Eleen LLC

Eleen LLC Reviews

Excellent rating
     
4.9 | 177 reviews
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Eleen LLC
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4.9

| 177 total

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Anthony Nolasco
Anthony Nolasco 2026.06.01
     
The entire team at Tactical Transmission was first class. Communication was very clear, timelines were met, and my transmission is better than ever! Buddy and his team provided diagnosed my transmission issue quickly, gave me a few different options based on my driving needs, and got me back on the road when they said they would. Cost was absolutely fair for the work they did. I highly recommend this team to anyone needing an honest mechanic.
Nimbus18
Nimbus18 2026.04.29
     
Brought my 2008 Corolla in to diagnose a P0171 issue. The technician was quick to diagnose a faulty intake manifold gasket, and replaced it. My car runs great again thanks to you guys. I will definitely be using your shop again! I recommend this shop to anyone!
Micah Reeves
Micah Reeves 2026.04.24
     
Great mechanics over here. Buddy was awesome from start to finish on my company van repairs. Highly recommend these guys.
Reply from Eleen LLC 2026.04.24
Thank you so much Micah for your support! Glad we could help you and your business out!
Deborah Reed
Deborah Reed 2026.03.25
     
Great Service I highly recommend
Reply from Eleen LLC 2026.03.26
Thank you Ms. Reed! We appreciate you and your business!
Jim Pelletier
Jim Pelletier 2026.03.23
     
From the front office to the service technicians, outstanding service! I believe it was Christy and Christine that I dealt with in their office. They were sweet and very helpful. My new transmission is running great! Thank you all!!
Reply from Eleen LLC 2026.03.23
Thank you for your kind words! We appreciate the opportunity to help you!
Ryan Sands
Ryan Sands 2026.02.24
     
Thanks to Buddy and his team for repairing my son's 2011 Jeep Wrangler transmission. Great communication for the 98% rebuild. Buddy explained everything, upgraded OEM parts and test drove the Jeep to verify correct operation of the transmission. Highly recommended to anyone needing service, repair or replacement. Honest dealings, fair price, and outstanding service. This is the place to go! - Ryan Sands, FEB 2026.
Reply from Eleen LLC 2026.02.25
Ryan, thank you for the opportunity to work on your vehicle. We know how important having everything in working order is. Thank you for trusting us to get you on the road!
Charity Swearingin
Charity Swearingin 2026.02.12
     
Finding a trustworthy mechanic feels like finding gold, and that is exactly what I found here. They were upfront, honest, and treated me with respect from start to finish. No surprises, no unnecessary repairs, just solid work and great communication. My car is running better than ever. I will definitely be coming back and sending friends and family their way.
Reply from Eleen LLC 2026.02.25
Charity thank you for trusting us to work on your vehicle! Your trust in us means the world!
Cirilo Alvarez
Cirilo Alvarez 2026.02.11
     
Thank you Buddy. I have known you for years. Your honesty shows.
Reply from Eleen LLC 2026.02.25
Thank you for your kind words Cirilo. It was a pleasure working with you!
Dan Evans
Dan Evans 2026.02.06
     
Tactical Transmission (TT) did exactly what they advertised. They fixed my problem in a timely and cost effective manner and stood behind their work. My issue was a major transfer case/transmission leak on a Jeep TJ. A few days after I got it home it started leaking again. I contacted TT and without question they corrected the problem. Once again in a timely manner and at no charge. Owner Buddy runs a trustworthy and honest transmission repair shop.
Reply from Eleen LLC 2026.02.25
Thank you Dan for allowing us to take care of this for you. We appreciate the opportunity. We look forward to helping you in the future!
Jessica Brennan
Jessica Brennan 2026.02.06
     
Reply from Eleen LLC 2026.02.13
Thank you Jessica!
Corey _926
Corey _926 2025.12.10
     
Reply from Eleen LLC 2025.12.10
Thank you Corey we appreciate you sir
Gabriel Fondario
Gabriel Fondario 2025.11.17
     
Upon choosing Tactical Transmission for recent repairs needed on my vehicle, I quickly noted that integrity, honesty, and pride in workmanship was entrenched in every aspect of the business. Judging by the performance of my vehicle (2019 Ford Mustage), I was convinced that my transmission either needed to be replaced or rebuilt. Upon speaking with the business owner (Buddy), he immediately informed me that it could be a multitude of things causing my Transmission to slip and/or not function properly. True to his word, within 24 hours I received a follow-up phone call from Buddy stating that my engine was misfiring and in desperate need of a tune-up. Buddy also stated that this was most likely causing my Transmission to malfunction and/or give false impressions of slipping. The bottom line is...thanks to the honesty and integrity of Buddy and his employees, my vehicle was repaired and running better than ever at a fraction of the cost that I was expecting, OR that could have been charged for unnecessary repairs or replacement of parts that were not needed. Needless to say, this will be my "Go-To" place for future repairs or maintenance needed on my vehicle.
Reply from Eleen LLC 2025.11.17
Gabriel we still believe in doing the right thing and we appreciate you giving us the opportunity to take care of you and your Mustang!
Chris H
Chris H 2025.11.09
     
