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I have dealt with Flame by Design 3 times over the last 12 years, 2 wood burning stones in a traditional fireplace and 1 gas fire in a modern bespoke fireplace. They are industry experts and from the moment you engage with them they give great advice, they work with you and your space and create something perfect for the room. John helped me design a bespoke fireplace and had plenty of patience as we adapted the design quite a few times ! I am very happy with the final result, they use the best materials and brands and it shows in the final result. Would highly recommend.
Reply from Flame by Design (Fireplaces & Stoves)
2025.11.11
Thank you so much Maria for your wonderful review and for trusting us again over the years. It means a great deal to have customers like you return for each new project. We’re delighted to hear how happy you are with your bespoke fireplace — John and the team really enjoyed working with you to bring it to life. It looks fantastic, and we truly appreciate your kind words and recommendation. Wishing you many cosy years ahead! 🔥
Michael at Flame By Design was a pleasure to deal with from start to finish. From their extensive selection of electrics fires to their after sales, they are extremely knowledgeable and efficient. The process from start to finish for the supply of the electric fire was flawless, including suggestions on our media wall design. We would recommend Flame By Design.
Reply from Flame by Design (Fireplaces & Stoves)
2025.10.24
Thank you so much David for your wonderful review. We're delighted to hear you had such a smooth experience from start to finish and that Michael was able to help guide you through the options. It’s great to know you’re happy with your new electric fire and the design suggestions. We really appreciate the recommendation — wishing you many relaxing evenings enjoying your new media wall! 🔥
The quality of the fireplace is incredible, I absolutely love the look of it and I must thank your team for the workmanship i installing it around our stove. It's transformed our front room. Thank you.
Reply from Flame by Design (Fireplaces & Stoves)
2025.09.29
Thank you Alan, we appreciate your review & will be sure to tell the team. Delighted to hear it has transformed your room. Enjoy for many years to come.
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We recently had a new fireplace surround put in by John. He was very professional in his approach to the job at hand and we were extremely happy with his service. We had a small issue but after ringing the company, John booked in a time with us and he fixed our small issue. Excellent after care customer service.
Reply from Flame by Design (Fireplaces & Stoves)
2025.09.08
Thank you Val for sharing your experience. We’re delighted to hear that you’re happy with your new fireplace surround and with John’s professional approach. We really appreciate your kind words about our aftercare too — looking after our customers beyond installation is something we take great pride in. Wishing you many cosy years ahead with your new fireplace!
John and the team at Flame by Design have been incredible throughout the entire process, from our first initial visit to the showroom to final installation! Staff were knowledgeable and really took the time to help us make the best decision for our home, and made all our questions were answered. Would highly recommend to anyone looking for a new wood stove!
Reply from Flame by Design (Fireplaces & Stoves)
2025.09.02
Thank you Caleb for your wonderful review! We’re delighted to hear that your experience from your first visit to the showroom right through to installation was such a positive one. John and the team will be thrilled to know their knowledge and guidance helped you choose the right wood stove for your home. We appreciate your recommendation and wish you many cosy evenings around your new fire!
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
Absolutely delighted with our electric fire and surround from flame by design, the whole process from ordering to delivery and installation was seamless. Couldn't fault a thing.
Reply from Flame by Design (Fireplaces & Stoves)
2025.08.29
Thank you Nicola for your review. We’re delighted to hear you’re enjoying your electric fire and surround. It’s wonderful to know the whole process felt seamless — from ordering right through to installation. Enjoy many cosy moments with your new fire.
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
An excellent service. We were shown the various stoves and given a detailed description of how the actual stoves work, how to light a fire correctly and how to maintain the stove.
Our Wood Burner was fitted in a timely fashion and within the timeframe given to us.
It works really well and heats the house just as how we were advised it was.
Would highly recommend.
Reply from Flame by Design (Fireplaces & Stoves)
2025.08.11
Thank you David for your lovely feedback. We’re so pleased to hear you found the showroom visit helpful and that the detailed advice on using and maintaining your stove made a difference. It’s great to know your new wood burner was fitted on schedule and is performing exactly as promised. We appreciate your recommendation and wish you many warm, cosy days ahead!
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
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Thanks to Sean, John and the entire Flame by Design team. We are very happy with our new insert stove and fireplace. All aspects were covered from consulting to installation and fitting.
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.31
Thank you for sharing a photo of your finished stove and fireplace — it looks absolutely stunning in your home! We’re so pleased to hear that everything from consultation to installation went smoothly and that you’re happy with the result. It’s always rewarding to see the finished project bringing warmth and style to our customers’ spaces.
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
We recently purchased a fire from Flame by Design,we found Sean whom we dealt with really helpful and knowledgeable,the entire process from choosing the type of fire to the fitting went entirely according to plan.A very professional business
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.31
Thank you Elsie for taking the time to share your experience. We’re delighted to hear that Sean’s guidance made the process smooth and that everything went exactly to plan from choosing your fire to the fitting. We appreciate your kind words about our professionalism — enjoy your new fire.
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
We couldn’t be happier with our experience. From the moment we walked in, the team at Flame by Design impressed us with their professionalism and deep knowledge. The craftsmanship of our wood-burning stove is simply outstanding—elegant, efficient, and built to last.
