Florida Preowned Reviews

Jay Munoz 2026.06.13

     

Great job by Ernesto and team, made us feel at home and pleasant. Thanks!

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Reply from Florida Preowned 2026.06.13

Thank you so much for the 5-star review! We are thrilled to hear that Ernesto and the rest of our team did a great job making you feel right at home throughout your visit. Providing a welcoming and pleasant experience is what we strive for every single day.

We are proud to mention that we have absolutely no dealer fees, which helps make us the best used car dealership in Orlando. We believe in complete honesty and upfront pricing, meaning the price you see is the price you get—with no hidden surprises.

We truly appreciate your support and look forward to welcoming you back to 3450 West Colonial Drive whenever you or your family need another quality vehicle. Thank you for choosing Florida Preowned!

Best Regards,

Ismael Cerna
General Sales Manager

Shonda Rhodes 2026.06.05

     

Visited to look at cars. That's all I did unfortunately

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Reply from Florida Preowned 2026.06.06

Hi Shonda,

Thank you for taking the time to share your feedback. We take all reviews seriously, but we have checked our recent visitor logs and digital check-ins and cannot find any record of a visit under your name.

We pride ourselves on providing a premium showroom experience and excellent customer service for everyone who walks through our doors. Is it possible you might have intended to leave this review for a different dealership?

If you did visit us, we would sincerely appreciate the opportunity to learn more about your experience and how we could have made it better. Please feel free to reach out to our management team directly at 407-495-6407 or Ismael@floridapreowned.com so we can address your concerns.

Best regards,

Ismael Cerna
General Sales Manager

Jazmin Orozco 2026.06.02

     

Michael

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Reply from Florida Preowned 2026.06.03

Hi Jazmin,

Thank you for the 5 star review. We appreciate you choosing Florida Preowned for your automotive needs. Michael is a great part of this team we are always striving to provide a 5-star experience for our customers here in Orlando, so if there is anything we could have done to make your visit even better, please feel free to let us know.

We hope you enjoy your new vehicle and look forward to seeing you again at 3450 West Colonial Drive!

Best regards,

Ismael Cerna
General sales Manager

Michael DjGravityX Means 2026.05.30

     

Few people enjoy buying a car at a dealership. Even fewer prefer used car dealers. This experience was different. Higher quality of vehicles to select from. Sales staff working on salary rather than commission, so much less hard sales BS. Fair warranty options. Care put into the cars they sell. And friendly, personable staff. I worked with Mike who had reached out to a Car Genie inquiry and was the first of many to reach out. He went even further by making a video of the vehicle I was interested in, setting him and his dealership apart from every other that i had looked into. His knowledge of the vehicle, personal interactions with myself and my family and the measure of great attitude, attention and integrity he was able to demonstrate and convey truly set him apart from the multitude of other sales experiences I had. I have every confidence that this purchase will be as good of a choice as the last time I experienced a similar sales event, and had purchased that vehicle. It’s one thing to SAY you’re a person of integrity or a dealership that practices it…. It’s another thing to find one. This is my only car sales review as I won’t besmirch the more traditional “used car salesmen” establishments I visited… and left. My apologies to the other establishments I had scheduled visits for but never made it to because this one checked all my boxes.

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Reply from Florida Preowned 2026.06.01

Thank you so much for taking the time to share such a thoughtful and detailed 5-star review, Michael! We completely understand the skepticism that often comes with buying a vehicle, which is why we built our dealership to be entirely different.

We are incredibly proud of Mike for going above and beyond. Sending a personalized video of the vehicle is exactly how we like to set ourselves apart right from the start. We are thrilled that his integrity, car knowledge, and personable approach gave you and your family total confidence in your purchase. Hearing that our salary-structured environment, fair warranty options, and high-quality selection checked all your boxes is the ultimate validation of how we do business.

It means the world to us that we were the only stop you needed to make, and we honor the trust you placed in us. Welcome to the Florida Preowned family! We look forward to being here for you for years to come at 3450 West Colonial Drive.

