Came here for lunch. Filter coffee was really tasty - highly recommended! I ordered the bacon and egg Arepa. Unfortunately both the bacon and egg were way over cooked which made it a very dry dish. The waitress kindly offered to change my bacon which I accepted.
In summary - nice atmosphere and attentive service. Was disappointed with my food but that was as much to do with me choosing badly - there are far more interesting things on the menu and my wife's was great so be adventurous! Will return - a good addition to Formby village!
Verified
An authentic South American Experience in their heart of Formby
This cafe is exceptional especially for Colombian favourites such as empanadas, arepas, Colombian style hot chocolate, etc. The recipes are very authentic and flavourful. If you have never tried these things please be adventurous and do so as this is about as quality as you can get! The staff is wonderful and very accomodating and kind.
Great atmosphere, awful coffee. Salsa playing in the back the rustic wooden décor with floating Panama hats all help attract customers and captures the latin vibe well, a quick glance and seeing a row of Pour Over drippers encouraged me to try multiple coffees. I cannot understand how this (at the time of posting) got 4.9 stars.
It was a red flag when the the young staff didn't know what a pour over coffee was when the drippers were literally above their heads. I didn't have the food so cannot comment.
3 Coffees.
Iced Mocha, this was like the chocomilk you can get in yellow cans, good for 5 year olds maybe.
Flat white, got a latte, far too much milk, calling it a mediocre latte would be kind tbh.
Pourover, most disappointing experience. Unrinsed paper filter containing the grounds, girl said to dump all the water in and wait 2 minutes before flipping the switch, the laziest pourover I've ever seen, zero passion.
On the menu I saw things like pizza and empanadas, I do wonder if the coffee has taken a back seat and suffered as a result since consistency and bad went together here.
The staff need training to get up to standard, but for such a high scoring coffeeshop people for sure should be getting better.
Reply from Francini Cafe
2026.07.15
Hola Kai
Thank you for taking the time to share your feedback with us. As only your second-ever review on this platform, we genuinely appreciate you choosing to dedicate such a detailed write-up to our café.
We are delighted that you enjoyed our vibrant atmosphere, the rustic Latin décor, and our music selection. We do try our best to bring a genuine slice of warmth to Worcester.
However, we are naturally disappointed to hear that your experience with our beverages did not meet your highly specific standards. Francini himself is on the floor daily, personally serving our guests and ensuring that our team is trained to the highest standards. It is rare for us to hear that our staff lacked knowledge, but we will certainly use your comments as a teaching moment to ensure even our newest junior team members can navigate our equipment to your satisfaction.
As for our 4.9-star rating from over a thousand of our beloved regular guests, we assure you that consistency and quality remain our absolute priorities—both in our coffee and our freshly prepared food. We are sorry that our signature styles, including our iced mocha and our pour-over method, did not align with your personal palate on this occasion.
We hope you find more luck on your future coffee journeys, wherever your third review may take you.
Warm regards,
The Team at Francini Café de Colombia
Thank you for taking the time to share your feedback with us. As only your second-ever review on this platform, we genuinely appreciate you choosing to dedicate such a detailed write-up to our café.
We are delighted that you enjoyed our vibrant atmosphere, the rustic Latin décor, and our music selection. We do try our best to bring a genuine slice of warmth to Worcester.
However, we are naturally disappointed to hear that your experience with our beverages did not meet your highly specific standards. Francini himself is on the floor daily, personally serving our guests and ensuring that our team is trained to the highest standards. It is rare for us to hear that our staff lacked knowledge, but we will certainly use your comments as a teaching moment to ensure even our newest junior team members can navigate our equipment to your satisfaction.
As for our 4.9-star rating from over a thousand of our beloved regular guests, we assure you that consistency and quality remain our absolute priorities—both in our coffee and our freshly prepared food. We are sorry that our signature styles, including our iced mocha and our pour-over method, did not align with your personal palate on this occasion.
We hope you find more luck on your future coffee journeys, wherever your third review may take you.
