Thanks so much, Michael! We're thrilled Joe and the crew delivered and that you felt confident in their work. We appreciate the recommendation and look forward to helping again whenever you need us.
Thank you for the great review, Douglas. We're glad you found our service professional, fast, and reasonably priced. We appreciate your business and look forward to serving you again.
Kassambe Malabie2026.06.09
Service was great, they were very helpful and took care of everything my car needed in a day.
Thank you, Kassambe, for the kind review. We’re glad our team could take care of everything your car needed in a day and that you found our service helpful. We appreciate you choosing us and look forward to helping you again.
Boris Goldin2026.06.06
Brought my 2023 Hyundai Santa Cruz to EG Auto Center for an oil change and transmission fluid service. While the vehicle was there, they texted and called to discuss a few additional concerns, but there was absolutely no sales pressure—just honest recommendations.
The real surprise came after I got home when a rear turn signal bulb burned out. I returned to the shop, and they replaced it free of charge, including the bulb and labor. Anyone familiar with the Santa Cruz knows the rear lamp isn’t the easiest to access.
Honest, professional, and customer-focused service. Highly recommended!
Thank you, Boris. We’re glad we could provide honest recommendations and take care of the rear turn signal on your 2023 Hyundai Santa Cruz at no extra charge. Our team works hard to make service convenient and pressure-free, so your feedback means a lot. We appreciate the recommendation and look forward to helping you again.
Thank you, Karen, for the 5-star rating! We’re thrilled you had a great experience and appreciate your support. We look forward to serving you again soon.
margaret gardner-kapp2026.06.03
Joe and his staff demonstrated professional , expedient and kind care in repairing my car. Would definatley recommend them.
Thank you, Margaret, for taking the time to share your experience. We're glad Joe and our team provided professional, expedient, and kind care while repairing your car. Your recommendation means a lot to us, and we look forward to helping you again.
Thank you, Elisabete, for the 5-star rating! We appreciate you taking the time to share your support and are glad you had a great experience. We look forward to welcoming you back soon. If there's anything we can do to make future visits even better, please let us know.
Steven Fidler IV2026.05.29
Great staff, communication, and service! Got to the bottom of an issue that another garage couldn't seem to fix. Will definitely return for future repairs.
Thanks for the great review, Steven! We're thrilled our team could find and fix the issue when another shop couldn't. We appreciate your trust and look forward to helping with any future repairs. Feel free to call or stop by anytime.
Jayson Gabriel2026.05.29
I recently brought my BMW to EG Auto Center for general maintenance service, and the entire experience exceeded expectations from start to finish. The first thing that stood out immediately was how clean, organized, and professionally run the shop was. Which says a lot about the level of care they put into their work.
Joe was highly recommended to me and after experiencing the service firsthand, I completely understand why. He was exceptionally knowledgeable, honest, and approachable throughout the entire process. Rather than giving vague explanations or trying to upsell unnecessary repairs, he took the time to walk me through exactly what my vehicle needed, why it needed it, and what could wait until a later date. That level of transparency and honesty is rare and genuinely appreciated.
What impressed me most was the attention to detail and the quality of communication. I received timely updates throughout the service process, including status updates, estimated completion times, and explanations of the work being performed. Every question I had was answered clearly and professionally, and I never once felt pressured or misled.
The actual workmanship was outstanding. Routine maintenance items were completed efficiently and correctly the first time, and the vehicle was returned running noticeably better.
Another major positive was the pricing. Fair, transparent, and competitive, especially considering the level of service and expertise provided. There were no hidden charges, surprise add-ons, or unnecessary recommendations — just straightforward, honest pricing backed by quality work.
In an industry where trustworthy and dependable shops can sometimes be difficult to find, Joe’s shop stands out for all the right reasons. Between the professionalism, integrity, organization, communication, fair pricing, and high-quality workmanship, this was easily one of the best automotive service experiences I’ve had.
I would confidently recommend Joe’s shop to anyone looking for honest, reliable, and highly skilled automotive maintenance or repair work. It is refreshing to find a business that genuinely values customer trust, takes pride in its craft, and consistently delivers excellent results.
Thank you for the detailed review — we’re thrilled Joe and the team provided clear, honest service and that your BMW is running better. We take pride in maintaining a clean, organized shop and in transparent communication and pricing, so your recognition means a lot. I’ll be sure to share your kind words with Joe and the whole crew. We look forward to taking care of your vehicle again whenever you need us.
Thank you, Swapnil, for the 5-star rating — we really appreciate your support. We're glad you had a great experience and look forward to serving you again. If you need anything, feel free to reach out.
Thank you, Ahmed, for the 5-star review! We appreciate your support and are glad you had a great experience with us. We look forward to welcoming you back soon.
Thank you, Scott, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again soon.
Angela Mcdonnell2026.05.16
First time at EG Auto for an oil change. As it turns out, I needed to have some other work done and it was done quickly. The pricing was reasonable And Jay and Joe were a pleasure to deal with. I am very happy that I found a Family owned auto service center that is fairly close and that does such great work. I’ll be scheduling any future auto servicing needs here.
Thank you, Angela, for the wonderful review. We’re so glad Jay and Joe were able to quickly take care of the extra work and that you found our pricing reasonable. As a family-owned shop, we truly appreciate your trust and kind words. We look forward to taking care of your future service needs.
Sal Levatino2026.05.15
Always a nice experience. Professional, friendly and trustworthy.
Thank you for your kind words, Sal! We're glad to hear about your positive experiences with us. Your trust and support mean a lot to our team.
Steve Sulter2026.05.12
Joe the service advisor was great to work with he made my daughter and myself feel at ease and let us know what was going on and what the next step was gonna be…even though I was 8hrs away….Thank you again Joe….Steve Sulter From Danville Va
Thank you for the kind words, Steve. We’re glad Joe could make you and your daughter feel at ease and keep you informed even from eight hours away. We’ll share your praise with Joe and appreciate your trust in us.
1. Easy to schedule
2. Clear communication
3. When it was going to take longer than expected , they sent me home, payed for the Uber
4. Called me when done
5. Explained everything clearly.
6. Reasonable cost
7. Personable, intelligent, knowledgeable staff
Had to find a shop to look at my car on short notice this morning after having an issue while driving to work. Joe was extremely helpful and got me in right away without an appointment, provided straightforward and clear expectations and diagnosis and reasonable quote. Overall a great experience!
Verified Company
