focustele.com Reviews

George Rofail 2025.03.20

     

We've been using Focus Communications since we started our property management division in 2019. They have been great partners with us. They are consistent with their quality and delivery. We regularly receive positive feedback from our tenants and property owners. They've been able to support us as our business has grown and become more complicated. They are easy to work with and are able to adjust quickly to our needs. I would strongly recommend working with Focus Answering Service if you're looking for a professional call center.

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Reply from focustele.com 2025.03.20

Thank you for your wonderful review, George! We appreciate your long-term partnership and are glad to hear that we've been able to meet your needs consistently. Your recommendation means a lot to us, and we're here to support you and your business as it continues to grow.

Archadeck of Southeast Michigan 2024.08.14

     

We love working with 'Focus Answering Service'. Everyone is very professional, great to work with and you are the center of their attention. Highly recommended!

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David Bader 2024.06.03

     

Our company has been working with Focus for over 25 years. They are professional, friendly, and overall do a fantastic job . I highly recommend!

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Mary Rose Pukas 2024.05.30

     

We are a property management company with high standards in customer service for our residents. Focus Answering Service has been able to provide the same high standard of customer service and attention to our resident needs after hours. We have that confidence when leaving for the day that Focus will ensure that our residents will have a good resource to communicate with at any hour.

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Boland Service Coordination 2024.05.24

     

The Focus team has been an outstanding partner for our organization. Professional, friendly, and flexible in meeting our changing business needs. Focus provides quality service consistently. Special recognition to Aleksandra and Dakota, they are amazing!

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Michael R 2024.05.21

     

We have worked with Focus for quite some time! They have really helped us out by taking our inbound calls.

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Independent Elevator 2024.05.17

     

Focus was exactly the service that we needed. They answer and react appropriately to our customers after hour calls. The staff is professional and take great care of us and our customers.

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