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Fine Landscape Ltd

finelandscape.co.uk

Fine Landscape Ltd Reviews

Excellent rating
4.9
80 reviews Verified
Fine Landscape Ltd

finelandscape.co.uk

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Reviews ( 80 ) 4.9

Jo
Jo
2024.07.18
Fine Landscape have been a pleasure to work with - accommodating and collaborative in helping bring to life bespoke requirements, materials and various features in my project. Thanks to Cristina, Simon & Ernesto. The result looks fantastic
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Reply from Fine Landscape Ltd 2024.07.19
Dear Jo, Thank you so much for your kind words and for taking the time to leave such a positive review. We are thrilled to hear that you are pleased with the results of your project. It was a pleasure working with you. Cristina, Simon, and Ernesto appreciate your kind words. Your satisfaction is our top priority, and we are grateful for the opportunity to have contributed to your landscape project. If you have any future needs or further enhancements in mind, please do not hesitate to reach out to us. Thank you once again for your trust and support. Best regards, Fine Landscape Team
Simon Twigg
Simon Twigg
2024.06.25
Fine Landscapes did a great job with my fence. Arrived on time, very friendly, cleared up all mess and left it looking perfect. A great professional team, will use them again for any gardening work, I would recommend them to anyone.
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Reply from Fine Landscape Ltd 2024.06.27
Thank you so much for your kind words and recommendation! We’re thrilled to hear that you are happy with your new fence and the work our team did. It was a pleasure working with you, and we look forward to assisting you with any future gardening projects. Best regards, The Fine Landscape Team
Helena Hird
Helena Hird
2024.06.13
Very happy with quality of work and team were very friendly and checked in regularly to keep me posted. Would definitely use again. One star off simply because of some confusion over what quote covered and I was left with quite a bit of rubbish to take to the tip. But definitely a good bet and I would recommend this company.
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Reply from Fine Landscape Ltd 2024.06.14
Thank you for your kind words! We’re thrilled you were pleased with our work and team. Apologies for the confusion and the leftover rubbish. We appreciate your feedback and will improve. Looking forward to working with you again! Best regards, Cristina
Pedro Vidalli
Pedro Vidalli
2024.05.25
The team did a great job on my garden. They fixed part of the flooring and built a retaining wall at the back, even though it was a challenging area to access. They were easy to book, professional, always on time, and worked extremely hard to complete the job on time. I would definitely use them for any future garden projects and highly recommend them. They are one of the best teams I've had around my house for any project.
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Reply from Fine Landscape Ltd 2024.05.25
Dear Pedro, Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re happy to hear that you are pleased with the work our team did on your garden. We appreciate your recommendation and are delighted to hear that you would consider us for future garden projects. It was a pleasure working with you, and we look forward to assisting you again in the future. Best regards, Fine Landscape Team
Tracy Wheeler
Tracy Wheeler
2024.05.21
These guys installed a beautiful pergola, raised beds and new composite decking for me. They had to carry all the materials through my house and cleared up beautifully afterwards. They worked quickly and tidily, and were lovely!
These guys installed a beautiful pergola, raised beds and new composite decking for me. They had to carry all the materials through my house and cleared up beautifully afterwards. They worked quickly and tidily, and were lovely! These guys installed a beautiful pergola, raised beds and new composite decking for me. They had to carry all the materials through my house and cleared up beautifully afterwards. They worked quickly and tidily, and were lovely!
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Reply from Fine Landscape Ltd 2024.05.08
Dear Tracy, we're thrilled to hear that you love your new pergola and decking! Your compliment on our team's tidiness and efficiency means a lot to us. We appreciate your feedback greatly. Best Regards Cristina - Fine Landscape Ltd
S Lewis
S Lewis
2024.05.08 2024.05.08 | United Kingdom
A++++ This guys are fantastic they completely transformed my garden with new path ,paving and new lawn also they installed French drains that will help the drainage as they soil was always muddy. Fantastic job absolutely stunning with the finish.
<strong>A++++ This guys are fantastic</strong> they completely transformed my garden with new path ,paving and new lawn also they installed French drains that will help the drainage as they soil was always muddy. Fantastic job absolutely stunning with the finish.
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Victoria Low
