Verified Company
I had a full car inspection done and the service was excellent. They checked the entire vehicle carefully, including the engine, brakes, suspension, tires, battery, and overall condition. Everything was explained clearly and honestly. Very professional, detailed, and trustworthy service. I highly recommend them if you want a complete inspection before buying or maintaining your car.
As always the team at Federal Way Automotive display honesty & integrity. The price is the price and they never try to add on things that aren’t needed. They will let you know what maintenance will be upcoming and give the estimates in writing. I love that they are respectful of my time as well.
I had a leaking electrical connector on my transmission. I called into Federal Way Automotive and they were able to take a look at my truck right away. They confirmed the issue and were able to get parts and schedule the repair quickly. Great experience at a reasonable price. I will definitely be working with their team on any future needs.
I had an outstanding experience at Federal Way Automotive. From start to finish, the service was top-notch. Thomas was incredibly knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to explain everything clearly and made sure I understood what was going on with my vehicle.
What really stood out was the customer service and quick turnaround time. It’s rare these days to find a shop that is both efficient and honest, but Thomas and the team absolutely delivered. The work was completed faster than expected and everything was handled with great attention to detail.
If you’re looking for a trustworthy shop with skilled technicians and exceptional service, I highly recommend Federal Way Automotive. I’ll definitely be coming back for any future automotive needs.