Best Regards,

Ismael Cerna
General Sales Manager

Lewis Thompson 2026.05.23

     

I had a great experience with Sales associate Brian Duran, and the whole team from Florida Preowned....greeted apon arrival and felt welcomed no pushy sales at all Brian was knowledgeable courteous and very helpful with the buy process, not to mention he we related both Army Veterans Thank you team my family loves the 2024 BMW 530i. 🫡

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Reply from Florida Preowned 2026.05.23

Thank you so much for the 5-star review, Lewis! We are absolutely thrilled to hear that your family loves the 2024 BMW 530i—it is a truly spectacular vehicle!

We take great pride in offering a welcoming, no-pressure environment from the moment you walk through our doors. We are incredibly proud to have Brian Duran on our team; he is dedicated to being knowledgeable, courteous, and genuinely helpful throughout the entire buying process. Most importantly, thank you both for your service! We love when our team can connect with fellow Army Veterans and support our military families.

At Florida Preowned, our goal is to remain the premier destination for high-quality, luxury pre-owned vehicles in Central Florida. We truly appreciate your support and look forward to welcoming you and your family back to 3450 West Colonial Drive!

Best Regards,

Ismael Cerna
General Sales Manager

Tim Connelly 2026.05.19

     

Great service! Celeste and Sean were great! We will always come back to purchase cars!

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Reply from Florida Preowned 2026.05.20

Thank you so much for the 5-star review, Tim! We are thrilled to hear that you received great service and that Celeste and Sean took such wonderful care of you.

Hearing that you will always come back to purchase your cars from us is the ultimate compliment. At Florida Preowned, we don't just want to sell you a vehicle today—we want to be your trusted automotive partner for life. We will be sure to pass along your kind words to Celeste and Sean!

Thank you for being part of our family, and we look forward to welcoming you back to 3450 West Colonial Drive whenever you're ready for your next ride!

Best Regards,

Ismael Cerna
General Sales Manager

Julian Hamilton 2026.05.14

     

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Reply from Florida Preowned 2026.05.15

Thank you so much for the 5-star rating! We truly appreciate your support. Our team at Florida Preowned works hard to provide a top-tier experience for every guest, and we are glad we met your expectations.

If you ever need anything else, or if you're looking for your next vehicle, we hope to see you again at 3450 West Colonial Drive. Thank you for choosing us as your go-to used car dealership in Orlando!

Best Regards,

Ismael Cerna
General Sales Manager

Gregory C 2026.05.08

     

I recently bought a vehicle from Florida Preowned in Orlando, and the experience was a lot smoother than I expected. When I walked into the showroom on 3450 West Colonial Drive, the place was clean, modern, and welcoming, which made a good first impression. The team was upfront with me about the pricing from the beginning, and I did not feel pushed into making a decision. Celeste, Rudy, Brian, and Mike were all helpful during the process, and Ismael took the time to go over the numbers and my trade value in a way that felt honest and easy to understand. Sean in finance also made the paperwork move quickly without making it feel rushed. I appreciated that they explained the inspection, CARFAX, and the 3-month/3,000-mile Certified Pre-Owned FP warranty. Overall, I left feeling comfortable with my purchase and satisfied with how everything was handled.

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Reply from Florida Preowned 2026.05.08

Thank you so much for the detailed 5-star review, Gregory! We are thrilled to hear that your experience at 3450 West Colonial Drive was even smoother than expected. We take great pride in maintaining a clean, modern showroom to ensure our guests feel welcome from the moment they walk in.

It’s wonderful to hear that Celeste, Rudy, Brian, and Mike provided the helpful, no-pressure environment we strive for. We’re also glad Ismael and Sean could make the numbers and paperwork process transparent and efficient. At Florida Preowned, we believe every customer deserves to know exactly what they are buying, which is why we emphasize our CARFAX reports and our 3-month/3,000-mile Certified Pre-Owned FP warranty.

We want to be known as the best used car dealership in Orlando by leading with honesty and quality. We appreciate your trust and look forward to seeing you again. Enjoy your new ride!

Best Regards,

Ismael Cerna
General Sales Manager

Fernando J. Arguinzoni 2026.05.02

     

Greatest sevis ever and fast thank you mike kubalfor everything

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Reply from Florida Preowned 2026.05.02

Thank you so much for the 5-star review! We are thrilled to hear you had the greatest service ever and that Mike Kubal was able to make the process fast and easy for you. Our team works hard to ensure every guest receives professional and efficient care from start to finish.

