Freedom Iron Doors التقييمات

Hi Dee,

We're absolutely thrilled to hear about your amazing experience with us! It's fantastic to know that you love your new door and windows. Our team, including Stefanie, Mika, and Angel, is dedicated to bringing visions to life, and your feedback makes it all worthwhile.

Working with you on this project was a pleasure, and we're so happy to have been a part of helping create your dream door and windows. If you ever need anything in the future, feel free to reach out.

Warm regards,
The Freedom Iron Doors Team

Hi Jason,

It's fantastic to hear how pleased you are with your new doors! We're thrilled that you're happy with not only the quality but also our customer service and installation process. Helping you find the perfect custom design for your home was a pleasure. We’ll be here when you’re ready for your next project—can’t wait to work with you again. Thanks for trusting Freedom Iron Doors!

Best,
The Freedom Iron Doors Team

Hi Juan,

Wow, what a fantastic review! We're absolutely thrilled to hear about your experience with us. It's wonderful to know that Tim and Mika impressed you with their expertise and attention to detail. We believe that the journey from design to installation should be seamless and enjoyable, and we're delighted that you felt guided and cared for every step of the way.

Hearing that your new door has caught the eyes of your neighbors is like music to our ears! Our team takes immense pride in delivering top-notch quality and craftsmanship, and your feedback reaffirms our commitment to excellence.

Thank you for letting us be a part of your home improvement journey. If you ever need anything else, or if your neighbors have questions, don't hesitate to reach out.

Warm regards,

The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX, US

Hello Cindy,

Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with us. It truly means the world to our team here at Freedom Iron Doors. If you ever need anything or have any questions, feel free to stop by or give us a call. We're always here to help!

Thanks again, and we look forward to seeing you again soon.

Best regards,
The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX

Hello T J,

Thank you so much for your generous 5-star review! We're thrilled to hear that you had a great experience with us at Freedom Iron Doors. Our team at 1500 N. I-35 East in Carrollton works hard to provide top-notch products and service, and it's wonderful to know that our efforts made a positive impact on your experience.

If you have any more feedback or need assistance in the future, don't hesitate to reach out. We're here to help with all your iron door needs. Thanks again for your support!

Best regards,

The Freedom Iron Doors Team

Dear “Anonymous”,

Thank you for sharing your feedback. We are truly sorry to hear that your experience
didn’t meet your expectations. We strive to provide the best possible experience for all
our customers, and we’re disappointed to learn that we fell short in this case. We have
scheduled a free warranty visit to address your concerns. Rest assured, this matter will
be handled to your satisfaction.

The Freedom Family

Hi Donna,

Wow, it’s fantastic to hear how much you love your new Freedom Iron Door! 😊 Going from a single to a double door is quite the transformation, and we're thrilled it turned out just as you'd hoped. It’s a shame you can't share a picture here because we’d love to see it too!

Knowing that it adds such curb appeal and even makes you pause to admire it throughout the day is exactly the kind of impact we aim for. When the time comes for selling, here's hoping that magnificent door helps you get that top dollar!

If you ever have more thoughts or questions, just give us a shout.

Warm regards,

The Freedom Iron Doors Team
1500 N. I-35 East #110
Carrollton, TX

Hi Stephanie!

We're thrilled to hear how happy you are with your new front door, pivot door, and iron gates! It was a blast working with you too, and Mika and the team are so glad you enjoyed the experience. Your recommendation means the world to us, and we're always here if you need anything in the future.

Thanks for choosing Freedom Iron Doors!

Warm regards,
The Freedom Iron Doors Team
1500 N. I-35 East #110, Carrollton, TX, US

Thank you so much for your review! You were such a pleasure to work with the doors are absolutely stunning! Thank you so much for opening the doors of Freedom!! Its more than a door, Its a relationship!

Ms. Rhonda Ringler, WE JUST LOVE YOU!! thank you so much for the positive feedback. You have been such a pleasure and joy throughout the process. Your design is just stunning on your home, it really made the whole front of your home just POP! We are looking forward to phase 2 of your project.
thank you so much for opening the doors of your life to FREEDOM IRON DOORS!
Mika Crenshaw

Hi Kerry,

Wow, thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear you had a great experience with us at Freedom Iron Doors. It’s feedback like yours that keeps us motivated and excited to deliver the best service possible.

