New York, November 30, 2025
We just came back from a vacation in the wonderful rain forest of La Fortuna Costa Rica. We were picked up at our hotel Tabacon Resort and Spa by Ecoterra Tours for a tour of the hanging bridges and the Fortuna waterfalls. Our guide was Jocsan; what a delight of guide, full of knowledge, very friendly and professional. He explained everything to us in a very simple and super enjoyable way, allowed us to take our time and enjoy every plant and animal we encountered, and helped us out taking photos. Yocsan made our tour lots of fun and very interesting. Ecoterra tours should be proud to have such a good guide. If you are in La Fortuna, we highly recommend this tour company and Yocsan as your tour guide.
Stay away from Ecoterra Costa Rica by all means.
Booking experience with Ecoterra Costa Rica was horrible. I was in Nicaragua and after I booked & paid one of their tours via one of their main booking channels, the Ecoterra Costa Rica administrator contacted me, claiming that the minimum requirement for the tour to commence is 2 participants, and I was required to pay for the fee of one more person if I want the trip to take place. It’s shoulder season, and business is low, I totally understand it, hence I agreed and I informed the administrator that I will pay the extra fee in Nicaraguan Cordoba in cash upon the pick up. Then nothing happened. No show from Ecoterra Costa Rica on the tour date. Mind you, there was no information about the minium requirement for 2 participants shown on the listing. All the demand for extra money took place after I booked, paid and received tour confirmation. The tour remained confirmed till I reached out to the booking channel to inform them NO SHOW from Ecoterra Costa Rica.
Gracias Mey por hacerlo posible, por tu dedicación, paciencia. Mil gracias. Viaje espectacular San José, Tortuguero, Punta Cocles, La Fortuna, Bijagua, Monteverde, Manuel Antonio. Siempre a nuestro lado, excursiones recomendadas, excelente(Alex, Jordan, Jasson, Rodolfo(playa Cahuita), Diego) todos ellos grandes conocedores de su tierra.
Sin duda repetiríamos con vosotros. Gracias
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Gracias por tu comentario. Nos alegra saber que disfrutaste del viaje y que nuestro equipo contribuyó a una experiencia inolvidable. Estaremos encantados de ayudarte a planificar futuras aventuras. ¡Gracias por confiar en nosotros!
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Volcano walking tour, terrain was rough but manageable for our mixed group. excellent guide Kati, very knowledgeable, gave Spanish lesson as we walked which was great.
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for your kind words! We're thrilled to hear you enjoyed the tour and Kati’s expertise. Offering insights and a Spanish lesson while walking sounds like a truly enriching experience!
CAÑO NEGRO RIVER TOUR RIO FRIO | Samuel was an amazing tour guide! And we loved this tour! Well worth the drive up to this area. We saw all sorts of monkeys — all three species in fact. And the boat captain did amazing keeping us safe but getting as close as we could to the wildlife. In addition to monkeys we saw the local crocodile species, toucans, bats, and many other birds. We learned a ton, and saw everything we wanted and more. It was relaxing, beautiful, and full of sights. Highly recommend this tour, and loved the lunch after as well as the delicious chocolate experience. Thank you again, Samuel! And thank you for keeping us safe on the drive, Wilbert! Truly wonderful!
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for sharing your wonderful experience! We're thrilled you enjoyed the tour, wildlife, and the delicious chocolate experience. Samuel and Wilbert will be happy to hear your kind words. We hope to see you again for more adventures!
We took took the waterfall and volcano tour. Unfortunately, the weather didn't cooperate and we couldn't see the volcano. However, the guide did an extended forest tour which was nice.
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for sharing your experience! We're glad you enjoyed the extended forest tour and appreciate your understanding about the weather.
Allen and Jose took us to Bribri where we learned about the native cultures, medicinal herbs, and how to make chocolate. Allen's knowledge of the local flora and fauna exceeded expectations. He knew where every bug, frog, fish, and lizard was hiding. Jose got us to where we needed to be safely and was incredibly patient with us. Both made us feel like old friends.
