FixApplianceBCCA - Pacific Pilgrims Inc. Reviews

Jim Reimer 2025.09.17

     

Prompt, Knowledgeable and Professional We had an issue with our dishwasher, I found Andrei on line and gave him a call. He came the same time, exactly at the time he said and promptly fixed our dishwasher. I would highly recommend Fixappliance and Andrei. Very efficient, knowledgeable and very pleasant to deal with. Thank you Andrei!!

Date of experience: 15 September, 2025

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Rudy Engstrom 2024.03.15

     

Very happy to have the burner element on our 1970's era GE Harvest Gold stove fixed by Andrei. He found the correct burner for our vintage model and even did modifications to make it fit perfectly. Fast and very reasonable too. Our "Old Gold" is working again. Please don't ever retire, Andrei ! Chris Engstrom South Surrey

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.03.15

Thank you, Chris and Rudy. It was a pleasure to work for you and I'm glad that it was possible to fix your range! Pls remember in case of any other repairs, you will get 10% discount on labor.

Attila S 2024.03.01

     

Great service, timely repair, transparent pricing. Would recommend to anyone

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.03.02

Thank you, Atilla! Thats good that your washer was quite an easy fix with no parts required. In case of any other repair needs, you'll ve getting a 10% discount on labor.

Scott Kristjanson 2024.02.28

     

Andrei did an excellent job repairing our Panasonic Microwave. Fast and professional. He took it to his shop to work on it, which was great rather than needing multiple service calls. When it was returned, it was as good as new! I highly recommend Pacific Pilgrims Quality Care for fixing my kitchen appliances! Will definitely call them again if another appliance breaks down.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.02.28

Thank you, Scott! Definetely I'll be happy to help with any other appliances and 10% discount will be applied on labor.

Leslie McCue 2024.02.15

     

Andrei responded to our request for service on our hood fan motor (Faber) very quickly. He arrived on time and was knowledgeable, friendly, tidy and efficient. He corrected what he thought might be the problem and the fan was working correctly when he left. He told us if the problem returned to contact him immediately and he would return to deal with it at no extra cost for the service visit.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.02.15

Thank you, Leslie! Yes, the service I provided is under warranty for the next 90 days. And, also, you are eligible for 10% discount on labor for any other major household appliances repair.

Stana Vukovic 2024.02.01

     

My owen could not rech the desired temperature, so my cousin gave me Andrei’s contacts. Thanks to his professional knowledge and experience, my owen works just like before. Thank you Andrei, we appreciate your hard work.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.02.01

Thank you, Stana! I was happy to find out, that even your Samsung range's main control board isn't manufactured any more, there still was a way to get it working in the right way! Please know that as a returning customer, you will get a 10% discount on labor for any other appliance repair.

kris pennycook 2024.01.31

     

Andrei is excellent. Used him to fix my washing machine in South Surrey. Came quickly and was very reasonable in his prices. You will not be disappointed in any of his services!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.01.31

Thank you, Kris! Actually your husband did half of the work even before I came, so it was much easier to get it completed! Please remember that in case of any other appliances issues, you'll get a 10% discount on labor as a returning customer.

Reva K 2024.01.26

     

Absolutely amazing services from start to finish. Services were provided within 24 hours. Everything was very thorough and well done and the prices were very reasonable too. Highly recommend these services to anybody you will not be disappointed. Very clear, concise and honest services provided super pleased.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.01.26

Thank you, Reva! Hope your washing machine will serve you now for a long time without any problems. In case is if there any issue with any of your appliances, pls remember that you are getting 10% on labor in accord with our loyalty program,

David H 2024.01.20

     

Very happy with the service I received from Andrei. He was able to repair my dryer at a very fair price.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2024.01.20

Thank you, David! I'll be happy to help you with any other appliance issues with 10% discount on labor applied.

