Francis Design Reviews 2025 | Trustindex.io

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Alex 2025.09.11

Francis Design did an amazing job. Jay was easy to work with, really listened to what I wanted, and delivered a result that looked even better than I imagined. I couldn’t recommend them more.

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Reply from Francis Design 2025.09.20

Thank you so much Alex for the wonderful review! We're pleased to hear that you had such a positive experience and that the final result exceeded your expectations. It was a pleasure working with you.

Keiron Moore 2025.07.24

We've worked with Jay from Francis Building Design on several custom home projects across Wollongong, and we couldn't be happier with the results. His designs are always thoughtful, practical, and tailored perfectly to each block and brief. What really sets Jay apart is his responsiveness and attention to detail, he's collaborative, reliable, and brings a wealth of experience to the table. Our clients love the homes, and the plans always make for a smooth build process. Highly recommend Jay if you're after a designer who genuinely understands construction and delivers every time.

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Reply from Francis Design 2025.08.24

Thanks so much Keiron for your review. It’s been a great experience working with you and your team as well. We really value the collaborative approach and look forward to working together on many more successful projects.

Cameron McPhail 2025.07.14

From initial concept through to council submission and approval, Jay provided expert service throughout the entire process. He went above and beyond his scope to ensure we got a positive outcome and any challenges he faced were managed with high levels of professionalism. He demonstrated a profound knowledge of the sector, which allowed us to progress with confidence that we would achieve our desired outcome. I would highly recommend Jay for any larger new builds through to smaller renovation architectural works.

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Reply from Francis Design 2025.07.26

Hi Cameron,
Thank you for your fantastic feedback. It was a pleasure working with you at Francis Design to bring your vision to life from initial concept through to council and construction approvals. I’m thrilled we achieved a successful outcome and appreciate your recommendation.

Byron Bontia 2025.06.07

If you’re looking for a Designer that is down to earth and works with you to achieve the best result for your site, budget and dream home; Francis Design is the right place for you. An unparalleled designer; Jay Francis leads with years of experience in the industry with a diverse design portfolio that holds up against Australia’s top firms. It was a pleasure to work and collaborate with Francis Designs maintaining a humble and approachable attitude while remaining headstrong and determined to achieve the best result for our project; truly a master class at his craft.

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Reply from Francis Design 2025.06.19

Thank you Byron for the amazing review! We’re so grateful for your kind words about our team at Francis Design. It was a pleasure working with you to achieve your vision, and we’re thrilled with the result. Looking forward to future collaborations.

Brett Solomon 2025.05.13

Jay was fantastic. Easy to deal with, very good with communication and his designs were amazing He captured everything we wanted for our renovation and it looks like it was always there Jay was very creative with his ideas and yet still listened to our thoughts on what we wanted. The final product was amazing Could not be happier and would not hesitate to recommend Jay to anyone looking for great designs

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Reply from Francis Design 2025.05.17

Thank you Brett for the wonderful review. It was a pleasure designing your home and I'm glad you're happy with the renovation and the process.

Louis LU 2025.05.06

Francis Design created a beautiful design that fit perfectly and kept me in the loop the whole time. Jay was responsive and knowledgeable. Great to work with and really happy with the results.

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Reply from Francis Design 2025.05.17

Thank you for your feedback. Was a pleasure working with you and glad you loved the design.

Kelly Bertucci 2025.04.30

Jay gave us in-depth explanation of every step of the process which was amazing. His attention to detail and ability to be transparent about the pricing made it much easier to move forward with decisions. Thanks Jay for everything

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Reply from Francis Design 2025.05.04

Thanks Kelly for your feedback. We're thrilled our approach helped streamline your decisions. It was a pleasure working with you.

Mark 2025.04.30

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Blake Cashman 2025.04.30

Jay is truly dedicated to his work and passion for design. He was fantastic to collaborate with on our project.

