Freedom Plumbers and Pumpers

Freedom Plumbers and Pumpers Reviews

Excellent rating
4.7 | 166 reviews
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Freedom Plumbers and Pumpers
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Trustindex 4.7 | 166 total
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Alfonso Pena
Alfonso Pena 2026.08.27
Outstanding honest , profesional and well done work . I higthly recomend this Company to everybody
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Reply from Freedom Plumbers and Pumpers 2025.06.29
Thank you so much for your kind words and strong recommendation! Honesty, professionalism, and quality work are the foundation of #TheFreedomWay, and we’re truly honored to have earned your trust. We look forward to serving you—and anyone you send our way—in the future!

—The Freedom Plumbers & Pumpers Team
Suzanne Grunenwald
Suzanne Grunenwald 2026.08.18
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Jue Wang
Jue Wang 2026.08.12
Our basement was flooded. We hired someone which was recommended by a friend. That person worked on it and told us too much roots inside. He told us to remove the tree first for $8-9K, then dig our the sewerlines and reinstall them for $18K. We wanted a second opinion so we contacted Freedom Plumbers. Two gentlemen came in and tried two different snakes and got the line through. Though the waste water did not go. They opened the manhole on the main road and found it was the city sewer line that clogged. They recommeded me to call the city and then the city came out to get the major sewer line cleared. Freedom Plumbers just saved me $26000!!! I highly recommend this team!
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duncan deloach
duncan deloach 2026.08.04
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Michael Christiani
Michael Christiani 2026.07.01
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Patrick Leary
Patrick Leary 2026.05.18
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Charles McNiesh
Charles McNiesh 2026.05.13
Ricky and his crew were excellent. They replaced the leaking pipe from our house to the septic tank. This included removing and replacing a section of our concrete front walk.They completed the main work within a day, were careful with the landscape, and left the site in good condition considering the amount of digging required. We had two other quotes for this work. We chose Freedom because of competency (thoroughly diagnosed the problem before offering a quote) and price (at least 60% lower than the other two). Plus, the lower price included pumping out the septic tank!
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Ying Lowrey
Ying Lowrey 2026.04.29
After my home's drainage system became clogged, I contacted Freedom Plumbers and Pumpers Corp. The team responded promptly. I immediately booked a "snaking" service to clear the blockage. On February 9th, I paid $595 in cash for the snaking procedure and received a complimentary sewer line camera inspection. I was impressed by the video report Ricky provided following the inspection. However, I had to schedule clearing services several more times—one of which was again provided by Freedom Plumbers. On March 9th, the company presented me with a quote of $45,825.37 for a complete overhaul of my sewer system. The estimated cost was shocking, but I was truly eager to resolve the issue once and for all, so I agreed to do the project. On April 21st, the reconstruction work officially began; just two days later, on April 23rd, the project was declared complete! I was amazed by the final result: in a mere three days, my home's drainage system was restored to full functionality, and any adverse impact on the outdoor environment was kept to a minimum. It shows that this company possesses a strong and professional leadership team—a factor that enables it to deliver such well-organized and efficient service! I would like to extend a special thank you to the company's scheduling department, led by Lilia Solis, for the flexibility and efficiency they demonstrated throughout our communications and coordination. I am now relieved that the clogging issue that had plagued me for so long has finally been resolved once and for all. After all, I ultimately won't have to deal with that cumbersome process of applying for county permits and undergoing inspections. Thank you, Freedom Plumbers, Ricky and Lilia!
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for such a thoughtful and detailed review. It truly means a lot to me and our entire team.

First and foremost, I am grateful for the trust you placed in us to take on such a challenging project. Opportunities like this are not taken lightly. Being selected to serve you and your tenants, especially in a setting like downtown Arlington, where space is limited and every move matters, is a true privilege.

From the initial diagnostics to the final restoration, our goal was to bring clarity, provide real answers, and ultimately deliver a long-term solution you could rely on. Your situation was complex, with depth, access limitations, and surrounding infrastructure all playing a role. That’s the kind of work we embrace. It requires planning, coordination, and a team that is aligned from start to finish.

I am especially glad that the process, from scheduling to execution, felt organized and efficient on your end. Lilia and the team work hard behind the scenes to make that happen, and your recognition of that effort means a great deal.

Just as important to me was respecting the surrounding environment, your property, your neighbors, and the community. In tight conditions like yours, that level of care isn’t optional, it’s essential.

I am grateful we could bring this issue to a full resolution for you and eliminate a problem that had been ongoing for quite some time. That’s what this work is all about.