Rami Awad 2023.12.14

     

I recently experienced an issue with my gas range and contacted Pacific Pilgrims Inc for assistance. Promptly securing an appointment for the next day, their knowledgeable and professional technician efficiently diagnosed the problem, promptly ordered necessary parts, and collaborated with various suppliers to expedite the process. Returning the following day, he seamlessly installed the parts, conducted thorough testing, and addressed all my inquiries. Impressively, the technician went the extra mile by following up the next day with additional insights and suggestions on electrical wiring. Extremely satisfied with their service, I highly recommend Pacific Pilgrims Inc for their exceptional work and commitment to customer satisfaction.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.12.15

Thank you, Rami, for your kind words and your time! Will be happy to help with any of your appliances needs. 10% discount will be applied to labor cost of the next repair.

Christien Peterson 2023.12.01

     

Andrej was very thorough and had a professional check down of possible causes for our problem. Clean work and reasonable prices!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.12.01

Thank you, Christien! I'm happy that it was possible to fix a few issues with your refrigerator and microwave without replacing any parts! Let me remind that for the next repairs you and anyone you will refer my service to, will receive 15% discount on labor.

Maria Arnbrecht 2023.11.30

     

Andrei was diagnosing my Samsung washing machine. The motor was working, but the drum wasn't spinning. He quickly found the reason, explained my options and gave me the right advice for my case. The services provided were promptly and professionally done, also the service charges were so reasonable. I wouldn't hesitate to recommend him if you'd need your appliances fixed.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.12.01

Thank you, Maria for your kind words! It was pleasure to work for you! Let me remind that for the next repairs you and anyone you will refer my service to, will receive 15% discount on labor.

darrell utendale 2023.11.28

     

We were very happy with our appliance repair. Andrei was prompt, very efficient and cleaned up after himself. He cleaned the inside of the machine thoroughly. He was very pleasant, and the price was very reasonable. We highly recommend him!!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.11.29

Thank you, Darrell, for your kind words! I was happy that I had the right part with me and that it made it possible to get your dryer fixed right away! Let me remind you, that for the next service of any of your appliances, you will get 15% discount on labor.

Tom Konyves 2023.11.17

     

What a find! Andrei is an absolute master troubleshooter for almost any electrical issues around a house. You will not find a more skilled, dependable, efficient, honest and reasonable electrician in our White Rock-South Surrey neighbourhood. He’s a keeper! Call him - you will be glad you did!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.11.17

Thank you, Tom for your generosity. I will be happy to help you and all my fellow clients in any way I can while keeping my prices reasonable.

Kerry Charters 2023.11.11

     

Excellent response time. Good professional service at a reasonable price. Would highly recommend Andrei to everyone and will not hesitate to use him again.

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.11.11

Thank you, Kerry for your feedback! I'm happy that it was possible to fix your both appliances without parts involved.

Stuart Silcox 2023.11.06

     

Great service from Andrei. He was prompt, courteous, on time, and did a great job for a fair price. Wouldn't hesitate to recommend!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.11.07

Thank you, Stuart for the review! I'm happy that it didn't took too long to get your mom's dryer back to work. I also want to thank you. Those people who contact me for service based on your personal recommendation will receive a 15% discount on my work. All you need to do is to mention your or your mom's name.

Donna Brooks 2023.11.05

     

I was very impressed with Andy from Pacific Pilgrims. I found him to be professional, prompt, efficient and very knowledgeable. Also his services are very reasonable! I shared his contact info with a friend where he fixed her leaky refrigerator in no time. She is very happy with his service. My husband and I then asked him to come check our outdoor fireplace which hasn't worked for 5 years. Again, he fixed it in no time for a very reasonable price. He also provided both mentioned services with a 3 month warranty. We highly recommend Andy!

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Reply from FixApplianceBCCA - Pacific Pilgrims Inc. 2023.11.07

Donna, I appreciate your positive feedback! I also want to thank you. Those people who contact me for service based on your personal recommendation will receive a 15% discount on my labor. All they need to do is to mention your name.