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Reply from Francis Design 2025.05.04

Thanks Blake for your feedback. We're thrilled to hear about your positive experience collaborating with our team. It was a pleasure working with you.

Ron Cooper 2025.04.15

We couldn't be happier with our experience working with Jay - Francis Design on our recent home renovation project. Jay was absolutely fantastic to deal with from start to finish —professional, personable, and incredibly knowledgeable. He managed the entire process seamlessly, from the initial design concepts all the way through to the Development Application and Construction Certificate. What could have been a stressful and complicated journey was made smooth and straightforward thanks to Jay’s expertise and clear communication every step of the way. Jay was always available to tweak designs, liaise with consultants and coordinate with Council etc to ensure the project progressed inline with out required timeline. His willingness to go the extra mile to achieve an amazing result was greatly appreciated. His attention to detail and ability to understand and enhance our vision for the home truly set him apart. We’re so thrilled with the final result and highly recommend Jay to anyone looking for a skilled and reliable architect. Thank you again, Jay!

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Reply from Francis Design 2025.04.21

Thank you Ron for your feedback and review. I'm thrilled to hear you are happy with the final result and the design process. It was a pleasure working with you, and I’m grateful for the opportunity to bring your vision to life. Thanks again for choosing Francis Design.

Val Queiroz 2025.04.10

Jay was fantastic to work with, attentive, skilled, and spot on with the design. I’m reall happy with the result, approval process and highly recommend

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Reply from Francis Design 2025.04.21

Thanks Val for the review. Gald you loved the design and found the council approval process seamless. Working with you was a pleasure, and appreciate your kind words and recommendation!

Wessam Barakat 2025.04.09

Great level of detail and excellent designs. Reliable and responsive.

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Reply from Francis Design 2025.04.21

Thank you for your review. I'm thrilled you appreciated the detailed designs and found Francis Design reliable and responsive. Look forward to working with you on future projects!

S Lianos 2025.04.06

Jay consistently delivers amazing designs that exceed expectations, and he is incredibly easy to work with. I highly recommend him to anyone seeking creative and professional architectural services

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Reply from Francis Design 2025.04.21

Thank you for the review Steve. I'm delighted to hear you love the designs and found the process smooth. It was a joy working with you, and appreciate your recommendation for our design services.

Steve 2025.03.30

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Lauchlan Ridges 2025.01.18

Produced a brilliant design of our existing home and always answered any questions throughout the process. We appreciate the effort and time jay put into our renovation project. Quality and excellent price for the work. Thank you

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Reply from Francis Design 2025.01.24

We appreciate your feedback, Lauchlan. We're glad you're happy with the service provided.

Bechara Bitar 2024.10.16

Couldn't ask for more from Jay. He personally invests himself into the project. He was fairly priced, met requirements of the brief and build budget. He was always available through out the build to answer any questions and provide opinion to items outside of his scope. His time and effort were much appreciated. Thank you

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Reply from Francis Design 2025.01.18

Thank you so much Bechara for the wonderful review! We appreciate your feedback.

Leanne Solomon 2024.10.09

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Tracy Thomas 2023.12.27

Having engaged and recommended Francis Design for multiple projects, our experience has consistently been marked by satisfaction and admiration for the director, Jay Francis, his style, and his impeccable execution of designs. Jay’s exceptional communication skills have been instrumental in steering a seamless collaboration journey—from initial concept discussions to navigating the intricacies of council approvals, the meticulous build stage, and finally, reaching the finish line. His ability to understand our vision and translate it into stunning, sustainable designs reflects his attentiveness and dedication to client satisfaction. Without any hesitation, we wholeheartedly recommend Francis Design.

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Reply from Francis Design 2024.06.04

Thank you so much for your review, Tracy! We're thrilled to learn about your consistently positive experiences with Francis Design. Collaborating with you on multiple projects has been a pleasure, and we appreciate your feedback. Your satisfaction means the world to us, and we're dedicated to upholding the utmost standards in design and client service.