Fireside

Fireside Reviews

Excellent rating
     
4.9 | 178 reviews
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Fireside
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Reviews

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4.9

| 178 total

168 pcs
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Julia Hoffman Houghton
Julia Hoffman Houghton 2026.04.22
     
Reply from Fireside
Thank you for the great review, Julia!
Jordan Nowicki
Jordan Nowicki 2026.04.09
     
Reply from Fireside
Thank you for your great review, Jordan! Glad to hear you were satisfied with our service. We appreciate your business!
David Oz
David Oz 2026.03.07
     
We had a torsion spring replaced on our garage door. Talon Stuart performed the work in under 30 minutes. We were impressed by Talon's knowledge and professionalism.
Reply from Fireside
Thank you David for the great review and trusting us with your business. We are very glad to hear you were pleased with our work and service!
Terrence Cukierski
Terrence Cukierski 2026.02.28
     
We had a great experience with Overhead Inc.! We met with John Jesionowski/Sales, reviewed various window options at their showroom, he focused on our needs and assisted with selecting the “right” windows for our home. The installation crew was very accommodating on agreement for a date to install, sent four professional men who understood their role in the process, were very clean working in the house and final clean-up after they finished. The windows look great and we’ve had several neighbors look at the finished product as they investigate replacement windows. Thank you.
Reply from Fireside
Thank you Terrence, this is great to hear! We appreciate your business and are very glad you were satisfied with our service and products. Thank you for a fantastic review.
dahlizard
dahlizard 2025.12.26
     
I have purchased a total of three garage doors from Sandusky Hearth and Door. And had to ask for help on an older garage door opener that didn’t work anymore. I have experienced nothing but superlative performance from their crews. I am very satisfied with their employees and their products.
Matt Jenkins
Matt Jenkins 2025.12.22
     
The technician just left after servicing my fireplace, he was knowledgeable, polite and efficient.
Reply from Fireside 2025.12.23
Thank you so much, Matt. Please let us know if there's anything else we can do for you!
Yolanda Kettel
Yolanda Kettel 2025.11.15
     
Late post. We had a home built with Wayne Homes. Fireside Hearth & Home did our fireplace. Finished product was just beautiful. Thank you for your great crew
Dave
Dave 2025.09.04
     
Talon Stuart was my installer. He was, friendly, courteous, and professional. He quickly and efficiently installed the new springs to allow our garage door to be opened again. Thanks much to Talon and the Overhead Door Company. I highly recommend them to others.
Reply from Fireside 2025.09.10
We are very happy to hear this Dave and appreciate your business! Thank you for taking the time to leave us this review and we hope you enjoy our work.
Mary Henning
Mary Henning 2025.09.01
     
Just wanted to give a shout out to our technician Kyle. He was very knowledgeable and professional. Our fireplace works better than ever. Thanks again Fireside Hearth & Home and Kyle for a job well done.
Reply from Fireside 2025.09.10
Thank you Mary! Great to hear you were pleased with our service and professional work. We appreciate your feedback and your support!
william vandergiessen
william vandergiessen 2025.05.16
     
We’ve been doing business with this company for 20 years or more, and are one of our best and trusted suppliers. Dave, Amanda and Jeramie are a pleasure to work with, as well as the field installers for both fireplace units and garage doors.
Reply from Fireside 2025.05.20
Our entire installation team appreciate the recognition! We look forward to many more successful years together!
Janette Hennan
Janette Hennan 2025.02.14
     
Trenten was good to work with. Happy with the service we received.
Reply from Fireside 2025.02.18
Thank you for your business Janette! We appreciate your review and are glad you were pleased with our service.
Richard Williams
Richard Williams 2025.02.11
     
Great service from Austin and Mikey! They arrived on time and did the job very professionally! They showed me how to work our new remote and cleaned up after themselves. Wish I could give each of them 5 stars! Well done!
Reply from Fireside 2025.02.11
This is fantastic to hear, Richard! We are thrilled to hear feedback like this and greatly appreciate your review and business!!
Brandi Clark
Brandi Clark 2025.02.08
     
Trenten was incredibly professional and quick at fixing our fireplace. He gave us extra tips on how to care for our product that were very helpful. Thank you!!
Reply from Fireside 2025.02.11
Great to hear this Brandi! We are glad you were pleased with our service and thank you for your business!!
Wyatt Schwartz
Wyatt Schwartz 2025.02.07
     
Trenten was very helpful and informative.
Reply from Fireside 2025.02.11
Thank you Wyatt for taking the time to provide us this great review!
Christine Laura
Christine Laura 2025.02.05
     
Trenten was my service repair man. He was very polite and professional. Answered all my questions and concerns about my natural gas fireplace.
Reply from Fireside 2025.02.06
We are happy to hear you were pleased with our service, Christine! Thank you for your business and support!
Daniel D
Daniel D 2025.02.04
     
Trenten came to service one of our fireplaces. He did a good job. He was polite and respectful of our property.
Reply from Fireside 2025.02.05
Thank you for the great review Daniel, we appreciate your business!
Jane Foraker - Cichy
Jane Foraker - Cichy 2025.02.04
     
Trenton was great! Nice man!
Reply from Fireside 2025.02.04
Thank you for the great review Jane!
laura curtis
laura curtis 2025.01.30
     
Kind and knowledge service technician
Reply from Fireside 2025.02.04
Thank you Laura, we are pleased to hear this and appreciate your feedback!
Ryan Kasza
Ryan Kasza 2025.01.29
     
Thanks, Trenten, for doing such a nice job fixing our fireplace. He was very polite, and cleaned up the mess well before leaving. Very happy customer!
Reply from Fireside 2025.01.29
We are so happy to hear this Ryan! Thank you for your business and support!

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