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Five Star Moving And Storage

fivestarmoving.us

Five Star Moving And Storage Reviews

EXCELLENT rating
4.8
819 reviews Verified
Five Star Moving And Storage
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Reviews ( 834 ) 4.8

Melissa Fancy
Melissa Fancy
2025.02.04
Cruz and the guys were WONDERFUL! So careful and thorough and willing to move what we needed with a great attitude. VERY HELPFUL and will use them again!
Reply from Five Star Moving And Storage 2025.02.06
Thank you so much for your kind words Melissa! We're thrilled to hear that our team provided you with a wonderful moving experience. Our goal is always to be careful, thorough, and helpful, so it's great to know we met your expectations. We truly appreciate your support and look forward to assisting you again in the future!
Dana M.
Dana M.
2025.02.03
Verified
Excellent service. Pretty accurate on original quote. Most have so many up charges that escalate the final move cost. No surprises with 5Star. Movers were on time and continually worked quickly. Friendly and professional. Would highly recommend
Jessica F.
Jessica F.
2025.02.01
Verified
BEST moving company and movers in Los Angeles! 3rd time I've used them for moves. 5 Stars for 5 Star Moving! Reliable, great hard working movers, fast!
Candi
Candi
2025.01.31
Second time booking this company. The price was right and the service superb! The three young Hispanic Men arrived on time. We started with a walk through of the house, and he explained how everything would go. It took them 5.5 hours to move me out and into my new place. They dismantled the beds and the dressers, upon arrival everything was intact! I appreciate their sense of urgency when moving items. I will book them again of course!
Reply from Five Star Moving And Storage 2025.02.06
Thank you for choosing us again Candi! We're so glad to hear that our team provided superb service and made your move smooth and efficient. We always strive to handle every item with care and work with a sense of urgency to ensure a stress-free experience. We truly appreciate your support and look forward to helping you again in the future!
Roze D.
Roze D.
2025.01.28
Verified
If you're moving and need a moving company "Five Star Moving" is it!! Kat was very sweet and informative when we spoke. The guys on day of were on time and worked so hard to ensure our move was successful! Alejandro & his team were Amazing! The guys made sure every piece of furniture was packed correctly and placed where we wanted it. Can't say enough about how pleased we were with "Five Star Moving! Thank you
Reply from Five Star Moving And Storage 2025.01.29
Hello Roze, Thank you so much for your kind words and for choosing Five Star Moving! We’re thrilled to hear that our team provided you with a smooth and successful moving experience. Ensuring your belongings are handled with care and placed exactly where you want them is always our goal! We truly appreciate your support and look forward to helping you again in the future if needed. Wishing you all the best in your new space!
Rachel L.
Rachel L.
2025.01.27
Verified
I have hired Five Star Movers three times now for three different moves for work and paid on my own each time. I am very happy with their service. They also give me a loyalty discount, which keeps me coming back. I enjoyed the service of Nikay (spelling?) who booked my move on the phone, Greg the manager, and Alejandro the mover. Thank you 5 star!
Reply from Five Star Moving And Storage 2025.01.29
Rachel, Thank you so much for your continued trust in Five Star Movers! We’re honored to have assisted you with multiple moves, and it’s wonderful to hear that our team provided you with excellent service each time. Your loyalty means the world to us, and we’re happy to offer a discount as a token of our appreciation. If you ever need assistance again, we’ll be more than happy to help. Wishing you all the best in your new space!
Araceli V.
Araceli V.
2025.01.10
Verified
5 Star Moving did a great job moving and assembling my furniture. I needed furniture for a one bedroom moved from a storage facility to my apartment. Carlos and Alejandro were on time, early actually. They moved all of my furniture quickly but carefully. Everything was brought into the apartment and assembled with no issue. They were very careful and very professional. I will definitely hire 5 Star Moving for any future moves.
Reply from Five Star Moving And Storage 2025.01.12
Araceli, Thank you so much for your kind words and for taking the time to share your experience with 5 Star Moving! It's wonderful to know that everything was handled to your satisfaction, from moving to assembling your furniture. Your trust and support mean a lot to us, and we look forward to assisting you with any future moves. Wishing you all the best in your new apartment!
Mike Shackelford
Mike Shackelford
2024.12.28
5-Star did an outstanding job moving a super large and expensive mirror for us. The rate was very reasonable and you could tell the movers knew exactly what they were doing. Super polite movers. Fantastic job!!!!
Jessica Murata
Jessica Murata
2024.12.16
I can't say enough nice things about 5 star. As someone who loathes moving and hadn't moved in 10 years, they made my 9 mile local move seamless and stress free. 1) Communication - Prompt and reliable. I scheduled the move via email. Received an email confirmation. Then received a call to confirm the move 48 hours prior to moving day. On the day of, I received a call for their ETA. They were 30 minutes early, but asked if it was okay that they were early and I said yes. 2) Transparency - All pricing is given to you upfront. A 4-hour, 9 mile move for me came out to $650 (with $50 as the security deposit), no surprises or hidden things. I packed majority of my items and bought 1 medium box from them. Their 4 wardrobe boxes they supply for free are wonderful, take advantage of them for shoeboxes / jackets etc more annoying to pack! 3) Service - Incredibly friendly and kind humans which can be rare in such transactional services. Asked where we wanted everything placed, always asked if they could use restrooms, cleaned up all the wrapping. They felt bad not having the cords to check our TVs worked after the move (my fault, I left electric cables in a pile and said it was fine). THANK YOU, I'm so grateful my colleagues recommended them
