Matheu's Fine Watches & Jewelry

Matheu's Fine Watches & Jewelry Reviews

Excellent rating
     
4.9 | 1032 reviews
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Matheu's Fine Watches & Jewelry
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4.9

| 1032 total

972 pcs
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Terri Craig
Terri Craig 2025.09.13
     
Thank you Luke for your great customer service today!…..You were awesome
Reply from Matheu's Fine Watches & Jewelry 2025.09.13
Thank you, Terri! We're so glad to hear our team provided you with awesome service today. Your feedback means a lot to us!
John Frevert
John Frevert 2025.09.13
     
Good, quick work. Enjoy the results!
Reply from Matheu's Fine Watches & Jewelry 2025.09.13
Thank you, John, for your kind words! We're glad to hear you're enjoying the results, and we appreciate your support.
T P
T P 2025.09.13
     
Kim provided amazing follow up and exceptional customer service!!
Reply from Matheu's Fine Watches & Jewelry 2025.09.13
Thank you, T! We're glad to hear that our team made such a positive impact with her follow-up and customer service. Your feedback means a lot to us!
A W
A W 2025.09.12
     
Always a pleasure working with the Team at Matheu’s. Today I picked up a beautiful Seiko SPB453 dive watch. This watch means a great deal to me as I recently lost a dear friend who would always wear his Seiko. This watch will serve as a reminder to honor the legacy of such an extraordinarily kind and talented young man. Julian forever remembered.
Reply from Matheu's Fine Watches & Jewelry 2025.09.12
Thank you, A, for sharing such a heartfelt story about your new Seiko SPB453 dive watch; it’s an honor to be part of something that holds such meaningful memories for you.
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Jeff Dutton
Jeff Dutton 2025.09.11
     
Great honest service and kind people
Reply from Matheu's Fine Watches & Jewelry 2025.09.12
Thank you, Jeff, for your kind words about our honest service and the wonderful team we have; we truly appreciate your support!
Cade Bergman
Cade Bergman 2025.09.10
     
An amazing watch experience. I actually came in multiple times to get other watches resized, before buying one in-store. Greta helped me every time. She’s wonderful, so nice, and very helpful. I was also helped by multiple other workers and it’s a great place to check out. No pressure or uncomfortable vibes. Happily purchased a new Hamilton watch today in the store and will definitely come back! They carry a lot of watches 👀
Elijah Martinez
Elijah Martinez 2025.09.09
     
Scott and his team are amazing! It’s nice to have a quality jeweler and watch maker in town. Truly make you feel like family when purchasing or servicing with them.
Michael Mequi
Michael Mequi 2025.09.06
     
Matheu's have earned my trust because of the quality of service performed on my watches as well as my buying experience at this location; furthermore, their inventory/selection is spot on. Highly recommend. Sam and Kim are good peeps.
Reply from Matheu's Fine Watches & Jewelry 2021.08.25
Hi Michael, thanks for the review. We appreciate you supporting small business like Matheu's and we look forward to seeing you in the store again soon.
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drj1943
drj1943 2025.09.05
     
great staff - always good job on watch cleaning / repair
Reply from Matheu's Fine Watches & Jewelry 2025.09.05
Thank you, Drj1943, for your kind words about our great staff and their dedication to watch cleaning and repair; we appreciate your support!
Sharon Curtis
Sharon Curtis 2025.08.28
     
I take pieces of my jewelry to Matheu’s for repair when needed. I trust them totally. They do a great job and come back to me looking brand new.
Reply from Matheu's Fine Watches & Jewelry 2025.09.01
Thank you, Sharon, for your wonderful feedback! We're glad to hear you trust us with your jewelry repairs and that you're pleased with the results. Your satisfaction means a lot to us!
Chuck Leathers
Chuck Leathers 2025.08.27
     
Great service by knowledgeable professionals Answered my questions about my Accutron watch repair and restored it to working condition Should have taken my Omega there instead of the place I used I’ll be back
Reply from Matheu's Fine Watches & Jewelry 2025.08.27
Thank you, Chuck, for your kind words! We're glad to hear about your positive experience with your Accutron watch repair and appreciate your trust in our knowledgeable professionals. We look forward to seeing you again for your Omega!
Nancy Dunham
Nancy Dunham 2025.08.26
     
