After winning a competition of a 2 night stay with Canopy & Stars which was amazing, dealing with Siobhán of Element was soo very easy.
Nothing seemed to be a problem to her, she made everything so simple and uncomplicated. Even while we were away she kept us informed of any changes.
So thankful for our time away and very thankful to Siobhán of Element.
A great exerience. We won cinema voiuchers through the TKMaxx loyalty card and Sam orgnaised it wonderfully. Plenty of choice and the whole process was more than clearly explained through emails. Thank you Sam!
Laura was really helpful when I was booking our glamping prize. Laura clearly explained the options, gave me time to decide which was best for me and my family then booked it for us; sharing lots of useful information in the process. Thank you, we had an amazing time.
Thank you so much, Løri! So pleased you had a fab time.
Siobhán
Derek Johnston2026.10.05
I would like to thank the team of people who dealt with our prize draw win a few days ago, and for their professionalism and kindness in making this a wonderful experience for all my family. I was contacted on a number of occasions by a young lady named Samantha Langley, who kept me informed of the distribution of all the prize items and made sure all had arrived in as short a time as possible. Great experience all the way. Thank you, and all the best to you all for the future.
Derek & Linda Johnston
Thank you both Derek and Linda - it was a pleasure organising your prize for you! I hope you enjoy it. Best wishes, Sam :)
Siobhan Jones2026.10.03
Zoe at element arranged an amazing trip to London for me, all the team are friendly and knowledgable and go the extra mile to make your experience perfect!
I had a truly positive and fantastic experience with Claudia from Element. The whole experience from her initial email through to follow up emails about the experience was friendly yet professional. The speed and quality of communication really stood out and I would like to thank her so much for all she did for us. Thank you again!
Thanks for your lovely review Catherine :)
Claudia
Claire Smith2026.10.02
Siobhan arranged a competition prize for me, she was excellent in communication, and booked us into a lovely hotel, and even arranged a welcome gift for us
Thank you for your review Claire, so pleased you had a fab time.
Siobhán
Cz2026.10.02
I was lucky enough to win a trip for two to Los Angeles in a Pringles contest. The entire experience was absolutely amazing—from start to finish. Everything was organized impeccably, making the trip stress-free and incredibly enjoyable. We stayed at a hotel in a prime location—Hollywood, right next to the Walk of Fame. The flight was with KLM on a schedule that was convenient for me. The transfers to and from the hotel and airport were also a highlight, as the driver shared interesting stories about the city and life in the USA during the ride.
Special thanks go to Laura, who was incredibly helpful, kind, and professional throughout the entire planning process. She kept me updated, answered all my questions promptly, and took care of every detail. Her communication and support made a huge difference.
The trip was unforgettable, and I am very grateful to Pringles and Element for this opportunity. Once again, thank you to Laura and the entire team for this fantastic experience. I highly recommend them.
A huge thank you to Sam for handling the Paris music festival experience I won from start to finish. She was incredibly helpful and responsive.
She coordinated every detail of the trip, kept me on track with everything I needed to do, answered every question quickly, and followed up afterwards to make sure everything was fully sorted.
What really stood out was how personal the service felt. Sam was professional and organised, but also friendly, thoughtful, and genuinely excited for me to enjoy the experience.
A real credit to Element — thank you, Sam!
Thank you so much for your kind words, Gina! It was an absolute pleasure helping you with your Paris Music Festival experience.
I'm delighted to hear that you enjoyed both the trip and the planning process. Making sure our winners feel supported every step of the way is incredibly important to us, so it's wonderful to know that this came across throughout your experience.
Thank you again for taking the time to leave such a thoughtful review. I'll be sure to share your feedback with the rest of the team. We hope you made some amazing memories in Paris!
Best wishes,
Sam & the Element Team
Ryan Splenda2026.09.29
Element, and specifically the agent we worked with - Claudia, were incredibly efficient when planning our recent trip to Gettysburg. It was a great pleasure interacting with them and I’d highly recommend them in the future. Thanks!!
Thank you so much for your kind words! It was a pleasure helping you plan your trip to Gettysburg, and I’m delighted you had such a great experience. Claudia.
Vanessa Alvis2026.09.29
I have had a lovely experience with Element, especially with Sam. After winning a Spa Day & being informed with every step on claiming my prize & nothing has been too much trouble I want say a big Thank You.
Thank you so much Vanessa ! I am so glad you enjoyed your trip. Best wishes, Sam :)
Bob Taylor2026.09.28
Excellent. Claudia was very helpful and thorough in helping us get the best from the prize. We have a daughter with Special Needs and she gave extra special attention to make sure our accessibility needs were met. Thank you, Amanda and Robert.
Thank you so much, Amanda and Robert, for your lovely feedback. It was an absolute pleasure helping you organise your trip, and I’m so glad I could make sure everything was arranged around your family’s needs :)
An amazing experience! Saw Celine Dion live in Paris 🤩
Can not thank magic radio so much for this
A once in a lifetime experience for me and my wife ❤️
That must have been an amazing show, very happy to have been able to help with your prize arrangements! All the best, Laura
Angela Di Fede2026.09.28
Viaggio organizzato per New York in maniera impeccabile. Siobhán il nostro punto di riferimento sempre disponibile. E' stato un viaggio da sogno. Grazie per tutto da Angela e Giampiero.
Grazie mille: mi fa davvero piacere che il premio ti sia piaciuto!
Siobhán
Kieran Khan2026.09.28
I was fortunate enough to win several prizes through my mobile provider, with Element handling the fulfilment, and they were absolutely fantastic to deal with from start to finish.
They were incredibly quick with dispatch, kept me regularly updated with delivery information, and prompty answered any questions I had along the way.
A special thank you to Samantha for all her help. She was incredibly professional, friendly and a pleasure to deal with.
Thank you very much again to everyone at Element for the fantastic service! :)
It was an absolute pleasure helping you with your prizes, and I'm delighted to hear that you had such a positive experience throughout the fulfilment process. Keeping winners informed every step of the way and making everything as smooth as possible is always my goal, so it's wonderful to know that this came across.
Thank you for taking the time to leave such a lovely review. Your feedback truly means a lot and has made my day! I hope you enjoy all of your prizes, and congratulations again on your wins.
Best wishes,
Samantha 😊
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