Felix's Swim School Downtown Reviews

Diarmuid Moroney 2026.01.08

     

Our son has had a great experience learning to swim through the Felix Swim School program. Our son has progressed steadily through the levels thanks to the excellent teachers on staff at Felix. The pools are heated and the changing rooms are clean. I highly recommend Felix Swim School for giving your child a strong foundation in swimming.

Useful Report

Reply from Felix's Swim School Downtown 2026.01.08

Hi Diarmuid!
Thanks so much for the kind words! It’s been a pleasure watching your son hit those milestones and get more comfortable in the water. Our team really enjoys seeing that kind of success!
Thanks for being part of our swim family!

Tim Robinson 2025.12.12

     

A well run operation. They are serious about swimming. This place is not about getting kids comfortable for splashing around at a beach—they're teaching real swimming techniques and seriously refine them. Instructors are swimming teachers, not random high school kids after some spending money.

Useful Report

Reply from Felix's Swim School Downtown 2025.12.12

Hi Tim, thank you for the kind words. We’re proud of our swimming and physical education program and truly appreciate your feedback and recognition, we will continue to do our best, keep swimming! - FSS team

Mami 2025.12.10

     

We used to take the city’s swimming programs, but my kids started to dislike swimming because classes were often cancelled due to a lack of instructors, the class sizes were too large so they barely swam during the lessons, and the water temperature was always too cold. Since we started taking lessons with Felix, their progress has been incredible. The small class size allows the instructor to correct their form right away, and the flexible scheduling has meant we’ve never had to miss a single lesson. The water is also much warmer than any other indoor pool we’ve tried, creating a comfortable environment where the kids can really enjoy swimming. The price may seem a bit high, but it’s absolutely worth it. My kids now love swimming, and we’re so glad we chose this program.

Useful Report

Reply from Felix's Swim School Downtown 2025.12.11

Hi Mami,

Thank you so much for this detailed and absolutely fantastic review! We are thrilled to hear about the positive change since your kids joined Felix's Swim Schools.
It is wonderful to know that their progress has been incredible and that you've seen the value in our program structure. That small class size and ability for instructors to provide immediate correction is exactly why we prioritize it!
Creating a comfortable, enjoyable environment is key, and we're delighted to hear your kids now love swimming.
Thank you for choosing us!

Hengameh Khalaj 2025.12.10

     

We are happy and satisfied with your swimming class and all staff are working on it. Thank you

Useful Report

Reply from Felix's Swim School Downtown 2025.12.11

Hi Hengameh,
Thank you so much for this wonderful feedback! We are thrilled to hear that you are happy and satisfied with our swimming classes and that you appreciate the hard work of all our staff.
We truly value your support!

Marie Duong 2025.11.20

     

I attended Felix's adult swimming lessons and progressed quickly. I found the instructors to be well trained and the facility was great

Useful Report

Reply from Felix's Swim School Downtown 2019.02.05

We're glad to hear that you had a positive experience in our adult swimming lessons. Thanks for the positive review. Keep swimming!

Tina Louie 2025.11.15

     

I enrolled my children in Felix lessons for many years and was consistently satisfied until this past season. Most of the instructors we valued left, aside from one who was promoted to manager. The owner moved my child to a different class without consulting me, and when I declined the change, he responded with emails accusing me of harassing staff. I’m not sure what has changed internally, but based on this experience, I would choose the JCC or U of T over returning to Felix.

Useful Report

Reply from Felix's Swim School Downtown 2025.11.16

Hello Tina, thank you for your feedback. The class was adjusted from a high level to an intro to swim team group and you weren’t happy and raised your voice at our staff. We did our best to accommodate but you chose not to continue.

We offered you a refund for the one class, you then requested a refund for all the classes attended, and we even agreed to that in order to resolve the situation.

We appreciate your time with us, but we maintain only a calm and civil approach to resolving issues.

We always try our best and will continue to do so.

Thank you.

Jason Wong 2025.11.01

     

Excellent swim instruction with experienced instructors.

Useful Report

Reply from Felix's Swim School Downtown 2025.11.04

Hi Jason, Thank you for the great feedback! We are thrilled to hear you appreciate your excellent We really value your support!

Kayleigh Arkalgud 2025.10.20

     

A fantastic swim school with really experienced swim instructors.

Useful Report

Reply from Felix's Swim School Downtown 2025.10.23

Hi Kayleigh,
Thank you so much for the wonderful review!
We appreciate your kind words!

Zara Banan 2025.10.04

     

I love what Felix and its tag have done for my kid. They’ve been very professional Their teacher have been amazing They’ve created a little swimmer

Useful Report

Reply from Felix's Swim School Downtown 2025.10.05

Thank you, Zara, for this wonderful review! We are so proud to hear about your child's success. Professionalism and amazing teaching are cornerstones of the Felix Swim Schools experience, and we are delighted that our team has helped create a confident swimmer. We appreciate your support!

Isha Sharma 2025.09.15

     

Super friendly and safe environment, water is clean, facility is overall very nice. They are very accommodating with your schedule as well. I am yet to fully learn to swim freestyl, but for the first time ever, I feel like I will be able to. All coaches are great but Matthew is the best.

