Elevated Technologies

Elevated Technologies Reviews

Excellent rating
     
5.0 | 37 reviews
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Elevated Technologies
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5.0

| 37 total

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George Sullivan
George Sullivan 2026.03.18
     
Short and sweet: If you're searching, stop searching right now and call these guys. Full story: It's been really hard finding a service provider for our company (about 40 people). The websites all look the same. They all have 4.8+ stars. When you talk to them, they all say the same thing. But once you're locked into a contract with a big penalty fee (nearly all of the ones we talked to tried to lock us into 3 years and had BIG penalty fees), you're at the mercy of whatever quality actually exists behind the sales veil. And you're stuck with whatever additional costs they want to tack on. We were really worried about finding ourselves committed to a big financial/operational headache. We got pretty far talking to a couple other companies, but we ultimately turned them down because they made our hair stand on end. Elevated, I was willing to sign with on day one...but we did our due diligence. Every conversation we had just reinforced that feeling. They're extremely tech savvy, professional, and proposed cost-conscious options that absolutely nobody else had. They got us set up on our timeline with almost zero disruption. They actually seem to care about taking care of our needs as a business and being as transparent as possible so we can take care of what we need to do without wasting time agonizing over IT. Long story short, we have zero regrets signing on with them. If you're like us, you probably will too.
Reply from Elevated Technologies
Wow, we’re so grateful for your detailed feedback! It’s great to hear that our transparency and commitment to understanding your needs made all the difference in finding the right solution for your business. We know how important it is to work with a partner who values efficiency and integrity. We’re excited to be part of your team and look forward to helping your company thrive without the IT headaches. Thanks again for choosing us! We’ll always be here to support you!
Rebecca Russell
Rebecca Russell 2024.04.10
     
Partnering with Elevated Technologies has been a breath of fresh air. Their approach to communication is straightforward and clear, making complex IT concepts much easier to grasp. It's like having a tech-savvy friend who can translate the tech jargon into plain English. They're always ready to listen and clarify things, ensuring we're on the same page. This level of clarity and understanding has made our collaboration seamless and built a strong foundation of trust.
Reply from Elevated Technologies
Thank you so much for the kind review, Rebecca! We are looking forward to the many years of continued growth together.
Mary Avila-Shears
Mary Avila-Shears 2024.03.19
     
Thoroughly impressed with Elevated Tech and their outstanding team. They consistently exceed expectations by swiftly and effectively resolving any issues that arise. Not only do they troubleshoot with precision, but they also take the extra step to explain the underlying reasons for errors and offer valuable insights for future prevention. Their email responses are prompt, and their professionalism shines through in every interaction, uplifting everyone they engage with. Elevated Tech truly sets the standard for exceptional service and support in the tech industry.
Reply from Elevated Technologies 2024.03.19
Thank you for the kind words, Mary. It makes our day to hear how much our clients love our services and the excellent customer service they’ve received from our team. We will pass your kind words on to the team so they can enjoy the good vibes! We look forward to the many years ahead with our continued partnership!
Dustin Konrad
Dustin Konrad 2023.08.28
     
Elevated Tech and their team go above and beyond to remedy problems as quickly and efficiently as possible. They will also take the time to explain what is going on, why an error occurred, and how to best avoid problems in the future. Email correspondence is quick and their professionalism Elevates everyone they interact with.
Reply from Elevated Technologies 2024.03.11
Thank you for the kind words; it is always good to hear that our passion shines through. We enjoy working with you and your team. Excited for the future and many years ahead!
Lisa Niekamp-Urwin
Lisa Niekamp-Urwin 2023.05.17
     
it is great working with Elevated Technologies and their team. We have a few of our servers hosted with them and they have been dependable and reliable!
Reply from Elevated Technologies 2024.03.11
We appreciate the trust and the many years of being allowed to host your company's servers and look forward to many more ahead!
Susanne Susholtz
Susanne Susholtz 2023.04.07
     
