Freedom Iron Doors

Freedom Iron Doors التقييمات

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4.8 | 42 reviews
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Freedom Iron Doors
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التقييمات

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4.8

| 42 total

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Dee
Dee 2025.11.12
     
What a gorgeous door and windows!! It has been a great experience designing a door and windows with Freedom. Important to have accessible, clear communication and Freedom was consistent every step of the way. Stefanie and Mika were essential and their painter Angel was spectacular. I’m very thankful for the whole team from start to finish and I couldn’t have achieved this dream door/windows without them. Thank you!
الرد من Freedom Iron Doors 2025.11.16
Hi Dee,

We're absolutely thrilled to hear about your amazing experience with us! It's fantastic to know that you love your new door and windows. Our team, including Stefanie, Mika, and Angel, is dedicated to bringing visions to life, and your feedback makes it all worthwhile.

Working with you on this project was a pleasure, and we're so happy to have been a part of helping create your dream door and windows. If you ever need anything in the future, feel free to reach out.

Warm regards,
The Freedom Iron Doors Team
Jason Salzman
Jason Salzman 2025.09.20
     
Highly recommend this company. Replaced front door and two exterior double doors. The quality of the product speaks for itself but what separates them from others is their customer service from design through installation. I appreciated their expertise in helping choose my custom design that was right for the style of my home. They were professional and communicative with me during the entire process. The installation crew was the best group of contractors we’ve had in the last 20 years. Will definitely use them for future projects.
الرد من Freedom Iron Doors 2025.09.25
Hi Jason,

It's fantastic to hear how pleased you are with your new doors! We're thrilled that you're happy with not only the quality but also our customer service and installation process. Helping you find the perfect custom design for your home was a pleasure. We’ll be here when you’re ready for your next project—can’t wait to work with you again. Thanks for trusting Freedom Iron Doors!

Best,
The Freedom Iron Doors Team
Juan Obach
Juan Obach 2025.08.13
     
Simply the BEST!!! From the first moment I knew that Freedom Iron Doors are professionals and experts in their field. I’m a very detail oriented person, and even after doing an extensive research on my own, Tim and Mika were able to surprise me with additional advices that made the final product a Master Piece. Starting with a Customer oriented conversation to guide us, followed by a CAD design that allows you to see and iterate several times until you get the perfect design, to then enjoying a turnkey installation that takes care of all details and debris (my house was left spotless after the install). Door quality is outstanding, simply unbeatable (I dear to find you a better one in town!) and the installation crews are professional and cordial, brick work and touchup paint jobs are amazing, they are a boutique of meticulous craftsmanship that leaves everything as you dream of. It has been only one week with the new door and already have neighbors asking where I bought it.
الرد من Freedom Iron Doors 2025.08.19
Hi Juan,

Wow, what a fantastic review! We're absolutely thrilled to hear about your experience with us. It's wonderful to know that Tim and Mika impressed you with their expertise and attention to detail. We believe that the journey from design to installation should be seamless and enjoyable, and we're delighted that you felt guided and cared for every step of the way.

Hearing that your new door has caught the eyes of your neighbors is like music to our ears! Our team takes immense pride in delivering top-notch quality and craftsmanship, and your feedback reaffirms our commitment to excellence.

Thank you for letting us be a part of your home improvement journey. If you ever need anything else, or if your neighbors have questions, don't hesitate to reach out.

Warm regards,

The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX, US
Cindy Jines
Cindy Jines 2025.07.24
     
الرد من Freedom Iron Doors 2025.07.24
Hello Cindy,

Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with us. It truly means the world to our team here at Freedom Iron Doors. If you ever need anything or have any questions, feel free to stop by or give us a call. We're always here to help!

Thanks again, and we look forward to seeing you again soon.

Best regards,
The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX
T J
T J 2025.07.24
     
الرد من Freedom Iron Doors 2025.07.24
Hello T J,

Thank you so much for your generous 5-star review! We're thrilled to hear that you had a great experience with us at Freedom Iron Doors. Our team at 1500 N. I-35 East in Carrollton works hard to provide top-notch products and service, and it's wonderful to know that our efforts made a positive impact on your experience.

If you have any more feedback or need assistance in the future, don't hesitate to reach out. We're here to help with all your iron door needs. Thanks again for your support!