Thank you again for the opportunity, your trust, and your kind words.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Astrocom
Astrocom 2026.04.06
TRENCHLESS WATER LINE REPLACEMENT✅ Freedom Plumbers, a smaller family company under the direction of Mr. Ricky Salinas, is truly unbelievable—in the BEST possible way. From his most professional team in the field, to his Administrative Coordinator, Ms. Lilia, we are truly grateful for this company’s attention to detail, and speedy follow through. After 50 years, our original galvanized steel water line at our old home in Arlington had corroded so badly it was leaving us with almost no water pressure. If your home water pressure keeps getting weaker, don’t feel alone—it’s something that all of us on public city water supply will eventually face. Ours got so bad that showers turned into a trickle… and heaven help you if someone flushed a toilet at the same time! From the start, we were impressed as Ricky provided the most detailed and professional proposal we have ever received from any contractor, period. He clearly walked us through every step of the process, painting such a vivid picture of what to expect that even I could fully understand it—and then they delivered exactly as promised. Using Trenchless Directional Boring Technology (which saved my beloved lawn and landscaping from being torn up), Ricky and his skilled team completed this major project in just one day, with the ‘Laser-like precision’ of a fine plastic surgeon. As the before-and-after photos I’m posting show of their respectful clean work, aside of the incredible new water pressure-it’s like they were never even here. Pure magic. The results are apparent Immediately after completion, three family members are able to take powerful showers simultaneously, all while the washing machine runs and the irrigation system waters the lawn with strong, consistent pressure. It honestly feels like Freedom Plumbers gave us our lives back.🙏🏽 Working with Freedom Plumbers has set the bar so high that it makes dealing with other specialty contractor’s frustrating. If they offered electrical and construction services, I’d happily give them all my projects and avoid the usual drama and unfulfilled promises all too common with other big contracting companies . I would like to share my sincere appreciation for the outstanding service I recently received from Freedom Plumbers and Pumpers.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for taking the time to share this, it truly means a lot to not just me, but all, of us.

I am incredibly grateful you trusted us with your home, especially on a project like this in Arlington where space is tight and every move has to be intentional. Working in those conditions is never simple, but it’s exactly the kind of challenge I welcome. Being given the opportunity to serve you and your family was a blessing.

Your situation is one I see often with older homes, after decades of service, those galvanized lines reach a point where they simply can’t deliver anymore. My goal from day one was to give you clarity, lay out a real solution, and then execute it exactly as promised. I’m glad that came through clearly.

The team takes a lot of pride in doing this work the right way, especially when it comes to trenchless installations. Protecting your lawn, your landscaping, and your property while still delivering a full replacement with precision is what this method is all about. Hearing that it felt like we were “never even there” is one of the best compliments we can receive.

And the water pressure, that’s the real win. When something as basic as running water becomes a daily frustration, restoring it properly makes a real difference in quality of life. That’s why we do what we do.

I also want to thank you for recognizing Lilia and the team. A lot of what makes these projects successful happens behind the scenes, and it takes a coordinated effort from start to finish to deliver at that level.

I am truly grateful for the opportunity, your trust, and your kind words. It was a pleasure serving you.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Maureen Brennan
Maureen Brennan 2026.03.24
With 60 year old pipes starting to give way in our cement slab, we decided to replumb our entire house through the crawl spaces under our roof. Thanks to Joe and his helpers, it was a great decision! Joe more than rose to the challenge, working in tight spaces in very hot weather. He also went out of his way to minimize the amount of time we were without water, and also took great care to limit the amount of drywall and tile repair we would need. We strongly encourage you to use Freedom Plumbers for your next plumbing project.
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Reply from Freedom Plumbers and Pumpers 2025.06.29
Thank you so much for your thoughtful and encouraging words! Replumbing an entire home—especially through rooftop crawl spaces in the heat—is no small task, and we’re incredibly proud of Joe and the crew for going above and beyond to make it a smooth experience. Minimizing disruption and respecting your home are cornerstones of #TheFreedomWay, and we're grateful for the opportunity to earn your trust. Your recommendation means the world to us!

—The Freedom Plumbers & Pumpers Team
Jerry Strasbaugh
Jerry Strasbaugh 2026.03.17
Ricky and his assistant did a tough job in a very careful and efficient manner. After they finished he gave me a detailed description of the condition of my tank and how the system was performing, something that I have never gotten from others.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for your kind words, I truly appreciate you taking the time to share your experience.