Very honest and quality work. I would highly recommend them.
Reply from Eleen LLC 2025.11.10
Thank you Chris for the review. We appreciate you!
Jennifer Ross
Jennifer Ross 2025.11.03
     
Reply from Eleen LLC 2025.11.04
Thanks Jennifer for the review!!
nitin hiranandani
nitin hiranandani 2025.10.23
     
⭐️⭐️⭐️⭐️⭐️ Buddy and the team at Tactical Transmission did an absolutely amazing job! Their work was precise, professional, and their communication was top-notch from start to finish. Couldn’t ask for a better experience — highly recommend!
Reply from Eleen LLC 2025.06.04
Thank you Nitin!!!
Andre Gonzalez
Andre Gonzalez 2025.09.24
     
If you are considering doing business with Tactical Transmissions, I strongly recommend you look elsewhere based on my personal experience. I brought my Jeep XJ transmission in for a rebuild. Beforehand, I specifically asked multiple times for the solenoids to be replaced, since that’s a common issue and I understood their service was supposed to include new solenoids. I was told the shop was “waiting on parts,” which delayed my transmission pickup by about three weeks. When I finally received the rebuilt transmission, I installed it and discovered that the original 25-year-old solenoids were still in place. The transmission did not shift properly. I called the shop at least ten times, spoke with several different people, and left multiple messages for both the builder and the owner, but my calls were never returned. During this time, the business changed ownership from Delanee to Buddy. I paid the shop when Delanee was still the owner. After the change, I was told by the new owner that I was “out of luck” because I hadn’t paid him directly. Meanwhile, the original owner said it was no longer her responsibility. In the end, I bought and installed new solenoids myself. Once I did that, the transmission worked properly. I asked the shop for reimbursement of the $200 I spent on parts, but they refused. This was my experience with Tactical Transmissions: poor communication, lack of follow-through on requested work, and no support after payment. Based on this, I cannot recommend this business.
Reply from Eleen LLC 2025.09.26
Andre I understand your frustration as I talked to you myself and explained to bring the vehicle in and I would take a look at it even though it was done with the old ownership and see what I could do to help. Unfortunately you had taken it upon yourself to attempt repairs and then expected payment from me after the fact without giving me the opportunity to check it out. I would have been happy to come to a resolution if given the chance but that never happened. I do my best to take care of customers even one that wasn't mine and I absolutely take pride in taking care of customers and my reviews reflect that.
Sincerely,
Buddy Stacks
Lacey Gregg
Lacey Gregg 2025.09.09
     
Came in for what we thought was a 4k transmission bill but ended up needing a rear driveshaft rebalance and ujoints. Love the expert service and communication, will definitely be back when we need more!
Reply from Eleen LLC 2025.09.11
Thanks Lacey we are thankful for you trusting us and glad we got you fixed up and where able to save you some money!
Tom
Tom 2025.08.28
     
Buddy at Tactical Transmissions is the Very Best!!! He’s honest, performs quality work at a fair price, has an expert staff, and only does what needs to be done! Buddy doesn’t only talk the talk, he walks the walk! I keep cars for 200K+ miles and I’ve been a customer of his for many years to include Transmission and Rear End work on my Trucks & SUVs, and he has proven himself to be all of the above and more, time and time again! For added perspective, I drive almost an hour without traffic to get to his shop in Mansfield, so that should tell you how much I trust him, as there are certainly shops a LOT closer to me than his, but it’s well worth the drive to get what you get when you do business with Buddy! In short, I don’t go ANYWHERE else for Transmission & Rear End work! Thanks for the outstanding communication and overall experience, Buddy! God bless, Tom
Reply from Eleen LLC 2025.09.11
Thanks Tom we still believe in the old adage of do the right thing. We greatly appreciate you and look forward to taking care of you in the future!
Larry Land
Larry Land 2025.08.20
     
Had GMC dealership check transmission for rough shifting at low speed two different times and they said everything was okay with the transmission. Took it to Tactical Transmission and Buddy fixed it. Shifts like new now. Very satisfied and grateful for their honest work.
Reply from Eleen LLC 2025.08.28
Thanks Larry so glad we got it taken care of, the dealers are limited on what they can do so we think outside the box to fix the vehicles sometimes!

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