F1 iT, Inc. Reviews

Maria Karpov 2026.03.16

     

We are extremely pleased with the service provided by F1 IT. Their team is consistently efficient, responsive, and reliable. Whether the issue requires on-site assistance or can be resolved over the phone, they are always quick to respond and provide effective solutions. There are also minimal wait times when calling, which is great. We would also like to extend a special thank you to Fabien. He is not only highly professional and knowledgeable in his work, but also exceptionally kind and patient. Fabien always takes the time to ensure that issues are fully resolved and that everything is clearly explained, making the entire process smooth and reassuring. We highly recommend F1 IT to any organization looking for a trustworthy and responsive IT partner.

Useful Report

Reply from F1 iT, Inc.

Thank you, Maria, for the wonderful review and recommendation. We’re delighted our team’s efficiency, responsiveness, and minimal wait times made support easy, and we really appreciate you recognizing Fabien for his professionalism, knowledge, and patience. We’ll share your kind words with the whole team as encouragement to keep delivering excellent service. It’s a pleasure to support your organization and we look forward to continuing to be your trusted IT partner.

Scott P 2026.03.05

     

I am writing to express my sincere appreciation for the outstanding service you provide. Your white-glove approach is truly rare, especially in a time when it is often difficult to get a direct response. Your attention to detail, accountability, and knowledge demonstrate that you are the real deal. You have kept my practice running smoothly for 14 straight years, and thanks to your support, IT is one aspect of my business that I never have to worry about!

Useful Report

Reply from F1 iT, Inc.

Scott, thank you for your heartfelt review and for trusting us with your IT needs for 14 years. We’re honored our white-glove approach, responsiveness, and attention to detail have given you peace of mind. Your recognition of our accountability and knowledge means a great deal to our team. We look forward to continuing to support your practice and keep IT one less thing to worry about.

Stephanie Malave 2026.03.04

     

Charle was great across the board informative kind very helpful

Useful (1) Report

Reply from F1 iT, Inc.

Thank you so much for your kind words, Stephanie. We're delighted Charle was informative, kind, and helpful. We'll be sure to share your praise with him. We appreciate your support and look forward to serving you again.

Dental Partners of 5th Avenue 2026.02.25

     

We love F1IT. They come when you need them. Always find our problems in a flash. Louis is the BEST !!!! he never fails us. Tania and Vickie

Useful Report

Reply from F1 iT, Inc.

Thank you for the fantastic review! We’re so glad Louis, Tania, and Vickie have been reliable and quick to find solutions when you need them. We’ll be sure to pass your kind words along to the team. We look forward to continuing to support Dental Partners of 5th Avenue.

Mingyu Kwak 2026.02.16

     

Phenomenal IT support for our new orthodontic office! F1 IT is knowledgeable about the latest dental tech and delivered a secure, high-performance network right on schedule. If you are opening a new practice, these are the people you want in your corner. 5 stars!

Useful (1) Report

Reply from F1 iT, Inc.

Thank you so much, Mingyu! We're thrilled to hear our team delivered a secure, high-performance network on schedule for your new orthodontic office. Your recommendation means a lot, and we look forward to supporting your practice as it grows.

Ira Biderman 2025.11.30

     

A great service for any dental office

Useful (1) Report

Reply from F1 iT, Inc.

Thank you for your positive feedback! We're thrilled to hear that you found our service beneficial for dental offices. Your satisfaction is our priority, and we appreciate your support.

Han Solo 2025.11.30

     

Excellent Customer Service!

Useful (1) Report

Reply from F1 iT, Inc.

Thank you for your positive feedback! We're thrilled to hear that you had an excellent experience with our customer service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon!

Philip Logarides 2025.11.21

     

I stumbled upon F1 looking at dental forms on facebook and noticed this company always getting mentioned and needed to look into it. I reached out to the office and they had a very positive energy giving me information on the type of data loss situation I was in and what I needed to do to resolve it and they helped me not even signing up with them. This company has compassion for their clients and I regret I didn’t sign up with them sooner. We love F1IT!!

Useful Report

Reply from F1 iT, Inc. 2024.08.16

Thank you so much for your positive review, Philip! It makes us extremely happy to know that you found our customer service helpful and compassionate. We're here to assist you anytime and we look forward to working further with you. Your kind words are deeply appreciated!

Carolyn Winans 2025.11.21

     

Everyone at F1-IT is fantastic! They respond quickly and personally. No getting caught in the auto-answer-phone loop. They’re all professional, patient, and truly know what they’re doing. I would highly recommend F1-IT :)

Useful Report

Reply from F1 iT, Inc. 2025.11.21

Thank you so much for your kind words, Carolyn! We're thrilled to hear that you had such a positive experience with our team. Providing personal and professional service is our top priority, and we're glad it showed. We appreciate your recommendation and look forward to assisting you again in the future!

Jamie T. Ranieri (AFruitFli PR) 2025.11.20

     

The best IT group around knows everything about dental software as fast quick and very knowledgeable. Highly recommend for any dental office

Useful (1) Report

Reply from F1 iT, Inc. 2025.11.20

Thank you for the fantastic review, Jamie! We're thrilled to hear that you had such a positive experience with our team and that you found our expertise in dental software beneficial. Your recommendation means a lot to us, and we look forward to continuing to support dental offices with top-notch IT solutions.

Luis G 2025.11.20

     

Useful (1) Report

Reply from F1 iT, Inc. 2022.02.11

Thanks, Luis!