Victoria Low
2024.05.04
These guys came to remove a large mirror fixed to a wall in our new home. Within 24 hours of contacting them, the mirror was removed. They were quick and took care to make as little mess as possible. They were polite and very capable and did a great job! Highly recommend.
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Reply from Fine Landscape Ltd 2024.05.08
Thank you, Victoria, for your positive feedback. We're thrilled to hear our team was able to assist you effectively. Your recommendation means a lot to us.
Sheay Arundel
Sheay Arundel
2024.04.27
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Reply from Fine Landscape Ltd 2024.05.08
Hello Sheay Arundel, thank you for leaving a review. We appreciate your feedback and are glad that you had a positive experience with us. Your satisfaction is our priority. Best Regards Cristina - Fine Landscape Ltd
Deb B
Deb B
2024.04.16
Simon was great to deal with - reliable and prompt, did a very professional job (relaying garden path and re-pointing brickwork) and made sure we were happy. All good and would definitely recommend
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Reply from Fine Landscape Ltd 2024.04.17
Thank you for your kind words and for recommending us! We're delighted to hear you're pleased with your new footpath. We hope to see you again soon, and please feel free to reach out to us anytime.
Cristina Rodrigues
Cristina Rodrigues
2024.04.11
Very impressed with the landscapers and their work ethic! Highly recommend!
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Reply from Fine Landscape Ltd 2024.02.25
thank you
Johanna Irvine
Johanna Irvine
2024.03.27
Professional and reliable with great communication. We are very pleased with our new garden and would definitely recommend.
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Reply from Fine Landscape Ltd 2024.04.13
Thank you for your kind words and for recommending us! We're delighted to hear you're pleased with your new garden. We hope to see you again soon, and please feel free to reach out to us anytime.
abasin bahar
abasin bahar
2024.02.25
Very good experience
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2024.01.03
10
Checkatrade Review (SW16) This average score is based on 51 third party web reviews.
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Reply from Fine Landscape Ltd 2024.05.08
Thank you for sharing this overview. We appreciate the feedback and continue to work on providing excellent service and improving based on the input we receive. Best Regards Cristina - Fine Landscape Ltd
Maylin Cuevas
Maylin Cuevas
2023.12.26
Top quality very smooth job
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Reply from Fine Landscape Ltd 2024.01.03
thank you, a pleasure to work with you.
Sutapa B
Sutapa B
2023.12.03
In their page it states that they can be contacted for emergency repairs. And I am very pleased to say that it proved to be true. I was able to speak to someone on the same day, discussed the issues and able to book them in within the next couple of days They turned up on time on the day of the appointment and finished the work. Contacted me when the work was done to see if I was happy with it before they left Overall true to their word, professional, dependable and I would definitely recommend.
In their page it states that they can be contacted for emergency repairs. And I am very pleased to say that it proved to be true. I was able to speak to someone on the same day, discussed the issues and able to book them in within the next couple of days They turned up on time on the day of the appointment and finished the work. Contacted me when the work was done to see if I was happy with it before they left Overall true to their word, professional, dependable and I would definitely recommend. In their page it states that they can be contacted for emergency repairs. And I am very pleased to say that it proved to be true. I was able to speak to someone on the same day, discussed the issues and able to book them in within the next couple of days They turned up on time on the day of the appointment and finished the work. Contacted me when the work was done to see if I was happy with it before they left Overall true to their word, professional, dependable and I would definitely recommend. In their page it states that they can be contacted for emergency repairs. And I am very pleased to say that it proved to be true. I was able to speak to someone on the same day, discussed the issues and able to book them in within the next couple of days They turned up on time on the day of the appointment and finished the work. Contacted me when the work was done to see if I was happy with it before they left Overall true to their word, professional, dependable and I would definitely recommend.
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Cathy O'Brien
Cathy O'Brien
2023.08.30
Fine Landscape Ltd converted our front garden to a driveway. Very happy with the service and highly recommend! They know exactly what they are doing and are super organised and efficient. I highly recommend.
