Fallon Solutions Reviews

Alex C 2025.12.16

     

Great work with Connor Connor attended regarding two mould cleans on seperate air conditioners. He provided a educational and prpfessional experience. Connor was also able to display the good level of work he done at the end of the job ensuring that he done a job well done. Great work mate.

Date of experience: 16 December, 2025

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Wanita Triasmono 2025.12.15

     

Ravneet was prompt and arrived as communicated, easy to talk to and thorough service.

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Alistair Miller 2025.12.15

     

Jason sorted my Cooktop out :)

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Stephanie Gandy 2025.12.15

     

I booked a appointment for my air con unit to be checked as wasn't working. Told 15th December between 8-11am. Come 12noon still no show. Sent email to say cancel appointment. At 12.30 received a phone call to say technician is running late. I appreciate some jobs take longer than expected but to phone 1.5hrs after the latest time they should have been here, not good enough. Or was it they contacted me after reading my email. I don't give my hard earned money to a company that has bad customer service.

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RiverFlamingo 2025.12.15

     

Fallon solutions was very helpful and the job was done quickly and efficiently. Thanks to rob for fixing our water leak.

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Ashley Pringle 2025.12.15

     

Jason came out to check our oven that didn't work. He was helpful and had a look. While he couldn't complete the work today, he did help and provide us with some great knowledge of the issue and how to ensure the issue doesn't happen quickly in the future.

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Macarena Celeste Díaz Espinoza 2025.12.14

     

To be clear they did not perform any job at my place. This review is based on my interaction with this company. PLEASE READ THE BAD REVIEWS, as my experience was consistent with the experience of other woman/elderly (fear, intimidation). The technician spent 1 hour using sales tactics based on fear (e.g., he claimed my house could burn down if I engaged anyone except Fallon, and claimed that Fallon fixes what other companies would break) and over-complicated jobs (that were not required). That resulted in a quote 5 times higher than 2 other quotes. Plus the unnecesary pressure to sign up for a paid subscription. I was very clear beforehand that I didn't want a call out fee, and the recepcionist was also very clear that the visit was FREE. When i didn't want to proceed with the quote, the technician wanted to charge the call out fee. I had to call my partner as I didn't feel comfortable anymore.

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Bryce Jones 2025.12.14

     

Quick, efficient, helpful service. Highly recommended!

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장효선 2025.12.14

     

Andy was very punctual and explained nicely. Fixed all problems nicely.

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Karen Reynen 2025.12.14

     

DONT USE Fallon solutions Worst experience ever, their guarantee means nothing save your money and sanity no responsibility for their mistakes. Not a reputable company.170 tradies but not 1 available to solve the problem they caused on Friday told to wait till Monday after spending $3500 to replace a leaking hot water heater, would you think 3days of cold water is acceptable

Date of experience: 12 December, 2025

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Michelle Marshall 2025.12.13

     

Wayne Birch was awesome, came straight away, was extremely helpful and explained everything to us and fixed our problem kitchen taps. Lovely, cheerful person. Thanks

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Reply from Fallon Solutions 2025.12.15

Thank you very much Michelle for this wonderful review of Wayne and his Plumbing work!

John Russell 2025.12.12

     

Very disappointed. I contacted Fallon Solutions to do a small job at my home and they sent an electrician. The quote was $88 call out plus an hourly rate which was acceptable. He then proceeded to do a complimentary inspection of the house and all systems which took him approximately 45minutes and then tried to sign me up to their program to save me money. When I asked the cost to do my original 15 minute job he advised $88 plus approx $450! I asked him to invoice me the $88 call out fee and leave. I have paid the $88 and received nothing from the company. Very poor so I would not recommend this company. I contacted a local electrician who took 15minutes to complete my job and charged accordingly.

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Reply from Fallon Solutions 2025.12.15

Hi John
I am sorry to hear about this poor experience.
I will reach out to discuss further and offer a resolution.
Kind Regards,
Aaron
Customer Experience Manager

Brett Henstridge (Hendog1981) 2025.12.12

     

Fallon Solutions were great to deal with. Neeraj came out and was upfront, friendly and knew his stuff. He diagnosed the aircon issue quickly and gave clear advice on the best way forward. No fluff or pressure, just honest quotes and practical options. I really appreciated the transparency and professionalism. Would definitely recommend them for anyone needing reliable home services.

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Reply from Fallon Solutions 2025.12.15

Thank you very much Brett for this wonderful review of Neeraj and his great work on the Air Conditioning!

Steve Martinetto 2025.12.12

     

Thanks Jason for fixing my washing machine. He was very professional.

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Reply from Fallon Solutions 2025.12.15

Thank you very much Steve for this wonderful review of Jason and the Washing Machine Repair!

The Moth King 2025.12.12

     

Jason was extremely helpful and professional in his advice and guidance. Would highly recommend.

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Reply from Fallon Solutions 2025.12.15

Thank you very much for this lovely review of Jason and the great service!

Lara Lee 2025.12.12

     

Jason fixed my washing machine who was excellent and quick.

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Reply from Fallon Solutions 2025.12.15

Thank you very much Lara for this wonderful review of Jason and the Washing Machine Repair!

David Galpin 2025.12.12

     

Eoin provide great professional service and information. Easy to work with and would recommend.

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Reply from Fallon Solutions 2025.12.15

Thank you very much David for this wonderful review of Eoin and his great service!

Patrick Taylor 2025.12.11

     

Tech Nick is the best.

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Reply from Fallon Solutions 2025.12.12

Thank you Patrick for this great review of Nick and his great work!

Amy Roche 2025.12.11

     

Chris was fantastic, arrived right when he said, asked some questions and found the problem quickly with my dishwasher, highly recommend using Fallon or Chris, excellent communication, lovely people and very efficient.

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Reply from Fallon Solutions 2025.12.12

Thank you very much Amy for this lovely review of Chris and his great work on the Dishwasher Repair!

Dr Davin Lim 2025.12.11

     

Jason is the best very efficient

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Reply from Fallon Solutions 2025.12.12

Thank you very much for this glowing review of Jason and his great service!