Alexander Bae 2025.11.05

     

F1 iT helped me put together all the tech in my office and I highly recommend them. From wires and cables, cameras, computers, tvs to a entryway keypads, they’re great. They even put our website together! They put the best stuff in and really are responsive when and if issues occur. Highly recommend for IT needs

Useful Report

Reply from F1 iT, Inc. 2025.11.05

Thank you for the fantastic review, Alexander! We're thrilled to hear that you had such a positive experience with our team. We're committed to providing top-notch service and ensuring all your tech needs are met. Your recommendation means a lot to us, and we're here whenever you need assistance in the future!

Diana Millard 2025.11.05

     

I recently began working with F1 IT for my dental practice's IT needs, and I am very happy with my decision. From the start, the onboarding process was seamless and communicative, reflecting the extremely positive references I had heard about them. I was particularly impressed when Bobby from F1 IT solved a persistent issue that had interrupted our office operations regularly for over two years. This problem had been passed around various parties, with no one able to fix it—until Bobby stepped in. His communication, responsiveness, and accountability were exceptional, and I can't thank him enough for resolving this issue that had left me feeling both helpless and frustrated. Bobby also meticulously organized our wiring, transforming the chaotic tangle into a beautifully ordered system, which really shows how they operate. Their proactive approach to IT management has been a refreshing change, and it gives me confidence that we can continue to improve our office operations. Finding an IT company I can truly rely on has been invaluable. I'm genuinely looking forward to a continued relationship with F1 IT and highly recommend their services to anyone in need of a dependable IT partner.

Useful Report

Reply from F1 iT, Inc. 2025.11.05

Thank you for your wonderful review, Diana! We're thrilled to hear that you are satisfied with our services and that Bobby was able to resolve such a long-standing issue for your practice. Your feedback on our proactive approach and communication means a lot to us. We take pride in providing reliable IT solutions, and we're glad to have earned your trust. We look forward to continuing our partnership and supporting your dental practice's IT needs.

Momo 2025.10.30

     

I’ve been working with F1 IT—from hardware setup to software management—with Bill, Jeremy, Exequiel, Donovan, Lineth, Fabian, Will, and other team members who support behind the scenes, and I couldn’t be happier with their support. They’ve been incredibly prompt, understanding, and attentive to my specific needs. Their hard work made the setup process seamless, and I truly appreciate their professionalism and dedication. I highly recommend them!

Useful Report

Reply from F1 iT, Inc. 2025.10.31

Thank you for your wonderful review, Dr. Ko! We're thrilled to hear that our team, including Bill, Jeremy, Exequiel, Donovan, Lineth, Fabian, and Will, provided you with exceptional support throughout your setup process. Your appreciation for their professionalism and dedication means a lot to us. We strive to ensure seamless experiences for our clients, and it's great to know we met your expectations. Thank you for recommending us!

Amanda B 2025.10.28

     

I worked with F1 IT for my new pediatric dental startup, and they were outstanding from start to finish. Their entire team is professional, responsive, and extremely knowledgeable. I have to give a special shoutout to Donovan, my project manager. He truly went above and beyond throughout the entire process. His attention to detail and love for IT showcases through his work. He was patient, detail-oriented, and always willing to help even with things outside the usual IT scope! Donovan made the entire tech side of opening my office stress-free. I highly recommend F1 IT to any dental/ medical practice looking for reliable, trustworthy, and top-notch IT support!!

Useful Report

Reply from F1 iT, Inc.

Thank you, Dr. Brijlall, for your wonderful review! We're thrilled to hear that our team, especially Donovan, was able to provide you with exceptional support during your startup process. Your recommendation means a lot to us, and we’re glad we could help make the tech side of your opening stress-free. Best of luck with your pediatric dental practice!

Center for Dental Aesthetics 2025.09.18

     

Useful Report

Reply from F1 iT, Inc. 2025.10.01

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.

Jersy Chen 2025.09.15

     

I have been with F1IT for a few yrs now and actually have known the original crew Rob and William for over 18 yrs when they helped me set up my first office. They are a team of reliable, professional and friendly technicians and I am happy to recommend them to any office looking for IT support.

Useful Report

Reply from F1 iT, Inc. 2025.09.15

Thank you for your glowing review and for being a loyal customer for so many years! We're thrilled to hear that our team’s professionalism and reliability have made such a positive impact on your experiences. Your recommendation means a lot to us, and we appreciate your trust in F1IT. We're here to continue supporting your IT needs!

Beth 2025.09.15

     

Jeremy and Ex have been excellent in responding to any questions and/or situation that I may encounter. They provide exceptional service and I highly recommend FI-IT for your computer needs!!!

Useful Report

G & D DENTAL CARE LLC 2025.09.11

     

We are realy sastify wth the service of F1iT, specially with Luis, he is great doing his job, he knows what he is doing, and every time we got problem we just have to tell him what is going on and he goes straight to the point, and averything got fixed right way. I wish it could be a higher scale than five stars to give him a very top one.

Useful Report

Reply from F1 iT, Inc. 2025.09.11

Thank you so much for your wonderful feedback! We’re thrilled to hear that you are satisfied with our service and that Luis was able to assist you effectively. Your kind words encourage us to continue delivering top-notch service to all our clients. We appreciate your support and look forward to serving you again in the future!

Sumit Sehgal 2025.09.10

     

Extremely professional and very helpful for all tech issues. I have been using F1iT for many years and throughout this time their team has always been fast and efficient at solving any problems that we have faced as a business. Excellent customer support and highly recommended!

Useful Report