Family Air Experts

Family Air Experts Reviews

Excellent rating
     
5.0 | 251 reviews
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Family Air Experts
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5.0

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Shane Bland
Shane Bland 2026.05.11
     
I've trusted Nathan and his crew for years. I value honesty and I've found several other service companies to be otherwise. Family has always done the job correctly while offering options. You can't go wrong with this crew .
Chris Mac
Chris Mac 2026.05.11
     
Dalton was amazing. Above expectations, exceedingly honest and fair. Highly recommend
Peggy
Peggy 2026.05.11
     
Rodrigo and Matthew was great very professional and knew immediately what was the issue was and fixed it in a timely manner thank you both.
Reply from Family Air Experts 2026.05.11
Peggy, thank you so much for the 5-star review and for trusting Family Air Experts for your AC repair in the Crosstown & St Lucie River area of Port St. Lucie. We’re glad Rodrigo and Matthew were able to quickly diagnose the failed capacitor and damaged compressor wire, make the repair, and get your system cooling properly again. It means a lot to hear that they were professional, timely, and knew exactly how to handle the issue. We truly appreciate your kind words and are here whenever you need air conditioning service in Port St. Lucie.
Darren Teets
Darren Teets 2026.05.09
     
Reply from Family Air Experts 2026.05.11
Darren, thank you so much for the 5-star review and for trusting Family Air Experts for your dryer vent cleaning in the Torino area of Port St. Lucie. We’re glad Rodrigo was able to clean out the vent line, remove the lint and debris buildup, and verify proper airflow once the service was complete. Taking care of those details helps your dryer run more efficiently and keeps your home safer. We truly appreciate your support and are here whenever you need dryer vent service or any other AC services in Port St. Lucie.
Tammy PEREZ
Tammy PEREZ 2026.05.08
     
My ac went out at my business two days ago. I have been waiting for our ac company to come service. Posted on our social media looking for someone and our customers recommended that I call Family Air experts. At first I was like wait it’s Friday who is going to come out? Well they did. Within the hour someone was at our bakery and we are cooling off. Thank you! Highly recommended:) Just in time to bake all our treats for Mothers Day
Reply from Family Air Experts 2026.05.08
Tammy, thank you so much for the amazing 5-star review and for trusting Family Air Experts with your bakery’s AC service in the St. Lucie West area of Port St. Lucie. We’re so glad Bo was able to get out quickly, diagnose the failed blower motor on the rooftop unit, replace it, and get your business cooling again. We know how important reliable air conditioning is for a bakery, especially right before Mother’s Day. It means a lot that your customers recommended us, and we’re grateful we could help keep Small Cakes comfortable and ready for all those treats.
Al Doucette
Al Doucette 2026.05.07
     
They.are excellent. The technician was totally qualified to do his job. And he was very nice.
Reply from Family Air Experts 2026.05.07
Al, thank you so much for the 5-star review and for trusting Family Air Experts. We’re glad our technician provided excellent service and made a great impression with his knowledge and professionalism. We always want you to feel confident that the person working on your home is qualified, friendly, and focused on doing the job right. We truly appreciate your kind words and are here whenever you need AC service again.
Alex Martinez
Alex Martinez 2026.05.06
     
5th time I’ve used the Company. Prompt, no BS, they get it done, fair price! Scott and Dalton are great!
Reply from Family Air Experts 2026.05.07
Alex, thank you so much for the 5-star review and for continuing to trust Family Air Experts for your AC service in the St. Lucie West area of Port St. Lucie. We’re glad Scotty and Dalton have continued to provide prompt, straightforward service at a fair price. On this visit, Scotty was able to locate the refrigerant issue, discuss your repair and replacement options, recharge the system to restore cooling, and clear the drain line while he was there. We truly appreciate your continued support and are always here when you need air conditioning service in Port St. Lucie.
Lori Mann
Lori Mann 2026.05.06
     
Quick, efficient, and friendly service.
Reply from Family Air Experts 2026.05.06
Lori, thank you so much for the 5-star review and for trusting Family Air Experts for your AC service in Fort Pierce near the White City area. We’re glad Nathan was able to quickly clear the backed-up condensate drain line, restore proper drainage, and get your system running the way it should. We appreciate you highlighting the quick, efficient, and friendly service, because that is exactly the kind of experience we want you to have in your home. Thank you again for choosing us for your air conditioning service in Fort Pierce.
Carla King
Carla King 2026.05.06
     
