Fireservice Emergency Disaster Response Reviews

Joan Richmond 2026.06.05

     

I have been so pleased with Fireservice! They all been so kind; punctual, and wonderful workers. Tonya kept us informed all the time, Carlos G. always pleasant and so helpful. I had total trust in him. Carlos V was a great worker, Eric was great the first day I the work was started. Paul was here the most and so pleasant, consistent worker and just a pleasure to be around. They all did a great job. Would highly recommend Fireservice.

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Reply from Fireservice Emergency Disaster Response 2026.06.09

Thank you so much for your kind words, Joan! We are thrilled to hear about your positive experience with our team. They will be delighted to know their hard work is appreciated. Your recommendation means a lot to us, and we’re here whenever you need our services in the future!

Maria Maher 2026.06.02

     

Fireservice Emergency Disaster Response is a wonderful company.! I can’t say enough about their staff. Every employee we encountered was professional, knowledgeable and efficient . They came in at a time of chaos and handled the situation extremely well. After fours days they were able to complete a job which we thought would take weeks.

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Reply from Fireservice Emergency Disaster Response 2026.06.04

Thank you for taking the time to leave this 5‑star review. We know how overwhelming these situations can be, and we’re glad our team was able to bring clarity and support when you needed it most. We’re grateful for the opportunity to help during such a challenging moment.

Jake Smith 2026.05.30

     

We returned home from vacation to discover water damage in our home. FireService responded incredibly quickly. Chris Santin was outstanding throughout the entire process professional, knowledgeable, accommodating, and genuinely helpful. He took the time to answer our questions, explain everything clearly, and ensure we felt confident about the next steps. Excellent customer service and a fast response when we needed it most. I highly recommend FireService and especially Chris Santin for anyone dealing with water damage or an emergency restoration situation.

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Reply from Fireservice Emergency Disaster Response 2026.06.01

Thank you so much for sharing your experience with us, Jake. We’re truly sorry you returned home to water damage, but we’re grateful our team could support you quickly. We’re glad our team was able to guide you with clear explanations and a quick response. That’s the level of care we strive to provide from the moment we’re called to the moment we finish on-site. Please don’t hesitate to reach out if you ever need anything in the future.

Carolyn Barnes 2026.05.26

     

Very pleased with repair work, closet,bathroom and shower. Alain was very meticulous in his work. Carlos and Alain worked well together and offered new ideas. Also a thank you to Eric and company for work on demolition and mold control. Clean up was very well done. Eric found an envelope with money in it and gave it to us. Kudos to Eric for his honesty.

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Reply from Fireservice Emergency Disaster Response 2026.05.26

Hi Carolyn, we're so happy to hear you had a positive experience with our team! When we are contracted to work on a home, our goal is to make the repair and restoration process as smooth as possible. We hope you enjoy your newly repaired closet, bathroom, and shower. Thank you again for choosing us.

Lee Ann Nesbitt 2026.05.21

     

Within minutes of contacting Fireservice, I had a team that grew to handle every aspect of making my home 100% again. From the evaluation of our mold, to the office communication by Melisa , we watched as they cleaned the mold, repaired the house, coordinated with insurance, and cleaned when finished. RJ and John R. worked long hours with skill and perfection . Project managers were close by. Great Company, great people.

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Reply from Fireservice Emergency Disaster Response 2026.05.26

Thank you for sharing your experience with us, Lee Ann! We're thrilled to hear that our team provided excellent mold remediation service from start to finish. We will be sure to commend our team for their hard work on your home. We appreciate your review and kind words, and we're here for you if you ever need anything else!

Dick Rourke 2026.05.19

     

Had a/c ducts cleaned by Jaiden M. and Jose F. They arrived on time, were very personable, and explained the process in detail. Their efficiency and work was a job very well done.

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Reply from Fireservice Emergency Disaster Response 2026.05.20

Thank you for sharing your positive experience with us, Dick! We're glad to hear that our team provided excellent duct cleaning service and explained our process thoroughly. We appreciate your business and your trust in our team!

