Wow! Amazing professional service! I don’t think I’ve ever been to a cleaner, quicker, or more attentive urgent care clinic than Fast Aid Urgent Care Clinic!!! The lobby was very well maintained and clean. The receptionist/Nurse was very polite and helpful getting me registered and checked in with vitals. The provider was also very polite and professional and took time to explain everything! I will definitely be coming back to this location for future urgent care needs!
I came in for some serious herniated disc pain and they gave information that I needed to know about how my herniated discs have probably gotten worse due to the symptoms I was experiencing. I saw Oscar and Casey and I have to say, they were both absolutely amazing. I have never met such kind and caring people in a while and I’m so thankful they were the people I saw today. I recommend Oscar and Casey to anyone that needs to be heard and truly seen at your visit. They were very fast and efficient with their care but they made sure that I was okay through it all. When Oscar gave me the injection, that was the first time I didn’t feel a needle enter my body. Amazing people and an amazing clinic, I highly recommend to anyone needing urgent care! I hope to see them again sometime.
When I can’t get in with our regular Dr we head here to get prompt care with great customer service. The entire staff is friendly and accommodating. I’ve been to other “urgent” care facilities and this one is top tier🫰🏼.
Fast Aid is right. I was in and out of the office within 15 minutes. I was seen by a provider Yolanda who was compassionate and kind. Nurse Karri was also great in providing a focused exam to address my medical issue. Thank you Fast Aid Urgent Care.
Reply from Fast Aid UC1
Hey Taniqua! Thank you for the 5-star review! We are thrilled to hear that our team provided quick, compassionate care - I will share your kind words with everyone! We are here for you whenever you need us!
Called and spoke with Oscar. We arrived. Welcomed. Fast on the paperwork.
Back in the back the back the Tech was very personable and professional. This location will without a doubt become our "go to location". Keep up the great job!!!
Reply from Fast Aid UC1
Well thanks so much for that. We feel we have the best staff and the work hard everyday.
The doctor was amazing! I was so worried about traveling under the weather and I appreciated he was so empathetic and helpful. I’ve had to come here a few times. They are always friendly and fast.
Reply from Fast Aid UC1
Thank you so much, Maria! We're glad we could provide empathetic and helpful care. We truly appreciate your continued trust in us!
The doctor, was very friendly, knowledgeable, and helpful in my diagnosis and recommendations for continued relief. The staff were friendly and professional. The check-in system is very efficient, and the facility is clean and inviting. I had a positive experience and would highly recommend this urgent care.
Reply from Fast Aid UC1
Hey Tiffany,
Thanks so much for kind words. We do try our best daily to provide great care to our patient's. We really appreciate the review.
Thanks so much for kind words. We do try our best daily to provide great care to our patient's. We really appreciate the review.
Fast Aid Urgent Care is the best urgent care I have ever been to. Your staff are caring, kind, and patient. I live in Bandera County and I drive to you because you're so good.
Reply from Fast Aid UC1
Thank you so much, Christina! We truly appreciate your kind words and are honored you make the drive to see us. We look forward to caring for you again!