Family Air Experts Reviews

Philip Mauri 2026.09.04

     

My wife and I were very pleased with the professionalism and promptness of the technician who explained everything in detail in addition to answering all of our questions. He was very personable and knowledgeable. We highly recommend utilizing their services for your air conditioning needs.

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Reply from Family Air Experts 2026.09.04

Philip, we really appreciate this 5-star review and your kind words about Dalton. We’re glad he was prompt, professional, and able to explain everything clearly while taking the time to answer your questions during your new AC estimate in Port St. Lucie. Choosing a new air conditioning system is a big decision, so it means a lot to hear that the professionalism, communication, and knowledge stood out while you and your wife are reviewing your options. Thank you again for considering Family Air Experts for your new Lennox AC installation. We’re here and ready to help whenever you decide how you’d like to move forward.

Mary Mancini 2026.09.03

     

Dalton from Family Air Experts did a great job!

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Reply from Family Air Experts 2026.09.04

Mary, we really appreciate the 5-star review and your kind words about Dalton. We’re glad he was able to take care of your AC service in Fort Pierce, inspect the older R-22 system, and clearly explain what he found without pressure. It’s great to hear Dalton did a great job while helping identify the refrigerant leak and walking you through the repair versus replacement options so you could make the best decision for your home. Thank you again for trusting Family Air Experts with your air conditioning service.

Gia Cioffi 2026.09.02

     

Wesley repaired my A/C today. He was very respectful, thorough and considerate. I highly recommend using him and the company for future needs. Excellent service. Thank you Wesley 🙂

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Reply from Family Air Experts 2026.09.04

Gia, we really appreciate the 5-star review and your kind words. We’re glad our team was able to help with your AC repair and that the service felt respectful, thorough, and considerate from start to finish. Thank you for recommending Family Air Experts, and we’re grateful for the opportunity to help keep your home comfortable.

Tim Arnold 2026.09.02

     

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Reply from Family Air Experts 2026.09.02

Tim, we really appreciate the 5-star rating and your trust in Family Air Experts. We’re glad Nathan was able to take care of your AC service in Vista Del Lago in Stuart, near North River Shores and the Jensen Beach Mall, and get your system cooling and draining properly again. It’s great to know the clogged drain line and float switch issue were handled, the drain system was cleared and treated, and everything was checked over so your AC could get back to operating the way it should. Thank you again for choosing us, and welcome to the Family Favorite Club maintenance plan!

Alexandria Gretz 2026.09.02

     

Scotty was great. He was very friendly, knowledgeable, and made sure everything was taken care of. Really appreciate It.

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Reply from Family Air Experts 2026.09.02

Alexandria, we’re so glad to hear Scotty took great care of you and appreciate the 5-star review. After the storm came through, we know it can be frustrating when the air handler is running but the condenser will not come on, so it’s great that Scotty was able to check the system over, restore operation, and get your AC cooling and draining properly again. We’re glad his friendly, knowledgeable service stood out while he verified the refrigerant pressures and added the refrigerant needed to bring the system back within specifications. Thank you again for trusting Family Air Experts with your AC service in Okeechobee.

Cathy Mazur 2026.08.29

     

I called Family Air Experts and before you knew it they were at my door. Bo has a great personality, cordial. Than you so much Bo. Highly recommend.

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Reply from Family Air Experts 2026.08.31

Cathy, we’re so grateful for this 5-star review and your recommendation. We know it’s frustrating when the system will not turn on, especially after storms, so it’s great to hear Bo was able to get to your home quickly in the Sandhill Shores area of Fort Pierce and get everything back up and running. We’re glad his personality, professionalism, and communication stood out while he replaced the thermostat, corrected the low-voltage issue, and verified the system was operating properly before he left. Thank you again for trusting Family Air Experts with your after-hours AC service.

Joey Arcay 2026.08.25

     

Dalton came by to give us an estimate for a new AC system. He took the time to really look at everything and give us an estimate that fit our needs. You can tell they stand behind their work. I still have a few estimates to receive but as far as first impressions go, 10/10 thus far. I will update review if we decide to do the install.

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Reply from Family Air Experts 2026.08.31

Joey, we really appreciate this 5-star review and your kind words about Dalton. We’re glad he took the time to thoroughly look over your system, listen to what you needed, and put together a new AC installation estimate that fit your home instead of just giving a quick one-size-fits-all quote. It’s great to hear that our honest approach and attention to detail stood out during your estimate in the Palm City area. Thank you for considering Family Air Experts for your new Lennox AC system, and we’d be honored to help if you decide to move forward with the installation.