Knowledge, efficiency, technical expertise, and great service—I could not be more pleased with the work they did on my watch!!
Reply from Matheu's Fine Watches & Jewelry 2025.08.27
Thank you, Nancy! We're so glad to hear you were pleased with the knowledge and expertise of our team. Your satisfaction means a lot to us!
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Tim Knox
Tim Knox 2025.08.25
     
Reply from Matheu's Fine Watches & Jewelry 2025.08.27
Thank you, Tim, for the fantastic 5-star rating! We truly appreciate your support.
maria del rio
maria del rio 2025.08.24
     
I had a great experience at their conveniently located location. The service was excellent, and they recharged my Citizen watch, which I hadn't used in at least 10 years. It now works and looks like new! They also did a fantastic job shortening gold bracelets for my daughters. The service was punctual, but the staff could benefit from smiling a bit more; they seemed a bit tense or in a bad mood. Overall, I had a positive experience.
Reply from Matheu's Fine Watches & Jewelry 2025.08.25
Thank you, Maria, for your kind words and feedback! We're happy to hear about your positive experience with your Citizen watch and the gold bracelets for your daughters. Your support means a lot to us!
Mitch S.
Mitch S. 2025.08.24
     
Greta was amazing! She helped me pick pout groomsmen gifts for our wedding and we had them all engraved. The quality of the product, the service and the communication was fantastic and I couldn't be happier. This was my first time shopping with Matheu's Fine Watches and Jewelry - and I am now happily a customer for life. Thank you!!!
Reply from Matheu's Fine Watches & Jewelry 2025.08.24
Thank you, Mitch! We’re so glad Greta could assist you with the groomsmen gifts, and it's wonderful to hear that you're happy with the quality and service. We look forward to serving you again in the future!
Nancy Alexander
Nancy Alexander 2025.08.23
     
Great customer care. Love supporting a family run small business in HR! I highly recommend!
Reply from Matheu's Fine Watches & Jewelry 2023.09.24
Thank you, Nancy, for the 5-star rating! We appreciate your support!
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Donna Jacobsen
Donna Jacobsen 2025.08.22
     
I have had an excellent experience with Matheu’s fine watches and jewelry. First, via Michelle watch battery replacement x 3 and then certified maintenance. Additionally, I was able to sell all my old gold jewelry that I no longer wear. The process was incredibly simple and gold prices are high right now. All the staff are extremely courteous and knowledgeable, plus they polished my wedding rings/bands (gratis) while I was giving my contact information.
Reply from Matheu's Fine Watches & Jewelry 2025.08.22
Thank you, Donna, for sharing your wonderful experience with us! We're glad Michelle and our team could assist you with your watch and jewelry needs, and it's great to hear you found the process so simple. We appreciate your kind words about our staff and are happy to have helped with your wedding rings.
Terry Mitchell
Terry Mitchell 2025.08.20
     
Excellent service at a reasonable price
Reply from Matheu's Fine Watches & Jewelry 2025.08.20
Thank you, Terry, for your kind words; we appreciate your recognition of our service and are glad you found it to be a great value!
Vince Ciaraglia
Vince Ciaraglia 2025.08.19
     
Reply from Matheu's Fine Watches & Jewelry 2025.08.19
Thank you for your feedback, Vince. We appreciate your input and understand that there may be areas for improvement. If you have any specific concerns or need assistance, please don't hesitate to reach out to us via text or call.
T N
T N 2025.08.17
     
Matheu's has been servicing my Omegas and TAGs for a few years and always do first rate work. Scott went to bat for me recently with Omega on a warranty issue for a previous repair the factory shop did on my Seamaster Chrono and I couldn't be more pleased. Their outstanding service is why I'm a loyal return customer!
Reply from Matheu's Fine Watches & Jewelry 2020.07.14
Tim thanks for trusting us with your Omega. We look forward to seeing you again soonest Matheu’s.
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