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Reply from Fine Landscape Ltd 2024.05.08
Dear Cathy, we're thrilled to hear that you're happy with your new driveway. Your recommendation means a lot to us. Thank you for your kind words! Best Regards Cristina - Fine Landscape Ltd
Alex Sotelo
Alex Sotelo
2023.07.20
Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping
Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping Do not use this company. They cannot be trusted and do a poor job on paving and decking. Within 2 months all of the grout was coming out, many of the tiles were place uneven (see pictures) and finally when their work came tumbling down they wanted to charge us exorbitant fees to repair. When asking for a detailed quote they gave us a run around for weeks. When we found another company to come fix their work they uncovered lots of unprofessional work- where stones had been thrown in to fill the concrete leaving voids of space (see pics). This is why it came undone. Finally, they scratched up our floor in coming trough the house and promised to come back but never did. They also did not take away all the rubbish, which they add on the quote as a chargeable item. Beware of "Fine" Landscaping
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Reply from Fine Landscape Ltd 2023.08.30
Dear Alex, Thank you for taking the time to provide feedback. We value every client's perspective and take all feedback seriously. To address the issues you've raised: Decking Service: As per our records, we have not provided any decking service for your property. This might be a misunderstanding, and we are more than willing to review any evidence or documents you might have. Paving Section: We understand your concern regarding the paving. However, during our service, it was noted that an excavation was done by you and confirmed by you which was below the structure of the paving, causing damage to the structure of the paving. This was not part of our initial task, and we did provide a quote for the repairs. Reviews and Threats: Our primary focus is on delivering quality service. We encourage honest feedback and would never compromise the integrity of our work based on threats of negative reviews. We work hard to maintain our reputation and stand by the quality of our services. Past Projects: We pride ourselves on the work we've done in the past and have documented evidence to show the quality and professionalism of our services. We'd be happy to share these with any potential client or even yourself. Grout & Uneven Tiles: We apologize for any inconvenience you faced. Please understand that factors like weather, the age of the house, and other externalities can sometimes affect the durability of certain projects. Quote Issues: Our intention is always to provide detailed and clear quotes. We apologize for any delay or miscommunication you might have experienced. We continuously work on improving our communication channels. Rubbish Removal: We apologize for any oversight in clearing out the rubbish. Please contact us directly, and we will address this immediately. In conclusion, our intention is always to ensure client satisfaction. We would appreciate the opportunity to discuss this matter with you directly. Kindly contact our customer service, and we will do our best to address and rectify the concerns you've raised. Warm regards, Cristina Fine Landscape Ltd
Claire Hartland
Claire Hartland
2023.06.25
Simon and Ernesto were always on time, incredibly hard working and very communicative throughout the process of re-levelling our garden, turfing and building a new pergola and patio area which we are so happy with! They listened to our queries and it was a pleasure dealing with Fine Landscape. Would definitely recommend 🤩
Simon and Ernesto were always on time, incredibly hard working and very communicative throughout the process of re-levelling our garden, turfing and building a new pergola and patio area which we are so happy with! They listened to our queries and it was a pleasure dealing with Fine Landscape. Would definitely recommend 🤩 Simon and Ernesto were always on time, incredibly hard working and very communicative throughout the process of re-levelling our garden, turfing and building a new pergola and patio area which we are so happy with! They listened to our queries and it was a pleasure dealing with Fine Landscape. Would definitely recommend 🤩
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Jessica Sousa
Jessica Sousa
2023.06.05
I have working with this company and am so happy with the job done in my garden. I highly recommend their work because they are very good at what they do. I really appreciate the team
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Andreia Rodrigues
Andreia Rodrigues
2023.05.29
I had Fine Landscape Ltd to come do my garden! I was very pleased with the results couldn't be happier! They were very communicative throughout the process! Very hardworking workmanship! Will definitely recommend them to anyone who is interested in getting their garden transformed. Very happy, thank you Simon, Ernesto and the team!
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