Verified Company
Very good service. Our helper Tuu Tuu is very attentive and always willing to help. We are very happy with her attitude.
Reply from First Maid Agency - Bukit Timah Shopping Centre
Thank you very much for sharing your kind feedback. We are delighted to hear that you are happy with our service and that your helper, Tuu Tuu, has been attentive and always willing to help. It is wonderful to know that her positive attitude has made a difference for you.
We will continue to strive to provide excellent service and support.
We will continue to strive to provide excellent service and support.
All the staffs are very friendly customer service is đź‘Ť excellent. They get me helper according to our requirements The helper very good too. Thank you first maid agency team.
Reply from First Maid Agency - Bukit Timah Shopping Centre
Thank you so much for your kind words and positive feedback. It is great to know that we were able to match you with a helper who meets your requirements and that you are satisfied with their support.
Your appreciation means a lot to our team, and we will continue striving to provide the best service possible.
Your appreciation means a lot to our team, and we will continue striving to provide the best service possible.
Best agency with quality service. Ken has been helping me with my new helper recruitment, her thoughtfulness and approachability deserves a big thumbs up. During the interview with the helper, he even asked more meticulous questions than me once he gets my point. I feel very comfortable throughout the whole process. Thank you, Ken!!
Look for Ken if you need help finding a helper. He is very patient and knowledgeable. I really appreciate his time and effort in helping me find a suitable helper for my family. He is also very responsive in answering my queries even after my helper came.
Reply from First Maid Agency - Bukit Timah Shopping Centre
Thank u for your encouraging words. We will continue to do our best to serve n support all your helper issues.
Approach first maid to help processing the necessary documents for my direct employment of my Filipino helper. Very efficient , responsive and reliable especially the staff in charge , Amy. Happy with their service.
Reply from First Maid Agency - Bukit Timah Shopping Centre
Thank you very much for sharing your positive experience with us. We are glad to hear that our team was able to assist you efficiently in processing the necessary documents for your direct employment of your Filipino helper.
Your kind words mean a lot to our team, and we will continue striving to provide excellent service.
Your kind words mean a lot to our team, and we will continue striving to provide excellent service.
I would like to say thank you to Ken and his team for getting my family our helper smoothly. Special thanks to Betty for her many efforts resolving issues quickly to ensure timely completion of the entire process. Great experience with First Maid.
Reply from First Maid Agency - Bukit Timah Shopping Centre
Your feedback means a lot to us, and we are glad that we could make the process seamless for you. We will be sure to share your appreciation with Ken, Betty, and the entire team.
Thank you once again for choosing First Maid. We look forward to serving you and your family in the future.
Thank you once again for choosing First Maid. We look forward to serving you and your family in the future.
First Maid Pte Ltd is a good service company
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.02.06
Thank you and we are delighted to know that you consider First Maid Pte Ltd a good service company. Our team remains committed to delivering reliable, professional, and high-quality service to all our valued clients. :)
First maid is my trusted one stop for helpers. I’ve been going back to them since my first born 5 years back. Ms Vera is diligent and helpful, and takes care of the end to end processes.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.01.19
Thank you for your continued trust in First Maid and truly grateful to be your one-stop choice for helpers and to have supported your family since the arrival of your first born. Your loyalty and kind words mean a lot to us, and we remain committed to providing reliable service and care for your family’s needs.
Mid December 2025, I approached First Maid Pte Ltd at their Bukit Timah office to recruit a helper for my elderly mother. I am impressed with the friendly staff who clearly understood our needs. Suitable Bio-datas, interviews, updates and advice on necessary actions for MOM applications were prompt and clearly well given by experienced staff. So far, good experience with this Maid agency.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.01.19
Thank you for sharing your positive experience with us. We truly appreciate your kind words and are glad that your journey with us has been smooth so far. We remain committed to providing reliable and caring service for you and your family.
Fast response in getting my helper over to me. Very satisfied with their efficient services. Helper quality is also good. Good attitude and willing to learn.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.01.19
Thank you so much for your kind words! We’re delighted to hear that our helper was able to reach you quickly and provide efficient service. We truly value your appreciation and will continue striving to deliver reliable, positive, and supportive assistance every time.
smooth and fast shortlisting of candidates, very professional, pleased with the service
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.01.13
We truly appreciate your feedback. It’s great to know the shortlisting process was smooth and professional—we’re glad you’re pleased with the service. Kindly also assist to drop us a PM to quote name of helper, thank you.
Very Well Staffed. A lot of support. many profiles, fast turnaround. Got my helper within days.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2026.01.07
Thank you so much for sharing your experience! We’re thrilled to hear that our staffing support, wide range of profiles, and quick turnaround made the process smooth for you.
First Maid is responsive and able to answer my queries clearly. They shortlisted candidates in a short time and I was able to get a helper for my dad within a few weeks. Thank you.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2025.12.26
Thank you for your kind words! We’re delighted to hear that our team was able to respond clearly to your queries and shortlist suitable candidates quickly. It’s great to know you found a helper for your dad within a few weeks. Your trust means a lot to us, and we’ll continue striving to provide efficient and caring service.
Good supply of transfer helpers. Admin was efficient and user-friendly. Helper is new but already doing good work.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2025.12.26
Thank you for sharing your experience with us! We’re glad to hear that our team was responsive and able to address your queries clearly. Your appreciation means a lot, and we’ll continue working hard to provide reliable support.
Thank you for fast response and help me thru out the process
Reply from First Maid Agency - Bukit Timah Shopping Centre
2025.12.26
Thank you for your kind feedback! We’re glad to hear that our team’s prompt response and guidance throughout the process made things smoother for you. We’ll continue striving to provide reliable support whenever you need it.
Highly recommended. I contacted FirstMaid to request handling some documentations for my current Filipino helper's home leaves. All of our communication was over WhatsApp, but Ken, Amy, and Vera...all the staff were all very responsive, obliging, polite and helpful. Now I'm relieved as I know to whom I should go for any FDW-related issues and processes in future.
Reply from First Maid Agency - Bukit Timah Shopping Centre
2025.12.26
Thank you so much for your kind feedback! We’re delighted to hear that we were able to assist you with your documentation needs smoothly. We’re glad you feel confident turning to us for any FDW-related issues in the future, and we’ll continue striving to provide reliable support every step of the way.