Great staff and on time and does a great job.
Reply from Family Air Experts 2026.05.06
Carla, thank you so much for the 5-star review and for trusting Family Air Experts for your AC maintenance in the Gator Trace area of Fort Pierce. We’re glad Bo was on time, took great care of your system, and got everything checked over and running properly during your preventive maintenance visit. We work hard to make every visit smooth, thorough, and helpful so you can feel confident about how your system is performing. We truly appreciate your support and look forward to helping with your air conditioning maintenance in Fort Pierce anytime you need us.
Ashley Wood-Carlton
Ashley Wood-Carlton 2026.05.05
     
We recently switched to Family Air, and I cannot say enough great things about them. We had an emergency situation, and they were at our office within 30 minutes—talk about incredible service! They quickly fixed the issue and truly went above and beyond. Their customer service is outstanding, and it’s clear they genuinely care about their customers. Even today, they stopped by just to check the system again and make sure everything was still running perfectly. That level of follow-up is rare and so appreciated. Family-owned and it shows—they truly treat you like family. If you’re looking for a reliable, responsive, and trustworthy AC company, I highly recommend Family Air Experts!
Reply from Family Air Experts 2026.05.05
Ashley, thank you so much for the amazing 5-star review and for trusting Family Air Experts with your office in Fort Pierce near Downtown and South 25th Street. We’re so glad our team, Scotty, Bo, and Dalton, could respond quickly, fix the issue, and then follow back up to make sure everything was still running the way it should. That kind of responsiveness and follow-through is exactly what we aim for, especially when your business is dealing with an HVAC emergency. We truly appreciate your kind words about Scotty and the team, and we’re grateful to be your trusted commercial AC company in Fort Pierce.
Grace Baran
Grace Baran 2026.05.02
     
After waiting weeks for another company to get back to us (and then quoting us thousands for a repair), we decided to get a second opinion — and I’m so glad we did. Bo came out the very next morning, did a thorough inspection, and immediately identified a serious issue (including mold in the unit) that the other company completely missed. He was honest, professional, and helped us understand that replacing the unit was the safer and smarter option. Within hours, Bo was back with his team (Matthew and Rodrigo), and they had a brand new unit installed the SAME DAY. The entire team was incredibly kind, respectful of our home, and very professional. Fair pricing, fast service, and a team that truly knows what they’re doing. We’re so thankful we found them — 5 stars all the way!
Reply from Family Air Experts 2026.05.04
Grace, thank you so much for the incredibly thoughtful 5-star review and for trusting Family Air Experts for your AC replacement. We’re so glad Bo was able to give you an honest second opinion, thoroughly inspect the system, and help you weigh the bigger picture, including the repair cost, replacement value, mold concerns, and long-term performance for your home. That is exactly how we believe service should be done: taking the time to recommend the solution that truly makes the most sense for your needs. We’re also proud we could keep things moving quickly and smoothly, with Matthew and Rodrigo able to get your new Lennox system installed the same day and treat your home with the care and professionalism you deserved. Thank you again for choosing us for your air conditioning installation and indoor air quality solution.
Ashley Miller
Ashley Miller 2026.04.30
     
The tech was on time, very friendly, and knowledgeable. He took his time and explained everything we needed to know.
Reply from Family Air Experts 2026.04.30
Ashley, thank you so much for the 5-star review and for trusting Family Air Experts for your indoor air quality service. We’re glad Bo was on time, friendly, knowledgeable, and took the time to explain everything clearly while installing your Reme Halo system. We believe in making sure you feel informed and comfortable with the work being done in your home, not just getting the job finished. We truly appreciate your support and are here whenever you need indoor air quality or air duct cleaning service.
Edwin Zitovsky
Edwin Zitovsky 2026.04.28
     
Dalton was knowledgable and honest, their prices are fair and I would highly recommend them. They are always prompt and come the next day. Have been using them for 3 years
Reply from Family Air Experts 2025.11.17
Edwin, thank you so much for the great review! We’re glad Dalton took good care of you with honest, knowledgeable service. We work hard to keep our pricing fair and transparent, and we truly appreciate your recommendation. Thank you for choosing Family Air Experts! 🙌