Warm regards,
The Team at Francini Café de Colombia
Speechless. I had almost every option for menu and I wasn’t disappointed even once for a sec. Definitely THE best cafe in Worcester and region.
Food is sooooo good, coffee is unbelievable.
This place deserves specials place on Worcestershire map 🫡
Reply from Francini Cafe
2026.07.07
Hola Amigo
Thanks for your kind and encouraging words.
We are pleased that you liked our menu and the coffee.
The Worcester News has named us the highest-rated café in Worcestershire recently.
We hope to see you again very soon.
Ciao
Thanks for your kind and encouraging words.
We are pleased that you liked our menu and the coffee.
The Worcester News has named us the highest-rated café in Worcestershire recently.
We hope to see you again very soon.
Ciao
If you appreciate good coffee - you have to come here! This is the best coffee in Worcester by a thousand miles. Can’t recommend this place enough to coffee lovers
Reply from Francini Cafe
2026.06.29
Hola Shane
Thanks for a lovely review. We are so happy that you love our coffee. It is authentic Colombian coffee from our farms to your table, mixed with our love, hence the flavour.
We are looking forward to serving you again very soon.
Ciao
Thanks for a lovely review. We are so happy that you love our coffee. It is authentic Colombian coffee from our farms to your table, mixed with our love, hence the flavour.
We are looking forward to serving you again very soon.
Ciao
Great coffee shop. I had a large cappuccino coffee and cheese omlette this morning and both were delicious.
I will definitely use this Cafe again when in Worcester.
Oh...place is very dog friendly too offering my pup a bowl of water on arrival.
Very pleasant staff made the visit more enjoyable. Interior is clean and very colourful.
A good guide were the large number of visitors and people popping in for on-the-go coffees.
Contactless payment available.
There is a large selection of coffees, teas and snacks for all tastes.
Highly recommended.
Reply from Francini Cafe
2022.04.07
Hey Neil thanks so much for coming in and taking the time to give such a nice and useful review for other fellow customers and a great feedback for us. We hope to see you soon !
An amazing cafe which we regularly visit. Andres & Jenny are both such wonderful people, all the staff are so friendly and lovely. The food is delicious and the coffee is absolutely amazing. The cafe is very family friendly, and dogs are welcome. I absolutely recommend you visit here, you honestly won't be disappointed.
Reply from Francini Cafe
2026.06.23
Hola Amy
Thanks for a detailed review. We're so happy that you enjoy your visits. We are looking froward to seeing you soon.
Thanks for a detailed review. We're so happy that you enjoy your visits. We are looking froward to seeing you soon.
It was a gorgeous sunny day. We were recommended this lovely coffee shop from A Modern Yarn shop. I would highly recommend it. The staff were lovely and the vibe is cool.
Reply from Francini Cafe
2026.06.18
Hola Meg
Thanks for your review. We are so happy that you enjoyed your visit. We are looking forward to serving you again.
Thanks for your review. We are so happy that you enjoyed your visit. We are looking forward to serving you again.
I travelled by train 1.5 hours one way just to try their coffee. On my fist visit of Worcester I discovered this cafe but it was already closed.
I had farmers filter coffee and oh it was sooooo amazing. The best coffee in my life. It was totally worth it and I will travel back again. Also the music, decoration and all cafe brought me to Colombia (and I never been in Colombia). Gracias 😍.
Reply from Francini Cafe
2026.06.16
Hola Simona
We are so happy that your train trip was worth it. You should keep coming back and keep trying all of our different flavours.
We look forward to seeing you soon.
Gracias
We are so happy that your train trip was worth it. You should keep coming back and keep trying all of our different flavours.
We look forward to seeing you soon.
Gracias
The coffees here are sensational so be sure to try one. They are also very reasonably priced too. I’m all about supporting local coffee shops over Costa and Starbucks.
These guys have decorated beautifully, showcasing their Colombian heritage.
Reply from Francini Cafe
2026.06.16
Thank you for your kind words and for supporting businesses like ours.
We are looking forward to serving you soon, again.
We are looking forward to serving you soon, again.