Fay Da Bakery Reviews

WEIXUAN ZHOU 2026.11.08

     

The shorter cashier was rude, impatient, and had a mean expression on her face. Her attitude was completely unprofessional. Also, if the sign clearly states that there is a minimum purchase requirement for credit card payments, why wouldn’t debit cards be accepted either? Nobody wants to walk around carrying a bunch of cash and coins. This was an unnecessarily unpleasant experience. I wouldn’t recommend buying their cakes. The quality is poor, and they don’t taste good at all.

Useful Report

Gustavo Salazar 2026.11.06

     

Useful Report

Shah Newaz 2026.10.24

     

I'm always traveling with family including two younger kids (girls). Finding a place with a decent bathroom is always an amazing thing for me. And, also, just in general when a restaurants bathroom isn't good and clean, I, immediately lose appetite and Interest. Specially for a place that is so busy and super packed and they're generating some serious revenues as they have multiple locations in major neighborhoods throughout the boroughs. This bathroom was super dirty, no tissues no soap and the floor was wet, leaking out of the toilet. In the pictures you can't really tell the wet floors. The food is really good here. I've ate many times, but never really visited the bathroom but after visiting this bathroom this one time I definitely have a different opinion because these employees are also using the bathroom. I'm coming out without washing their hands.

Useful Report

Jason Tu 2026.10.10

     

I bought an iced coffee from here on the way into the city, and they included milk by default. When I noticed that, I told them I didn't want milk, so they redid my order. Later while drinking my coffee on the subway, I noticed that the iced coffee had sugar added, which I also didn't want. I just wanted a black iced coffee, without the milk or sugar. I have a chronic illness (type one diabetes) that makes unaccounted-for sugar consumption extremely dangerous, since my blood sugar will spike to high heavens without taking some medication first. So a half-hour after finishing my coffee, I noticed my blood sugar spiking extremely high. That completely derailed my morning, and I had to take my medication late, then walk around the block for a solid 30 minutes to get my blood sugar back under control. The coffee was otherwise tasty and the caffeine perked me up, but the default of opting to add milk and sugar is completely terrible. Maybe it's just a Chinese bakery convention, but I'd think that you'd always ask about adding milk/sugar first. 1/5 stars for service. 5/5 stars for everything else. The bakery seems like a lovely place with sweets, and a nice place to sit and relax for the morning.

Useful Report

Isaac Carmignani 2026.10.05

     

Everything here is good, but I love their steamed buns. The pork buns in particular.

Useful Report

Betty Cheung 2026.09.14

     

Useful Report

Jian Tan 2026.09.06

     

Last few bastions of affordable food around Austin Street. The lotus leaf wrap is great and is easily missed cause it's in the heated box at the payment counter. Be sure to try it

Useful Report

Jasmine 2026.09.03

     

They are always quick and efficient! All the breads are so yummy even the sandwiches. I love stopping by to get a quick breakfast before school.

Useful Report

Lakshita Mehra 2026.08.16

     

⭐⭐⭐⭐⭐ I absolutely loved the cake! 🎂❤️ It was so fresh, soft, and delicious. The fruits tasted really fresh, and the cake had the perfect balance of sweetness—not too much, just perfect! 🍓🍰 You could really taste the quality and freshness in every bite. It made my mom’s birthday extra special. 🥹💗 I’m so happy I ordered from this bakery, and I would definitely recommend it to anyone looking for a fresh, soft, and yummy cake! 💕

Useful Report

Manon Sarker joy 2026.08.06

     

I never tried any cakes from here. I ordered mango mousse. it was on average.

Useful Report

K G 2026.07.01

     

The staff truly deserve a raise. I can clearly see how much busier the bakery gets during the summer, plus many of us. Even during the rush, they work incredibly hard preparing a wide variety of drinks while maintaining excellent customer service. They are always friendly, patient, and efficient, making every visit enjoyable.

