Five Star Moving And Storage Reviews

Rachel L. 2025.12.04

     

Verified

I have hired them 4 times! They were amazing. Kay is very helpful. I will be hiring them a 5th time. Fair prices and they take care of return customers

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Reply from Five Star Moving And Storage 2025.01.29

Rachel, Thank you so much for your continued trust in Five Star Movers! We’re honored to have assisted you with multiple moves, and it’s wonderful to hear that our team provided you with excellent service each time. Your loyalty means the world to us, and we’re happy to offer a discount as a token of our appreciation. If you ever need assistance again, we’ll be more than happy to help. Wishing you all the best in your new space!

Aaron C. 2025.11.19

     

Verified

Beware using this company. The workers are unprofessional and disrespectful. Had a few of my furniture items damaged as well as some walls in my house scratched. When I asked about it the workers said it wasn't them. Keep in mind we just bought the house. Would not trust. Also caught multiple workers smoking on the side of the house while working.

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Reply from Five Star Moving And Storage 2025.11.20

Hello Aaron C.,
Thank you for sharing your feedback. We take these types of concerns very seriously and want to clarify a few important points.

After reviewing our schedule and dispatch records for the past two weeks, we do not have order for service under name Aaron. If you scheduled a moving service under other name let me know please. Additionally, all of our movers are non-smokers, and we maintain a strict no-smoking policy on all job sites.

We are also committed to handling our customers’ belongings with care, and we have no internal reports of any damage from any move that we did in the past two weeks. We would appreciate the opportunity to look into this further so, we can handle accordingly if we provide a moving service.

Please reach out to us directly calling 424-352-0352 ext 1 or email to info@fivestarmoving.us with your full name, move date and address so we can investigate properly and resolve any concerns.

Thank you

Kay

Alana Caudillo 2025.11.17

     

I highly recommend Five Star Moving and Storage. It was a pleasure from the first phone inquiry, to the end of the move!

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Reply from Five Star Moving And Storage 2025.11.17

Alana, Thank you so much for your wonderful review! We’re thrilled to hear that your experience with Five Star Moving and Storage was smooth from the very first call through the end of your move. It was a pleasure serving you, and we truly appreciate your recommendation. If you ever need help again, we’re always here for you!

E L 2025.11.11

     

Five Star Moving Company showed up right on time and worked very quickly and efficiently, which I appreciated. However, I think they may have been moving a little too fast. After I got settled into my new place and started unpacking, I discovered that my china cabinet which is mostly glass and very special to me had been damaged. It seems the movers didn’t properly secure or disassemble it before the move, and now it’s shattered beyond repair. I’m honestly heartbroken because this piece meant a lot to me and can’t easily be replaced. I wish I had paid closer attention while they were packing, but I was caught up in everything that comes with moving. I did speak with the company recently, and the receptionist was very kind, apologetic, and genuinely concerned about what happened. She assured me that I could file a claim for the damage, which I truly appreciate. I’ll update this post once I know the outcome or resolution. I want to share this experience so others know that, while Five Star Moving Company is punctual and efficient, it’s important to make sure they take extra care with fragile or sentimental items. A little more attention to detail could have made all the difference.

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Reply from Five Star Moving And Storage 2025.11.11

E Your experience matters to us and we’re sorry to hear your move didn’t go as planned. We take feedback seriously and would like to connect with you to understand your concerns better and find a way to resolve them.

Danna Goodman 2025.11.09

     

Alejandro and his teammate were amazing! I barely had to move a thing. They worked fast, were super efficient, and made the whole process really easy. Totally worth the price!

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Reply from Five Star Moving And Storage 2025.11.10

Dear Danna,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Alejandro and his teammate made your move smooth and stress-free. We’ll be sure to share your kind words with them — they’ll appreciate it! We truly value your trust in Five Star Moving and hope to help you again in the future.

