Losing a loved one like my mom recently was one of the hardest times for my family including my 92 year old dad. That being said Jeff owner of eternal memorials made at least an important part of the process a peaceful experience. His patience with explaining everything from a-z including keeping his promise to deliver well within the timeframe we wanted was flawless. We appreciate his professionalism and the courtesy of his staff! Thank you.
I could not have asked for better service than what I got from Eternal Memorials. They handled every aspect of having my father in law's double stone engraved in memory of my mother in law. They walked me through the steps of what I needed to provide, and made valuable suggestions as to the process. I highly recommend Eterenal Memorials to anyone in need of a monument.
I had a really great experience here. During such a difficult time, the lady who helped us Melissa was incredibly kind, patient, and understanding. She took her time to guide us through everything and made the process feel a lot less overwhelming. Her compassion and professionalism truly stood out. I’m very grateful for her help and would definitely recommend this place to others.
We were fortunate that the memorial place down the road was closed because we had an excellent experience today. The other monument store advertised open 7 days a week and when we arrived, the door said "Sundays by appt only". Totally disappointed. We went down the road to Eternal. We had an excellent experience. The owner worked with us. He was patient and helped us understand our options re traditional options for our mom's headstone. Pricing was clear and understandable. Books were supplied as well as digital formats to help guide our choice. Don't hesitate to come here. This time was difficult and our experience was 5 star, even with some recommendations about some family situation.
Eternal Memorials was recommended to me by Star of David when my mom died. From the minute I walked into their shop until after my mom's stone was placed, everyone I dealt with at Eternal was professional and humane. They worked w me patiently to make sure everything, down to the placement of each comma, was right and the way I wanted it. Timely, responsive, reasonably priced, helpful, discreet - highly recommend them. They know what they're doing.
Posting this review to thank Eternal Memorials for their recent creation of a monument. The staff was kind, prompt and attentive when responding to questions. They provided guidance in the process of creating the text and design for the carving of the stone. The craftsman that created the memorial did an excellent job of using my sketch to create the headstone. His skill is much appreciated.
Eternal Memorials was used for My moms foot stone. I was dealing directly with Jessica the owners daughter. She handled everything from start to finish. What I liked about Jessica was her personality when I was griving she was very up limiting and calm with me and never pressured me to do anything. She worked with the deposits and payments and always kept me updated through out the entire process. She actually became a friend to me during this process. I would highly recommend eternal Memorials and specifically Jessica to assist you if you need there services.
I recently had some concerns about my father’s headstone after seeing a photo that made it appear the lettering had worn off. I reached out to them, and Jeffrey personally went to the site to inspect it. He quickly determined that it was just bird droppings and reassured me that everything was in perfect condition. We don’t live close by so we didn’t get a chance to check it out for ourselves. I truly appreciate the prompt response, professionalism, and the care he showed. It’s rare to find that level of service, and it meant a great deal to my family.
Jessica provided superb customer service. From iterating over the design all the way to following up with installers, never missing a beat. Thank you Jessica!