First Point Group Reviews

David Benjamin 2025.11.08

     

We found Simon and the team at First Point Group very friendly and helpful when we were trying to work out financial options when we were selling our home and buying another. There was a lot to think about and we appreciated their calm and informed approach and the solutions they were able to provide.

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Reply from First Point Group 2025.11.09

Thanks for your kind feedback David :)

Lucy Trimmis 2025.11.06

     

I would highly recommend First Point Group to anyone seeking a loan. Simon made the impossible possible for me! They look after all aspects of applying for a loan from beginning to end and always kept me informed during the whole process. Thank you Simon and to your team!

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Reply from First Point Group 2025.11.06

Thanks very much Lucy!

Denis Riabov 2025.10.13

     

I highly recommend the services of Ross and First Point group when purchasing a property. Ross provided a wealth of knowledge and was able to guide me through the process of purchasing a home, which was a seamless and stress free experience. Thank you!

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Reply from First Point Group 2025.10.13

Thanks very much Denis!

Dustin Hollis 2025.10.05

     

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Reply from First Point Group 2025.10.08

Thanks very much Dustin!

Richard Tan 2025.09.30

     

I had a fantastic experience working with Ross and his team at First Point Group, who supported me in buying my first home. Ross was incredibly knowledgeable, responsive and patient throughout the whole process - and really went above and beyond to facilitate a smooth settlement. Grateful to a friend who referred me to Ross, and would happily recommend him to others!

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Reply from First Point Group 2025.10.08

Thanks so much Richard!

Simone Hosking 2025.09.25

     

Ross and Simon deliver the best advice and service. Always there to explain the ins and out of the loan options and keep you up to date as the load request progresses. Thank you so much for helping me secure a loan and therefore home for myself, my son and our puppy!

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Reply from First Point Group 2025.10.08

Thanks very much Simone!

Alastair Wightman 2025.08.31

     

Ross and the First Point Group team were absolutely amazing in helping us buy our first home. Ross was very diligent and patient in explaining the entire home buying process and ensuring we were across all our options which gave us the confidence to take this big step. We would recommend their brilliant services to anyone :)

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Reply from First Point Group 2025.09.10

Thanks very much Alistair!

Jagat Singh Rawat 2025.08.27

     

This is my second time working with First Point Group and Steven Schuman (Steve) for a mortgage, and once again the experience has been excellent. Steve and his team are highly professional, extremely prompt in their responses, and always go the extra mile to secure the best interest rates. They provide proactive suggestions and make the entire process seamless – once your details are with them, you can trust they’ll handle everything efficiently for future requests or transactions. Truly a reliable partner for any home financing needs.

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Reply from First Point Group 2024.10.18

Amazing feedback Jagat - thank you!

Stuart Walpole 2025.08.14

     

Ross made the process of refinancing very straight forward and extremely manageable. Before Ross provided his help, the whole task of refinancing so overwhelming! His help was invaluable and I cannot recommend Ross and the team at First Point Group highly enough.

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Reply from First Point Group 2019.10.03

Thanks very much Stuart!

Travis Monk 2025.07.14

     

Ross has been fantastic to deal with over the past few years as my broker! He is a great communicator and very approachable when raising any questions or concerns, in addition to being dedicated to provide the best possible outcomes

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Reply from First Point Group 2025.07.14

Thanks very much Travis!

Anna C 2025.07.07

     

Ross and Amelia handled my refinancing smoothly and professionally making the process very easy for me and saved me so much money in unnecessary interest hikes. Can’t thank them enough.

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Reply from First Point Group 2025.07.14

Thanks Anna! :)

April Aloisio 2025.06.25

     

Iria and Ross were both so patient and informative. They helped us navigate the refinancing process and found us an option that suited our family. Thanks team!

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Reply from First Point Group 2025.07.14

Thanks a lot April!

thomas reber 2025.06.18

     

Thanks so much to Ross and Iria for the help on the refinancing adjustments, always a great help with all our questions and queries. Thanks again!

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Reply from First Point Group 2025.06.18

Thanks Tom! We appreciate your review :)

Jonathan Docking 2025.06.05

     

Have had a great relationship with First Point for well over 10 years and would highly recommend.

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Reply from First Point Group 2025.06.05

Thanks very much Jon!

James Tonkin 2025.05.26

     

David and Iria were extremely helpful and professional in assisting us with our home loan needs and talking us through each step required so that everything made sense. We are very happy and confident to recommend their financial advice services. James and Ruth

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Reply from First Point Group 2025.05.26

Thank you James & Ruth - it was our pleasure!

Michelle Rassool 2025.05.20

     

Ross and his team have been absolutely fantastic throughout the whole process of purchasing our first home. Though the process was slow on our end, Ross was always so friendly and happy to provide advice despite the setbacks. Approaching settlement, Ross and Amelia were extremely diligent, organised and helpful, guiding us every step of the way. I highly recommend Ross and his team at First Point to anybody requiring similar services.

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Reply from First Point Group 2025.05.20

Thanks very much Michelle!

Ivona Siniarska 2025.05.20

     

Steve made refinancing our home and purchasing an investment property seamless and stress-free. His expertise, clear communication, and dedication ensured we got the best deal possible. We felt supported every step of the way. Highly recommend Steve for anyone needing a knowledgeable and trustworthy mortgage broker. Truly exceptional service!

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Reply from First Point Group 2025.05.20

Thanks very much Ivona!

Alice Eriksen 2025.05.12

     

Thank you so much Amelia and Ross for stepping us through our first property purchase - what a great team. Amelia negotiated us a very impressive rate which we’re absolutely stoked with, and also coordinated a package for us to suit our very specific needs! Everything was so well communicated and so seamless, we felt so well supported from beginning to end. Thanks again!

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Reply from First Point Group 2025.05.12

Thanks very much for your kind feedback, Alice!

V Sri 2025.04.22

     

We had a fantastic experience working with First Point Group as our mortgage brokers for purchasing our first home. Ross and the Amelia were incredibly supportive, knowledgeable, and responsive throughout the entire process. They made what initially felt overwhelming so much easier to navigate. From helping us find the right loan to ensuring everything was on track for settlement, they truly went above and beyond. We felt informed and supported at every step, and their ongoing commitment even after settlement has been really reassuring. Highly recommend them to anyone looking for reliable and friendly mortgage advice!

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Reply from First Point Group 2025.04.23

Thanks V! We really appreciate your kind feedback.

Andrew Coates 2025.04.17

     

Great service, attention to detail and persistence. Kept us in the loop at all times regarding progress and options and helped us achieve a really great financial result.

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Reply from First Point Group 2022.10.23

Thanks so much for your review Andrew - it was our pleasure looking after you.