Verified Company
Really great, stress free experience! Dave and Dylan were extremely efficient and professional, would definitely recommend to anyone who is moving house as they made the whole process much easier.
What customers say about Britannia Fleet Removals
Recent reviews
This was the 3rd time for us using Britannia. Excellent experience again. Zolli and Carl took great care with my mum and dad’s belongings. They were really friendly, quick and tidy and explained the process. Would definitely recommend to take the stress out of moving day
The Britannia team made our move hassle-free and seamless. The removal crew were always punctual, approachable and helpful. Overall, it was a very positive experience. whats
Reply from Britannia Fleet Removals
2026.11.02
Good morning Ana, thanks for the nice words, we'll make sure that all involved in your move are aware of your review.
Dave and Dillon from Britannia Fleet were wonderful. We moved from the North West to the South. They packed our fragile goods carefully and thoughtfully, labelling everything clearly. The move took three days in total and they were prompt, efficient, helpful and upbeat the whole time. We couldn’t recommend them highly enough.
Reply from Britannia Fleet Removals
2026.11.02
Hi Carol, thanks for the nice words, we'll make sure that Dave and Dillon are aware of your review.
We received quotes from 5 companies and requested a combination of removals and storage for a 6-8 week period. The quotes had a large spread in costs and, whilst Britannia weren't the cheapest, they impressed us with their understanding on the house inspection visit and subsequent follow up emails and discussions with their office. On the day of the move Britannia turned up on time and had three guys loading up (Dave Cronan, Dean Austin and a new starter who's name we didn't get) and they were all extremely professional, courteous and helpful throughout. Part way through loading up Britannia called in a further 2 guys to assist in dismantling some bedroom furniture when they thought it too difficult to negociate down the stairs in one go. The off loading into our new place went without a hitch and was completed in quick time. Overall we couldn't have been happier with Britannia and their team of guys on our move, so a huge thanks from us. Top marks all round!
Reply from Britannia Fleet Removals
2026.11.02
Hi Gary, thanks for the nice words, we'll make sure that Dave, Dean and Charlie are aware of your review.
Couldn’t recommend highly enough. We moved house and Rich and Zol made what is supposed to be a stressful experience totally smooth and stress free. Most of the house was packed up the day before move in date, and then on the day of the final parts were taken to our house - beds were dismantled and then reassembled and boxes all marked and left in the requested room. Brilliant service.
Reply from Britannia Fleet Removals
2026.10.22
Hi Alex, thanks for the nice comments, we'll make sure that Rich and Zol are aware.
We recently moved from Wirral to the Scottish Borders: the teams at both ends did a great job. They were very efficient and professional and even helped us with stuff not going in their van too. Thanks to Mal, Richie, Carl, Dylan, Keith, Owen and the rest of the team (so sorry to have forgotten some names).
Reply from Britannia Fleet Removals
2026.10.22
Hi Matthew, thanks for the nice comments, we'll make sure that the ream are all aware.
Fantastic service. Zol, Dave, Dean and Daryl were polite, courteous and professional throughout the 3 day moving process, making it as painless and efficient as possible. Highly recommended!
Reply from Britannia Fleet Removals
2026.10.22
Hi Ian, thanks for the nice comments, we'll make sure Zol, Dave, Dean and Daryl are all aware.
I used Britannia to help with my recent move, and I have to say they were worth every penny. The lads worked incredibly hard and didn’t stop from start to finish. They were extremely courteous and professional throughout, from dismantling and packing everything to loading and moving it all.
I would highly recommend Britannia to anyone looking for a moving company. A quality service and a great experience from start to finish. Big thanks to Ritchie and Charlie.
Reply from Britannia Fleet Removals
2026.10.22
Hi Gary, thanks for the nice comments, we'll make sure that Richie and Charlie are aware.
The removal team Zol, Richie& Ben were fantastic.very respectful of our property and exceedingly helpful. A real credit to the company. Their performance rated 5 stars. I have taken one star off as the communication and advice from some of the office staff prior to the move was inaccurate, patchy and confusing.
Reply from Britannia Fleet Removals
2026.10.22
Hi Kev, thanks for the nice words, we'll make sure that Zol, Richie and Ben are aware.
Great guys who aided us in moving from England to Scotland and had us moved within 2 days rather than the 3 days that was originally scheduled
Reply from Britannia Fleet Removals
2026.10.22
Hi Linda, thanks for the nice words, we'll make sure that the move crew are aware.
Excellent removals company. Clear communication and pricing, and the removals lads that turned up were amazing. Kind, professional and very speedy with removals! Will 100% use again in the future if we decide to move.
Reply from Britannia Fleet Removals
2026.10.22
Hi Jak, thanks the nice words, we'll make sure that all involved are aware.
I was unsure whether to use this company because it was slightly higher than competitors
but now looking back I did the right thing
the company first class and the Service was the best.
The men who moved us on the day respectful and nice men. They were very helpful, indeed no damage. I entirely recommend this company.
Reply from Britannia Fleet Removals
2026.10.22
Hi Brian, thanks for the nice words, we'll make sure that all involved in your move are aware.