Useful Report

Jenny Chen 2026.06.23

     

Useful Report

Fa Lee 2026.05.25

     

我是大约十年的客人了，每天早上七点多就到了这店，＇一杯咖啡和世界日報真是每限的享受，尤是是大约 7.30 分那位女做包師父新觧出来的面包真是美味，贊，如果她体息的时候另外一位師父就没有那麼好吃了，几位前台姐姐都ok 啦 ，飛達每天都倍伴着我 ，总结耒講 而現今生活水平飛達包点的價錢都可以了，一 般我们退体人士都可认消费了，

Useful Report

Mystic “Mystystar” Falls 2026.05.15

     

Definitely being a bit harsh on the rating, but I was put out by how high this place averages. I got a 糯米鸡(not sure what they called it in store, but it’s the lotus leaf wrapped item), egg tart, taro puff, and cold soy milk (ran out of hot). I would’ve given 3 or 4 stars from having soy milk alone, especially since they keep it unsweetened. Pretty hard to find where I live and the one positive takeaway. As of writing i haven’t tried the taro puff but their egg tart doesn’t really have the custardy taste of an (imo) authentic egg tart (regardless of chinese or portuguese). Probably the worst I’ve had sadly. The 糯米鸡 clearly was frozen previously and wasn’t thoroughly cooked. The rice grains were still hard but the other stuff (mushroom, chicken, etc) was just weirdly mushy. Some parts in general just tasted off. Got about halfway through since I don’t like wasting food but I couldn’t stomach the rest of it. I usually don’t dock points for mediocre service (as long as it’s not malicious). The lady was quite brisk and basically told me to “just look/read” when I asked a few questions (where they had the egg tarts & what else was in the lotus leaf thing). I wouldn’t mind the attitude if the food was good but I think combined with everything else, I’m not a fan. Luckily the total came out to be just $12.95 so I don’t feel like I’ve wasted too much.

Useful Report

Ali Akbar Meghjani 2026.05.13

     

My wife went to take a coffee and pastries and she had a couple of questions regarding the incrediants which she is allergic to which they didn't answer and were very rude with her. And they say if you wanna take you can take or else leave. And they totally ignored her. We pay you guys to have food and if you have this kind of customer service trust me you are going to lose the business. Even the taste of the coffee and pastries was not atall good. I don't recommend people to go there and I request the owner to make sure to hire a good staff which value the customer. Doesn't matter if someone is a customer with big or small order., a small order person will give you a bigger order if you treat the customers well. Martha's is 1000 times better than you guys u know it's not because of taste., it's also because of customer service., you need to improve not only on your taste., but also on your customer service and you should have minimum etticates to talk with your customer and treat your customer as a king or queen. Not as a slave. I would not suggest any one neither am I going to go for the second time. This was my first and last visit. I am attaching pictures. You can see a review of my wife also with the same pictures. Even I was the witness to that. So I am attaching the same pictures so that you can't say its fake or hate review. It's an honest review and opinion for this store!

Useful Report

Shiba alina Sheikh 2026.05.13

     

They don't have minimum etticates to talk., the coffee and cakes which I took was the worst I have ever had. If we ask questions they talk rudely. No respect is given to the customer. This was my first and last visit to this store. And I am a genuine customer will attach a picture below so that you can get to know it's not a revenge., hate or fake customer review.

Useful Report

Lindsey 2026.05.10

     

Useful Report

M “M” G 2026.05.08

     

Useful Report

Aaron Lin 2026.04.25

     

A full strand of hair was embedded in the bread and had to be pulled out—this is unacceptable and a serious sanitation issue. Store manager refused to take any action.

Useful Report

Eric Helferich 2026.04.24

     

There are bakeries… and then there are dangerous bakeries — the kind where you walk in for coffee and somehow leave with half the display case. That’s exactly what happened at Fay Da Bakery. This place is a Chinese bakery gem packed with cakes, cookies, breads, and specialty drinks — basically a playground for anyone who takes carbs seriously. And once you step inside… good luck showing restraint. 😄 First move? Black iced coffee. ☕ Smooth. Bold. Perfectly brewed. Not sour. Not bitter. Just strong enough to wake up your ancestors. Then came the Egg Tarts 🥧 Golden, flaky, creamy… the kind of pastry that makes you pause mid-bite and nod like you just made a great life decision. Next up… Fish Sandwich 🐟 Small? Yes. Packed with flavor? Absolutely. Proof that size doesn’t matter when taste shows up. Then I saw it… Japanese Matcha Green Cheesecake 🍰 Game over. Rich, smooth, and just the right amount of matcha. This one quietly steals the show. But I wasn’t done yet… Egg & Ham Sandwich 🍳🥪 Also small… also ridiculously tasty. This place doesn’t miss. The atmosphere? Calm, welcoming, and full of personality. The staff? Friendly, warm, and genuinely happy to be there — which makes the experience even better. This isn’t just a bakery… It’s a treasure in Forest Hills. Walk in for coffee… Walk out with a full bag and zero regrets. Because at Fay Da Bakery… discipline goes out the window — and flavor walks in. 😎🥐

Useful Report