Andrew Roda 2025.11.05

     

I was so pleasantly surprised with our move. Our crew was Cruz, George, Ronnie and Herson, they were excellent. We moved across town and had a lot of delicate/challenging items (heavy potted cactuses on a 2nd floor). The team was very efficient, hardworking, and communicative making what can be a really stressful day incredibly pleasant. Can't say enough good things, will definitely use Five Star again on our next move. Addition: I moved again (1 yr after first move with Five Star) and used them again. My experience was just as good as the first time. I had the pleasure of working with Cruz and his team again. They are an incredibly knowledgeable, efficient, and hard working team. They provide exceptional value and truly, I'd use them EVERY time.

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Reply from Five Star Moving And Storage 2025.11.17

Andrew, Thank you so much for taking the time to share your experience — not just once, but twice! We’re truly grateful for your trust and loyalty.

Cruz's team will be thrilled to hear your kind words. Our team takes great pride in handling delicate and challenging items with care, and we’re so glad they made both of your moves smooth, efficient, and stress-free.

It means a lot to us that you chose Five Star Moving again a year later and had the same exceptional experience. We appreciate you highlighting the crew’s hard work, communication, and expertise — they really are an outstanding team.

Thank you again for the amazing feedback. We’d be honored to help you anytime you need us in the future!

Andrew R. 2025.11.05

     

Verified

I've now utilized Five Star moving twice, and have nothing but exceptional things to say about the team. My moves were challenging (elaborate studio equipment, potted cactuses, 2nd story heavy objects), and the team made things so manageable. They provide incredible value and expertise, I will use them every time.

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Minor Brinkley 2025.10.15

     

The movers were quick , careful and focused !!

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Reply from Five Star Moving And Storage 2025.10.15

Dear Minor, thank you so much for your feedback! We’re glad to hear our team was quick, careful, and focused during your move. We truly appreciate your trust in Five Star Moving & Storage and hope to help you again in the future!
— Five Star Moving & Storage

Carol B. 2025.10.08

     

Verified

The guys went right to work to empty and move 2 lockers from L.A. County to Ventura County. The quoted price was right on and very affordable. I would definitely use them again. I give them

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Reply from Five Star Moving And Storage 2025.10.15

Thank you so much Carol for your review! We're thrilled to hear that our team made your move smooth and efficient. We’re glad the pricing and service met your expectations — we’d be happy to help you again anytime!

— Five Star Moving & Storage

Celen Emeruwa_whole care counseling 2025.10.03

     

Alejandro & Roni were wonderful! They arrived ahead of schedule, packed up my belongings with care and made this experience amazing! Highly recommended.

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Reply from Five Star Moving And Storage 2025.10.14

Dear Celen,
Thank you so much for your kind words! We’re thrilled to hear that Alejandro and Roni made your move a great experience. Our team always strives to provide careful, efficient service, and we truly appreciate your recommendation. Wishing you all the best in your new place!

Thank you so much for sharing your fantastic experience with Five Star Moving and Storage! We are delighted to hear that Alejandro and Roni provided you with exceptional service, arrived ahead of schedule, and took great care in packing your belongings. Your recommendation means the world to us, and we are thrilled to have made your moving experience amazing. If you ever need our services again, please don't hesitate to reach out.

Best regards,
Five Star Moving and Storage

Scott Vaughan 2025.09.27

     

I highly recommend Five Star Moving & Storage. I recently had the team of Alejandro, Roni and Dago, who were wonderful - on-time, well-prepared, efficient, professional and personable. The team moved furniture items from my 2-story house into my garage and also wrapped and packed additional furniture items which they delivered to another location. Very positive experience!

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Reply from Five Star Moving And Storage 2025.09.30

Thank you so much for your kind words and recommendation! We’re glad to hear our team provided you with such a positive moving experience. Our team takes pride in being on time, efficient, and careful with every detail, and it’s wonderful to know they met your expectations. We truly appreciate your trust in us and look forward to helping you again whenever you need!

Scott V. 2025.09.27

     

Verified

The Five Star moving team - Alejandro, Roni and Dago - were on-time, professional and personable when they came to my house on 9/25. They moved furniture from my 2-story house to the garage, and also filled a truck and delivered a group of wrapped furniture items to another location about 60 miles away. They were efficient and well-prepared. I highly recommend Five Star Moving and Storage, and ask for the team of Alejandro, Roni and Dago.