Very professional services and friendly staff members. They made the move a lot smoother for us.
Reply from Britannia Fleet Removals
2026.10.22
Hi Kitty, thanks for the nice words, we'll make sure that all involved in your move are aware.
Excellent service provided by hard working and friendly team
Reply from Britannia Fleet Removals
2026.10.22
Hi Frances, thanks for the nice words, we'll make sure that all involved in your move are aware.
Britannia were not our 1st choice but our 1st choice company dropped us very quickly because we couldn’t confirm a move date due to the solicitor’s involved in our move chain, Britannia on the other hand were the opposite, very patient and understanding, we had a few completion dates come go due to exchange of contracts not happening in time for us to secure, book and pay Britannia, they kept us provisionally booked in their diary but needed us to confirm a move date which all solicitors where aware of ie exchange of contracts 1 but preferably 2 weeks before completion date, Each time we got within a few days of completion Britannia could not hold the dates which we understood, at the end of the day their a business. When exchange was finally done a week before completion we payed Britannia and our move happened.
On reflection and hindsight we should of always planned to use Britannia and if we needed a removal company again I would call them 1st and would recommend them, the people in the office that I spoke to many many times were helpful, after a while the got use to my voice, I didn’t need to say who I was when calling. The lads that moved us and our daughters flat, which was all part of our move were also brilliant.
Thank you all at Britannia
Reply from Britannia Fleet Removals
2026.10.22
Hi Steve, thanks for the nice words, we'll make sure that all involved in your move are aware.
We chose this service for my mother who was moving homes, they lost and broke multiple items and left her without any belongings or furniture for a couple weeks after changing the date unexpectedly for delivery. Even paid to close the parking outside which was £500 extra, and they didn’t turn up. She had to rearrange. Cost her £4000 total and they didn’t refund anything after all the stress she was put through. They don’t care about their customers and they’ll leave you stranded. Don’t trust them. I hope to hear back from them if they even bother to respond! (They haven’t replied to any of us)
Reply from Britannia Fleet Removals
2026.10.22
Hi Rosalind, we're sorry to read this. I'm trying see the details of the move, but I imagine that was booked in your mothers name, can you let me have any client file number that you have, and then we can investigate and advise further. My direct email is derek.bardwa@fleetremovals.co.uk
I don’t even want to give Britannia one star as their ‘service’ was so poor. They left me stranded for a week without furniture due to an ‘ operational error’. Moving house is stressful, I’ve done it many times, but Britannia made it so much more difficult and stressful than it should have been. Lack of communication, lack of responsibility and a very shoddy job. When I finally got my furniture delivered to my new home, the leather headboard of my king size bed was scratched. Boxes were plonked into my new home without any care or consideration. I would NOT recommend using this company!
Reply from Britannia Fleet Removals
2026.10.22
Hi Ann, we're sorry to see your review, let me these details and come back to you.
We used Britannia Fleet removals in July 2025 to move from Liverpool to New Zealand. I have no issue with how our items were packaged at source and the final delivery in New Zealand was very good. Our issue is that several items were mislaid, mainly kitchen items and a sewing machine table. Britannia were unable to say were these items where and eventually agreed that they had been mislaid. As we hadn’t listed them on our insurance we couldn’t claim for them.
The transit of our cargo took over 5months to arrive in New Zealand which was much more than the time stated by Britannia in their quote. We stored our cargo in the UK as recommended by them but since found it would have cost us less than 50% we paid if we had stored the things in NZ.
Office communication was poor. We had to chase up emails every time.
Reply from Britannia Fleet Removals
2026.09.02
Hi Bev, further to your review, we're sorry that you have had to comment like this; but when your consignment was packed and collected in July 2025 there were 61 packages, and 61 packages have been shipped and delivered.
It appears that the longer transit time was due to issues beyond anyone's control; this is and was due to the conflict in the Middle East which has, and still is resulting in delays for shipping which would normally transit through the Straits of Hormuz.
As to storage charges in NZ, it looks like there was a change in supplier of destination services by us, between the time of shipping and the original quote stage; so the supplier used for the actual final delivery, was different from when originally quoted, and the suppliers have differing storage charges. Again, we apologise for any inconvenience.
It appears that the longer transit time was due to issues beyond anyone's control; this is and was due to the conflict in the Middle East which has, and still is resulting in delays for shipping which would normally transit through the Straits of Hormuz.
As to storage charges in NZ, it looks like there was a change in supplier of destination services by us, between the time of shipping and the original quote stage; so the supplier used for the actual final delivery, was different from when originally quoted, and the suppliers have differing storage charges. Again, we apologise for any inconvenience.
Frequently asked questions about Britannia Fleet Removals
How many reviews does Britannia Fleet Removals have?
Britannia Fleet Removals has 231 reviews on Trustindex, collected from Google and Trustindex.
What is Britannia Fleet Removals's average rating?
Britannia Fleet Removals is rated 4.5 out of 5 based on 231 reviews. 83% of reviewers gave five stars.
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