Hannah Catalan 2026.04.29

     

Highly recommend Fireservice for their expertise and fast response times. Louis made the coordination seamless, and the team—Luis, Jose, and Sebastien—was professional and thorough during every water incident. Their industry knowledge and refreshing customer service are truly impressive. Thank you, Fireservice!

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Reply from Fireservice Emergency Disaster Response 2026.05.06

We are grateful for your review, Hannah! We are glad to hear that Louis and our team provided a seamless and professional service during your water incident. We appreciate your recommendation and are always here to help with any future need that may arise.

Jeffrey Duncan 2026.04.29

     

This crew worked hard for 2 days to clean our very soiled carpet in our restaurant to make the carpet look new. Could not be happier, will have them back again in 3 months to keep our carpet clean

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Reply from Fireservice Emergency Disaster Response 2026.05.06

Jeffrey, thank you for your kind words! We're delighted to hear that you are pleased with our carpet cleaning services. We look forward to working with you again!

Steve Kramer 2026.04.28

     

I owned a business for 35 years and prided myself on excellent service. I have to say I found another business that operates as well as my previous business. Fortunately my insurance company recommended this company to resolve my problems in a condo owned in Florida that suffered water damage. From the initial contact with the Vice President Chris Roessner, and the Project Manager Andres Morales, I felt comfortable dealing with a remote company to assist me with this water damage issue. The immediate and continuous follow up I received from the Project Manager Carlos Galeano, before, during, and after the restoration project was something you don’t typically get today. The onsite work performed (preparation, painting, cleanup) by Carlos G., Carlos V. and Alain S. was EXCEPTIONAL. And then Carlos G. comes back after the job to meet me to insure I was happy. You can’t ask anything more from a vendor. Anyone needing restoration work in Central Florida would be foolish not to use Fireservice.

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Reply from Fireservice Emergency Disaster Response 2026.04.29

Steve, thank you for sharing your fantastic experience with us! We take pride in delivering exceptional service and we're thrilled to hear that you were satisfied with our team's work. We greatly appreciate your recommendation and are always here to assist with any future restoration needs that may arise.

Bob Johnston 2026.04.27

     

Carlos and Julio did an amazing job of putting our closet system back. They were courteous, professional and efficient. I would also like to take a moment to shout out the entire Fire Service staff we worked with. Andre who was the lead on our project and his team (I’m sorry I can’t remember all their names) exceeded my expectations down to the office personnel. The communication amongst the team as well as with me was very much appreciated. They know how to do costumer service so well! If you are ever in need of this type of service you can’t go wrong with Fire Service.

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Reply from Fireservice Emergency Disaster Response 2026.04.29

Bob, we appreciate your glowing, 5-star review! We're thrilled to hear that Carlos, Julio, and our entire team provided excellent service. We're grateful for your kind words and are always here to exceed your expectations. Please don't hesitate to call us if you ever need any further assistance.

Pamala Cleaveland 2026.04.24

     

We were so impressed with the job done painting our house. The workmen were so happy friendly, and meticulous with their work. Love talking to them and enjoyed having them here. John R , RJ and Jeff were like friends doing the work. Would recommend them to anyone

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Reply from Fireservice Emergency Disaster Response 2026.04.29

Thank you so much for the kind words, Pamala. We're thrilled to hear that you had a great experience with our team. John, RJ, and Jeff will be delighted to know they made a positive impact. We appreciate your recommendation!

Richard Abell 2026.04.23

     

absolutely superb service. courteous. on time. careful and great attention to details. very very satisfied 100% would recommend this be your first call. Jaiden and Darlin from the FireService team did a spectacular job on the duct cleaning and all the other cleaning that had to be done. superb job overall can’t even tell we had a fire.

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Reply from Fireservice Emergency Disaster Response 2026.04.27

Richard, we greatly appreciate your kind words! We're thrilled to hear about your positive experience with Jaiden and Darlin. We're glad we could make your space feel new again. Thank you for your recommendation!