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Annie Narvaez 2025.09.26

     

Five Star Moving Company is an Excellent Co. The crew gave me such great service. They were very friendly, fast and efficient. These young men worked very very hard and took excellent care of my furniture. They showed so much compassion for me. I would recommend FIVE STAR MOVING CO to my family, friends and everyone. Their prices are very reasonable. They are the best.

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Reply from Five Star Moving And Storage 2025.09.27

Annie, thank you so much for your kind words! We’re thrilled to hear that our team provided friendly, efficient, and compassionate service while taking great care of your furniture. It means a lot to us that you would recommend Five Star Moving Company to your family and friends. We truly appreciate your trust and support, and we’re always here whenever you need us!

Tolgonai Kazakbaeva 2025.09.26

     

I have never written review, but this time I would like to share with my pleasant moving experience with five star moving team. It was amazing experience, fast, professional. Diego and Sanchez did their job very well. Thank you very much Five Star Moving.

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Reply from Five Star Moving And Storage 2025.09.27

Thank you so much Tolgonai for taking the time to share your experience! We’re thrilled to hear that our team provided fast, professional service and made your move a positive experience. We truly appreciate your kind words and your trust in Five Star Moving!

Tolgonai K. 2025.09.26

     

Verified

I would like to share my amazing experience with Five star moving company. The team was professional and did their job very well, no furniture damage. I can suggest Five star moving company if you choose quality. Thank you very much for smooth and calm moving experience.

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Reply from Five Star Moving And Storage 2025.09.26

Tolgonai, thank you for sharing your experience! We’re so glad our team was able to make your move smooth and stress-free, with everything handled carefully. We truly appreciate your kind words and recommendation, and we’d be happy to help anytime you need us again!

Gordon Gould 2025.09.24

     

Crew was super hard working, efficient, and went above and beyond with difficult items and extra stops. Packing and preparation was thorough. Highly recommend.

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Reply from Five Star Moving And Storage 2025.09.25

Thank you so much for your wonderful feedback! We’re glad to hear the crew’s hard work and extra effort made your move smooth and stress-free. We truly appreciate your recommendation and look forward to helping you again in the future!

Kade Freeman 2025.09.22

     

Five Star Moving felt like how a moving company should be. I called on Sunday and got help the next day moving some furniture from my old place to my new place. The booking agent was great to work with and got me sorted out quickly. The movers, Alejandro and Noe, showed up on time and handled all of my furniture carefully. Everything was wrapped and transported with great care. They were kind, professional and efficient. I'm very happy with their service and would recommend them.

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Reply from Five Star Moving And Storage 2025.09.23

Thank you so much for sharing your experience Kade! We’re glad our team could accommodate you quickly and that Alejandro and Noe made your move smooth and stress-free. We’ll be sure to pass along your kind words to them. We truly appreciate your recommendation and look forward to helping you again whenever you need us!

Roma 2025.09.17

     

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Reply from Five Star Moving And Storage 2025.09.18

Thank you for giving us a 5 star rating Roma!

Erin S. 2025.09.15

     

Verified

The team we had were amazing! They communicated well, with me and with each other. They were extremely prompt, courteous and affordable. We would use them again in a heartbeat, although we hope to never have to.

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Reply from Five Star Moving And Storage 2025.09.26

Thank you for the wonderful feedback! We’re so glad to hear our team’s communication, professionalism, and efficiency made such a positive impression. We truly appreciate your trust and would be happy to help again anytime—though we hope your new place is the perfect long-term fit!

Natalie Michael 2025.09.03

     

Noe and Alejandro were absolutely amazing. They were hardworking and handled all my items with care. They were very time efficient and the cost of the move was more than reasonable. Highly recommend this company to anyone needing movers. 10/10

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Reply from Five Star Moving And Storage 2025.09.10

Natalie, Thank you so much for your kind words! We’re thrilled to hear that Noe and Alejandro took such great care of your move. We’ll be sure to share your feedback with them. We truly appreciate your recommendation and are so glad we could deliver a 10/10 experience!