I cannot say that I had a good experience with this company. First, I felt that the charge was exorbitant. My subzero was leaking and while they repaired it but they left off a part of the lighting assembly. I texted them and they denied it. So I sent a pic. Crickets…
Reply from EasyFix - Appliance Repair Service
2025.09.27
Funny enough, Jana, let’s be honest.
We arrived the very next day and immediately fixed two critical problems on two appliances: a leaking Sub-Zero and an oven that wasn’t heating. Yet somehow we got one star for not finding a lamp cover in the chaos on your table.
You sent a photo of a clean table. But we both know it didn’t look like that on the day of the repair. You found that cover only after tidying up. Who removed it is irrelevant — it’s just a simple cap anyone can handle. But if it had been lying like that on a clean table, I would have put it back.
And let’s not forget: the authorized company handled only cosmetic issues with your Sub-Zero for a month and a half, but you don’t mention that.
About the price: the $500+ was not for “one detail,” but for repairing two major appliances in one day. For that scope, it was a fair and transparent price.
Back then, you were shining with relief and happiness that everything was resolved in one day. That’s what truly matters.
The EasyFix team 🤝
No Upsells. No Nonsense. Just Honest Work.
We arrived the very next day and immediately fixed two critical problems on two appliances: a leaking Sub-Zero and an oven that wasn’t heating. Yet somehow we got one star for not finding a lamp cover in the chaos on your table.
You sent a photo of a clean table. But we both know it didn’t look like that on the day of the repair. You found that cover only after tidying up. Who removed it is irrelevant — it’s just a simple cap anyone can handle. But if it had been lying like that on a clean table, I would have put it back.
And let’s not forget: the authorized company handled only cosmetic issues with your Sub-Zero for a month and a half, but you don’t mention that.
About the price: the $500+ was not for “one detail,” but for repairing two major appliances in one day. For that scope, it was a fair and transparent price.
Back then, you were shining with relief and happiness that everything was resolved in one day. That’s what truly matters.
The EasyFix team 🤝
No Upsells. No Nonsense. Just Honest Work.