Best regards,

The Freedom Iron Doors Team
Un Known (Wave)
Un Known (Wave) 2025.05.12
     
I spent what I'd consider a large amount on my new door. The sales/ordering process was great, and the door came in looking just like I expected. The end visual product is excellent and beautiful. However, functionally this product just misses the mark. 1.) It was touted as insulated and energy efficient. I can feel the heat/cold from the outdoors radiating from the door 4-8 feet into the house depending on severity of the weather. The door itself is hot/cold to the touch on the inside. During the heat of these Texas summers it will burn your skin to touch it. There can't be much (if any) insulation in these doors. 2.) When the wind blows, it blows through the door. 3.) When it rains, water leaks through the door. 4.) During installation, the painter used a gloss paint on a flat painted surface as a touch up. It looks constantly like a wet place on the threshold of the door inside. I noted this during final inspections and it was never resolved. I learned a valuable lesson here. Never sign off on a project in good faith that outstanding issues will be resolved. They seemed like nice, trustworthy people, so I signed. That was the last I heard of them regarding this issue. I recently called in to the company about these issues. And the lady I spoke with said they'd come "look" at it...for a price. I expressed my frustration with having to pay more money to fix what appear to be installation issues and there should be a warranty. The lady referenced the contract and was uninterested in my experience as a customer. She also claimed I never mentioned the paint issue. When I referenced proof via text I never heard back from them. In full transparency, I did decline to pay them the fees they wanted to come and "look" at my problems, as it felt like a money trap that would lead to thousands of dollars more of repair work. And, here we are now. To pay this much money for a door and then receive the type of service and attitude I did was a shocking experience. I thought I was dealing with a high end, high-touch organization. I felt like I did my research on the company and saw mostly positive reviews. Perhaps my experience is a one-off, but I thought it important to share for the next potential customer to think twice and do more research before considering such a large investment.
الرد من Freedom Iron Doors 2025.06.03
Dear “Anonymous”,

Thank you for sharing your feedback. We are truly sorry to hear that your experience
didn’t meet your expectations. We strive to provide the best possible experience for all
our customers, and we’re disappointed to learn that we fell short in this case. We have
scheduled a free warranty visit to address your concerns. Rest assured, this matter will
be handled to your satisfaction.

The Freedom Family
Donna Gilreath
Donna Gilreath 2025.03.21
     
Love our new Freedom Iron door! It exceeded our expectations. We went from a single to a double door and it is magnificent. I wish there was a way on this sight to add a picture. I still stop and admire it several times a day. It makes a wonderful first impression, it really adds a lot of curb appeal to our home, when we get ready to sell we should get top dollar!!
الرد من Freedom Iron Doors 2025.03.24
Hi Donna,

Wow, it’s fantastic to hear how much you love your new Freedom Iron Door! 😊 Going from a single to a double door is quite the transformation, and we're thrilled it turned out just as you'd hoped. It’s a shame you can't share a picture here because we’d love to see it too!

Knowing that it adds such curb appeal and even makes you pause to admire it throughout the day is exactly the kind of impact we aim for. When the time comes for selling, here's hoping that magnificent door helps you get that top dollar!

If you ever have more thoughts or questions, just give us a shout.

Warm regards,

The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX
Stephanie Sain
Stephanie Sain 2025.02.23
     
Mika and her team did a fantastic job on our new front door, pivot door and three of our outside iron gates. Everyone was so professional And fun to work with. I would highly recommend freedom iron doors to anyone looking to upgrade their home.
الرد من Freedom Iron Doors 2025.02.26
Hi Stephanie!

We're thrilled to hear how happy you are with your new front door, pivot door, and iron gates! It was a blast working with you too, and Mika and the team are so glad you enjoyed the experience. Your recommendation means the world to us, and we're always here if you need anything in the future.

Thanks for choosing Freedom Iron Doors!

