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Reviews ( 44 )
2025.01.10
2025.01.10
| Ireland
Super efficient friendly service
1 ton of kiln dried hardwood logs delivered within a day.Prompt delivery.Van driver so helpful, bringing them as close as you could get to garage.Excellent quality logs.Recommend highly.
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Patricia Moran
2025.01.05
I am very pleased with the service I got from Finglas Fuels, they were very pleasanrt to deal with, very prompt and reliable. I will most certainly be using their service in the future.
Patricia (NCR)
Reply from Finglas Fuels
2025.01.05
Many thanks Patricia for taking the time to give us a 5⭐️review much appreciated
Keep safe and warm 🔥
A M
2024.12.20
Ordered Pallet of hardwood & coal on Sat & was delivered first thing on Wednesday morning. Have been using Finglas fuels for a few yrs. Excellent product, reliable &,very helpful staff & delivery drivers. Annette McGuckin
Reply from Finglas Fuels
2024.12.20
Many thanks for taking the time to give us a great review Annette much appreciate
Merry Christmas 🎄
tom loftus
2024.11.30
Reply from Finglas Fuels
2024.11.30
Many thanks Tom much appreciated ⭐️⭐️⭐️⭐️⭐️
Laurence Traynor
2024.11.25
Super service, delivery always on time, very pleasant company to deal with, a rarity these days .
Reply from Finglas Fuels
2024.11.25
Many thanks Laurence for taking the time to give us a 5 ⭐️ review much appreciated
Marie
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2024.10.16
2024.10.16
| Ireland
Best logs ever!
Just got our first winter log delivery last week and as usual first class service. Great logs, lovely delivery driver and of course Marie who keeps an eye on the weather and is happy to postpone delivery until the rain stops. :) Thank you all so much!
Mabel
Date of experience: 12 October, 2024
Date of experience: 12 October, 2024
Irene Geraghty
2024.08.21
I would like to thank Marie and Karol (I hope the spelling is OK!) of Finglas Fuels for a very helpful and courteous service today. Within four hours of ordering some gas bottles, Karol had arrived to my house with them and discovering that there was a problem with the hose pipe and regulator, he turned right around and drove back to Finglas to get replacements and came back and attached the new ones. I was only charged for the price of the bottles and the new connectors. A fantastic service and a very satisfied new customer. I will definitely be giving my business to Finglas Fuels again!
Reply from Finglas Fuels
2024.08.22
Many thanks Irene for the review so glad to help you ❤️
G P
2024.08.12
2024.02.14
2024.02.14
| Ireland
Finglas Fuels great service for coal delivery to Lucan.
I would highly recommend Finglas Fuel have ordered from them a couple of times now. Fast delivery to Lucan. Marie is very friendly and helpful. Good value coal bundles available too.
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marie Smyth
2024.02.11
excellent service. Good value. Great product
Reply from Finglas Fuels
2024.02.11
Many thanks marie for taking the time to give us a great review much appreciated 🔥
anthony mcguckin
2024.02.04
Ordered firelogs to be delivered, was told 11am, 5 hours later still not delivered and when called got the impression they couldn't care less. Customer service non existent.
Updated.
I understand that things can happen as in employees not turning up or having to leave early.
I phone you up twice and first time you didn't mention about the employee, second time you only mentioned the employee when I said I had to take time off work to wait for the delivery, only them you mentioned the employee.
If you do care about customer service as you say, then you wouldn't off said what you said to your coworker in the office at the end off the telephone conversation which I heard. Or you would off contacting your customers to let them know delivery's be delayed etc.
Reply from Finglas Fuels
2024.02.03
Hi Anthony
Sorry for the inconvenience today but that’s not true .We do care. As I explained today we had one of our drivers had an emergency and had to leave .
Our replacement driver did his best to get to as soon as he could
Once again all I can say is sorry for inconvenience caused
2024.02.03
2024.02.03
| Ireland
If you order a delivery, don't expect them to be delivered at the time they promise as it won't be
We ordered firelogs to be delivered, it was promised to be delivered at 11am, but now it is 4pm 5 hours later and still no sign of them. a joke of a company as if they promise to deliver at such a time they should. They have no consideration for there customers as we cant' be staying at home waiting for these to deliver.
Briege Mc namee
2024.01.27
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Anne Byrne
2023.10.26
Linda Kavanagh
2023.04.11
2023.02.03
2023.02.03
Great price and great service
Great priced fuels and same day delivery (even came after hours to fill the order). Lovely people to deal with too. Highly recommend
Sean Mulligan
2023.02.01
Great guys, always look after me
Reply from Finglas Fuels
2023.02.27
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you're happy with our service and that we've been able to meet your firewood needs.
At Finglas Fuels, we're committed to providing our customers with the highest level of service and quality products. It's great to hear that we've been successful in doing so with you.
We appreciate your business and look forward to continuing to serve you in the future. If you ever have any questions or concerns, please don't hesitate to reach out to us.
Thanks again for your kind words and support.
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Paweł S
2023.01.29
Incredible variety of fuels with great value! Very friendly and helpful staff! Definitely I will come back! I would highly recommend!
Reply from Finglas Fuels
2023.02.27
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with us and that you found our variety of fuels to be of great value.
At Finglas Fuels, we strive to offer our customers the best smokeless coal, and firewood logs at competitive prices, and it's fantastic to hear that we've been able to do so with you. We're also delighted that our staff was friendly and helpful during your visit.
We truly appreciate your recommendation and look forward to serving you again in the future. If you have any questions or need any further assistance, please don't hesitate to reach out to us.
Thanks again for your a great review
Graham
2022.12.18
First time visiting Finglas Fuels this year. Very helpful and friendly staff. Will shop here for my fuel in future.
Reply from Finglas Fuels
2023.02.27
Thanks so much for dropping by Finglas Fuels for the first time this year. We're stoked to hear that you had a great experience with us and that our staff was helpful and friendly. We always aim to make our customers feel welcome and valued, so it's great to hear that we hit the mark.
We've got a wide range of products to meet your fuel needs, including some top-quality coal and firewood. We're glad that you found what you were looking for and that you'll be coming back to shop with us in the future.
We're grateful for your support and want to make sure that you're always satisfied with your experience at Finglas Fuels. If you ever have any questions or need help with anything, just give us a shout.
Thanks again for leaving us such a positive review. It really brightened up our day!
Benjamin Ros
2022.12.17
Lovely staff, well priced
Reply from Finglas Fuels
2023.02.27
Thanks so much, Benjamin for leaving us a review. We're delighted to hear that you found our staff lovely and our prices well priced. We always try to make our customers feel welcome and offer the best deals we can on our products, including some top-notch coal and logs.
It's fantastic to know that we've made a good impression on you, and appreciate your support. If you ever need anything else, don't hesitate to get in touch with us.
Thanks again for your kind words!