Carolina Shutter & Blinds Reviews

Wes Johnson 2026.07.15

     

Called and booked an appointment that turned out to be a no call no show. Contacted them about this and was told that I was in the system but not showing booked any appointments.

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Reply from Carolina Shutter & Blinds 2026.07.16

Wes, I'm very sorry your appointment became a no-call/no-show and that our team told you otherwise. We will review our scheduling records to determine what went wrong and correct your account. We want to make this right by rescheduling at your convenience or issuing a refund; please contact our office at the number on our website or reply here so we can resolve it promptly. Thank you for bringing this to our attention.

Stacy Campos 2026.07.15

     

Polo and Joel did great job with installation! Very professional! Shutters are beautiful!

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Reply from Carolina Shutter & Blinds 2026.07.15

Thank you, Stacy — we’re thrilled Polo and Joel did a great job and that you love your shutters. We’ll pass along your kind words to them. If you need anything else or have questions, please reach out. We truly appreciate your business.

Jennifer Houlihan 2026.07.14

     

Great customer service and Polo did a great job installing.

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Reply from Carolina Shutter & Blinds 2026.07.14

Thank you, Jennifer — we’re thrilled to hear Polo provided great customer service and a smooth installation. We’ll be sure to pass along your kind words to him and the rest of the team. We appreciate your business and look forward to helping you again.

Aqsa Amin 2026.07.13

     

Had a great experience overall, from the initial consult to the final installment. One blind did not measure correctly and they replaced it quickly. Would definitely recommend!

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Reply from Carolina Shutter & Blinds 2026.07.13

Thanks so much, Aqsa. We're thrilled you had a great experience from the initial consult to the final installation. We're sorry one blind didn't measure correctly but glad we could replace it quickly. We appreciate your recommendation and look forward to serving you again.

Joellen Speca 2026.07.07

     

Jen Richardson was so great to work with - she is extremely knowledgeable and helpful every step of the way. She was great at offering multiple options at multiple price points. She was also great at making recommendations on the best product for different window types, and room settings.

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Reply from Carolina Shutter & Blinds 2026.07.09

Thank you, Joellen, for the wonderful review. We're thrilled Jen was so helpful and knowledgeable and that she offered great options and recommendations for your windows and rooms. We'll be sure to pass along your kind words to her. We appreciate your business and look forward to helping you again.

Carrie von Haase 2026.07.07

     

Met with Jen and she is super knowledgeable. She presented my different options, helped me explore different features and benefits and her pricing was outstanding for the quality of the product!

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Reply from Carolina Shutter & Blinds 2026.07.09

Thank you, Carrie, for the wonderful 5-star review. We're thrilled Jen could help you explore options and that you found the product features and pricing outstanding. We appreciate your feedback and look forward to assisting you again.

Tom Wiley 2026.07.01

     

Jen Richardson was great to work with. She clearly explained all the possible options for adding window treatments to our house and the pros and cons of each. We are excited about having the new blinds installed in a few weeks!

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Reply from Carolina Shutter & Blinds 2026.07.01

Thanks for the great review, Tom! We're so glad Jen explained the options clearly and helped you choose with confidence. We look forward to installing your new blinds in a few weeks and will make sure everything goes smoothly. If you need anything before then, please reach out.

A B 2026.07.01

     

Great company to use! Alida helped with the selection and took measurements. Joel and Polo did a wonderful quick, neat job with installation. Everything fit perfectly and looks beauutiful! Highly recommend!

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Reply from Carolina Shutter & Blinds 2026.07.01

Thank you so much for the wonderful review and recommendation! We’re thrilled Alida, Joel, and Polo provided great service and that the installation turned out perfect. We appreciate you recognizing the team’s care and attention to detail. Please reach out anytime for future projects.

Sue Presnell 2026.06.29

     

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Reply from Carolina Shutter & Blinds 2026.06.29

Thank you, Sue, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.

Alfonso R. Latoni 2026.06.28

     

Had a few minor issues. We were still covered by warranty. Response and service were truly impeccable and quite timely. Harrison was superb, knowledgeable, friendly and, overall, very professional. He even offered to help us with fixing our front door knob, which was not working well. Cheers!

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Reply from Carolina Shutter & Blinds 2026.06.28

Thank you, Alfonso, for taking the time to share your experience. We're glad the warranty covered your issue and that our response and service were timely and impeccable, and that Harrison was knowledgeable, friendly, and professional. We're pleased he went above and beyond to help with your front door knob. If you need anything else, please contact us and we'll be happy to assist.

Vanessa Manpel 2026.06.23

     

We are very pleased with the process of our installation. Harrison was on time, quick and efficient. The blind installation looks fabulous and we couldn’t be happier. Absolutely worth it. Keep up the great work!

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Reply from Carolina Shutter & Blinds 2026.06.23

Thank you, Vanessa! We’re thrilled Harrison and the team were on time, efficient, and that your new blinds look fabulous. We appreciate your kind words and recommendation. Please reach out anytime for future needs.