It was a privilege to be invited out to your property and trusted with the work, especially on a job that required extra care and attention. I believe that how the work is done matters just as much as the outcome, so hearing that it felt both careful and efficient means a great deal to me.

I am also grateful that you found value in the detailed explanation of your system. Our goal is not just to complete the job, but to make sure you leave with a clear understanding of what you have, how it’s performing, and what to expect moving forward. That level of clarity should always be part of the service.

Thank you again for the opportunity to serve you. It was truly appreciated.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
fred thompson
fred thompson 2026.03.14
The other day the temps were in the 30’s and it was raining/snowing. I thought for sure Freedom Plumbers would delay the scheduled work on my septic tank. NOPE. A savage by the name of Nemo shows up, assesses the problem, and begins to solve the tank’s flow issue…despite the heinous weather. For two hours he dug, cut pipe, used cement and fixed my tank issue. He was in the clay, soaking wet and becoming one with the earth. Most men would have called it quits. I need to mention at this point that he didn’t even bother to wear a rain jacket. Not once did he complain. Rather, he just worked with a smile on his face. Freedom Plumbers is GREAT and Nemo represents the grit and determination of this fantastic company. Craig and Ricky and everyone I’ve worked with over the last 5 years are top notch! These two are the guys who will be honest with you and diagnose your complex problems with affordable solutions. Highly recommend this company to anyone dealing with septic tank issues…especially if you are having complex issues. Thank you Freedom Plumbers!
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for this incredible review. it truly means a lot to me and our entire team.

First, I am grateful for the trust you’ve placed in us over the past five years. Being called back time and time again is something I don’t take lightly, and it’s a privilege to continue serving you whenever the need arises.

Nemo will appreciate this more than you know. What you described is exactly the kind of grit and commitment that defines our team. The conditions that day were no joke, but for us, the mission doesn’t change. When there’s a problem affecting your system, we show up and get to work. No complaints, just solutions.

I am also thankful you recognized Craig and the rest of the team. Our goal has always been to be honest, thorough, and practical, especially when dealing with complex septic issues. There’s always a path forward, and we take pride in helping our customers find the right one without unnecessary cost or confusion.

It was a blessing to be able to resolve the issue for you, even under tough conditions. Thank you again for your continued trust, your kind words, and your recommendation.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Cullen Hutchinson
Cullen Hutchinson 2026.02.05
I experienced a sewer backup that resulted in thousands of dollars in damage. My insurance company connected me with a restoration company, but before their work could begin, I needed a plumber to clear the sewer line. I hired All American Jetting, and after unclogging the line, they determined the root cause was a belly in the sewer line. Since they don’t perform that type of repair, they referred me to Freedom Plumbers Corp. From my very first call, my experience with Freedom Plumbers Corp was outstanding. I truly can’t say enough good things about this company. The initial contact alone was impressive—Lilia, their sales associate, was polite, professional, and genuinely caring, and she got everything set up quickly. Any follow-up calls with Lilia and Ivana were consistently courteous and professional. The owner, Ricky Salinas, came out the same day, assessed the scope of work, and provided a detailed quote. Once I accepted the estimate, Ricky scheduled the work promptly and kept me informed every step of the way. Communication was seamless throughout the entire process, and the work was completed quickly and to a very high standard. The professionalism and customer service from Freedom Plumbers Corp far exceeded my expectations, and I highly recommend them to anyone in need of sewer line repairs.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for taking the time to share this, it truly means a lot to me and our entire team.

I am especially grateful you trusted us during such a difficult situation. Sewer backups are stressful and disruptive, and my goal from the very first call is to bring clarity, direction, and a real solution you can rely on.

I’m glad your experience, from the initial call with Lilia and Ivana to the site visit and execution, felt smooth and professional. That level of communication and coordination doesn’t happen by accident; it’s something the team works hard to deliver on every project.

Your situation required identifying the true root cause and putting together a proper plan to correct it, not just a temporary fix. Being able to step in, assess it clearly, and then follow through with timely and high-quality work is exactly what I strive for.

It was a privilege to be selected to serve you, and I am thankful for your trust, your recommendation, and your kind words.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
J.J L
J.J L 2026.01.27
A very kind and professional manager came and helped us. They provided great service and shared helpful guidance. It’s a really great company.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for your kind words. I truly appreciate you taking the time to share your experience.

It was a privilege to be invited out and assist you. I believe that professionalism and clear, helpful guidance are just as important as the work itself, so it means a lot to know that came through.