If you ever have more projects in mind or just feel like dropping by, we’re here to help. Thanks again for your support and for making our day!

Warm regards,

The Team at Freedom Iron Doors
1500 N. I-35 East #110
Carrollton, TX USA

Hop & Trinh,
Thank you so much for your feedback, we appreciate them all even the not so good ones. Freedom stands on the pillars of Truth & Transparency. On February 13, 2025, both the project manager (Christopher) and I came back to your home, as per the set appointment made with our office and your husband Hop. At the time of our arrival Hop greeted both Christopher and I with kindness and praised how beautiful the door was and how much he loved it. Hop continued to tell Chris and I how everything was wonderful, how much he loved the door and our team. At that time, I asked Hop how we can be of service today and to walk me through your issues & concerns with the interior wall. At that time Hop stated " I call you because my wife complain & complain about the gap on the side of the new trim & and what can be done" at that time I looked at you Trinh and stated "Oh my what is the complaint it looks beautiful!" at that time you stated "Yes the door is beautiful but the right side was ugly."
(In full transparency this was the first time that any Freedom team member or I had spoken with you or seen you at the project site – OUR DEALING HAVE BEEN 100% WITH YOUR HUSBAND HOP)
As per Freedoms process, we take before and after photos of the wall and door. We showed you that your existing wall is crooked, showed your pictures of how the old door trim was not connected at the top, and that the builder filled in gaps with large amounts of silicone. We then stated that Freedom Iron Doors was contracted by Hop to custom build and install a new custom wrought iron front entry door. It is Freedom’s responsibility to ensure that our door and trim are installed at a perfect level, as it is. You (Trinh) asked what we could do to fix the ugly wall. I told you that Freedom can absolutely help you, that the sheetrock on the right of the door will need to be replaced or “shimmed back”. That we can do that for you at an additional cost. At that time is when you became very angry with our responses. You stated to me that you would never use my company to do any work. I apologize for the inconvenience, but we are only responsible for what we remove and replace, that we never touched that side of your wall – as it was not apart of our signed contract. You continued to agree that all of what your issues were there prior to the installation of your new front door. At that time is when I told you that “the door is Freedom’s responsibility & the existing wall is a homeowner’s responsibility.”
Freedom Iron Doors custom designed, built & installed a beautiful new front entry door on a crooked wall. The Freedom installers did above and beyond to fix any prior “band aids” that was previously done. I am so sorry that there isn’t any more that we can do to serve you or help you with the existing problem on the unleveled wall. Please know that we are here to help you in any capacity. My offer to come and help with the wall still stands. We are always here to help our clients as we must stand by our work for the next 10years.
Thank you so much for opening the doors to FREEDOM
MIKA CRENSHAW – owner

Hi Diana,

Thank you so much for your fantastic 5-star review! 😊 We’re thrilled to hear that you had a great experience with us at Freedom Iron Doors in Carrollton, TX. Your kind words truly mean the world to our team.

If you ever have more projects in mind or need any assistance, feel free to reach out. We're here to help!

Thanks again,
The Freedom Iron Doors Team

Thank you for this wonderful review, Cynthia! We sincerely appreciate your feedback and are grateful that you took the time to share your thoughts. We truly value your support and want to thank you for choosing us.

Heather, we appreciate you taking the time to share your feedback! We love to hear about our customers' positive experiences, and hope to see you again soon! Please reach out anytime you need us in the future, as we are here for you!

Ram, we are so grateful for your kind words and positive review! We are thrilled that you had such a great experience, and really appreciate you helping to share the word about us. Thank you for opening the doors of freedom!

Thanks for the positive review, Eliu! It is always our goal to leave customers happy with the services we provide. We sincerely appreciate your feedback and can’t wait to serve you again. Thank you for opening the doors of freedom!

Thanks for the great review Shaily! We really appreciate your business. It’s customers like you who make what we do so enjoyable. Please let us know if there is anything we can do for you in the future, and thank you for opening the doors of freedom!

Thank you for this wonderful review, Brian! We sincerely appreciate that you took the time to give your feedback. We truly value your support and want to thank you for choosing us.

Thank you for your kind review, Afriana! We love when our customers are happy after having such a positive experience with us, and we’d love to see you again soon! Feel free to reach out if you need anything.