Verified Company
we called Family Air Experts to get a quote on our air conditioning system ductwork cleaning. Nathan came out after only a couple of hours and took time explaining the procedure. We ended up ordering an air cleaning system. Rodrigo came and installed the system and did an initial maintenance on our AC unit. Both men were very professional. I would definitely recommend this service.
I called this company to replace an AC/Heater. They came out the same day. The representative, Dalton, gave me every option that he could come up with. I was so happy with their service and felt like they were trying their best to please me and work with me. I would highly recommended you using them They give the best customer service and bring all of their experience to the table for the situation!! I would give them more stars if I could!!
Reply from Family Air Experts
2026.01.28
Angelique, thank you so much for the kind words and for sharing your experience. We’re glad we could get out to you quickly and that Dalton was able to walk you through all of your options and work with you to find the best solution. We truly appreciate your trust in Family Air Experts and your recommendation. It means a lot to our team.
Very helpful when I called at 6:40 PM and was ready to come and service my ac right then. I said that it’s fine until the next day, just wanted to get service then. Bo (service tech)came on time and the professionalism that he displayed was genuine. Explained everything from beginning to end and I would highly recommend them.
Reply from Family Air Experts
2026.01.28
Tom, thank you for taking the time to leave us such a thoughtful review. We’re glad we could be responsive when you called and that Bo took great care of you during your visit. We appreciate you recognizing his professionalism and communication. Thanks again for trusting Family Air Experts and for the recommendation.
Family Air experts never let me down! I experienced a leak today and called for help. I spoke with a rep that had techs arrive at my home within the hour. Not only was their service fast but they explained everything to me and fixed the problem fast. I love these guys, thank you so much😊 highly recommended.
Reply from Family Air Experts
2024.11.30
Thank you, Kia! 🌟 We’re thrilled to hear you had such a great experience with Family Air Experts! Timely, friendly, and knowledgeable service is what we strive for, and we’re so glad we could help with your new install. Your kind words and referrals mean the world to us. Enjoy your new system, and thank you for trusting us! 😊💙
Prompt acknowledgement of phone call on a Saturday morning. Scotty arrived shortly after I called. He was professional, kind, and efficient. He had our system back up and running in no time. Thank you Scotty!
Reply from Family Air Experts
2026.01.17
Brian, thank you for taking the time to share your experience. We’re glad Scotty was able to respond quickly on a Saturday morning and get your system back up and running. We appreciate your kind words and your trust in Family Air Experts.
As always, they provided excellent service. They were responsive to the call, quick to dispatch a technician (Scotty), and delivered a quality repair at a fair and reasonable cost.
Reply from Family Air Experts
2026.01.17
Thank you for taking the time to share this! We’re happy to hear our team was responsive and that Scotty delivered a quality repair at a fair cost. We appreciate your continued support.
If you have not firsthand done, business with this company then you are missing out.
My air conditioner was struggling to keep my house at 80° last week when it was really hot out.
I called Nathan to make an appointment. He worked with my schedule and he gave me an exact time that the technician would be there. Not a large window that I would have to sit around and wait half the day to see someone.
The tech was actually 20 minutes ahead of schedule, which worked out great for me so I could get my day started!
Communication was perfect and Dalton was happy to save me money. My AC unit is 10 years old and he did not try to sell me a new unit simply cleaned both units, checked the line pressures had to add some freon and change a weak capacitor.
He told me I shouldget a couple more more years out of it.!!!!
Thank you Family Air Experts
You have a customer for life!
Reply from Family Air Experts
2024.08.16
Thank you, Stacy! We're so glad we could help get your AC back on track during the heatwave. It's wonderful to hear that Nathan and Dalton provided excellent service and clear communication, and we're happy that everything worked out with your schedule. We believe in honest, cost-effective solutions, and we're thrilled to have earned your trust. Thank you for choosing Family Air Experts—we're here for you anytime!
I have been using Family Air Experts for a couple of years. We bought a new a.c. from them and have been very pleased with it and with them. Their technicians are well mannered, honest, knowledgeable, efficient and personable. I highly recommend them to everyone.
Reply from Family Air Experts
2026.01.08
Thank you Margaret! We appreciate your continued loyalty and positive review! We are proud to have earned your trust!
This company is honest and professional and I would highly recommend them. Dalton is very knowledgeable is this field.
Reply from Family Air Experts
2026.01.06
Thank you, Randy! We appreciate you taking the time to leave a review and for the opportunity to provide a quote. Dalton is always happy to answer questions and walk through options. Whenever you’re ready, we’ll be here to help.
Outstanding service! I called on a Sunday after hours and they still took my information and checked to see if I had a warranty. First thing the next morning I got a call with good news, and they came straight to my house and fixed my AC quickly. Professional, honest, and reliable. Highly recommend!
Reply from Family Air Experts
2026.01.06
Thank you, Rayan! We really appreciate the 5-star review ⭐⭐⭐⭐⭐
We’re glad we could help you in Port Saint Lucie, from taking your call after hours to checking the warranty and getting your AC repaired quickly the next morning. Providing professional, honest, and reliable service is always our goal.
Thanks again for trusting Family Air Experts—we truly appreciate the recommendation!
We’re glad we could help you in Port Saint Lucie, from taking your call after hours to checking the warranty and getting your AC repaired quickly the next morning. Providing professional, honest, and reliable service is always our goal.
Thanks again for trusting Family Air Experts—we truly appreciate the recommendation!