I am grateful for the opportunity to serve you and are glad we could provide a positive experience.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Christina Brown
Christina Brown 2026.01.19
Highly recommend Freedom Plumbers and Pumpers. When our main sewer line backed up due to tree roots and flooded our basement over the holidays, the owner, Ricky, returned our call the same evening and had a crew out first thing the next morning—New Year’s Eve. They handled permits quickly, completed the exterior pipe replacement on schedule, and clearly explained every step of the process. Lilia in the office was extremely responsive, and the crew arrived as promised. Ricky stayed involved throughout and did a final walkthrough when the job was complete. Our insurance company (USAA) made a point to comment on how reasonably priced they were. Professional, responsive, and trustworthy—we wouldn’t hesitate to call them again.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for taking the time to share this, it truly means a lot to me and our entire team.

I am especially grateful for the trust you placed in us during such a stressful situation, and over the holidays no less. Sewer backups are never easy, and our goal is always to respond quickly, bring clarity to the situation, and get things moving toward a proper resolution as efficiently as possible.

I’m glad to hear the process, from permitting to execution, felt clear and on schedule. That takes coordination across the board, and Lilia and the team work hard behind the scenes to make sure everything stays on track. Your recognition of that means a great deal.

Staying involved from start to finish is important to me, not just to ensure the work is done right, but to make sure you feel confident in the outcome. Hearing that your insurance company also noted the value is something we take pride in. We aim to deliver solutions that are both effective and fair.

It was a privilege to serve you and help restore your home. Thank you again for your trust, your kind words, and your recommendation.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Duane Henderson
Duane Henderson 2026.01.12
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Reply from Freedom Plumbers and Pumpers 2024.04.21
No, Mr. Henderson, working with YOU is always a pleasure. Always and every time. Thank you for your kind words !!!
Paul Petzrick
Paul Petzrick 2026.01.10
We are exceptionally happy with Freedom Pumpers. From start to finish, they were professional, timely, responsive, and helpful. We would definitely recommend them to anyone as well as recommending that people should change any company that they currently use to start using Freedom. Way to go guys! Paul
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you, Paul, I truly appreciate your kind words and your recommendation.

It was a privilege to be selected to serve you, and I am grateful for the trust you placed in our team from start to finish. Hearing that the experience felt professional, timely, and responsive is exactly what we aim for on every project.

Your support and willingness to recommend us to others means a great deal to all of us. I don’t take that lightly.

Thank you again for the opportunity, it was truly appreciated.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Serge DelHoyo
Serge DelHoyo 2025.12.16
Very professional and knowledgeable! Ricky is outstanding.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for your kind words, I truly appreciate it.

It was a privilege to be selected to serve you, and I’m grateful for the opportunity to assist.

Thank you again for your trust and support.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Ana
Ana 2025.10.13
Mr. Salinas and his crew worked long hours and on holidays to finish the job on time. Mr. Salinas and his crew were very responsive, helpful, and just awesome yo work with. The job was big, replacing a entire septic system in four days, with surprise rain showers to challenge them. But. They got it done and passed inspection. They even replaced portions of our broken cement walkway. The ended the entire project cleaning the site and even pressure washing our driveway. My God, service above and beyond. If ever a friend or stranger is looking for a recommendation, Freedom Plumbers will be the go-to company for our family.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for such a thoughtful and generous review. It truly means a lot to me and our entire team.

It was a privilege to be selected to take on a project of that scale, especially under tight timelines and less-than-ideal weather conditions. Opportunities like this are not taken lightly, and I am grateful for the trust you placed in us to see it through from start to finish.

Our team takes a lot of pride in showing up when it matters. Long hours, holidays, and all, and making sure the job gets done the right way. I’m glad to hear that the responsiveness, communication, and overall experience stood out to you.

I also believe that finishing strong matters just as much as the installation itself. Restoring the site, addressing surrounding areas like the walkway, and leaving everything clean and presentable is part of doing the job right.

Thank you again for your trust, your kind words, and your willingness to recommend us. It was truly a blessing to serve you and your family.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay
Sara D
Sara D 2025.10.07
The service was professional, proficient, and pleasant to deal with. I would certainly call on them again if needed.
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Reply from Freedom Plumbers and Pumpers 2026.05.02
Thank you for your kind words, I truly appreciate you taking the time to share your experience.

It was a privilege to be selected to serve you, and I am grateful for the trust you placed in our team. Hearing that the service felt professional, proficient, and pleasant is exactly what we strive for on every visit.

I am glad to know you would call on us again if needed, that means a great deal to me.

Thank you again for the opportunity.

- Ricky & the Freedom Plumbers & Pumpers Team
#TheFreedomWay

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