We strive every day to be the best price car dealership in Orlando, offering high-quality vehicles at rates that work for our customers' budgets. Whether you are looking for a car, truck, or SUV, we are committed to providing the best value in Central Florida.

We appreciate the shout-out for Mike, and we look forward to seeing you again at 3450 West Colonial Drive. Thank you for choosing Florida Preowned!

Best Regards,

Ismael Cerna
General Sales Manager

Gethro Souffrant 2026.05.02

     

Shout out to Florida preowned for the new ride,y salesman keys did a great job id definitely recommend!

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Reply from Florida Preowned 2026.05.02

Thank you for the shout-out, Gethro! We are thrilled to hear that Keys did a great job helping you get into your new ride. We’ll be sure to pass along the high recommendation to him and the rest of the team.

At Florida Preowned, we aim to make every car-buying experience smooth and exciting. We appreciate your support of our Orlando dealership and look forward to seeing you again at 3450 West Colonial Drive. Enjoy your new vehicle!

Best Regards,

Ismael Cerna
General Sales Manager

heavenkimoraa 2026.04.29

     

i’m telling y’all this is the best place ever . michael is the best ! he got me a great car with great prices and he the realest

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Reply from Florida Preowned 2026.04.30

Thank you so much for the 5-star review! We love the energy. It’s awesome to hear that Michael took such great care of you and got you into a great car at a great price. We agree—Michael is definitely the realest and always works hard to keep things transparent and straightforward for our customers.

At Florida Preowned, we strive to be the best place for anyone looking for a reliable ride and a fair deal. We appreciate your support and look forward to seeing you and your friends again at 3450 West Colonial Drive! Enjoy your new car, and thank you for choosing our Orlando dealership!

Best Regards,

Ismael Cerna
General Sales Manager

Joseph Giannacco 2026.04.28

     

Mike was fantastic! Professional, friendly and patient.

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Reply from Florida Preowned 2026.04.28

Hi Joseph,

Thank you for the 5-star review. We are so glad to hear that Mike was fantastic to work with. Professionalism, friendliness, and patience are exactly what we strive for with every guest who visits us.

We will be sure to share your kind words with Mike! Thank you for choosing Florida Preowned for your automotive needs. We hope you are enjoying your vehicle and look forward to seeing you again at 3450 West Colonial Drive here in Orlando!

Best Regards,

Ismael Cerna
General Sales Manager

Lacey Atkinson 2026.04.27

     

Mike was great!!! Came out and greeted us immediately, and made the entire process so smooth. I told him what I was looking for and he showed me several options, and was able to drive away with my car that afternoon!

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Reply from Florida Preowned 2026.04.27

Hi Lacey,

Thank you so much for the 5-star review! We are thrilled that Mike was able to greet you immediately and help you find exactly what you were looking for. At Florida Preowned, we pride ourselves on having a large inventory of used cars in Orlando so our customers have plenty of options to choose from. There’s nothing we love more than seeing a customer drive away in their new car the very same afternoon! Thank you for choosing us at 3450 West Colonial Dr.—enjoy your new ride!

Best regards,

Ismael Cerna
General Sales Manager

Frank Lopez 2026.04.26

     

Mike was awesome. I never entered a dealer and felt so attended to. It was the faster car buying experience. Highly RECOMMEND!!!

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Reply from Florida Preowned 2026.04.26

Hi Frank,

"Thank you for the 5-star review! We are thrilled to hear that Mike made this the fastest car buying experience you’ve ever had. At Florida Preowned, we know our customers' time is valuable, so we’ve streamlined our process to be as efficient as possible. We’re glad you felt well attended to at our Orlando dealership. For anyone else looking for a quick and easy used car purchase, come see Mike and the team at 3450 West Colonial Dr.! Enjoy your new vehicle!