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for sharing your experience! We're thrilled Allen and Jose made your visit memorable with their knowledge and kindness. It’s great to hear they exceeded your expectations and added such value to your trip.
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This was such a fascinating and unique experience! We did the Venado Caves Underground Tour from La Fortuna, and it was one of the highlights of our trip. The caves are absolutely beautiful and full of adventure. We crawled through tight spaces (optional, but highly recommended!) and learned so much from our knowledgeable guide. It’s not for the claustrophobic, but they do offer alternate paths, which is thoughtful.
They provide rain boots on-site, which is super convenient, but definitely bring your own socks. Just know: your feet will get soaked—those boots are wide at the top, so water splashes in and they get a little heavy. Still worth it. I’d also recommend leggings, long sleeves, and water-resistant shoes if you skip the boots.
Afterward, there are showers on site and they provide towels and a delicious fruit platter. Bring a change of clothes in a bag and a waterproof lanyard for your phone if you want pics!
The only downside? After the tour, my friend and I just wanted a hot cup of black coffee. It was $3 total, but they wouldn’t run our card for that amount, and the whole ordeal to get change turned into a weird hassle. A simple “cash only” sign or minimum card charge option would've helped. Honestly, it was frustrating but that aside, the tour itself was absolutely worth it!
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for your thorough and thoughtful feedback! We're thrilled you enjoyed the Venado Caves Tour and appreciate your suggestions on gear and improvements. For the payment hassle, we’ll review signage to prevent confusion in the future.
We had an amazing experience with Eco Terra and our guide Ray. The tours were top-notch—from wildlife sightings to waterfalls to sloths. Ray was incredibly knowledgeable, friendly, and great with our kids. Highly recommend Ecoterra for anyone wanting to explore Costa Rica with a guide
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for sharing your experience! We're thrilled you enjoyed exploring with Ray and that your family had a great time. Your recommendation means a lot to us, and we hope to welcome you again in the future.
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Had a wonderful time in La Fortuna with Ecoterra. All of the guides were friendly and very knowledge about the plants, animals, and history. We did the 4-in-1 Tour, plus the Venado Caves tour. They were super helpful in getting things moved around when the cave turned out to be closed the day we were supposed to go, despite our super tight schedule.
Reply from Ecoterra Costa Rica - Tours & Transfers
2025.09.17
Thank you for sharing your experience! We're happy to hear you enjoyed the tours and appreciated our team's flexibility and knowledge. Your feedback means a lot—hope to see you on future adventures!
We did the sloth sanctuary and then Campesino farm with Guillermo as our guide. It was one of the most memorable days for our whole family!
The property was beautiful and diverse with a field, waterfalls, brooks, bridges, and what felt like jungle hiking!
Guillermo spotted the sloths, monkeys, frogs, lizards, and more. He patiently and gracefully fielded my children's never ending questions and ensured we not only got to see it all but got many photo opportunities as well!
The visit to a family farm was such a special treat! We did so many things we have never done before, and may never do again! We milked cows, and then fed the fresh milk to a goat. We chewed on sugarcane and helped process the sugarcane to juice for us to drink! We met the lovely family who owned the farm, and they were so informative and hospitable! We learned about the process of making moonshine. Plus, we got to taste it! We ground our own cacao and made our own chocolate and then had a fresh farm lunch (with our own hand shaped tortilla)! Truly an amazing one of a kind experience!
Highly recommend this tour and Guillermo as your guide!
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No aconsejo para nada este tour, nosotros hicimos el de visitar el volcan mirafor del silencio, nos lo recomendaron los del hotel. Nos recogieron en el hotel y tras esto en un autobus tuvimos que pasar a recoger otros 16 pasajeros cada uno por su hotel, hicimos el tour un paseo facil que para nada necesita guia, se puede hacer ye do al sitio y pagando simplemente la entrada. A la vuelta perfimos otra hora en dejar a los 16 pasaheros cada uno en su hotel.
Resumen 65 dolares y hora y media ( de recogida se otros pasajeros) tirada a la basura.
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