Verified Company
Couldnt fault Deborah and Lee for their advice and covering all questions regarding surron bike. Wish everyone was as genuine and reliable as they were after previously having bad experience with other companies. On the plus side this company are an official surron disributor, which i felt gave that extra security, when it comes to an official surron warrenty.
Reply from Flash Bikes 2
2025.11.27
It was a pleasure dealing with you Chelsey.
I just called this company for some advice around sourcing a part for an e bike. Despite knowing this was not going to make them any money they went out of their way to help me when they really didn’t have to. Thank you.
Reply from Flash Bikes 2
2025.11.10
Thanks Stu, it’s good to know that you were pleased we helped.
Highly recommend MotoEbikes in Guildford - the customer service is superb, the selection available is exemplary and competitively priced too, the purchasing process was extremely simple. I required delivery which wasn't a problem and I was really pleased to hear they use their own van and driver. The delivery was exactly when they said it would be, the driver was informative and careful with the bike, and just as friendly as Deborah and Lee!
Reply from Flash Bikes 2
2025.09.22
Thank you, Jamie, for your 5-star review! We’re glad you had a smooth experience with our service, delivery, and team. We truly appreciate your recommendation and look forward to welcoming you again at MotoEbikes Guildford.
All staff at MotoEbikes gave absolutely fantastic customer service from start to finish. They went above and beyond dealing with my order, kept me updated and delivered on time and made my son one very happy lad.
Thank you to you all and I give you a 10 star rating.
Reply from Flash Bikes 2
2025.09.22
Thank you, Nina, for your 5-star review! We’re delighted you had such a positive experience and even happier to know your son loves his bike. Your kind words and recommendation mean a lot to the MotoEbikes Guildford team.
I started riding bikes in the 80's. Worked my way up to a GPz550, had an accident (not my fault), and stopped for a while. Speed forward to 2022 - Given the ever increasing price of fuel and my need to only really do short trips I decided to pick up biking again. I bought a Horwin CR6 to see if I could still hack it / enjoy it (Battery power seemed a bit of an investment, but less time spent on maintenance and more time riding appealed to me). And I did. I really enjoyed the freedom and mobility that the bike provided. Cheaper to run daily than a BMW 2 series too.
Move forward 18 months with the CR6 being used almost daily, and I started to look for bikes that I could progress to - could match my enthusiasm, manage my skill and keep me safe. So I settled for a Zero SR. It was in my price range and ticked my range and performance boxes. (I want to be able to travel further afield without worrying too much about charging).
I looked around various places for deals and services offered and Motoebikes just stood out - Good Zero range, on site servicing, small and local.
I visited them (Guildford a short trip for me) and met with Deborah. She explained the differences between the bikes they had in stock, knew the key attributes of each, and also pointed me at a recent deal they had - an unregistered 2023 Zero SR/F for less than a new SR.
We chatted for a while as Lee was out delivering a bike, and she showed me pictures of a rider they sponsor (riding an electric dirt bike). Deborah also went and spoke to another person who came in (browsing) and took the same time to answer their questions.
Lee came back and showed me some more details on the bike, explained some of the key items, answered all the questions I had on the bike - and got the sale.
Lee and Deborah are passionate about eBikes. They service their bikes, sponsor a rider, and are willing to take time with anyone who comes in. They share the workload between them and make for a very friendly atmosphere.
I would definitely recommend visiting them and discussing your needs. They helped me a lot
(and I get my bike delivered in < 24 hours time. Can't wait.)
2025 update.
I still go to MotoEbikes on a semi regular basis just to say hi. Lee and Deborah are always welcoming, happy to chat, and offer advice.
Earlier in the year a nice gentleman reversed their car into my bike knocking it over. Lee collected the bike, repaired the damage and delivered it back very quickly. No fuss. No drama.
Always happy to visit their showroom, especially as they have the new livewire Mulholland...
Reply from Flash Bikes 2
2024.04.25
Thanks Wayne, that's a really lovely story. It's also nice to know since you wrote this review, we dropped the bike to you this morning and you appear to be over the moon. Have many hours of fun with your new Zero and we look forward to seeing you soon in the shop for a coffee and looking over your bike. Thanks again, Lee & Deborah
I worked with both Krystal and Brett to get an eight passenger golf cart. The buying and customizing process was straight forward and not complicated. The golf cart arrived when they originally told me it would which was great, and let me tell you, the thing is fancy! We are currently insuring it and registering it and looking forward to using it for the business.
Deborah and Lee were 100% perfect from my first enquiry, to ordering my bike and the collection of my new Surron!
They offer much more than a sell it and ship it service, they are very helpful and knowledgeable of the eBike market, something that I am very new to, I did have a few silly questions...
Thank you again for making the process both educational and fun!
Reply from Flash Bikes 2
2025.07.26
It was a pleasure helping you Steve. Have fun with the bike.
Great shop and excellent showroom.
Reply from Flash Bikes 2
2025.09.22
Thank you, Johnny, for your 5-star review! We’re so pleased you enjoyed our shop and showroom. Your support and recommendation for our motorbikes, motorcycles, scooters, and electric motor scooters mean a lot to the MotoEbikes Guildford team.
Moto Electric is my go-to for anything cart related. Brett runs a great business with amazing customer service and a super friendly staff. They are quick and thorough with their work and will back it up 100% if there are any issues. The office staff is super friendly especially Sarah and the best dog ever, Bear! Would highly recommend!
Lee and Deborah are incredibly helpful during my purchase of a Zero motorcycle. They happily answered all of my questions, no matter how silly. And continued their friendly service post sale. I would highly recommend you to anyone looking to buy Zero.
Thank you both. One very happy customer (just wish you were located about 250 miles closer to me for easier servicing)
Reply from Flash Bikes 2
2025.06.09
Hi Charles, we really enjoyed helping you with the purchase and hope you're continuing to enjoy the bike. Have fun!