We have been with Elevated for a little over 2 years now and have been extremely happy with them! Super responsive and great collaborators. Highly recommend.
Reply from Elevated Technologies 2024.03.11
Thank you. We enjoy collaborating with you and your team and are excited about the future and growth.
Michael O'Donnel
Michael O'Donnel 2022.06.14
     
I have used Elevated Technologies since 2011 to maintain and service our computers for my business. They also back up our server on a daily basis to multiple locations. Their helpdesk responds to any requests or issues we have in a matter of minutes. ET's staff is friendly and easy to work with. We have never had a single instance where they have not solved an issue in a very short period of time. In a world where service is on a steep decline, ET goes above and beyond to meet our needs I highly recommend ET!
Reply from Elevated Technologies 2024.03.11
Thank you for the kind words. We appreciate the trust and partnership over the years. Cheers to many more ahead!
David Bethel
David Bethel 2021.11.12
     
My company has been using Elevated Technologies for over 10 years. Great service, Great responsiveness, Great Quality. I highly recommend them!
Reply from Elevated Technologies 2021.12.31
David - Thank you so much for the kind review. We really appreciate your partnership over the past decade and look forward to many more years!
Peter H.
Peter H. 2021.05.19
     
Reply from Elevated Technologies 2021.05.19
Thank you for the review Peter!
Becky Richter
Becky Richter 2021.05.07
     
We have worked with Elevated Technologies for nearly 4 years and they remain a trusted and valuable vendor. Running a small startup is already a 24/7 job. The last thing we need is an IT breakdown. Austin and his team have taken the worry and stress out of our IT process. They handle what we need at lightening speed and always with the utmost professionalism. I highly recommend them for any small business that needs professional IT support at their fingertips. Additionally - their security measures and programs have helped our team understand how to identify possible security issues BEFORE they become issues. Elevated Technology supplies the training we need to stay informed in the ever increasing cyber threat universe.
Reply from Elevated Technologies 2021.05.11
Thank you so much Becky! It has been a pleasure working with you over the years. We look forward to many more years of our partnership!
Amanda Hough
Amanda Hough 2021.03.09
     
Highly recommend Elevated Technologies Services! They are very responsive, professional, knowledgeable and easy to work with.
Reply from Elevated Technologies 2021.05.11
Thank you for the kind works Amanda. Working with you and your team has been a pleasure. We are always here to support your IT and Security needs!
April Imperial
April Imperial 2020.11.06
     
Elevated Tech has gone above and beyond expectations! We are extremely impressed with the response and resolution time of tickets submitted, professionalism from every single staff member, as well as their collaborative approach to build on and improve our environment to comply with HIPPA policies. They have given us the confidence that we can rely on them to resolve situations no matter how simple or complex in order for us to focus on our business. Elevated Tech truly works towards the best interest of clients in order to make them successful.
Reply from Elevated Technologies 2021.05.11
Thank you very much April. Your comments mean a lot to us. We are happy to hear you are more confident in your compliance needs. We are always here to make sure you information is protected!
Sean Davis
Sean Davis 2020.10.27
     
Elevated has been great to work with during our transition to a cloud based system. They are always very responsive and get any of our IT problems fixed quickly. They are defiantly able to explain what is taking place is in very straight forward terms; not just in tech talk. We would recommend them to any company who is looking for the best.
Reply from Elevated Technologies 2020.10.27
Thank you Sean! We look forward to our continued partnership. We are so happy that you are pleased with our services!
Gordon Wagner
Gordon Wagner 2020.08.06
     
Highly recommend Elevated Tech if your organization is looking for a new and improved provider for your IT services. After a lengthy relationship went sour with a former provider, we were still hesitant to change. Then we found Elevated Tech, and we could not be happier with our decision! Aging hardware, outdated software and tons of needs, they executed a transition very smoothly, and have done everything they said they would and more. Good people, very professional and explain everything they are doing along the way. Thanks to the entire team at Elevated! We look forward to a long-term relationship.
Reply from Elevated Technologies 2020.08.06
Gordon,