Judith cerreto 2026.08.25

     

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Reply from Family Air Experts 2026.08.31

Judith, we really appreciate the 5-star rating and your continued trust in Family Air Experts. We’re glad Scotty was able to take care of your routine AC maintenance in the Golden Ponds area of Fort Pierce and confirm your system is clean, cooling properly, and in good working condition. It’s great to know the drain pan and drain line were cleared and treated so your system can keep draining the way it should. Thank you again for choosing us to help keep your home comfortable.

Shane Capers 2026.08.24

     

Scotty Shiver came by and took a quick peek at everything and had my unit back up in no time. Gave me an honest breakdown and threw in a little extra work to make it worth my money. Thanks Scotty!

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Reply from Family Air Experts 2026.08.25

Shane, we really appreciate this 5-star review and your kind words about Scotty. We’re glad he was able to give you an honest breakdown, explain what was going on, and get your AC back up quickly in Port St. Lucie. It’s great to hear Scotty’s extra effort stood out while he checked the full system, got everything cooling properly again, and cleared the drain system to help prevent another issue. Thank you for trusting Family Air Experts with your AC service, and we’re glad the visit felt worth it from start to finish.

Wilson Torres 2026.08.23

     

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Reply from Family Air Experts 2026.08.24

Wilson, we really appreciate the 5-star rating and your trust in Family Air Experts. We’re glad Scotty was able to take care of your AC service in southwest Port St. Lucie and get your system cooling properly again. It’s great to know he found the failed dual-run capacitor, completed the repair, checked the refrigerant pressures and temperature split, and made sure the system was cooling and draining the way it should before leaving. Thank you again for choosing us for your air conditioning repair, and we’re here whenever you need us.

Jennifer Eitel 2026.08.23

     

Great experience. They came out within two hours and fixed the issue very quickly. The technician was respectful and explained everything easily. I will definitely use them again.

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Reply from Family Air Experts 2026.08.24

Jennifer, we really appreciate the 5-star review and your kind words about our technician. We’re glad Rodrigo was able to get out within two hours for your weekend AC service in the North Shore Boulevard area of Port St. Lucie, explain everything clearly, and get your system cooling again quickly. It’s great to hear he handled the repair respectfully while replacing the failed capacitor, checking the system performance, and making sure everything was operating within manufacturer specifications before he left. Thank you again for trusting Family Air Experts, and we’ll be happy to help whenever you need AC service in Port St. Lucie.

Wendy Maxwell 2026.08.21

     

I would give Bo ten stars if I could! He's a lifesaver! He was prompt, professional, kind and trustworthy! I'd recommend him and Family Air to everyone! Thank you Bo!!! My home is cool again!!

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Reply from Family Air Experts 2026.08.24

Wendy, we’re so grateful for this incredible 5-star review and your kind words about Bo. We know how frustrating it is when your home is hot and the AC will not cool, so it’s wonderful to hear Bo was prompt, professional, kind, and able to get the system running again in the Gator Trace area of Fort Pierce. We’re glad he could quickly identify that the humidistat had been switched off, get it returned to the proper setting, and verify the system was operating correctly so your home was cool again. Thank you for recommending Family Air Experts, and welcome to the Family Favorite Maintenance Program. We’re happy to help keep your system cared for moving forward.

Melissa Dobbins 2026.08.20

     

Thank you Family Air! Rodrigo & Matthew did a great job. They were so friendly and worked hard to make sure my AC is running properly.

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Reply from Family Air Experts 2026.08.21

Melissa, we really appreciate your 5-star review and your continued trust in Family Air Experts. We’re glad Rodrigo and Matthew were able to take care of your HVAC maintenance in the Indian River Estates area of Fort Pierce and keep your system operating properly. It’s great to know they were able to clean and treat the drain line, check the refrigerant pressures and capacitor, rinse the condenser coil, and confirm everything was cooling as expected. Thank you again for choosing us for your routine annual AC maintenance and for letting our team help keep your home comfortable.

Kathy Wentz 2026.08.18

     

We had a fantastic experience with Family Air Experts! I called shortly after 7am this morning because our unit stopped working. Our technician, Bo, was out by lunch and fixed the issue and our bill was MUCH less than we expected. Communication was excellent, everyone was friendly and it was a wonderful experience.

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Reply from Family Air Experts 2026.08.20

Kathy, we really appreciate this wonderful 5-star review and your kind words about Bo and our team. We know how stressful it is when your unit stops working first thing in the morning, so it’s great to hear Bo was able to get out to your home in the SE Floresta Drive area of Port St. Lucie by lunch, diagnose the faulty capacitor, and get your AC cooling properly again. We’re also glad the communication, friendly service, and fair pricing made the experience a good one from start to finish. Thank you again for trusting Family Air Experts with your AC repair.