Moody River Estates 2026.04.22

     

Jaiden, Jesus, Jose, Darlyn, Leila, and Carlos did a fantastic job on our clubhouse project. They were all very respectful and worked diligently to ensure everything looked exactly the way it did before the project began. Their attention to detail and professionalism really showed throughout the process. Louis was outstanding—he stayed in constant communication and made sure everything progressed exactly as it should. That level of follow-up made a huge difference. They are now on my property's preferred vendor list. Great team all around! Highly recommend.

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Reply from Fireservice Emergency Disaster Response 2026.04.27

Thank you for the glowing review! We are thrilled to hear about your positive experience with our team. We strive for attention to detail and professionalism. We greatly appreciate being on your preferred vendor list. We're here if you ever need anything further assistance!

April Grossman 2026.04.21

     

I highly recommend Fire Service for remediation. They are reliable, organized, and a team you can truly trust.

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Reply from Fireservice Emergency Disaster Response 2026.04.22

Thank you for your glowing recommendation, April! We strive to always be reliable, and we're thrilled to have earned your trust. Please don't hesitate to reach out if you ever need our services again!

Billy Gay 2026.04.21

     

Fireservice has been a huge help for us here. Between Louis and Andre they definitely keep us happy. Couldn’t ask for a better group of folks to be working with.

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Reply from Fireservice Emergency Disaster Response 2026.04.22

Billy, thank you for your review! Louis and Andre are truly dedicated to providing exceptional service. Please don’t hesitate to reach out if there's anything else we can do for you!

Joe and Celia Hutnik 2026.04.20

     

Fire service cleaned our air conditioning ducts our 2500 Square ft apartment. All was done with absolutely no bother and fuss for us. Work was done by three fellows: Jaiden, Francy and JoseF. All were pleasant and quite polite. Jadien was quite patient answering all of our questions. The scheduling for this event had gone very easily with Mary. Thank you all

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Reply from Fireservice Emergency Disaster Response 2026.04.22

Joe & Celia, we greatly appreciate your 5-star review! We are thrilled to hear that our team provided excellent service and made the process hassle-free for you. Our dedicated team will be delighted to know their hard work is appreciated. Thank you for choosing Fireservice to assist you in your time of need

Jan Golitko 2026.04.20

     

We were extremely pleased with John. Friendly and did very good work.

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Reply from Fireservice Emergency Disaster Response 2026.04.22

Jan, thank you for your kind words! We are delighted to hear that you had a positive experience with John. We are here for you if you ever need anything else in the future!

Erin Renshaw 2026.04.18

     

Fire service was professional and responsive. The process was seamless.i was super frustrated with the fact that I had a supply line leak in my brand new house thst resulted in the company having to remove tile, baseboards and drywall from a bedroom and drywall snd baseboards from the garage. But the company came in and took care of the problem in a timely manner.

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Reply from Fireservice Emergency Disaster Response 2026.04.22

Thank you so much for sharing your experience, Erin! We're glad we could quickly resolve the issue in your new home. We're sorry you had to deal with these leak issues, but we greatly appreciate your understanding and patience during the repair process. If you have any further concerns, please don't hesitate to reach out to us.

Angie Grant 2026.04.08

     

They were so neat…left everything spotless.

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Reply from Fireservice Emergency Disaster Response 2026.04.16

Thank you for noticing our attention to detail, Angie! We always strive to leave our valued customer's spaces spotless when we're finished restoring and remediating it.

Kari Willis 2026.04.02

     

Fantasic service. Very punctual and great outcome from our bathroom leak. Jeff is AWESOME! Hopefully won’t need them again, but if we do, I know who to call.

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Reply from Fireservice Emergency Disaster Response 2026.04.06

Thank you so much for the fantastic review, Kari! We're thrilled to hear you had a great experience with Jeff and that we could solve your bathroom leak efficiently. Please don't hesitate to reach out if you ever need our services again.