Thank you very much for the review! We are happy you made the switch and now are part of our family. We are excited to continue to make your organization more efficient and secure.
Virgil Cox
Virgil Cox 2020.06.02
     
We operate a hardware store with a physical store and a small online presence. We have a Windows server and about 25 PC clients. Elevated Tech has been managing our network for about 3 years now and we are very pleased. They are very flexible, but do not hesitate to make suggestions for improving performance, reliability or security. Most of the maintenance work is done remotely and is top quality. The pricing is very reasonable and the value received is excellent. They are large enough that there is always plenty of staff available to help, but not so large that they don’t know us when we request assistance. It’s not unusual at all for the CEO, Austin, to respond directly to one of my questions. It’s like I have my own IT department, staffed with really knowledgeable and competent staff that we could never afford to hire ourselves.
Reply from Elevated Technologies 2020.06.02
Virgil,

We appreciate the kind works so much! Providing your store IT services has been a pleasure. We look forward to many more years helping your business grow and stay safe!
Sandra Kachmar
Sandra Kachmar 2020.06.02
     
In this day and age of total dependence on technology, a business could not ask for a better IT company to handle your business needs that Elevated Technologies . The techs are brilliant in my book. My system can experience an issue, and within minutes Elevated is reaching out to us to help. Whether it's a remote logon issue, or the loss of a connection to our server, they can figure it out and fix it fast. The security the provide helps me know that my system is safe and protected 24/7 Sandra Kachmar Vice President Mid-Coast Title Company Inc.
Reply from Elevated Technologies 2020.06.02
Sandra,

Thank you very much for the kind words. It is an absolute pleasure to be your IT partner. We are thrilled that you are so happy with our services. We strive to to make our clients happy!
Stella Emokah
Stella Emokah 2020.06.01
     
Reply from Elevated Technologies 2020.06.02
Thank you very much! We appreciate the review!
Amy Jolly
Amy Jolly 2020.02.25
     
Incredibly responsive and dedicated to making sure they get your issue solved. They have been transparent & honest while providing customer service that has exceeded our expectations! Highly recommend
Reply from Elevated Technologies 2020.02.26
Amy,

Thank you for the wonderful review! We are so glad to have you onboard in our Elevated family. We look forward to continuing our great partnership for a long time!
Robert schaffner
Robert schaffner 2020.02.20
     
Jason and his team are very client centric, knowledgeable and trustworthy. They’re always studying the principles of protecting the network, to my point, he even wrote a book about it. Great company to work with! Highly recommended...
Reply from Elevated Technologies 2020.02.26
Rob,

Thank you! We appreciate your partnership as well. We are happy to see that our companies share the same set of core values!
Jim Sampson
Jim Sampson 2020.02.03
     
Elevated Tech was contracted to manage our IT infrastructure at a critical juncture. Our servers had been hit by ransom-ware virus, and it was discovered that the back-up files were not usable, which necessitated paying the ransom. Once the ransom was paid, the problem was further compounded when the disk drives containing the data (almost 4 terabytes) failed, and the drives had to be sent out for forensic analysis in order to be readable. Elevated was invaluable in helping us recover from this nightmare! The first thing they did was set up a loaner server (at no charge) while our new server was being built. They then went to each desktop and got our users up and running with Help Desk support, which has been outstanding. In parallel with this they worked around the clock managing the decryption process on the old server, installing the new server when it arrived, and moving the recovered files to the new server, a process which took over 3 weeks. The elevated team has been competent, professional and patient in dealing with us, and we are extremely grateful for their assistance. Jim Sampson, BGT Interior Solutions
Reply from Elevated Technologies 2020.03.08
Jim,

We appreciate the kind words in the review. We are happy we were able to assist your business through this tough period of Ransomware recovery. Our mission is to help our client in any way possible and in a situation like this, we must go above and beyond to get you back on track. We are thrilled you are pleased with our level of service and we look forward to serving your company for a long time.

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