Useful Report

Reply from Felix's Swim School Downtown 2025.09.17

Hi Isha,
Thank you so much for this truly wonderful review! We're so happy to hear that you feel our school has a friendly and safe environment, and we really appreciate you noticing.
It means so much to us that you're starting to feel like you'll finally be able to swim freestyle. That moment of confidence is exactly what we hope for every swimmer, and we're thrilled that we could help you find it. We'll be sure to pass along your special thank you to Matthew. We think he's pretty amazing too!

Thanks again for your kind words. We can't wait to see your progress!

Genny N 2025.08.24

     

Useful Report

Reply from Felix's Swim School Downtown 2025.08.24

Hi Genny,

Thank you for the fantastic 5-star rating! We truly appreciate your support and are so glad you had a positive experience at Felix's Swim Schools.

Angela DelZotto 2025.07.25

     

Amazing swim school. Very well-organized. Small class sizes and both my kids have learned so much, quickly. Highly recommend this swim program.

Useful Report

Reply from Felix's Swim School Downtown 2025.07.25

Hi Angela,
Thank you so much for your kind words! We're thrilled to hear that both of your kids are learning and progressing so well. Small class sizes and a structured program are key parts of what we do, and it's wonderful to know it's making a difference. We truly appreciate your recommendation and look forward to seeing your family at the pool!
– The Felix Swim Schools Team 🏊‍♂️💙

Othmane Bennani 2025.07.06

     

Useful Report

Reply from Felix's Swim School Downtown 2025.07.06

Hi Otman,
Thank you for the fantastic 5-star rating! We truly appreciate your support and are delighted you had a positive experience at Felix's Swim Schools.

Ninad Purohit 2025.06.04

     

Useful Report

Reply from Felix's Swim School Downtown 2025.06.08

Hi Ninad,
Thank you for the fantastic 5-star rating! We truly appreciate you taking the time to share your positive experience.

Julie I 2025.05.24

     

Useful Report

Reply from Felix's Swim School Downtown 2025.05.25

Thank you Julie for the review! Keep
Swimming.

Mark Boyle 2025.05.13

     

The staff and instructors at Felix's Swim School have been amazing with my special needs child. They have consistently gone above and beyond my expectations. I would highly recommend them to anyone.

Useful Report

Reply from Felix's Swim School Downtown 2025.05.15

Thank you, Mark. Your kind words truly mean a lot to our team. We’re honored to support your child’s swimming journey and are so glad to hear that our instructors have made a positive impact. Creating an inclusive, supportive environment for every swimmer is at the heart of what we do. Thank you for trusting us and for your heartfelt recommendation! 💙🏊‍♂️

Eleni Gransden 2025.05.08

     

My kids’ teacher is amazing - they have infinitesimal patience and an abundance of teaching skills. My child enjoys swimming with them and has made great improvements. My only concern is that the downtown pool facility has a lot of closures (not within the control of Felix). They do well to offer make-up or reschedule classes.

Useful Report

Reply from Felix's Swim School Downtown 2025.05.04

Hello Eleni,

Thank you for the positive feedback

Unfortunately, the recent closures are beyond our control, as they are directed by the schools we operate out of.

That said, rest assured that no classes ever lost-we always accommodate missed classes with make-up lessons.

Thank you for your understanding and support.

Kate Pyper 2025.05.07

     

Best swim instruction anywhere! If you want your child to learn to swim quickly and skillfully and at the same time be happy and relaxed throughout their lessons, this is the place. The instruction is top notch. The child to teacher ratio is never more than three to one and often just two in the class. If a child appears nervous at first to enter the water the instructors can call over an additional instructor to patiently and skillfully find a way to play with toys at the side of the pool with them until even the most reticent child can’t wait to get in the water and join their class. I cannot say enough about this amazing swim school. Thank you thank you thank you!

Useful Report

Reply from Felix's Swim School Downtown 2025.05.08

Thank you so much, Kate! We’re incredibly grateful for your kind words and support. It means the world to us to know that you value not only the quality of our instruction but also the care and patience our team shows each swimmer. Helping children feel comfortable, confident, and excited to learn is exactly what we strive for every day. We’re so glad your family is part of the Felix Swim Schools community — thank you, thank you, thank you right back! 💙🏊‍♀️👏

Angela Hennessy 2025.05.05

     

Amazing instructors. Very well-organized and can't believe how quickly my kids progressed in their skills. Highly recommend this school.

Useful Report

Reply from Felix's Swim School Downtown 2025.05.05

Thank you so much, Angela! We’re thrilled to hear how quickly your kids are progressing — that’s what we love to see! 😊 Our instructors work hard to create a fun, supportive environment, and your kind words mean a lot to the whole team. We're so happy to have your family with us at Felix Swim Schools. 💙🏊‍♀️🏊‍♂️

Julie Thorne 2025.04.29

     

We have had a great experience at Felix Swim school downtown. Very personal, hands on, experience staff, warm pool.

Useful Report

Reply from Felix's Swim School Downtown 2025.04.30

Thank you so much, Julie! We’re so glad to hear you’ve had a great experience at our downtown location. Our team takes pride in providing a personal, hands-on approach, and we’re happy to know it’s made a difference. Thanks again for your kind words — we look forward to seeing you at the pool! 💙🏊‍♀️