Fine Landscape Ltd

finelandscape.co.uk

Fine Landscape Ltd Reviews

Excellent rating
4.9
88 reviews Verified
Fine Landscape Ltd
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Reviews ( 88 ) 4.9

Tracy Wheeler
Tracy Wheeler
2024.05.21
These guys installed a beautiful pergola, raised beds and new composite decking for me. They had to carry all the materials through my house and cleared up beautifully afterwards. They worked quickly and tidily, and were lovely!
Reply from Fine Landscape Ltd 2024.05.08
Dear Tracy, we're thrilled to hear that you love your new pergola and decking! Your compliment on our team's tidiness and efficiency means a lot to us. We appreciate your feedback greatly. Best Regards Cristina - Fine Landscape Ltd
S Lewis
2024.05.08 2024.05.08 | United Kingdom
A++++ This guys are fantastic they completely transformed my garden with new path ,paving and new lawn also they installed French drains that will help the drainage as they soil was always muddy. Fantastic job absolutely stunning with the finish.
Victoria Low
Victoria Low
2024.05.04
These guys came to remove a large mirror fixed to a wall in our new home. Within 24 hours of contacting them, the mirror was removed. They were quick and took care to make as little mess as possible. They were polite and very capable and did a great job! Highly recommend.
Reply from Fine Landscape Ltd 2024.05.08
Thank you, Victoria, for your positive feedback. We're thrilled to hear our team was able to assist you effectively. Your recommendation means a lot to us.
Sheay Arundel
Sheay Arundel
2024.04.27
Reply from Fine Landscape Ltd 2024.05.08
Hello Sheay Arundel, thank you for leaving a review. We appreciate your feedback and are glad that you had a positive experience with us. Your satisfaction is our priority. Best Regards Cristina - Fine Landscape Ltd
Deb B
Deb B
2024.04.16
Simon was great to deal with - reliable and prompt, did a very professional job (relaying garden path and re-pointing brickwork) and made sure we were happy. All good and would definitely recommend
Reply from Fine Landscape Ltd 2024.04.17
Thank you for your kind words and for recommending us! We're delighted to hear you're pleased with your new footpath. We hope to see you again soon, and please feel free to reach out to us anytime.
Cristina Rodrigues
Cristina Rodrigues
2024.04.11
Very impressed with the landscapers and their work ethic! Highly recommend!
Reply from Fine Landscape Ltd 2024.02.25
thank you
Johanna Irvine
Johanna Irvine
2024.03.27
Professional and reliable with great communication. We are very pleased with our new garden and would definitely recommend.
Reply from Fine Landscape Ltd 2024.04.13
Thank you for your kind words and for recommending us! We're delighted to hear you're pleased with your new garden. We hope to see you again soon, and please feel free to reach out to us anytime.
abasin bahar
abasin bahar
2024.02.25
Very good experience
2024.01.03
10
Checkatrade Review (SW16) This average score is based on 51 third party web reviews.
Reply from Fine Landscape Ltd 2024.05.08
Thank you for sharing this overview. We appreciate the feedback and continue to work on providing excellent service and improving based on the input we receive. Best Regards Cristina - Fine Landscape Ltd
Maylin Cuevas
Maylin Cuevas
2023.12.26
Top quality very smooth job
Reply from Fine Landscape Ltd 2024.01.03
thank you, a pleasure to work with you.
Sutapa B
Sutapa B
2023.12.03
In their page it states that they can be contacted for emergency repairs. And I am very pleased to say that it proved to be true. I was able to speak to someone on the same day, discussed the issues and able to book them in within the next couple of days They turned up on time on the day of the appointment and finished the work. Contacted me when the work was done to see if I was happy with it before they left Overall true to their word, professional, dependable and I would definitely recommend.
Cathy O'Brien
Cathy O'Brien
2023.08.30
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Fine Landscape Ltd converted our front garden to a driveway. Very happy with the service and highly recommend! They know exactly what they are doing and are super organised and efficient. I highly recommend.
Reply from Fine Landscape Ltd 2024.05.08
Dear Cathy, we're thrilled to hear that you're happy with your new driveway. Your recommendation means a lot to us. Thank you for your kind words! Best Regards Cristina - Fine Landscape Ltd
Alex Sotelo
Alex Sotelo
2023.07.20
Critical
Professionalism
Quality
Responsiveness
Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping
Reply from Fine Landscape Ltd 2023.08.30