Mario Barajas 2026.08.18

     

Happy Customer We had both Nathan and Dalton from Family Air Experts out to our home in Palm Bay after dealing with a sneaky refrigerant leak that ended up being somewhere deeper in the lineset. After checking the exposed refrigerant lines and coil, we decided replacing the lineset was the best way to get the issue taken care of for good so I wouldn't keep losing refrigerant and have poor cooling every few months. Rodrigo and Matthew came out today to do the replacement and were great. I got a courtesy text and call before they arrived, which I really appreciated. My wife was home with our two babies while they were working, and they recommended turning the thermostat down ahead of service so my family wouldn't get hot for the hour the unit would be down. Both guys were respectful, friendly, and knowledgeable about what needed to be done and got it done as efficiently as possible. Really appreciate how easy they made the whole thing. Definitely nice having an HVAC company you can feel comfortable having in your home. Would absolutely recommend Family Air Experts!
Date of experience: 18 August, 2026

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Mario B. 2026.08.18

     

Verified

We had both Nathan and Dalton from Family Air Experts out to our home in Palm Bay after dealing with a sneaky refrigerant leak that ended up being somewhere deeper in the lineset. After checking the exposed refrigerant lines and coil, we decided replacing the lineset was the best way to get the issue taken care of for good so I wouldn't keep losing refrigerant and have poor cooling every few months. Rodrigo and Matthew came out today to do the replacement and were great. I got a courtesy text and call before they arrived, which I really appreciated. My wife was home with our two babies while they were working, and they recommended turning the thermostat down ahead of service so my family wouldn't get hot for the hour the unit would be down. Both guys were respectful, friendly, and knowledgeable about what needed to be done and got it done as efficiently as possible. Really appreciate how easy they made the whole thing. Definitely nice having an HVAC company you can feel comfortable having in your home. Would absolutely recommend Family Air Experts!

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Jeffrey Neikirk 2026.08.17

     

Woke up with a warm house and will be going to bed with the ac blowing cold. Bo came out and very quickly diagnosed the issue and fixed it, Thank You for the great service

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Reply from Family Air Experts 2026.08.18

Jeffrey, we really appreciate the 5-star review and are glad Bo was able to get your AC blowing cold again before the day was over. Waking up to a warm house is never fun, so it’s great to hear he was able to get out quickly, diagnose the failed capacitor, complete the repair, and confirm your system was cooling properly again. Thank you for trusting Family Air Experts with your AC service in the Indian River Estates area of Fort Pierce. We’re always happy to help keep your home comfortable.

W.A. 2026.08.17

     

Rodrigo was prompt, courteous and professional. He had the problem solved and our A/C back online in less than 40 minutes. Diagnosed and replaced a bad capacitor for a fair price. The online reservation system is quick and easy to use. It even tracks the technician's location as they approach prior to your service call.

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Reply from Family Air Experts 2026.08.17

Walter, we really appreciate the 5-star review and your kind words about Rodrigo. We’re glad he was prompt, courteous, and professional while getting your AC back online quickly in Port St. Lucie. It’s great to hear he was able to diagnose the failed capacitor, complete the repair at a fair price, and verify the system was cooling properly again in less than 40 minutes. We’re also glad the online scheduling and technician tracking made the service experience easier from start to finish. Thank you again for trusting Family Air Experts with your AC repair.

April Scott 2026.08.17

     

We called Family Air Experts and they were here within the hour on a Sunday. My house was 90°. Scotty came out. Got it going. He was amazing and I just wanna thank Family Air Experts for their prompt service. I now have a maintenance plan. They’re gonna come out every six months and keep me going.

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Reply from Family Air Experts 2026.08.17

April, we’re so grateful for this 5-star review and your kind words about Scotty. We know having your house hit 90° on a Sunday is stressful, so it’s great to hear Scotty was able to get there quickly, diagnose the failed capacitor, and get your AC cooling and draining properly again. We’re also glad he was able to improve the system’s performance by rinsing the condenser coil and checking everything over before wrapping up. Thank you for trusting Family Air Experts with your AC repair in Fort Pierce, and welcome to the Family Favorite Club maintenance plan. We’re happy to help keep your system running strong every six months.

Doug Blackmon 2026.08.14

     

Bo was very prompt, courteous and knowledgeable! Great service !

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Reply from Family Air Experts 2026.08.17

Doug, we really appreciate the 5-star review and your kind words about Bo. We’re glad he was prompt, courteous, and knowledgeable while taking care of your AC service in northwest Port St. Lucie. It’s great to hear his service stood out while he diagnosed the failed defrost control board and helped get the repair moving so your system can operate properly in both heating and cooling modes. Thank you again for trusting Family Air Experts with your HVAC service.