nail growth journey! See you again soon! Freshlook Beauty xx
First time I’ve been to this salon. I couldn’t be happier. I’ve just relocated so I can’t go to my usual salon anymore, but this will definitely be my salon of choice from now on. Friendly staff, efficient and great job on waxing. I feel human again. Thank you.
Reply from Freshlook Beauty Salon
2026.05.09
Hi Jade, thank you so much for your feedback, we really appreciate the kind words. We look forward to seeing you again soon! xx
As always Susie is the best person I've ever had to do my nails. They always look amazing, Susie, is professional, kind and a great listener. I can't fault any treatments I've had with her or at freshlook beauty generally. They are all lovely.xx
Reply from Freshlook Beauty Salon
2026.03.20
Thank you so much for your kind review Lorna!
All the girls at Fresh look Beauty x
All the girls at Fresh look Beauty x
I've been here a few times and always experienced issues,over charged or services not booked,only come here for convenience when my usual tech is not available and have once again been let down today on the time of my appointment,had email proof but told I could wait, look upstairs, or rebook, no apology didn't look particularly bothered,just confirmed the previous reasons I don't come here
Edit - if I knew the therapist had called in sick or contact had been attempted I would of been more understanding,thank you for the response
Reply from Freshlook Beauty Salon
2026.02.21
Hello Lynsey, i'm sorry for your experience with us today. Your therapist did phone in sick and we tried to contact you twice about this before your appointment time but we were unsuccessful! we moved you to another therapist but just a little later to make sure you still had your appointment. The email reminder was correct but unfortunately your therapist didn't come to work. We apologise again for your experience but we cannot help staff sickness, if you have any other questions about this don't hesitate to contact us at the salon directly on 01246 200225,
many thanks,
Freshlook Beauty
many thanks,
Freshlook Beauty
I had a wonderful experience having my nails done by Suzi. She is highly professional, attentive, and clearly takes great pride in her work. She took the time to understand my preferences and ensured every detail was finished to an excellent standard. The results are beautiful and long-lasting, and I have received many compliments. I would highly recommend Suzi to anyone looking for a skilled and reliable nail technician.
Reply from Freshlook Beauty Salon
2026.02.21
Hi Rebecca, thankyou for the lovely words we like to take the time to get to know our clients to ensure we do our best work!
Suzie is absolutely amazing! Always very professional and my nails look amazing every time. Everyone who works there is very friendly and welcoming. Highly recommend xxx
Reply from Freshlook Beauty Salon
2026.02.18
Thank you Riki! We really appreciate the kind words! Hope to see you again soon! xx
As a very anxious/over-thinker first timer, the girls put me at ease and made it a pain free tan. Helped me work out best scheduling for next time and all super easy!
Reply from Freshlook Beauty Salon
2026.02.18
Hi chloe! We are so glad you enjoyed your treatment and look forward to see you again soon! xx