Warm regards,
The Freedom Iron Doors Team
1500 N. I-35 East #110, Carrollton, TX, US
James Ward
James Ward 2025.02.18
     
What a breath of fresh air! This wonderful company made our experience so easy with their friendly staff and superior installation crew. From start to finish they communicated efficiently and made our beautiful door more than we could have dreamed.
الرد من Freedom Iron Doors 2025.02.18
Thank you so much for your review! You were such a pleasure to work with the doors are absolutely stunning! Thank you so much for opening the doors of Freedom!! Its more than a door, Its a relationship!
Rhonda Ringler
Rhonda Ringler 2025.02.17
     
Freedom Doors was the Best experience ever. I had met Mr. Mike at a trade-show and was so helpful to answering all my questions and so knowledgeable about everything. When I walked away, I knew this was the company for me. I have been searching for about 8 years on and off and just could not find the right fit. But meeting with Mr. Mike, I knew that this was the person I wanted to do all my business with. They did a follow up appointment with me a couple days later and came out and explain more things to me. And the process. Then I got with Mika, who is just a joy to work with. She took her time and everything of what my needs were and the look I wanted. We really went into all my wish list of a beautiful door. It was the best customer experience all around. From start to finish. I couldn’t express how happy I am with everything. They were so helpful with all the communications of the door status. There was never a question that was never answered. They did a beautiful job in installing the door doing the finishing touches on the door and were so clean and cleaned up everything afterwards. In fact, I am looking at getting three more doors with them. And I’m so excited! There is no other company that I would go to. You’re in great hands with the most honest family owned business out there. The whole team of Freedom Door is Fantastic!!
الرد من Freedom Iron Doors 2025.02.18
Ms. Rhonda Ringler, WE JUST LOVE YOU!! thank you so much for the positive feedback. You have been such a pleasure and joy throughout the process. Your design is just stunning on your home, it really made the whole front of your home just POP! We are looking forward to phase 2 of your project.
thank you so much for opening the doors of your life to FREEDOM IRON DOORS!
Mika Crenshaw
Kerry Parker
Kerry Parker 2025.02.17
     
الرد من Freedom Iron Doors 2025.02.19
Hi Kerry,

Wow, thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear you had a great experience with us at Freedom Iron Doors. It’s feedback like yours that keeps us motivated and excited to deliver the best service possible.

If you ever have more projects in mind or just feel like dropping by, we’re here to help. Thanks again for your support and for making our day!

Warm regards,

The Team at Freedom Iron Doors
1500 N. I-35 East #110
Carrollton, TX USA
Trinh Nguyen
Trinh Nguyen 2025.02.17
     
I had a terrible experience with Freedom Iron doors. They assured me that my project would be completed to a high standard, but they completely failed to deliver. The work was subpar and nothing like what was promised. Communication was awful—I had to constantly follow up for updates. When I pointed out the issues with their work, they were dismissive and unhelpful. I wasted both time and money on this company, and I regret ever trusting them with my project. At first when Mike came in said all good things about their job had done. He said they would not leave the work until we are happy. Of course it was all a lie. When Mika came in to our house to discussed about a part of the job wasn’t nicely done she got furious and keep asking us with her madness voice: “ what are you guys complaint about?” It’s obviously something wrong with your walls not our fault. She was very rude and we felt like we got treated like trash. At this point we had already pay them everything so I guess they don’t have to pretend to be nice to us anymore. They installed their door and left our wall disgusting. Please see all the pictures below. Save yourself the frustration and take your business elsewhere. I would never recommend Freedom Iron Doors to anyone looking for reliable, professional service. I wish I can give them zero star. They are not even deserve one star. I can’t believe the way we were treated after we told them about the disgusting looking wall that they left after the job.
الرد من Freedom Iron Doors 2025.02.17
Hop & Trinh,
Thank you so much for your feedback, we appreciate them all even the not so good ones. Freedom stands on the pillars of Truth & Transparency. On February 13, 2025, both the project manager (Christopher) and I came back to your home, as per the set appointment made with our office and your husband Hop. At the time of our arrival Hop greeted both Christopher and I with kindness and praised how beautiful the door was and how much he loved it. Hop continued to tell Chris and I how everything was wonderful, how much he loved the door and our team. At that time, I asked Hop how we can be of service today and to walk me through your issues & concerns with the interior wall. At that time Hop stated " I call you because my wife complain & complain about the gap on the side of the new trim & and what can be done" at that time I looked at you Trinh and stated "Oh my what is the complaint it looks beautiful!" at that time you stated "Yes the door is beautiful but the right side was ugly."
(In full transparency this was the first time that any Freedom team member or I had spoken with you or seen you at the project site – OUR DEALING HAVE BEEN 100% WITH YOUR HUSBAND HOP)
As per Freedoms process, we take before and after photos of the wall and door. We showed you that your existing wall is crooked, showed your pictures of how the old door trim was not connected at the top, and that the builder filled in gaps with large amounts of silicone. We then stated that Freedom Iron Doors was contracted by Hop to custom build and install a new custom wrought iron front entry door. It is Freedom’s responsibility to ensure that our door and trim are installed at a perfect level, as it is. You (Trinh) asked what we could do to fix the ugly wall. I told you that Freedom can absolutely help you, that the sheetrock on the right of the door will need to be replaced or “shimmed back”. That we can do that for you at an additional cost. At that time is when you became very angry with our responses. You stated to me that you would never use my company to do any work. I apologize for the inconvenience, but we are only responsible for what we remove and replace, that we never touched that side of your wall – as it was not apart of our signed contract. You continued to agree that all of what your issues were there prior to the installation of your new front door. At that time is when I told you that “the door is Freedom’s responsibility & the existing wall is a homeowner’s responsibility.”
Freedom Iron Doors custom designed, built & installed a beautiful new front entry door on a crooked wall. The Freedom installers did above and beyond to fix any prior “band aids” that was previously done. I am so sorry that there isn’t any more that we can do to serve you or help you with the existing problem on the unleveled wall. Please know that we are here to help you in any capacity. My offer to come and help with the wall still stands. We are always here to help our clients as we must stand by our work for the next 10years.
Thank you so much for opening the doors to FREEDOM
MIKA CRENSHAW – owner
Diana Jennings
Diana Jennings 2025.02.15
     
