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Reviews ( 1609 )
david sadler
2025.02.06
Top quality service and a great result. A humble garage door but a very slick piece of engineering. Many thanks to the Emsworth team.
Howard G
2025.01.24
You often only find out how good a company is after they have taken your money. This is when you discover how much they really care about you as a customer and how much they care about doing a good job. I am delighted to say that by this measure, Emsworth Garage Doors are top-notch. About six months after they fitted my door, one of the straps that helps to raise and lower the door decided to break itself in the freezing weather. They sent round a team to fix the door within a matter of days, and as well as fixing the problem at-hand, the team did a couple of extra bits to make the installation even better:
1. They adjusted the mechanism it so it now rolls up further than before
2. They straightened the trip piece at the top of the frame, which would occasionally scrape against the door, so there is no chance of it scraping at all
In my view, paying attention to the details like this is what makes the difference between ‘good’ and ‘excellent’. The team didn't have to do these additional bits; and I didn't ask them to; but they cared enough to do them, and that is why I felt compelled to write this review. Huge thanks to Emsworth Garage Doors.
Christina Dickman
2025.01.13
I’ve used this company several times now, most recently to replace two garage doors. Great communication throughout and work is always carried out promptly and to a high standard. Would highly recommend.
Thanks for the review, it's always nice to get customers who come back to us time and again. I'm glad that we have once again left you pleased with the products and the service.
Kirk Owen
2025.01.12
Emsworth garage doors supplied and fitted our electric garage door
From the first phone call i made for a quote to the fitters installing the door it was a top job
Very happy
Highly recommend the company
It was a really great job, you had built a new opening for a roller shutter and the communication between us about what was required meant that the job was seamless. The product selected (Seceuroglide Original) is a great roller shutter with lots of features that make it one of the stand out rollers available on the UK market.
2025.01.01
Replacement of Garage Door (PO11)
From the initial meeting to discuss door options, to the fitting of the door was extremely well managed. I was regularly kept up to date with the manufacturing and processing of my order. When it came to the fitting of the door, the workmen arrived on time and removed the old door and frame and installed the new door. The work was carried out very professionally, and before leaving, they took me through the operating instructions and warranty and answered any questions that I had.
Very happy with the service, and wouldn't hesitate to recommend Emsworth Garage Doors to friends.
2025.01.01
Garage door instalation (PO8)
Communication from this firm was excellent from start to finish .The fitters were polite and friendly and worked well despite having a problem with the installation due to our garage walls ! We are very pleased with the work done
2025.01.01
Re-tensioning the spring on a garage door. (PO11)
Arrived on the day booked calling first thing in the morning to advise arrival time, carried out the work, politely explaining steps to resolve problem ie re-tensioning the spring. Invoice exactly as quote.
2024.12.01
Shocking company who do not take ownership of their mistakes (PO5)
They installed an expensive garage door. Went to leave and it was not working. They left sharp edges. Later we found the door was not working and had to call them back. They have chased for money every day (we have paid the deposit) and are refusing to deal with our complaint. They have even questioned our account of things. One of the team mentioned that there are inherent manufacturing faults in their doors which is why they had to come back.
David Merwood
2024.11.23
Prompt response to request for garage door repair. Work carried out effectively, albeit two visits required due to secondary problem. Guys who carried out the work were helpful and friendly.
Thanks for the feedback, We carry a number of roller parts in stock but not all are readily available and we do often find that in solving one problem with a door, another can be highlighted. I'm pleased that we got the door working and the problems resolved for you.
Lindy Elliott
2024.11.20
A great service from first enquiry to fitting and the team taking time to talk us through the doors functions. Every stage from selecting the right door, colour and finish brought immediate and helpful responses. We are very pleased with the new door, which actually replaced one fitted by the same company over 30 years ago.
It's great to have customers return to us after such a long period of time and have another really positive experience throughout the process of getting a new garage door. Thank you for the comments, it's great to hear.
Dave Lewis
2024.11.20
Had a5 metre up and over electric door , wanted to replace with electric roller shutter had several quotes but all raised potential issues and my confidence with them waned, I contacted John who had previously fitted a door at another property for me , he came to my address , he knew exactly what I was after including removal of existing door frame and to mount the mechanism on the outside because of limited inside height, I was impressed that he listened and explained all possibilities. I placed a order , about 4 weeks later his team arrived, day one they prepared the opening , day two they removed the old door and fittings and fitted new door ,excellent guys , old door and associate rubbish removed , site clean and tidy , very pleased with end product highly recommended
Having our own in-house builders really paid dividends with this job. George and Mick were able to do all of the preparatory work on the day before as you mentioned, which meant that the installation was seamless the following day.
Thanks for the feedback and thank you for your repeat custom, both are greatly appreciated.
JH
2024.11.20
Excellent service again.
I honestly can not fault this company, their service is excellent as is their response times. We requested a service on our secure glide door, they organised an appointment that suited me. The service was done efficiently and excellently. The staff were polite, friendly and helpful.
Would definitely recommend this company.
Thanks for the feedback, it's great to hear such positive comments about the service and experience that you had with us again.
2024.11.01
Garage door (GU30)
Fitted garage door
2024.11.01
The fixing of an up and over door where everything had seized up and required new hinges and locks. (PO11)
The guys were polite, efficient and completed the job quickly from communication, quote through to finish. Top job.
2024.11.01
Replacement electric garage door (PO1)
Very happy indeed with the finished job, also happy with the process from initial enquiry through to installation.
2024.11.01
Old damaged door and frame removed and new unit installed (PO10)
Fitters turned up on time. Carried out the work very professionally. Removed everything from site on completion and took the time to run through all details of the new door and especially the changes from the old model.
They also gave me a number to call if I had any problems.
2024.11.01
GARAGE DOOR REPLACEMENT (PO10)
The receptionist was efficient, polite and friendly, arranging for an estimator to call and decide whether or not our garage door could be repaired. The estimator called when he said he would and explained the various options open to us if we decided to have a new door. Having decided that a new door was necessary and agreed the price and type we needed, a date and time was agreed for the men to replace the door. The men came on time, fitted the door, explained the locking system, took the old door and left. No fuss, no mess. Very satisfied customers.
David Harper
2024.10.11
Excellent service form the guys at Garage Doors. They keep you informed of arrival time and the quality of their workmanship is very high. Would thoroughly recommend.
Jeremy Mills
2024.10.08
We had a garage door stop working due to broken cables. We agreed a date for the repairs to be carried out and the guys called in the morning with an expected time to start the job. All was completed quickly and with no fuss. We are back with a functional garage door thanks to Emsworth Garage Doors. I highly recommend them if you have garage door issues.
Christopher Miles
2024.10.07
In November I had Emsworth Garage Doors fit new roller door in my property, delighted with the result. Guys were courteous, choice of product good, and value for money. I recommend.
I had the same company renew a brick wall at the same time due to 3dr party incident. Very quick response and good quality work.
Thanks for the feedback and the photo, it's always great for potential customers to see images of what we do.
I'm also really pleased that our in-house building team at Emsworth Building Services were able to help re-build the garage wall.