They offer a brilliant selection of wood-burning stoves, and thanks to the expert guidance of John Nugent, we found the perfect one for our space. John kept us informed at every step of the process—his communication was clear, consistent, and incredibly helpful. He made the entire experience smooth and enjoyable.
The stone finishes they offer are stunning, and their advice throughout was spot-on. Delivery and installation went exactly as promised, and the aftercare has been just as impressive—responsive, supportive, and reassuring.
If you’re looking for top-quality workmanship and a team that truly delivers, Flame by Design is the place to go.
Jon McClean
Crosshaven
Very happy with our Experience with flame by design. The showroom is well laid out and really did help in the decision-making process. Would definitely recommend if you’re in the market for an electric fire.
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.26
Thank you Vivienne for your lovely feedback. We’re so pleased to hear you had a great experience with us and that the showroom helped make the decision process easier — seeing the fires in person really does make a difference. We appreciate your recommendation and hope you enjoy your new electric fire for many years to come.
— The Flame by Design Team 🔥
— The Flame by Design Team 🔥
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I bought a stove from flame by design in 2022. The sales Mininstallation and service were and have been seemless. I wouldn't hesitate to recommend Flame by Design. Yvonne Minogue
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.22
Thank you for the recommendation Yvonne and of course the great picture of your stove. We are delighted that your experience of our service was seemless. Many thanks Flame by Design.
Very happy with the product. Sales team were very responsive and clear on all aspects, especially the installation requirements. Installation was excellent and follow up is very reassuring. Very happy to recommend.
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.22
Thank you Paul, we're delighted to hear that you're happy with the product and your experience with our team. Clear advice and a smooth installation are exactly what we aim for, so it's great to know we delivered on that for you. We appreciate the recommendation — All at Flame by Design.
Just had my fireplace installed and I absolutely love it! It adds so much warmth and character to the room. The installation was smooth and professional. Big thanks to John who made the whole process easy. Highly recommend!
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.22
Thank you so much Ciprian for your kind words and for sharing that fantastic photo — your new fireplace looks incredible! We’re delighted to hear it’s brought such warmth and character to your room. It was a pleasure to work with you, and we’ll be sure to pass your thanks on to John. Wishing you many cosy evenings ahead, and thank you again for the glowing recommendation!
Great experience with Flame by Design in Cork, from the initial consultation right through to installation and follow up. Very professional & knowledgeable team. Delighted with my Inspire 40 insert stove. It’s super efficient and heats the whole house
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.02
Thank you Damien for sharing your experience! We're so pleased to hear that everything from your initial consultation to installation and follow-up went smoothly. The Inspire 40 is a fantastic choice — super efficient and built to last — and it’s great to know it's keeping your whole house warm.
We’ll be sure to pass on your compliments to the team. Enjoy every moment of comfort!
— The Flame by Design Team 🔥
We’ll be sure to pass on your compliments to the team. Enjoy every moment of comfort!
— The Flame by Design Team 🔥
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Excellent service with great advice both choosing a fireplace and electric fire . Would highly recommend . Fitted perfectly within a week. Very happy to have visited Flame by design.
Reply from Flame by Design (Fireplaces & Stoves)
2025.07.02
Thank you for the recommendation Ann we appreciate it. Glad to hear you were very happy with the advice and the fitting.
I got a fireplace and stove recently installed from this company. They were professional and efficient with the installation and clean up. Would definitely recommend this company to anyone.
Reply from Flame by Design (Fireplaces & Stoves)
2023.06.22
Thank you for the recommendation John much appreciated.
I used Flame By Design for my new fire and feature wall. From design stage to completion my experience was superb. Sean and his team were so patient, helping me with choices and finishes. The fire I chose was a Faber fire with actual smoke effect which needed plumbing also. Every tradesman who came to me was of a very high standard and I actually used them for other jobs at a later stage! Everyone admires by beautiful fireplace and they can’t believe it’s actually electric it’s so realistic! I would highly recommend Flame by Design for your project!
Reply from Flame by Design (Fireplaces & Stoves)
2025.06.21
Thank you so much Suzy for your wonderful review and for sharing those stunning photos — your new fire and feature wall look absolutely fantastic! We're thrilled to hear that your experience with us, from the design phase right through to completion, was such a positive one.
Sean and the team will be especially pleased to know their patience and attention to detail made the process smoother for you. The Faber fire is a beautiful choice, and it's no surprise everyone is amazed it’s electric — that smoke effect is truly next level!
We're also delighted that the tradespeople left such a good impression that you brought them back for other work — that’s the kind of feedback we love to hear. Thank you again for trusting us with your project and for the glowing recommendation!
— The Flame by Design Team 🔥
Sean and the team will be especially pleased to know their patience and attention to detail made the process smoother for you. The Faber fire is a beautiful choice, and it's no surprise everyone is amazed it’s electric — that smoke effect is truly next level!
We're also delighted that the tradespeople left such a good impression that you brought them back for other work — that’s the kind of feedback we love to hear. Thank you again for trusting us with your project and for the glowing recommendation!
— The Flame by Design Team 🔥
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