الرد من Freedom Iron Doors 2025.02.17
Hi Diana,

Thank you so much for your fantastic 5-star review! 😊 We’re thrilled to hear that you had a great experience with us at Freedom Iron Doors in Carrollton, TX. Your kind words truly mean the world to our team.

If you ever have more projects in mind or need any assistance, feel free to reach out. We're here to help!

Thanks again,
The Freedom Iron Doors Team
Cynthia Dixon
Cynthia Dixon 2024.09.27
     
I love my new custom wrought iron door! It is absolutely beautiful! Mika did an excellent job with the design and her crew did an awesome job on the installation. The crew was very professional, and the whole process was seamless. Highly recommend Freedom Doors!
الرد من Freedom Iron Doors 2024.09.27
Thank you for this wonderful review, Cynthia! We sincerely appreciate your feedback and are grateful that you took the time to share your thoughts. We truly value your support and want to thank you for choosing us.
Heather Fisher
Heather Fisher 2024.08.11
     
Amazing quality and great service!
الرد من Freedom Iron Doors 2024.08.11
Heather, we appreciate you taking the time to share your feedback! We love to hear about our customers' positive experiences, and hope to see you again soon! Please reach out anytime you need us in the future, as we are here for you!
Ram Sangam
Ram Sangam 2024.07.25
     
We LOVE our door. From Design to Installation, Freedom Iron Doors were helpful and keeping us informed. Installation was smooth and very professional. 100% my go-to choice for all my future projects.
الرد من Freedom Iron Doors 2024.07.25
Ram, we are so grateful for your kind words and positive review! We are thrilled that you had such a great experience, and really appreciate you helping to share the word about us. Thank you for opening the doors of freedom!
ELIU PLATAS
ELIU PLATAS 2024.07.22
     
Excellent
الرد من Freedom Iron Doors 2024.07.22
Thanks for the positive review, Eliu! It is always our goal to leave customers happy with the services we provide. We sincerely appreciate your feedback and can’t wait to serve you again. Thank you for opening the doors of freedom!
Shaily Jalpota
Shaily Jalpota 2024.07.22
     
Excellent
الرد من Freedom Iron Doors 2024.07.22
Thanks for the great review Shaily! We really appreciate your business. It’s customers like you who make what we do so enjoyable. Please let us know if there is anything we can do for you in the future, and thank you for opening the doors of freedom!
brian catalano
brian catalano 2024.07.16
     
الرد من Freedom Iron Doors 2024.07.17
Thank you for this wonderful review, Brian! We sincerely appreciate that you took the time to give your feedback. We truly value your support and want to thank you for choosing us.
Afriana Johnson
Afriana Johnson 2024.07.16
     
We have had 2 jobs completed with Freedom. Both experiences have been great! They are very responsive and work very diligent to get the jobs done. I would definitely recommend them.
الرد من Freedom Iron Doors 2024.07.16
Thank you for your kind review, Afriana! We love when our customers are happy after having such a positive experience with us, and we’d love to see you again soon! Feel free to reach out if you need anything.

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