Verified Company
I used Extra Space Self Storage Cricklewood for about a month to store my tools and personal belongings. The whole experience was very positive. Everything was safe and in perfect condition when I came back to collect my items.
The staff were friendly, professional, and helpful throughout the process. The paperwork and administration were quick and straightforward, both when moving in and when checking out.
I would definitely recommend this storage facility to anyone looking for a secure and well-managed place to store their belongings.
Alan, Kes, and the assistant who helped me were very kind and extremely accommodating. They gave me an offer that I simply couldn’t refuse — 50% off for 2 months plus free collection service, so I immediately grabbed the deal.
Special thanks to Alan for being so patient in showing me the different floors and storage options available. He is truly an asset to the company.
Hired a unit for 6 months and when i had queries regarding the end of the contract i responded to very quickly by Husam, who helped answer any questions. Definitely recommend visiting and looking at the space you are looking to hire as we needed bigger that we selected online.
Reply from Extra Space Self Storage
2026.05.16
Many thanks for helpful feedback, Jorja. Please let us know if you need any further assistance, we are always happy to help!
I had a really positive experience with this storage facility. The units are clean, secure, and well-maintained, which made me feel confident leaving my belongings there. The whole process was smooth and straightforward.
A special mention to the manager, Beata Krakova, who was incredibly helpful and friendly throughout. She took the time to answer all my questions and made sure everything was clear from the start. It’s always reassuring to deal with someone who is both professional and genuinely nice.
The rest of the staff are also very helpful and approachable, always willing to assist whenever needed. Overall, I would definitely recommend this storage unit to anyone looking for a reliable and well-run service.
Reply from Extra Space Self Storage
2026.05.07
Many thanks for lovely review.
My experience with the team was excellent, I used the facility for 6 years, and they were great with timetable updates, special offers, access and when I called always very helpful. The facility is of high quality and exceptionally clean and well kept. Would definitely recommend.
Reply from Extra Space Self Storage
2026.05.07
Many thanks for great feedback. We are always here to help should you need anything.
Beata demonstrated an exceptional standard of professionalism, efficiency, and attention to detail throughout my experience. Her clear communication and ability to anticipate needs made the process seamless and highly reassuring.
She is a credit to the organisation even going out of her way to assist me with the onboarding process. I would confidently recommend her services without any reservation.
Reply from Extra Space Self Storage
2026.05.07
Thank you for helpful review . We are always happy to help