Best regards,

Ismael Cerna
General Sales Manager

Rock Richardson 2026.04.25

     

Michael was the greatest salesman, merch🤙🏽🤙🏽

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Reply from Florida Preowned 2026.04.26

Hi Rock,

Thanks for the 5-star review! We agree—Michael is definitely a top-tier salesman and we’re glad you enjoyed the experience. At Florida Preowned, we strive to keep the energy high and the process easy for all our Orlando car shoppers. We’ll be sure to pass the 'merch' shout-out and the 🤙🏽 to Michael! Visit us again at 3450 West Colonial Dr. whenever you're ready for your next ride. Enjoy!

Best Regards,

Ismael Cerna
General Sales Manager

Freddie Busby Jr 2026.04.20

     

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Reply from Florida Preowned 2026.04.21

Hi Freddie,

Thank you for the 5 star review. We appreciate you choosing Florida Preowned for your automotive needs. We are always striving to provide a 5-star experience for our customers here in Orlando, so if there is anything we could have done to make your visit even better, please feel free to let us know.

We hope you enjoy your new vehicle and look forward to seeing you again at 3450 West Colonial Drive!

Best regards,

Ismael Cerna
General sales Manager

Angela Morgan 2026.04.16

     

I love this place ! Was so easy and smooth buying my car ! So happy thank you Rudy and team for all your help !

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Reply from Florida Preowned 2026.04.15

Hi Angela,

Thank you so much for the 5-star review! We are thrilled to hear that you love your experience with us and that buying your car was so easy and smooth. Rudy and the rest of the team at Florida Preowned take great pride in making sure our customers drive away happy.

It was a pleasure helping you find the perfect vehicle! We appreciate your support and look forward to seeing you again at 3450 West Colonial Drive. Enjoy your new car and thank you for choosing our Orlando dealership!

Best Regards,

Ismael Cerna
General Sales Manager

Melissa Angove 2026.04.16

     

Had a great experience at Florida preowned. Brian, my sales consultant, was very up front about pricing, followed up with me, and was prompt to answer my questions through text while we were thinking about the purchase over the course of a couple of days. Sean, the finance manager made the signing process super easy, I was able to sign everything electronically from my son’s baseball game. We hit a snag with the value of my trade due to mechanical issues that were found upon inspection but the sales manager worked with me so I was able to keep the original deal as is. I’m very happy with my new Honda CRV. As far as the dealership itself… it’s clean and nice.

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Reply from Florida Preowned 2026.04.26

Hi Melissa,

Thank you for the 5-star review! We are so happy to hear you’re enjoying your Honda CRV. Brian is excellent at staying in touch, and we’re glad his text updates helped you feel confident in your purchase. It’s also great to hear that Sean made the finance process so easy that you could sign from a baseball game—that’s the level of convenience we strive for! Even when trade-in 'snags' happen, our goal at Florida Preowned is to keep our deals transparent and fair. We appreciate the high recommendation and look forward to seeing you at 3450 West Colonial Dr. for your future automotive needs.

Best Regards,

Ismael Cerna
General Sales Manager

Angela Britten 2026.04.13

     

The experience I had with this company was awesome, I would suggest more customers to shop for a car there. Also Michael was the most in a good way. He's definitely a keeper.

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Reply from Florida Preowned 2026.03.10

Thank you for the 5-star review! We agree—Michael is awesome and a key part of our team here at Florida Preowned. We’re glad he provided such a great experience for you. For anyone looking for a certified pre-owned vehicle in Orlando, Michael and the rest of our professional staff at 3450 West Colonial Dr. are ready to help you find your next used car. We appreciate the support!

Best Regards,

Ismael Cerna
General Sales Manager

Tonney Preston 2026.04.11

     

Kelile Roberts the best salesman I ever dealt with very professional and patient 20/10

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Reply from Florida Preowned 2026.04.11

Hi Tonney,

Thank you so much for the 5-star review, We are thrilled to hear that Kelile Roberts provided you with such a professional and patient experience. A '20/10' rating is the ultimate compliment, and we will be sure to share your kind words with him.

At Florida Preowned, we pride ourselves on having the most helpful team for anyone looking for a certified used car in Orlando. It was a pleasure serving you, and we hope you enjoy your new ride! We look forward to seeing you again at 3450 West Colonial Drive.

Best Regards,

Ismael Cerna
General Sales Manager