Charles Snover 2026.06.22

     

Great customer service from the initial design visit all the way to the installation of products. Alida on the design side of things is so helpful and has great taste, and also a wide knowledge of the best products and window treatments. Pricing is fair considering the quality of the product, and level of customer service. Our plantation shutters and automatic blinds truly tie the house together. Will be recommending Carolina Shutters and Blinds to all my customers and friends

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Reply from Carolina Shutter & Blinds 2026.06.22

Thank you, Charles, for the fantastic review and for trusting Carolina Shutters and Blinds with your home. We're thrilled Alida’s design expertise and product knowledge made the process easy and that you're loving your plantation shutters and automatic blinds. We appreciate your recognition of our product quality and fair pricing and are honored by your recommendation to customers and friends. We look forward to helping anyone you send our way.

Mel Walker 2026.06.19

     

Jen is amazing! She was so helpful in our selection process, making our experience enjoyable. Her knowledge and experience is invaluable and I will recommend her to all my friends and family.

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Reply from Carolina Shutter & Blinds 2026.06.19

Thank you so much for your wonderful review, Mel. We're thrilled Jen made the selection process enjoyable and that her knowledge was so helpful. We appreciate you recommending her to friends and family and look forward to helping you again in the future.

Ruth Harris 2026.06.18

     

I’m really pleased with the work Carolina Blinds did for me. There was an issue with the blinds at first, but they stuck with it and went out of their way to make sure everything was resolved. That level of care means a lot. When I’m next in need of window coerings, they’ll be the first ones I call.

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Reply from Carolina Shutter & Blinds 2026.06.18

Thank you, Ruth. We're so glad we could resolve the issue and that you’re pleased with the result. Your trust and kind words mean a lot to our team. We’ll be ready to help when you need window coverings again.

Hanah Tuttle 2026.06.14

     

I had a wonderful experience with Carolina Shutter & Blinds. Buddy was very knowledgeable and helpful with the products and knew just what I needed. Butch was professional, friendly and the installation process was a breeze. All in all it was a great experience and I would definitely recommend.

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Reply from Carolina Shutter & Blinds 2026.06.14

Thank you for the kind review, Hanah. We're thrilled Buddy and Butch provided knowledgeable guidance and a smooth, professional installation. We appreciate your recommendation and are honored you chose Carolina Shutter & Blinds. Please let us know if we can help with anything else for your home.

Fee_Walker 2026.06.12

     

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Reply from Carolina Shutter & Blinds 2026.06.12

Thank you, Fee_Walker, for the 5-star rating. We appreciate your support and are delighted you had a positive experience. We look forward to serving you again soon. If there's anything we can do for you in the future, please reach out.

Denise Pallister 2026.06.12

     

This is the third time we have ordered from Carolina Shutter and Blind and they never fail to impress!!! Great prices, superb. products, fantastic sales people and support and Harrison does an amazing and very efficient job on the installation. I am now planning plantation shutters for our second floor master bedroom!!! Highly recommend!!!

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Reply from Carolina Shutter & Blinds 2026.06.12

Thank you so much, Denise! We’re thrilled to hear you’re pleased with our products, pricing, sales team, and Harrison’s installation work. We truly appreciate your repeat business and recommendation. We look forward to helping you with plantation shutters for your master bedroom.

Maribel Aponte 2026.06.10

     

Alida Lambooy at Carolina Shutters & Blinds Charlotte was professional, knowledgeable, and very helpful throughout the process. She explained our options clearly and made the purchase easy.She went beyond her duties by measuring the curtain rods for both bedrooms and the bathroom, which was greatly appreciated. Excellent customer service. Highly recommend! Maribel Aponte

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Reply from Carolina Shutter & Blinds 2026.06.10

Thank you, Maribel, for the wonderful review. We're thrilled Alida provided professional, knowledgeable, and helpful service and made your purchase easy. We appreciate you recognizing her going above and beyond by measuring the curtain rods and will be sure to pass along your praise. We look forward to helping you again and appreciate the recommendation.

Jill Lehouiller 2026.06.09

     

Alida Lambooy was excellent to work with from start to finish. Her install team did a flawless job and my client is extremely happy with the new shutters.

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Reply from Carolina Shutter & Blinds 2026.06.09

Thank you, Jill. We’re delighted Alida and our install team made the process smooth and delivered a flawless result for your client. We appreciate your kind words and your trust in our work. We look forward to working with you again.

Kim Mruk 2026.06.07

     

Great products and great customer service. Harrison made the installation process easy and answered all our questions. Would definitely recommend Carolina Shutter & Blinds.

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Reply from Carolina Shutter & Blinds 2026.06.07

Thank you, Kim — we’re thrilled you’re happy with the products and service. I’ll be sure to pass your kind words along to Harrison. We appreciate your recommendation and look forward to helping with any future projects.