#FamilyAirExperts #YourFavoriteACGuy
Anna Derosa
Anna Derosa 2026.04.28
     
I was very pleased with the quick and reliable service that was provided. Rodriguez was very knowledgeable and helpful answering any questions or concerns I had. Thank you
Reply from Family Air Experts 2026.04.28
Anna, thank you so much for the 5-star review and for trusting Family Air Experts for your AC service in Fort Pierce near the Lakewood Park area. We’re glad Rodrigo was able to get out quickly, diagnose the failed capacitor, replace it, and get your system cooling properly again. It means a lot to hear that he was knowledgeable, helpful, and took the time to answer your questions and concerns. We truly appreciate your support and are here whenever you need air conditioning service in Fort Pierce.
sally hakes
sally hakes 2026.04.28
     
What a wonderful family! When my air conditioner went out, Nathan did a great job explaining all my options. Scotty and Nate then did such a wonderful job installing my new Lennox air conditioner today and I’m enjoying my cool home. Thank you all for helping me!
Reply from Family Air Experts 2025.04.04
Thank you so much, Sally! We’re thrilled to hear you’re enjoying your new Lennox system and staying cool again. Nathan, Scotty, and Nate all appreciate your kind words—it means a lot to our team. We’re grateful to have been able to help and are always here whenever you need us!
Sherri Watkins
Sherri Watkins 2026.04.28
     
Great and friendly service - highly recommend Family Air Experts for any of your a/c needs!
Reply from Family Air Experts 2026.04.28
Sherri, thank you so much for the 5-star review and for trusting Family Air Experts for your AC and ductwork service in Fort Pierce near the Lakewood Park area. We’re glad Dalton was able to provide friendly service, inspect the duct concerns, and help point you toward the likely cause. We believe in taking the time to look closely at what is really going on so you have a better idea of the right fix for your home. We truly appreciate your recommendation and are here whenever you need air conditioning services in Fort Pierce.
L Johnson
L Johnson 2026.04.26
     
Dalton was very professional and proved excellent Sunday service.
Reply from Family Air Experts 2026.04.27
Ms. Doone, thank you so much for the 5-star review and for trusting Family Air Experts for your AC service in the Spanish Lakes Fairways area of Fort Pierce. We’re glad Dalton was able to diagnose the failed TXV valve in your package unit, explain what was going on, and help get that part covered under your parts warranty. We always want to be thorough, keep you informed, and make sure you have a clear understanding of your options before moving forward. We truly appreciate your support and are here whenever you need air conditioning service in Fort Pierce.
Bob Wade
Bob Wade 2026.04.24
     
Very professional, timely and through. Will definitely use them in the future.
Reply from Family Air Experts 2026.04.28
Bob, thank you so much for the 5-star review and for trusting Family Air Experts in Port St. Lucie near Port St. Lucie Blvd. We’re glad Bo was professional, timely, and thorough while helping with your dryer vent and lint issue. Our goal is always to go the extra mile, focus on the details, and make sure your home is left in a safer condition. We truly appreciate your support and look forward to helping you again whenever you need us.
Kris Banton
Kris Banton 2026.04.24
     
Scotty came out to do routine maintenance on my old AC and does a great job as usual. They are always pleasant, on time and communication is always great.
Reply from Family Air Experts 2026.04.24
Kris, thank you so much for the 5-star review and for continuing to trust Family Air Experts for your AC maintenance in the Indian River Estates area of East Fort Pierce. We’re glad Scotty took great care of you again and that his routine maintenance service, communication, and timeliness continue to stand out. Our goal is always to go the extra mile, stay attentive to the details, and make every visit as smooth and helpful as possible for you. We truly appreciate your continued support and look forward to helping with your air conditioning maintenance in East Fort Pierce anytime you need us.
Janet Mccolgan
Janet Mccolgan 2026.04.23
     
Needed new HVAC company and got several good references from neighbors. They did not disappoint. Scott was excellent. Happy to have found them!
Reply from Family Air Experts 2026.04.23
Janet, thank you so much for the 5-star review and for trusting Family Air Experts for your AC tune up in the Savannah Club area of Port St. Lucie. We’re so glad Scotty took great care of you and that the recommendation from your neighbors led you our way. It means a lot to hear we earned your trust, and we’re happy we could get your system cleaned, checked over, and ready to keep your home comfortable. Welcome to the Family Favorite Club, and thank you again for choosing us for your air conditioning maintenance in Port St. Lucie.

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