Dear Alex, Thank you for taking the time to provide feedback. We value every client's perspective and take all feedback seriously. To address the issues you've raised: Decking Service: As per our records, we have not provided any decking service for your property. This might be a misunderstanding, and we are more than willing to review any evidence or documents you might have. Paving Section: We understand your concern regarding the paving. However, during our service, it was noted that an excavation was done by you and confirmed by you which was below the structure of the paving, causing damage to the structure of the paving. This was not part of our initial task, and we did provide a quote for the repairs. Reviews and Threats: Our primary focus is on delivering quality service. We encourage honest feedback and would never compromise the integrity of our work based on threats of negative reviews. We work hard to maintain our reputation and stand by the quality of our services. Past Projects: We pride ourselves on the work we've done in the past and have documented evidence to show the quality and professionalism of our services. We'd be happy to share these with any potential client or even yourself. Grout & Uneven Tiles: We apologize for any inconvenience you faced. Please understand that factors like weather, the age of the house, and other externalities can sometimes affect the durability of certain projects. Quote Issues: Our intention is always to provide detailed and clear quotes. We apologize for any delay or miscommunication you might have experienced. We continuously work on improving our communication channels. Rubbish Removal: We apologize for any oversight in clearing out the rubbish. Please contact us directly, and we will address this immediately. In conclusion, our intention is always to ensure client satisfaction. We would appreciate the opportunity to discuss this matter with you directly. Kindly contact our customer service, and we will do our best to address and rectify the concerns you've raised. Warm regards, Cristina Fine Landscape Ltd
Claire Hartland
Claire Hartland
2023.06.25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Simon and Ernesto were always on time, incredibly hard working and very communicative throughout the process of re-levelling our garden, turfing and building a new pergola and patio area which we are so happy with! They listened to our queries and it was a pleasure dealing with Fine Landscape. Would definitely recommend 🤩
Jessica Sousa
Jessica Sousa
2023.06.05
Positive
Professionalism
I have working with this company and am so happy with the job done in my garden. I highly recommend their work because they are very good at what they do. I really appreciate the team
Andreia Rodrigues
Andreia Rodrigues
2023.05.29
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I had Fine Landscape Ltd to come do my garden! I was very pleased with the results couldn't be happier! They were very communicative throughout the process! Very hardworking workmanship! Will definitely recommend them to anyone who is interested in getting their garden transformed. Very happy, thank you Simon, Ernesto and the team!
Fiona Czerniawska
Fiona Czerniawska
2023.03.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Fine Landscape have done a lovely job of building a new patio and refurbishing the existing one. They were great to work with and very professional.
David Wright
David Wright
2022.11.04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Fantastic work by the Fine Landscape team. We are very happy with the work they carried out and would highly recommend their services.
Reply from Fine Landscape Ltd 2022.11.12
David Wright, thank you for recommending us to others. We are so happy to hear about the great experience you had with Fine Landscape Ltd. It was a pure pleasure to work with you. Please let us know if you need anything else. With kindest regards Fine Landscape Ltd
Isabel dyal
Isabel dyal
2022.10.20
Positive
Professionalism
Quality
Responsiveness
Reply from Fine Landscape Ltd 2022.10.24
Dear Isabel, Thank you for rating us 5 stars. It was a really pleasure to help you with the project and we hope to hear from your for any future landscape/garden projects! Kind regards, Cristina - Fine Landscape Ltd
Teresa Cesilia
Teresa Cesilia
2022.10.12
The landscapers’ team was helpful and answered all questions we had. Our order was made promptly, and delivery was as expected. The installation went very smoothly, and the workers were polite and did a nice job. The supervisor who measured prior to installation came to approve the work his people had done. I have already told friends about our pleasant experience and will continue to recommend them It is not our first experience with them as we have appreciated the prices and work in the past...
Reply from Fine Landscape Ltd 2023.01.11
Dear Theresa, Thank you so much for taking the time to leave such a detailed and positive review. We are thrilled to hear that you had a pleasant experience with our team and that they were able to answer all of your questions. We're glad to hear that your order was made promptly and that the delivery and installation went smoothly. The fact that our supervisor took the time to approve the work that his people had done shows how dedicated we are to our clients' satisfaction. It's great to know that you have already told your friends about your experience with us and we are honored that you plan to continue to recommend us. We truly appreciate your support and your loyalty as a returning customer, it means a lot to us. Best regards, Fine Landscape ltd