Jess L.
Jess L.
2024.12.16
Verified
I can't say enough nice things about 5 star. As someone who loathes moving and hadn't moved in 10 years, they made my 9 mile local move seamless and stress free. 1) Communication - Prompt and reliable. I scheduled the move via email. Received an email confirmation. Then received a call to confirm the move 48 hours prior to moving day. On the day of, I received a call for their ETA. They were 30 minutes early, but asked if it was okay that they were early and I said yes. 2) Transparency - All pricing is given to you upfront. A 4-hour, 9 mile move for me came out to $650 (with $50 as the security deposit), no surprises or hidden things. I packed majority of my items and bought 1 medium box from them. Their 4 wardrobe boxes they supply for free are wonderful, take advantage of them for shoeboxes / jackets etc more annoying to pack! 3) Service - Incredibly friendly and kind humans which can be rare in such transactional services. Asked where we wanted everything placed, always asked if they could use restrooms, cleaned up all the wrapping. They felt bad not having the cords to check our TVs worked after the move (my fault, I left electric cables in a pile and said it was fine). THANK YOU, I'm so grateful my colleagues recommended them!
Reply from Five Star Moving And Storage 2024.12.17
Hi Jess, Wow, thank you so much for this thoughtful and detailed review! We’re thrilled to hear that your experience with us was seamless and stress-free. Moving can be a challenge, and knowing that our communication, transparency, and service made a difference really means a lot to us. We’re glad the wardrobe boxes came in handy, and it’s great to hear that our team’s friendliness and attention to detail stood out. We truly appreciate you trusting us with your move and are so grateful to your colleagues for the recommendation! If you ever need our services again, we’ll be more than happy to help. Enjoy settling into your new home! Team Five Star Moving
Heidi Thompson MA
Heidi Thompson MA
2024.12.15
Cruz and his team did a great job moving me! So glad I hired them!
Eric S.
Eric S.
2024.12.10
Verified
Highly recommended! The staff were professional and provided excellent service. They went above and beyond to move my couch and to fit inside the new apartment!! Don't think I would have got the moving done this easy and quick without the amazing crew
Reply from Five Star Moving And Storage 2024.12.10
Eric, we appreciate your feedback very much. I will pass along your compliments to your Crew. We look forward to moving you again on the future. Thank you for your business.
Joe B.
Joe B.
2024.12.03
Verified
Omg I can't believe what these guys did. I moved from a house to a 3 story condo. I had movers who refused to take refrigerator upstairs. It was a tight fit. I was living out of an ice chest. I went to Lowe's to buy a new small refrigerator but said let me call other movers just to be sure. I called meat head. They refused to do the job. Well five Star came and succeeded. Above and beyond. No walls were hit and no floors scratched. Amazing and thank you
Reply from Five Star Moving And Storage 2024.12.09
Hi Joe, Your feedback is incredibly valuable. Thank you for sharing your experience. We are glad to hear you had a positive experience with us. We will be glad to hear from you for your future moving needs. Thank you Kay
A E
A E
2024.11.29
I needed to utilize their junk removal service. I received an estimate and had everything removed within 4 days. I appreciate the amazing and accommodating customer service Kay, Ronnie, and Cruz provided. I will definitely be a returning customer in regards to all the services they provide. I am so happy with everything and will be recommending them whenever possible.
Lyndsey N.
Lyndsey N.
2024.11.27
Verified
Alejandro and Oscar moved my second story apartment across town and they did a great job! Would recommend them 100% they were quick and efficient and got all my items to the destination in great condition. :) their prices are fair and service was excellent.
Reply from Five Star Moving And Storage 2024.12.09
We love hearing your move went so well. It was a pleasure working with you. Thank you for choosing and recommending Five Star Moving and Storage.
Ralph C.
Ralph C.
2024.11.27
Verified
Five Star Moving made our move a breeze. Appointment was easy to schedule and their rates are reasonable. Alejandro and Company were quick, careful and their communication was excellent.
Reply from Five Star Moving And Storage 2024.12.09
Hello Ralph, We love hearing your move went so well. It was a pleasure working with you. Thank you for choosing Five Star Moving and Storage.
Anti Depression
Anti Depression
2024.11.20
What a wonderful experience. Everything was transferred in one piece and the timing was impeccable. Give them a try. You won’t regret it.
Andrew Roda
Andrew Roda
2024.11.19
I was so pleasantly surprised with our move. Our crew was Cruz, George, Ronnie and Herson, they were excellent. We moved across town and had a lot of delicate/challenging items (heavy potted cactuses on a 2nd floor). The team was very efficient, hardworking, and communicative making what can be a really stressful day incredibly pleasant. Can't say enough good things, will definitely use Five Star again on our next move.
Lucie
Lucie
2024.11.18
Verified
From the time I reached out for a quote I was impressed. They were flexible with me as I worked through some logistical issues. On moving day, the guys were prompt, polite, and professional. They had to move a couple of very heavy items up stairs and they handled the challenge with a great attitude. I would hire them again and recommend them.
Melissa T.
Melissa T.
2024.11.09
Verified
Cruise, and his crew were not only prompt and professional, they were also very personable and very hard-working. They went over and above to accommodate me and I couldn't have appreciated it more. I highly recommend this company. It's the right move. "!